Honda Odyssey Complaints (2016)

271 consumer complaints on file.

#10907230September 16, 2016
STEERING
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. AFTER SHIFTING INTO REVERSE, THE STEERING WHEEL SUDDENLY FAILED TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898722August 26, 2016
SEATS
THE DRIVER'S HEAD RESTRAINT CAUSES SIGNIFICANT NECK AND BACK PAIN BECAUSE THE RESTRAINT PUSHES MY HEAD FORWARD SO THAT MY CHIN TILTS DOWN TOWARD MY CHEST. THIS ALSO MAKES IT DIFFICULT TO LOOK STRAIGHT AHEAD AT THE ROAD. I HAVE TRIED ALL VERTICAL POSITIONS OF THE HEAD RESTRAINT. I HAVE TRIED ADJUSTING THE LUMBAR SUPPORT. I HAVE TRIED ADDING A NECK SUPPORT PILLOW. NOTHING HAS WORKED. THE OWNER'S GUIDE SAYS, "THE CENTER OF THE BACK OF THE OCCUPANT'S HEAD SHOULD REST AGAINST THE CENTER OF THE RESTRAINT. THE TOPS OF THE OCCUPANT'S EARS SHOULD BE LEVEL WITH THE CENTER HEIGHT OF THE RESTRAINT" (PAGE 42). I AM UNABLE TO SIT WITH THE RESTRAINT IN THE RECOMMENDED POSITION (OR ANY POSITION) WITHOUT SIGNIFICANT NECK AND BACK PAIN AND WITHOUT DIFFICULTY LOOKING FORWARD. THE OWNER'S MANUAL GOES ON TO GIVE THE FOLLOWING WARNING: "IMPROPERLY POSITIONING HEAD RESTRAINTS REDUCES THEIR EFFECTIVENESS AND INCREASES THE LIKELIHOOD OF SERIOUS INJURY IN A CRASH." THEREFORE, I DO NOT FEEL SAFE ADJUSTING THE RESTRAINT IN ANY OTHER UNRECOMMENDED POSITION. ADDITIONALLY, THE OWNER'S GUIDE GIVES INSTRUCTIONS FOR THE HEAD RESTRAINTS TO OPERATE AS DESIGNED: "FOR A HEAD RESTRAINT SYSTEM TO WORK PROPERLY: ' DO NOT HANG ANY ITEMS ON THE HEAD RESTRAINTS, OR FROM THE RESTRAINT LEGS. ' DO NOT PLACE ANY OBJECT BETWEEN AN OCCUPANT AND THE SEAT-BACK. ' INSTALL EACH RESTRAINT IN ITS PROPER LOCATION" (PAGE 43). THEREFORE, PLACING ANY PILLOWS BEHIND THE DRIVER'S BACK OR NECK IS CONSIDERED UNSAFE. THE OWNER'S GUIDE GIVES ANOTHER WARNING, "SITTING IMPROPERLY OR OUT OF POSITION CAN RESULT IN SERIOUS INJURY OR DEATH IN A CRASH. ALWAYS SIT UPRIGHT, WELL BACK IN THE SEAT, WITH YOUR FEET ON THE FLOOR" (PAGE 42). I AM UNABLE TO SIT "WELL BACK IN THE SEAT" BECAUSE THE RESTRAINT PUSHES MY HEAD, NECK AND SHOULDERS FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896762August 23, 2016
STRUCTURE
2016 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO PUSH-BUTTON START/KEY LACKS ADEQUATE VOLUME TO NOTIFY CONSUMER WHEN VEHICLE IS STILL RUNNING. VEHICLE NEEDS AN AUTOMATIC SHUT-OFF AFTER A CERTAIN LENGTH OF TIME. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895017August 11, 2016
POWER TRAIN
WE STARTED HEARING A THUNKING NOISE WHILE IN MOTION COMING FROM THE LEFT FRONT WHEEL. WE TOOK IT TO THE DEALERSHIP WHERE IT WAS DISCOVERED THE FACTORY FORGOT OR NEGLECTED TO TIGHTEN THE LEFT FRONT AXLE NUT CAUSING THE AXEL TO COME LOOSE. IF THIS HAD HAPPENED AT HIGHWAY SPEEDS, THE DEALER TOLD US IT COULD EASILY HAVE CAUSED A VERY SERIOUS ACCIDENT. THIS IS A SERIOUS PROBLEM THAT MAY AFFECT OTHER VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888494July 25, 2016
VEHICLE SPEED CONTROL
AT THE TIME OF THE ACCIDENT (06/22/2016), I HAD ONLY OWNED THIS 2016 HONDA ODYSSEY FOR A MONTH (DIDN'T EVEN HAVE PLATES ON IT YET). I DROPPED OFF A PASSENGER AT THE FRONT OF THE DINER AND DROVE SLOWLY EAST THROUGH THE PARKING LOT. THE LOT IS NARROW, CROWDED, AND BUSY, WHICH IS WHY I DID NOT HAVE MY FOOT ON THE ACCELERATOR AT ANY TIME. INSTEAD, MY FOOT WAS ON THE BRAKE REGULATING A VERY SLOW, CREEPING SPEED. I DECIDED TO PARK IN A STALL THAT FACED WEST WHICH MEANT I NEEDED TO MAKE A MODERATELY WIDE, HARD, RIGHT U-TURN. THERE ARE SHORT SECURITY POLES AT THE HEAD OF THESE STALLS TO PROTECT DINERS INSIDE. THE VEHICLE WAS ABOUT 150 INTO THE TURN, ABOUT FIVE FEET AWAY FROM THE POLE WHEN IT SUDDENLY SURGED AND ACCELERATED ON ITS OWN. I WAS CONFUSED BECAUSE I WAS VERY AWARE THAT MY FOOT WAS ON THE BRAKE PEDAL. I STEPPED DOWN ON IT, BUT IT WAS TOO LATE. THE VAN SURGED INTO THE REST OF THE TURN AND SLAMMED INTO THE PARKING POLE LEAVING A DEEP DENT IN THE FRONT BUMPER. BECAUSE I FELT UNSAFE DRIVING IT, IT WAS TOWED TO THE DEALERSHIP'S SERVICE CENTER. THE NEXT DAY, AFTER CHECKING THE CAR'S COMPUTER, HONDA FOUND NO FAULT CODES SO COULD OFFER NO REASSURANCES THAT THIS WOULD NOT HAPPEN AGAIN. I SUBMITTED THE REPAIR OF THE BUMPER TO MY INSURANCE COMPANY SO THAT THERE IS RECORD OF THIS EVENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10888011July 24, 2016
SEATS
THE HEADREST (OR MORE ACCURATELY, "HEAD RESTRAINT") OF THE DRIVER'S SEAT FORCES MY HEAD TO TILT FORWARD IN MY NORMAL SITTING POSITION. I AM 6' 2" AND LIKE TO PRACTICE GOOD POSTURE BY SITTING UPRIGHT AND STRAIGHT. WHILE SITTING WITH MY BACK STRAIGHT, AND NOT RECLINING THE SEAT, MY NECK MUST BEND FORWARD ABOUT 15 DEGREES TO CONFORM TO THE HEADREST. ANY BUMPS IN THE ROAD RESULT IN THE HEADREST TAPPING AND PUSHING THE BACK OF MY HEAD. I FEEL LIKE A BOBBLE-HEAD! THIS CAUSES ME CONSTANT IRRITATION AND DISTRACTS ME FROM DRIVING. TO COMPENSATE FOR THIS AWKWARD HEADREST DESIGN, I MUST RECLINE MY SEAT BACKWARD FURTHER THAN I FIND COMFORTABLE, OR SLOUCH, WHICH IS ALSO UNCOMFORTABLE. I HAVE HEARD MANY TALL AND SHORT PEOPLE COMPLAIN OF THIS SAME ISSUE, FOR THIS VEHICLE AND MANY OTHER NEW MODELS OF VARIOUS BRANDS. AN ADJUSTABLE ANGLE ON THE HEADREST WOULD BE EXCELLENT. ALTERNATIVELY, OFFERING A CHOICE OF HEADRESTS WITH VARIOUS ANGLES WOULD BE ACCEPTABLE. THE STANDARD HEADREST SEEMS TO BE ANGLED FORWARD APPROXIMATELY 25 DEGREES. HOW ABOUT OFFERING ADDITIONAL HEADREST THAT HAVE LESS OF AN ANGLE, LIKE 20, 15, 10 AND 5 DEGREES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885688July 18, 2016
SEATS
I EXPERIENCED INTENSE BACK PAIN AFTER DRIVING MY 2016 HONDA ODYSSEY FOR ABOUT 8 HOURS (STOPPING ABOUT EVERY 1 1/2 HOURS FOR A BREAK) MY BACK COMPLETELY GAVE OUT AND FELL TO THE GROUND WHEN I TRIED TO STAND UP AFTER PICKING UP SOME TRASH FROM BEHIND THE FRONT SEAT. I WAS IN INTENSE PAIN AND WAS INCAPACITATED FOR A WEEK. I WENT TO A DOCTOR WHO X-RAYED MY BACK, BUT FOUND NO PROBLEMS WITH MY DISCS. I DROVE MY ODYSSEY TODAY FOR TWO TRIPS OF 1 1/2 HOURS EACH AND I COULD NOT FIND ANY SEAT POSITION WHERE MY BACK DID NOT HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884644July 13, 2016
SEATS
THE THIRD ROW HEAD RESTRAINTS, WHEN THE SEATS ARE IN USE, NEED TO BE ALL THE WAY UP. BECAUSE THEY ARE SO TALL AND WIDE, EACH RESTRAINT COVERS APPROXIMATELY 1/5 OF THE REAR WINDOW, CAUSING A LARGE BLIND SPOT. THIS IS AN ACCIDENT WAITING TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861715April 27, 2016
UNKNOWN OR OTHER
THE POTENTIAL ISSUE IS IN THE DESIGN/PROGRAMING OF THE CAR STEREO CAUSING AN UNEXPECTED SWITCH BETWEEN AUDIO SOURCES. THE VEHICLE HAS AN OPTION TO PLAY THE REAR AUDIO OR FRONT AUDIO SOURCE THROUGH THE CAR SPEAKERS. WHEN THE VEHICLE IS PLAYING THE REAR AUDIO THROUGH THE SPEAKERS AND THE DRIVER SWITCHES THE I-MID DISPLAY TO THE 'DISPLAY INFO' MODE, THROUGH THE STEERING WHEEL CONTROL OR THROUGH THE AUDIO/PHONE/NAVIGATION BUTTONS, THE AUDIOS SOURCE IS AUTOMATICALLY CHANGED TO THE FRONT AUDIO SOURCE. THIS SUDDEN CHANGE HAS THE ABILITY TO DISTRACT THE DRIVER IN TWO WAYS. THE UNREQUESTED CHANGE OF MODE CAN CAUSE THE DRIVER TO SCRAMBLE TO TURN OFF OR CHANGE THE AUDIO AND ALSO CREATE A SUDDEN INCREASE IN VOLUME. THE SUDDEN INCREASE IN VOLUME DOESN'T COME DIRECTLY FROM THE VEHICLE BUT FROM THE VOLUME DIFFERENCES THAT EXIST THROUGH THE DIFFERENT INPUTS. FOR EXAMPLE THE DVD AUDIO IS QUITTER THAN XM RADIO AND THE AUX INPUTS CAN HAVE VARYING LEVELS OF OUTPUT BASED ON THE DEVICE HOOKED UP TO THEM. I EXPERIENCED THIS ISSUE WHILE I WAS DRIVING ON THE HIGHWAY WHILE MY KIDS WERE WATCHING A DISNEY MOVIE IN THE BACK AND IT AUTOMATICALLY SWITCHED TO XM RADIO WHEN I WANTED TO LOOK AT THE VEHICLE INFORMATION (MPG) TO DETERMINE IF I NEEDED TO STOP FOR GAS BEFORE ARRIVING AT MY DESTINATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824275February 4, 2016
STEERING
POWER STEERING COMPLETELY WENT OUT IN LESS THAN 24 HOURS AFTER PURCHASING VEHICLE WITH 14 MILES ON IT. VEHICLE LOST FLUID AGAIN AND STARTED MAKING ODD NOISES A LITTLE OVER 24 HOURS AFTER THE POWER STEERING PUMP AND FLUID REPLACED. HONDA TECHNICAL REPORTED DEFECT IS EXTENSIVE AND FLUID HAS BEEN SPRAYING ALL OVER THE ENGINE AND HAS COMPROMISED THE FIREWALL AND THE FLUID OVER THE INTERIOR OF THE VEHICLE. VAN IS STILL IN THE SHOP WAITING FOR ISSUE TO BE FIXED (2/4/16).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823361January 31, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
HI, I BELIEVE THAT THERE ARE TWO DEFECTS FOR ODYSSEY 2016 1. LOW GAS WARNING INDICATOR IS TOO HARD TO GET NOTICED 2. NO AUDIBLE NOISE WHEN RUNNING LOW ON GAS. IT IS VERY DANGEROUS THAT IF RUNNING OUT OF GAS ON THE ROAD. SUDDENLY LOSE OF POWER IS VERY DANGEROUS, VERY EASY TO GET THE CAR CRASH ON THE ROAD. AND IT HAPPENED TO ME TODAY. THANKS GOD, IT HAPPENED WHEN I'M ON A LOCAL ROAD NOT THE FREE WAY. BUT I HOPE IT NEVER HAPPENED AGAIN TO ALL OTHER ODYSSEY OWNER IN THE FUTURE. THAT'S THE REASON I FILED THIS CASE. FUEL LEVEL METER/LOW GAS INDICATOR IS ON THE RIGHT BOTTOM OF THE INSTRUMENT BOARD. BUT THE LIGHT IS MOSTLY BLOCKED BY THE WHEEL WITH THE WAY I SIT SO I HARDLY EVER TELL WHEN I'M RUNNING ON EMPTY. (SEE THE ATTACHED PICTURE). AND THERE IS NO AUDIBLE NOISE WHEN YOUR RUNNING LOW ON GAS. THERE IS NO WAY THAT THE DRIVER CAN GET WARNING IS HE ALREADY ON THE WAY TO DANGER. I KNOW THE DRIVER SHOULD CHECK THE GAS BEFORE MOVING THE VEHICLE. BUT ALL THE CAR I DROVE BEFORE HAVE SOUND ALARM/BEEP TO REMIND ME EVERY TIME WHEN I MOVE THE CAR, AND ALSO THE LOW FUEL WARNING LIGHT IS IN THE CENTER OF THE BOARD. IT VERY EASY TO GET THE NOTICE OF THE SITUATION OF LOW GAS. BUT ODYSSEY 2016 PLACED THE GAS INDICATE IN THE PLACE THAT HARDLY TO SEE. EVEN VEHICLES IN THE 80S HAD THAT FEATURE. DON'T KNOW WHY EVEN VEHICLES IN 2016 LOSE THIS VERY IMPORTANT SAFETY RELATED FEATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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