Honda Odyssey Complaints (2012)

245 consumer complaints on file.

#10574030March 21, 2014
SERVICE BRAKES
FRONT DISC ROTORS AND BRAKE PADS CAUSE EXTREME SHAKING OF VEHICLE THAT THE DRIVER CAN DETECT THROUGH THE STEERING WHEEL. FIRST DETECTED IN ~EARLY 2013 AT LOW MILES (~20000-25000). TOOK TO DEALER AND THEY INSTRUCTED WE HAD WARPED ROTORS. THEY REFINISHED FOR FREE, BUT I SUSPECTED THAT THE ROTORS MUST BE BAD QUALITY AND ASKED TO REPLACE. THEY DID NOT AND SAID THE REFINISHING SHOULD WORK. IT TEMPORARILY WORKED (NOW AT ~38000 MILES AND STARTED SHAKING AGAIN AT ~30-35K). I HAVE DECIDED TO REPLACE WITH UPGRADED ROTORS AND PADS MYSELF AND NOT WORRY ABOUT LOW QUALITY ROTORS FROM HONDA (VERY DISAPPOINTED IN THIS PROBLEM GIVEN WE LOVED OUR OLDER 2008 MODEL AND THEY DIDN'T FIX PROPERLY, BUT OVERALL VERY HAPPY WITH VEHICLE). NOTICE SEVERAL COMPLAINTS ALL READY POSTED AND KNOW OTHERS THAT HAVE HAD BRAKE ISSUES WITH ODYSSEY THROUGH CHAT BOARDS. DON'T KNOW WHY HONDA IGNORES THE ISSUE WHEN ITS OBVIOUS THE ROTORS ARE POOR QUALITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566719March 2, 2014
VEHICLE SPEED CONTROL
I WAS TURNING RIGHT INTO A PARKING SPACE WITH FOOT ON BRAKE (THERE WAS NO NEED FOR ACCELERATION TO GET INTO THE PARKING SPOT)- WHEN SUDDENLY THE CAR SPED UP REALLY FAST ON ITS OWN (LIKE THE GAS PEDAL WAS BEING APPLIED- ONLY MY FOOT WAS ON THE BRAKE THE ENTIRE TIME). THE CAR WENT CRASHING INTO THE MEDIAN- CATCHING THE UNDERCARRIAGE CAUSING IT TO STOP. I IMMEDIATELY PUT THE CAR INTO PARK. THE FORCE AND SPEED IN WHICH IT REACHED IN SUCH A SHORT DISTANCE WAS STARTLING AND SCARY FOR EVERYONE IN THE CAR. IT WAS AS THOUGH I HAD NO CONTROL OF THE CAR! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10561095January 22, 2014
SERVICE BRAKES
VEHICLE SHUDDERED WHILE BRAKING AT 30-70 MPH ESPECIALLY WHEN GOING DOWNHILL, ALSO CAUSING STEERING WHEEL TO SHAKE BACK AND FORTH. TOOK VEHICLE TO THE DEALER TODAY AND THEY FOUND WARPED ROTORS WHICH SEEMS UNUSUAL IN THIS LOW MILEAGE VEHICLE. THE DEALER RESURFACED THE ROTORS AND RE-INSTALLED WITH NEW BRAKE PADS AT NO CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559462January 11, 2014
SERVICE BRAKES
AT HIGHWAY SPEEDS WHILE APPLYING THE BRAKES THE CAR HAS EXTREMELY BAD VIBRATION AND THE CAR HAS TROUBLE SLOWING DOWN. I FIRST NOTICED THIS WAS OCCURRING AT ABOUT 22000 MILES. WHEN THE BRAKES GOT WARM AND WHILE GOING HIGHWAY SPEEDS OR DRIVING DOWN HILL THE CAR WOULD VIBRATE SO BAD IT SHAKES THE STEERING WHEEL AND MY ARMS. I TOOK IT TO THE DEALER AND THEY SAID THE BREAKS WERE WARPED, BUT THAT IT WAS OK TO DRIVE. I DROVE THE CAR A LITTLE MORE BUT TOOK IT BACK TO THE DEALER TO LOOK AT AGAIN BECAUSE IT JUST DOESN'T FEEL SAFE. THEY RECOMMENDED NEW BRAKES AND ROTORS, THE BREAKS WERE ONLY HALF WAY WORN. AS WITH THE TIME BEFORE THEY SAID IT WAS MY DRIVING, BUT I DON'T DRIVE BAD, AND I WOULD HAVE TO PAY FOR IT. IF THIS WAS NORMAL WEAR I WOULD PAY, BUT I FEEL LIKE THIS IS A DEFECT AND NEEDS TO BE LOOKED INTO FURTHER. HONDA NEEDS TO CORRECT THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554188November 30, 2013
SERVICE BRAKES
AT AROUND 5:20PM ON 11/15/13, I WAS ON SANTOMAS EXPWY @ MONROE AND THE TRAFFIC LIGHT HAD JUST TURNED GREEN. VEHICLES HAD STARTED MOVING INCLUDING MINE. SUDDENLY ONE OF THE CARS AHEAD OF ME STOPPED SUDDENLY (NOT SURE WHY). THE CARD IN FRONT OF ME WAS SUCCESSFUL IN STOPPING. BUT, MY CAR (HONDA ODYSSEY TOURING 2012) DID NOT STOP. I APPLIED BRAKES, BUT THE BRAKES WERE NOT SUCCESSFUL IN MAKING THE CAR STOP. I DIDN'T HAVE ENOUGH TIME TO APPLY OTHER BRAKES. I TRIED TO TURN THE VEHICLE TO GET A WIDTH FOR STOPPING, BUT THE BRAKES STILL DID NOT WORK AND MY CAR HIT THE BACK OF THE CAR IN FRONT WHICH THEN CREATED A CHAIN REACTION TO TWO MORE CARS AHEAD. THERE WAS NO PASSENGER IN ANY OF THE CARS AFFECTED AND JUST THE DRIVER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10550997November 5, 2013
SERVICE BRAKES
I HAVE 22K MILES ON MY ODYSSEY. A FEW MONTHS AGO I STARTED FEELING SHAKING UPON BRAKING WITH STEERING WHEELS ALSO SHAKING BADLY. FINALLY TOOK IT TO THE DEALER WHO AFTER A DRIVE TEST SAID "FRONT BRAKE VIBRATION - RECOMMEND BRAKE PADS AND RESURFACE ROTORS". HOWEVER THE HONDA COURTESY INSPECTION REPORT SAYS 8MM LEFT IN BRAKE PADS WHICH IS MORE THAN 60% LIFE. I STRONGLY FEEL THIS IS TOO SOON FOR ROTORS OR BRAKE PAD REPLACEMENT AND SOMETHING OUGHT TO BE A MANUFACTURING DEFECT HERE WHICH SHOULD BE COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550770November 4, 2013
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. WHILE DRIVING 78 MPH, THE CONTACT STATED THE VEHICLE STALLED AND ALL OF THE WARNING LAMPS ILLUMINATED, THEN POWERED OFF. THE CONTACT WAS ABLE TO GET THE VEHICLE SAFELY OFF OF THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE DEALER DID NOT SPECIFY WHAT COMPONENT FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 14,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549380October 24, 2013
SERVICE BRAKES
THIS IS THE SECOND HONDA ODYSSEY. THE FIRST WAS A 2005 THAT I OWNED FOR 7 YEARS AND DID NOT NEED THE ROTORS RESURFACED UNTIL THE VAN HAD 70000 MILES ON IT. I NOW OWN A 2012 AND WITH ONLY 20000 MILES ON IT THEY NEED TO BE RESURFACED. HONDA IS NOT COVERING STATING THAT IT IS DRIVING HABITS, HOWEVER I DRIVE THE SAME AS I DID WITH MY 2005 HONDA ODYSSEY. WHEN I GOOGLE A 2012 HONDA ODYSSEY THERE ARE SEVERAL OTHER INDIVIDUALS THAT ARE EXPERIENCING THE SAME ISSUE WITH THEIR 2012 ODYSSEY HAVING TO REPLACE THE ENTIRE BRAKING SYSTEM. IF THE BRAKING SYSTEM IS FAILING THAT IT IS OPENING HONDA UP FOR LAWSUITS, ESPECIALLY WHEN ENOUGH PEOPLE HAVE THE SAME ISSUE. HONDA USED TO BE A VERY DIFFERENT COMPANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544842September 22, 2013
UNKNOWN OR OTHER
OUR 2012 HONDA ODYSSEY TOURING ELITE VAN, PURCHASED BRAND NEW IN JUNE, 2012, EXPERIENCED A SUDDEN UNINTENDED ACCELERATION (SUA) EVENT ON JULY 27, 2013 AT APPROXIMATELY 3:53PM CST. I WAS MAKING A RIGHT TURN INTO A PARKING SPACE WITH THE BRAKES DEPRESSED. PART WAY INTO THE PARKING SPACE, MY VEHICLE'S ENGINE REVVED UP VERY LOUD AND SURGED FORWARD. I CONTINUED TO PRESS THE BRAKE AS THE VEHICLE CONTINUED TO MOVE FORWARD RAPIDLY AND DID NOT STOP UNTIL IT HIT A STORE FRONT WINDOW/WALL. THE STEERING ALSO BECAME UNRESPONSIVE. THE ENGINE STOPPED REVVING AND I SHUT OFF THE ENGINE WITH THE KEY. NO AIRBAGS DEPLOYED. MY SON WAS IN A MIDDLE ROW SEAT. VIDEO SECURITY SURVEILLANCE SHOWS THE BRAKE LIGHTS WERE ON DURING THE ENTIRE EVENT AND DETAILS THE UNRESPONSIVE STEERING. WE CONTACTED THE DEALERSHIP BY PHONE IMMEDIATELY WITH A FOLLOW UP LETTER AND WE CONTACTED HONDA AMERICA CORPORATE OFFICE BY CERTIFIED LETTER AND SENT A FAX INFORMING THEM OF THE EVENT, AS WELL AS REQUESTING EDR DATA BE RETRIEVED. IT IS NOW SEVEN WEEKS LATER AND HONDA HAS FAILED TO COLLECT OR REFUSES TO PROVIDE THE DATA. THE DEALERSHIP STATED A DISTRICT REP/MANAGER INSPECTED OUR VEHICLE AND PROVIDED ONLY AN ONE PAGE DEALER INVOICE STATING 'NO DEFECTS IN MATERIAL OR FACTORY WORKMANSHIP WERE FOUND.' THIS 'INSPECTION' TOOK 0.79 HOURS PER THE DEALER INVOICE. HONDA REFUSES TO PROVIDE DETAILS OF WHAT WAS INSPECTED OR CHECKED AND THE DEALERSHIP SAYS THEY ARE NOT RESPONSIBLE FOR PROVIDING THOSE DETAILS EVEN THOUGH INSPECTION TOOK PLACE AT THEIR FACILITY. THE DEALERSHIP STATES THAT THE DEALER INVOICE IS SUFFICIENT FOR US TO CONSIDER THE VEHICLE SAFE TO PUT ON THE ROAD AGAIN. UNDERSTANDABLY, WE DO NOT AGREE AS ROOT CAUSE OF THE SUA EVENT REMAINS UNIDENTIFIED. THE VEHICLE CURRENTLY SITS AT THE BODY SHOP. VEHICLE HAD APPROXIMATELY 12,800 MI AT EVENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10543433September 13, 2013
VISIBILITY/WIPER
AT APPROXIMATELY 7:30 PM ON THURSDAY, 09/12/2013, I WAS DRIVING WITH MY FAMILY ON ROUTE 288 IN CHESTERFIELD COUNTY, VIRGINIA, AT APPROXIMATELY 65 MPH. MY WIFE AND I HEARD GLASS BREAKING BUT WE WERE UNSURE OF THE SOURCE. WE HEARD IT AGAIN AND MY WIFE (PASSENGER SEAT) OPENED THE SUNROOF COVER AND OBSERVED SHATTERED GLASS. WHEN WE GOT HOME APPROXIMATELY 10 MINUTES LATER WE TOOK A PHOTO. WE DID NOT OBSERVE A ROCK OR FOREIGN OBJECT IN THE SHATTERED GLASS. THIS DAY WAS A HOT DAY AND AS THE SUN WAS GOING DOWN A COLD FRONT WITH THUNDERSTORMS DROPPED THE TEMPERATURE (BUT WAS NOT RAINING AT THE TIME OF THE INCIDENT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536930August 23, 2013
STEERING
THERE IS A POPPING NOISE WHEN TURNING. TOOK IT TO THE DEALER FOR SERVICE AND THE FOLLOWING WAS REPORTED: "HEARD NOISE COMING FROM POWER STEERING" "COMPARED TO NEW UNIT AND HAD SAME NOISE" "NOISE IS FROM PRESSURE BEING PUT ON PUMP ON TIGHT TURNS. NO ISSUE WITH THE SYSTEM FOUND" "NO REPAIRS TO BE MADE AT THIS TIME". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536660August 22, 2013
ELECTRICAL SYSTEM
ONGOING ELECTRICAL PROBLEMS. POSSIBLE SHORT IN THE ELECTRICAL SYSTEM. MULTIPLE ONGOING PROBLEMS FROM: (1) WIFE HAS NEW PACEMAKER, SHE RECEIVED A SHOCK WHILE RESTING HER FEET/LEGS ON THE DASHBOARD (AUG. 2013), (2) DASHBOARD LIGHT(S) KEEP CHANGING IN BRIGHTNESS: WE HAVE TAKEN IT INTO THE DEALERSHIP SEVERAL TIMES, THE STAFF PLAYS DUMB, LOOKS AT US LIKE WE ARE DUMB, (3) DOCUMENTED WINDOW MALFUNCTION IN AUGUST 2012, DUE TO ELECTRICAL, (4) ELECTRICAL GADGETS SEEM TO WORK WHEN THEY WANT TO, (5) YESTERDAY (8/21/2013) HAD THE IPAD PLUGGED IN TO THE GLOVE BOX POWER, BUT THE IPAD INDICATED THAT IT WAS NOT CHARGING. CONCERN: HEALTH AND SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534936August 12, 2013
ELECTRICAL SYSTEM
WIFE CAME HOME PARKED IN GARAGE 1.5 - 2.5 HOURS LATER OPENED GARAGE DOOR, GARAGE FILLED WITH SMOKE, FOUND HONDA ODYSSEY HAD SELF IGNITED AND SELF EXTINGUISHED ITSELF DUE TO LACK OF OXYGEN. INCIDENT AREA AT REAR CARGO LIGHT POSSIBLY EITHER REAR CARGO LIGHT OR REAR HATCH DOOR ONLY ELECTRICAL ITEMS IN THAT AREA THAT I AM AWARE OF - JUST A GUESS - FIRE DEPARTMENT CALLED TO SCENE TO WITNESS NOTE AND PROVIDE A REPORT. HAD A WINDOW BEEN CRACKED MOST LIKELY MY HOUSE WOULD HAVE BURNED DOWN. THIS WAS A VERY SCARY INCIDENT THAT DESERVES THE HIGHEST LEVEL OF FOLLOW UP. I WORK IN THE RISK MANAGEMENT / LOSS CONTROL AREA PROFESSIONALLY AND THIS HAS CERTAINLY SCARED ME. ANYTHING I CAN DO TO HELP I AM WILLING TO DO SO. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10526056July 22, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WOULD SHAKE WHEN THE VEHICLE WOULD REACH HIGHWAY SPEEDS OR WHEN DEPRESSING THE BRAKES. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND IT WAS DETERMINED THAT THE ROTORS NEEDED TO BE REPLACED. THE ROTORS WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE STILL HAD NOT BEEN REPAIRED. THE DEALER STATED THAT THE FAILURE WAS OCCURRING BECAUSE OF THE WAY THE CONTACT WAS DRIVING THE VEHICLE AND IT WAS NOT A FAULT OF THE VEHICLE ITSELF. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 20,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519728June 13, 2013
AIR BAGS
THE SRS MODULE NEED TO BE REPLACED DEALER TOLD THAT IF NOT REPLACED ISSUE MAY OCCUR LIKE THE AIR BAG FIRING WITH OUT NOTICE OR NOT AT ALL WITHIN AND ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513259May 23, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, SHE APPLIED THE BRAKES AND FELT A VIBRATION IN HER FOOT. THE VEHICLE DID NOT DECELERATE PROPERLY AND THERE WAS AN INCREASE IN STOPPING TIME. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE FRONT ROTORS WOULD NEED TO BE RESURFACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 24,855.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512334May 16, 2013
SERVICE BRAKES
THE MINI VAN STARTED TO VIBRATE (THE STEERING WHEEL) WHEN I WAS BRAKING AT FREEWAY SPEEDS (65 MPH) AND DOWN HILL. I TOOK IT TO A DEALER FOR INSPECTION AND THEY TOLD ME THAT THE FRONT ROTORS WAS BAD. THE DEALER RECOMMEND THAT A BRAKE JOB WAS NEEDED. THE BRAKE PADS, ROTORS, AND ANY BRAKING MATTERS SHOULD NOT BE AN ISSUE UNTIL 50,000 MILES. I ASKED WHY THE ROTORS WENT BAD SO QUICKLY AND THE BOTH SPEAKING WITH THE DEALER AND THE CAR COMPANY, I WAS INFORMED THAT THE CAR IS "HEAVY". I NEVER TOWED ANYTHING OR HAD NO MORE THAN 6 AVERAGE PASSENGER IN MY CAR. IF THAT WAS THE CASE THE HONDA DID NOT ADEQUATELY PUT IN THE RIGHT SIZE ROTORS. FURTHER MORE, AS AN ENGINEER, I DO NOT UNDERSTAND WHAT A NEW BRAKE JOB WILL DO TO CORRECT THE ROTORS FROM BEING WARPED IF HONDA INSTALLED AN UNDER RATED ROTOR SIZE OR THICKNESS. NOT SURE IF THERE'S GOING TO BE A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511546May 12, 2013
SERVICE BRAKES
BRAKES VIBRATE AFTER A FEW STOPS OR WHEN THE WEATHER IS VERY HOT. MORE NOTICEABLE ON NORMAL FREEWAY DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510897May 7, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS A DELAYED RESPONSE OF A FEW SECONDS. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS NUMEROUS TIMES. THE REPAIRS PERFORMED CONSISTED OF REPROGRAMMING THE COMPUTER SOFTWARE AND REPLACING THE TRANSMISSION FLUID. THE PROBLEM PERSISTED. THE DEALER WAS UNABLE TO REMEDY THE DEFECT. THE MANUFACTURER WAS NOTIFIED AND THEY PLANNED TO INVESTIGATE FURTHER. THE APPROXIMATE FAILURE MILEAGE WAS 1,159. UPDATED 06/18/13*LJ THE CONSUMER STATED THE DEALER OFFERED TO SWAP THE VEHICLE FOR ANOTHER FOR AN EXTRA $2,500. UPDATED 06/20/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509043April 22, 2013
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
2012 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED WHEN SHE SLOWED DOWN OR LET OFF THE GAS PEDAL, THE ENGINE ACTED AS THOUGH IT WAS GOING TO SHUT OFF, THEN ALL OF A SUDDEN IT WOULD LURCH FORWARD. IT ALSO HAPPENED WHEN LETTING OFF THE GAS TO TURN A CORNER, AND WHEN SHE ATTEMPTED TO ACCELERATE, IT FELT AS THOUGH THE VEHICLE WAS GOING TO STALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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