Honda Odyssey Complaints (1999)

518 consumer complaints on file.

#888269May 15, 2001
STRUCTURE:BODY:TAILGATE, VISIBILITY:WINDSHIELD
SLIDING DOOR WINDOW HAS SHATTERED AND IS COMPLETELY CRACKED. DEALERSHIP HAS NOT EXAMINED VEHICLE TO DETERMINE A REASON FOR SHATTERING. . *NOTE: APPROXIMATELY IN JUNE 1999, REAR WINDSHIELD SHATTERED AND WAS REPLACED. REASON GIVEN FOR THAT DEFECT WAS EXCESSIVE HEAT. *AK VEHICLE WAS EVENTUALLY EXAMINED BY LOCAL DEALERSHIP AND WAS REPAIRED UNDER WARRANTY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785388April 5, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE HAS HAD A CONTINUAL OIL LEAKAGE PROBLEM, EIGHT REPORTS AND REPAIR ATTEMPTS SINCE FIRST REPORTED IN JULY 1999, HOWEVER THE ENGINE CONTINUES TO LEAK OIL. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884256March 27, 2001
SUSPENSION
VEHICLE PULLED TO THE LEFT AT HIGHWAY SPEEDS. DEALER HAS REPAIRED VEHICLE AND IT PULLED TO LEFTAGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883098March 14, 2001
STRUCTURE:BODY:DOOR
DRIVER SIDE POWER DOOR FAILED TO OPEN MANUALLY OR BY POWER LOCK, DEALER REPLACED AND LATER IT FAILED AGAIN, BOTH LEFT AND RIGHT DOORS FAILED SIMULTANEOUSLY AND PASSENGER COULD NOT GET OUT OF VEHICLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882927March 13, 2001
STRUCTURE:BODY:DOOR
CONSUMER COMPLAINED THAT DUE TO MANUFACTURER'S DESIGN WAS UNABLE TO OVERRIDE ELECTRIC DOOR LOCK BY USING DOOR HANDLE. DESIGN ISSUE WAS A SERIOUS PROBLEM FOR DISABLED OR ELDERLY PERSONS TO REACH ACROSS THEIR SHOULDERS TO LIFT/MOVE MANUAL UNLOCK SWITCH. *AK THE LOCK/UNLOCK SWITCH FOR THE DOORS DOES NOT OPERATE WHEN ELECTRICAL POWER IS NOT AVAILABLE. THE CONSUMER ALSO STATED THAT THE SWITCH SHOULD NOT UNLOCK ALL DOOORS. THAT IS, SHOULD UNLOCK ONLY THOSE DOORS THAT THE CONSUMER DESIRES TO UNLOCK. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882750March 12, 2001
SEAT BELTS:FRONT:RETRACTOR
RETACTORS WILL NOT STAY LOCKED, CAUSING CSS TO MOVE. DEALER NOTIFIED, AND WAS WILLING TO HELP IN THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742201March 9, 2001
EQUIPMENT:APPLIANCE:AIR CONDITIONER, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
1. SLIDING DOORS WOULD NOT OPEN AT TIMES. DOOR LATCH SYSTEM REPLACED ON BOTH DOORS.2. SLIDING DOOR ON PASSENGER SIDE WOULD INDICATE ON DASH TO BE OPEN. THIS WOULD HAPPEN WHEN CORNERING OR HITTING BUMPS. OVERHEAD LIGHT WOULD TURN ON AND OFF AND CRACKLING SOUND FROM BELOW STEERING WOULD BE HEARD (COINCIDING WITH LIGHTS GOING ON AND OFF). LATCH SYSTEM ON THIS DOOR WAS REPLACED. 3. AIR CONDITIONER SOUND/HUMMING WHEN ON. BELT TENSIONER PREVIOUSLY REPLACED AFTER SAME NOISE WAS HEARD. SAME PROBLEM OCCURRING APPROXIMATELY 15,000 MILES AFTER WORK WAS PERFORMED. DUE TO TAKE IN 3/15/01 TO INSPECT ONCE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741543February 26, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
INITALLY TOLD BY DEALER THAT NOISE WAS FROM TAIL PIPE HITTING TRAILER HITCH. I AM STILL CONCERNED AFTER READING ABOUT THE SAME TRANSMISSION NOISE FROM OTHERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881091February 22, 2001
STRUCTURE:BODY:DOOR
PASSENGER'S SIDE SLIDING DOOR NOT OPENING PROPERLY SINCE PURCHASE. TAKEN TO DEALER FOR REPAIR 5-6 TIMES. DEALER REPLACED LATCHES. CURRENTLY, DOOR OPENED WHILE DRIVING 55 MPH. CONSUMER ABLE TO CLOSE WITH REMOTE CONTROL, DOES NOT OPEN OR CLOSE MANUALLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740957February 15, 2001
STRUCTURE:BODY
THE SUNVISORS ARE SO LOOSE THAT WHEN NORMAL BREAKING PRESSURE IS APPLIED TO THE CAR, THE VISORS WILL MOVE OUT OF POSITION IF NOT LOCKED, BLINDING THE DRIVER. THE VISORS HAVE BEEN REPLACED ONCE, RE-TIGHTENED ONCE. TWO DEALERSHIPS CLAIM THAT THIS IS A MANUFACTURING PROBLEM. I CONTACTED HONDA WHO SAID THAT ONLY A DEALER COULD REPAIR THE PROBLEM. THIS IS A SERIOUS HAZARD, AS I'VE ALMOST WRECKED WHEN I WAS BLINDED WHEN SLOWING DOWN BECAUSE THE SUN VISOR MOVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880430February 13, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR PASSENGER SLIDING DOOR SOMETIMES OPENS WHEN A BUMP IS HIT, OR THEY WON'T OPEN WHEN TRYING TO EXIT. SOMETIMES CONSUMER HAS TO RIDE WITH THEM OPEN BECAUSE THEY DON'T LATCH SHUT. HONDA HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879630February 1, 2001
SEATS:FRONT ASSEMBLY:POWER ADJUST
DRIVER'S FRONT SEAT WAS VERY LOOSE. ELECTRIC POWER MECHANISM WOULD EITHER CAUSE IT TO TILT FORWARDS OR BACKWARDS ON ITS OWN. OTHER SEATS DO NOT MOVE. HAVE TAKEN TO DEALERSHIP AT LEAST TWICE FOR REPAIRS. DEALERSHIP WAS FINALLY OFFERING A NEW SEAT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739956January 26, 2001
TIRES
THE AFFINITY FIRESTONE TIRES RIPPED ALL AWAY AROUND THE TREAD OF THE TIRE NEAR THE OUTSIDE WALL ON THE FRONT TIRES. THESE HARE 80,000 MILE TREAD WARRANTY AND THESE TIRES WERE COMMING APART AT 35,000 MILES. THE TIRES WERE PROPERLY MAINTAINED AND WERE ROTATED ON SCHEDULE. THESE TIRES SHOULD BE INCLUDED IN A RECALL SIMILAR TO THE OTHER CURRENTLY FIRESTONES TIRES. THIS ISSUE SHOULD NOT GO UNNOTICED BY THE NHTSA. WE ARE VERY LUCKLY THAT WE CAUGHT THIS PROBLEM BEFORE A FAILURE OCCURED. I HAVE NEVER SEEN TIRES COME APART LIKE THIS. PLEASE TAKE ACTION QUICKLY. THE 1999 HONDA ODYSSEY IS THE FIRST YEAR OF ITS NEW HEAVIER/BIGGER DESIGN. WHETHER THIS A TIRE ISSUE OR A CAR ISSUE A SAFETRY CONCERN EXIST.*AK (TIRESIZE: P215/65R16)( DOT NUMBER: TIRE SIZE: P215/65R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878420January 18, 2001
STRUCTURE:BODY:DOOR
INTERMITTENTLY ELECTRIC SLIDING DOOR OPENS. DEALER HAS INSPECTED VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559044January 17, 2001
STRUCTURE:BODY:DOOR
THE SLIDING DOORS FREEZE SHUT AFTER IT HAS RAINED AT NIGHT AND TEMPERATURES FALL BELOW FREEZING, THE WATER FREEZES THE ROLLERS THAT SLIDE IN THE TRACK, LEAVING BOTH SLIDING DOORS IMPOSSIBLE TO OPEN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739229January 11, 2001
STRUCTURE:BODY:DOOR
SLIDING SIDE DOOR STICK. THEY DO NOT OPEN SMOOTHLY. I HAVE CONFIRMED THIS WITH OTHER OWNERS. THE DEALER SAYS THEY JUST NEED LUBRICATING. AND THEY SEEM TO SNICKER WHEN I MENTION THE DOORS AS IF THEY KNOW SOMETHING IS WRONG. THIS LAST TIME THAT PROMPTED THIS REPORT IS THAT THE ACTUAL DOOR HANDLE CAME OFF!! THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877368January 4, 2001
TIRES
WHILE DRIVING 40 MPH, FRONT LEFT TIRE BLEWOUT. TOURING T2, P215/65R16, DOT UNKNOWN, ORIGINAL EQUIPMENT ON A 1999, HONDA TRUCK, ODYSSEY. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738600January 1, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THIS VEHICLE HAS A RECALL ON IT, BUT SINCE I PURCHASED IT LEGALLY IN CANADA HONDA DOES NOT WANT TO DO ANY REPAIRS ON IT, FORCING ME TO DRIVE AN UNSAFE VEHICLE. I HAVE SPOKEN TO A FEW DEALERS ABOUT THIS & THEY TELL ME THAT THEY HAVE MANY CUSTOMERS WITH THIS PROBLEM. HONDA WANTS TO DISCOURAGE PEOPLE FROM BUYING ITS' CARS IN CANADA SO THEY ARE NOT HONORING THE WARRANTIES AND RECALLS IN THE U.S. FORCING MANY PEOPLE TO DRIVE WITH UNSAFE VEHICLES. I ALSO HAVE A MALFUNCTIONING AUTOMATIC SIDE DOOR WHICH COULD OPEN WHILE DRIVING WITH CHILDREN INSIDE. I HAVE DOCUMENTATION FOR ALL THE ABOVE. PLEASE HELP ME. IN THE LIGHT OF THE FORD EXPLORER ISUUE THIS IS JUST UNBELIVEABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736958November 28, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, UNKNOWN OR OTHER
I BOUGHT A 1999 HONDA ODYSSEY IN APRIL, 1999. IT NOW HAS ABOUT 13,000 MILES. ON 11/13/2000, MY WIFE WAS DRIVING WHEN SHE STARTED TO SMELL SMOKE. WITHIN A MILE, ALL ENGINE INDICATOR LIGHTS ILLUMINATED, THE ENGINE QUIT, AND SMOKE STARTED COMING OUT OF THE ENGINE COMPARTMENT. SHE GOT OUT OF THE VAN; WITHIN A FEW MINUTES, THE ENGINE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT CAME TO EXTINGUISH THE FIRE; THEY SAY THE FIRE WAS CAUSED BY AN ELECTRICAL SHORT AND THAT THERE IS $18,000 IN DAMAGE. MY INSURANCE COMPANY HAS INVESTIGATED; THEY SAY THERE IS $19,000 IN DAMAGE -- A TOTAL LOSS. MY QUESTIONS: 1. WHAT'S THE LIKELY CAUSE OF THE FIRE -- A HONDA DESIGN OR MANUFACTURING DEFECT, OR A DEALER INSTALLATION ERROR? (I HAD THE LOCAL DEALER INSTALL A HONDA CASSETTE DECK IN NOVEMBER, 1999; I HAD TO TAKE THE VAN BACK FOR REPAIRS A FEW DAYS LATER WHEN I NOTICED THAT CERTAIN ELECTRICAL ACCESSORIES NO LONGER WORKED CORRECTLY AND MY BATTERY WENT DEAD.) 2. WHAT LEVERAGE DO I HAVE TO GET SPECIAL TREATMENT (E.G., A GOOD DEAL ON A NEW VAN, TEMPORARY TRANSPORTATION) FROM HONDA AND THE DEALER? (MY WIFE IS 6 MONTHS PREGNANT, SHE HAD OUR 20-MONTH-OLD DAUGHTER IN THE VAN WITH HER; THEY ARE FINE, BUT A BYSTANDER HAD TO HELP THEM GET OUT OF THE VAN -- THEY COULD HAVE BEEN SERIOUSLY INJURED IN THIS INCIDENT.) I HAVE CONTACTED THE DEALER, WHO HAS CONTACTED HONDA. NEITHER WANTS TO PROVIDE TEMPORARY TRANSPORTATION (MY INSURANCE DOESN'T COVER IT); THE BEST THEY'VE OFFERED IS TO EXPEDITE DELIVERY OF A REPLACEMENT (AT LEAST 2-3 MORE WEEKS). AT THIS POINT, I DON'T KNOW IF THEY'LL CHARGE ME MSRP OR GIVE ME A DISCOUNT. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#736959November 28, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, UNKNOWN OR OTHER
I BOUGHT A 1999 HONDA ODYSSEY IN APRIL, 1999. IT NOW HAS ABOUT 13,000 MILES. ON 11/13/2000, MY WIFE WAS DRIVING WHEN SHE STARTED TO SMELL SMOKE. WITHIN A MILE, ALL ENGINE INDICATOR LIGHTS ILLUMINATED, THE ENGINE QUIT, AND SMOKE STARTED COMING OUT OF THE ENGINE COMPARTMENT. SHE GOT OUT OF THE VAN; WITHIN A FEW MINUTES, THE ENGINE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT CAME TO EXTINGUISH THE FIRE; THEY SAY THE FIRE WAS CAUSED BY AN ELECTRICAL SHORT AND THAT THERE IS $18,000 IN DAMAGE. MY INSURANCE COMPANY HAS INVESTIGATED; THEY SAY THERE IS $19,000 IN DAMAGE -- A TOTAL LOSS. MY QUESTIONS: 1. WHAT'S THE LIKELY CAUSE OF THE FIRE -- A HONDA DESIGN OR MANUFACTURING DEFECT, OR A DEALER INSTALLATION ERROR? (I HAD THE LOCAL DEALER INSTALL A HONDA CASSETTE DECK IN NOVEMBER, 1999; I HAD TO TAKE THE VAN BACK FOR REPAIRS A FEW DAYS LATER WHEN I NOTICED THAT CERTAIN ELECTRICAL ACCESSORIES NO LONGER WORKED CORRECTLY AND MY BATTERY WENT DEAD.) 2. WHAT LEVERAGE DO I HAVE TO GET SPECIAL TREATMENT (E.G., A GOOD DEAL ON A NEW VAN, TEMPORARY TRANSPORTATION) FROM HONDA AND THE DEALER? (MY WIFE IS 6 MONTHS PREGNANT, SHE HAD OUR 20-MONTH-OLD DAUGHTER IN THE VAN WITH HER; THEY ARE FINE, BUT A BYSTANDER HAD TO HELP THEM GET OUT OF THE VAN -- THEY COULD HAVE BEEN SERIOUSLY INJURED IN THIS INCIDENT.) I HAVE CONTACTED THE DEALER, WHO HAS CONTACTED HONDA. NEITHER WANTS TO PROVIDE TEMPORARY TRANSPORTATION (MY INSURANCE DOESN'T COVER IT); THE BEST THEY'VE OFFERED IS TO EXPEDITE DELIVERY OF A REPLACEMENT (AT LEAST 2-3 MORE WEEKS). AT THIS POINT, I DON'T KNOW IF THEY'LL CHARGE ME MSRP OR GIVE ME A DISCOUNT. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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