Honda Odyssey Complaints (2012)

245 consumer complaints on file.

#10650032October 26, 2014
SERVICE BRAKES
WHILE DRIVING THE STEERING WAS SHAKING. SO TOOK IT TO THE DEALER WHO STATED THAT THE ROTORS HAD WARPED AND NEED TO BE RESURFACED. IT APPEARS TO BE TOO SOON SINCE THE BRAKE PADS WERE FINE. SO I DID PAY FOR THE RESURFACING. ANY ONE ELSE HAVING THE SAME PROBLEMS PLEASE REPORT IT. THE ROTORS SHOULD NOT WARP AT 30000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650045October 26, 2014
SEAT BELTS
THE FARTHEST REAR DRIVER SIDE SEAT BELT TORE IN HALF WHEN PULLED DOWN TO BE USED. WHEN INSPECTED IT WAS NOTED THAT THE PLASTIC NEAR THE CEILING THAT THE BELT ENTERS AND RETRACTS INTO WAS JAGGED AND SHARP. THERE HAS BEEN NO ACCIDENTS IN THIS VEHICLE AND NO KNOWN DAMAGE TO THAT AREA OF PLASTIC. THE AREA THAT IS JAGGED IS ALSO LOCATED IN A POSITION THAT DAMAGE TO THE AREA WOULD BE HARD TO DO FROM AN EXTERNAL FORCE AND APPEARS TO BE MORE LIKELY FROM THE NORMAL USE OF THE SEAT BELT RUBBING OVER THE PLASTIC. THE PLASTIC AREA AROUND THE JAGGED AREA DOESN'T SHOW ANY SIGNS OF WEAR OR DAMAGE EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648823October 20, 2014
SERVICE BRAKES
I PREVIOUSLY REPORTED THIS FOR THE SAME PROBLEM AND IT RECURRED. APPLICATION OF BRAKES CAUSE SHIMMY WHEN GOING DOWNHILL. TOOK IT TO DEALER AGAIN UNDER WARRANTY AND THEY AGAIN TURNED ROTORS AND EVENED UP THE BRAKE PADS WHICH DID FIX THE PROBLEM. THE DEALER COULD NOT OFFER A NON-SPECULATIVE EXPLANATION WHY THIS HAS TWICE OCCURRED NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640251September 30, 2014
SERVICE BRAKES
FOR SEVERAL MONTHS, HAVE NOTICE A SHAKING OF THE AUTOMOBILE WHEN BRAKING. RECENTLY IT HAS BECOME SEVERE ENOUGH THAT I CONSIDERED IT A SAFETY HAZARD AND TOOK TO DEALER. DEALER SERVICE STATED THAT ROTORS WERE WARPED AND NEED TO RESURFACED. SERVICE REP STATED THAT THIS IS FAIRLY COMMON ON ODYSSEY, BUT CONSIDERED NORMAL WEAR AND TEAR. HAVE NEVER SEEN BRAKE ROTORS WARP AT 30K MILES. MAJOR OF MILEAGE ON CAR DUE TO HIGHWAY TRAVEL; NOT STOP AND GO CITY TRAVEL. THIS SEEMS TO BE PREMATURE FOR A BRAKE FAILURE. I AM HAVING THE BRAKE ROTORS RESURFACED (AS RECOMMENDED BY HONDA SERVICE), BUT AM CONCERNED THAT THIS ISSUE WILL RETURN (SINCE THEY WILL BE THE SAME ROTORS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639867September 29, 2014
ENGINE, STEERING
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED INTERMITTENTLY AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE BECAME INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639997September 29, 2014
SERVICE BRAKES, ENGINE, EXTERIOR LIGHTING
I WAS DRIVING MY 2 YEAR OLD HONDA ODYSSEY W/15,000 MILES ON A 35 MPH STATE ROAD IN THE EVENING. ALL OF A SUDDEN THE VAN LOST COMPLETE POWER, EVERYTHING INSIDE WENT BLACK, BRAKES WENT, NO LIGHTS IN OR OUTSIDE WORKING, AND THE STEERING GOT VERY STIFF, MAKING IT DIFFICULT TO STEER THE VAN OFF THE ROAD. MY 5 YOUNG CHILDREN WERE IN THE VEHICLE AS WELL. (AGES 14, 6, 4, 2, & 5 MONTHS). THANKFULLY NO VEHICLES WERE ON THE ROAD IN FRONT OF ME OR STOPPED BC I WOULD HAVE HURT THEM BADLY. I JUST MISSED GETTING REAR ENDED BY 3 OTHER VEHICLES AS WELL. THANKFULLY WE WEREN'T TRAVELING THE BUSY INTERSTATE THAT EVENING, OR THIS COULD HAVE EASILY BEEN FATAL FOR MY WHOLE FAMILY AND POSSIBLY OTHERS AS WELL. PREVIOUS TO THIS (APPROX. 3 MONTHS OR SO) I HAD MADE COMPLAINTS TO THE DEALERSHIP ABOUT A POPPING NOISE IN THE STEERING COLUMN, WHEN A SHARP TURN WAS MADE AND WAS TOLD THAT IT WAS "NORMAL". I ALSO HAVE A CONSTANT VIBRATION IN THE STEERING WHEEL, BRAKE AND GAS PEDAL, WHICH HONDA BALANCED THE TIRES AND RE SURFACED THE ROADERS. FOR A VEHICLE WHICH ALMOST COST ME $36,000 & 2 YEARS OLD WITH LOW MILES, SHOULDN'T BE HAVING THESE ISSUES. THE ISSUE WITH THE COMPLETE LOSS OF POWER NEEDS TO BE DIAGNOSED AND CORRECTLY FIXED, OR TAKEN OFF THE ROAD BEFORE IT CAUSES SOMEONE TO BE SEVERELY INJURED OR KILLED!!!! FIX IT CORRECTLY OR I WANT THE VEHICLE REPLACED OR MY MONEY BACK TO BUY A SAFER VEHICLE....NOT WE'RE UNSURE OF WHAT THE ISSUE IS OR THINK WE FIXED IT. I DON'T NEED MY FAMILY OR ANY OTHERS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633453September 15, 2014
ENGINE
I WAS DRIVING THE CAR AND THE POWER TO THE ENGINE STARTED DIMINISHING SUDDENLY WHILE ON THE FREEWAY. QUICKLY I COULD BARELY ACCELERATE. APPARENTLY THE ECO DRIVING MODE HAD SHIFT OFF A FEW CYCLING ERA OF THE ENGINE MAKING THE CAR IMPOSSIBLE TO DRIVE AND ALSO PROHIBITIVELY DANGEROUS.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633452September 15, 2014
STEERING, SERVICE BRAKES
CAR VIBRATES AND SHAKES WHEN ON HIGHWAY AND DECELERATING FROM ABOUT 65 MPH TO EVEN JUST 50 MPH, CONTINUOUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631116September 5, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT THE FRONT WINDSHIELD WAS SHATTERING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC , WHO REPLACED THE WINDSHIELD. IN ADDITION, THE CONTACT STATED THAT WHILE OPENING THE FRONT PASSENGER SIDE WINDOW OPEN, IT EXPLODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627686August 23, 2014
SERVICE BRAKES, STEERING
WHENEVER YOU PRESS THE BRAKES THE STEERING WHEEL SHAKES A LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626596August 20, 2014
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR WINDOW EXPLODED IN THE VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 3,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621683August 12, 2014
WHEELS, TIRES
MY 6 MONTH PREGNANT WIFE WAS DRIVING OUR VAN FROM WORK TO HOME AND WAS ON A STATE HIGHWAY DRIVING AT APPROXIMATELY 55 MPH. THE RIGHT REAR TIRE BURST OUT CATASTROPHICALLY CAUSING THE VEHICLE TO GO OUT OF CONTROL FOR A BRIEF MOMENT BEFORE SHE MANAGED TO PULL OVER TO THE SHOULDER. THE VEHICLE HAS LESS THAN 15 K MILES AND IS LESS THAN 2 YEARS OLD. THE TIRES ARE CONTINENTAL MAKE THAT CAME WITH THE NEW CAR. THE VEHICLE (AND THE TIRES) HAS BEEN MAINTAINED AS REQUIRED BY THE CAR MAKER AND THE LAST TIRE ROTATION AND RE BALANCE WAS PERFORMED APPROXIMATELY 1 MONTH PRIOR TO THE INCIDENT. WE STRONGLY BELIEVE THIS IS A MAJOR MANUFACTURING DEFECT WITH THE TIRE AND THIS WAS A SAFETY RELATED EVENT THAT COULD POTENTIALLY HAVE CAUSED A CRASH. WE HAVE FURTHER DETAILS OF TIRE IF NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617390July 29, 2014
STEERING, SERVICE BRAKES
WHEN DRIVING AT HIGHWAY SPEEDS THE STEERING BEGINS TO SHAKE AS SOON AS BRAKES ARE APPLIED (EVEN LIGHTLY). THIS IS MY SECOND HONDA MINIVAN AND I DID NOT HAVE THIS PROBLEM WITH MY PREVIOUS ONE. I'VE ONLY HAD THE CAR FOR 2 YEARS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610571July 15, 2014
SERVICE BRAKES
WE ARE ON OUR WAY TO FT. JACKSON SOUTH CAROLINA TO ATTEND OUR DAUGHTERS BASIC COMBAT TRAINING GRADUATION, WITH 4 ADULTS AND 2 CHILDREN ON BOARD WITH BAGS AT CARGO REAR. WHEN DRIVING AT THE SPEED OF 70MPH AND EVERY TIME I APPLIED THE BRAKES I FELT A PRONOUNCE SHAKING, VIBRATION AND PULSATION OF THE STEERING WHEEL, AND FRONT PART OF THE VEHICLE, AND ALSO MY SEATING INFRONT NOTICE IT AND SHE WAS TERRIFIED OF WHAT GONNA HAPPENED. THIS IS HAPPENING THE ENTIRE ROUND TRIP FROM CLEVELAND OHIO TO SOUTH CAROLINA. IM RISKING THE LIFE OF MY FAMILY. WHEN I TRIED TO REPLICATE IT BY MYSELF THE CAR WILL NOT SHAKE. THE DEALER EXAMINE AND STATED THAT FRONT BRAKE ROTORS ARE SLIGHTLY OUT OF ROUND. AND TO REPLACE IT WILL CHARGED ME 379.95 AS WHAT THEY SAID ITS PAST BEYOND 12,000 MILES. VERY UNRELIABLE PARTS THEY PUT, VERY POOR METAL QUALITY OF BRAKE ROTORS CANT WITHSTAND NORMAL FRICTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610524July 14, 2014
SEATS
SEAT HEAD RESTRAINT CAUSES NECK STRAIN AND REQUIRES VISITS TO DOCTOR OR CHIROPRACTOR. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10593107May 21, 2014
SERVICE BRAKES
WE PURCHASED A 2012 HONDA ODYSSEY ON FEBRUARY 18, 2012 FROM SPREEN HONDA. WE RECEIVE 3 FREE OIL CHANGES AND TIRE ROTATIONS. THE FIRST OIL CHANGE DID NOT INCLUDE A TIRE ROTATION, BUT THE SERVICE DEPARTMENT STATED THAT THE BRAKES WERE IN GREAT SHAPE. THE 2ND OIL CHANGE INCLUDED A TIRE ROTATION. THIS WAS APPROX. IN JUNE OF 2012. AFTER THE TIRE ROTATION, WE EXPERIENCED SOME SHAKING AT HIGHER SPEEDS WHEN WE APPLIED THE BRAKES. TOOK THE VEHICLE BACK TO SPREEN HONDA AND JIM, THE SERVICE MANAGER STATED THE ROTORS WERE WARPED AND IT WAS FROM 'THE HEAT'. HE RESURFACED THEM FOR FREE UNDER THE WARRANTY. IN JUNE OF 2013, WE HAD BOTH FRONT AND REAR BRAKES REPLACED. THE ROTORS WERE RESURFACED AS PART OF THE BRAKE INSTALLATION. WE REPLACED ALL FOUR TIRES IN MARCH OF 2014. THIS WAS THE 2ND SET OF NEW TIRES FOR THIS VAN. AN OIL CHANGE AND TIRE ROTATION WAS DONE BY FIRESTONE ON 5/3/2014. WE EXPERIENCED SHAKING WHEN APPLYING BRAKES, ESPECIALLY DOWN HILL. RETURNED VEHICLE TO FIRESTONE AND TALKED TO THE MANAGER. HE DID A BRAKE INSPECTION AND STATED THE ROTORS WERE WARPED AND THEY DIDN'T HAVE ENOUGH SURFACE ON THEM TO RESURFACE SO THEY WOULD NEED TO BE REPLACED. LOOKED OVER MY RECORDS FOR THE TOYOTA CAMRY I TRADED IN TO SEE THAT THERE WAS NOT A HISTORY OF MISUSE OF BRAKES AND THE ROTORS WERE REPLACED AFTER FIVE YEARS. CALLED HONDA AND SPOKE TO THEIR RECALL DEPARTMENT WHO TOLD ME THERE WERE NO RECALLS. RECEIVED ANOTHER CALL FROM HONDA WHO TOLD ME THERE WAS NOTHING HE CAN DO AND NOTED THE ACCOUNT. TOLD HIM THAT I AM LOOKING FURTHER INTO THIS MATTER AND WILL TAKE IT FROM THERE. CALLED THE SERVICE MANAGER AT SPREEN HONDA AND HAVE YET TO RECEIVE A CALL BACK REGARDING THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587166May 8, 2014
STEERING, SERVICE BRAKES
STEERING WHEEL VIBRATES SEVERELY WHEN BRAKES ARE APPLIED AT HIGHWAY SPEEDS. THE BRAKES WERE HOT DUE TO STEEP DESCENTS WHILE MOUNTAIN DRIVING. STEERING WAS SERIOUSLY IMPAIRED DUE TO EXTREME SHIMMYING EFFECTING THE ENTIRE FRONT END. BRAKING WAS NEARLY IMPOSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584383April 23, 2014
STEERING
I LEASE A HONDA ODYSSEY YEAR 2012. I LIVE IN SOUTH FLORIDA, AND DURING THE SUMMER IT RAINS DAILY HERE. ALREADY IN TWO DIFFERENT INSTANCES WHEN DRIVING THROUGH A SHALLOW PUDDLE OF WATER THE CAR'S BATTERY INDICATOR LIGHTED ON AND THE STEERING WHEEL LOCKED MAKING IT IMPOSSIBLE TO TURN. I TOOK THE CAR TO THE DEALERSHIP- AUTONATION HONDA HOLLYWOOD, 1450 NORTH STATE RD 7, HOLLYWOOD, FL 33021- SERVICE DEPARTMENT AS SOON AS THIS HAPPENED IN THE SUMMER OF 2013. THEY TOLD ME IT WAS PROBABLY BECAUSE THE BELT WAS GETTING WET, AND TO AVOID GOING THROUGH PUDDLES OF WATER, WHICH IS IMPOSSIBLE IN THIS REGION! I SPOKE TO THE SUPERVISOR AND HE TOLD ME THEY RECEIVED MANY REPORTS ABOUT THE PROBLEM, BUT HEADQUARTERS HAD NOT ISSUED ANY RECALL. SO, HE COULDN'T PROVIDE ANY SOLUTION. THE SECOND TIME THIS HAPPENED, I WAS DRIVING WITH MY 6 AND 4 YEAR OLD IN THE CAR, AND I ALMOST HAD A HEAD ON COLLISION WITH ANOTHER CAR BECAUSE I COULD NOT COMPLETE MY TURN. I WAS YESTERDAY AT THE DEALERSHIP SERVICE DEPARTMENT FOR MY CAR'S SERVICE AGAIN, AND I MENTIONED IT TO THE SUPERVISOR AGAIN. HE SAID HE HEARD THIS SEVERAL TIMES, BUT HE COULD NOT PROVIDE ANY SOLUTION. WITH THE RAIN SEASON APPROACHING, IT IS A MATTER OF TIME FOR ME OR ANOTHER DRIVER TO HAVE AN ACCIDENT. THIS IS A FAMILY CAR, AND MOST OF THE TIMES USED TO TRANSPORT LITTLE CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579619April 14, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT A CHILD SOMEHOW WAS ALE TO WRAP THE MIDDLE REAR SEAT BELT AROUND HER NECK. THE CONTACT HAD TO CUT THE SEAT BELT FROM THE CHILD'S NECK BECAUSE IT DID NOT HAVE A TRADITIONAL RELEASE BUTTON. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE SEAT BELT WAS FUNCTIONING NORMALLY. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579309April 11, 2014
EXTERIOR LIGHTING
HEADLIGHTS ARE AIMED TOO LOW, DEALERSHIP IS CHARGING ME $85 DOLLARS TO HAVE IT ADJUSTED AS THEY SAID IT IS NOT COVERED BY WARRANTY, VEHICLE WAS LEASED AS NEW; ADJUSTED IT MYSELF BUT IT IS AT THE HIGHEST SETTING AND STILL TOO LOW, ADDED FACTORY FOG LAMPS BUT DID NOT REALLY HELP WITH FORWARD ILLUMINATION, LIGHTS ARE OVERRUN BY VEHICLE ON HIGHWAYS GOING 65-70 MPH. VEHICLE IS STILL UNDER WARRANTY , BUT I'M WAITING FOR HONDA TO RECALL AND REPLACE THESE POORLY DESIGNED HEADLAMPS. I DO A LOT OF NIGHT DRIVING AS I WORK NIGHTS, I WAS NOT ABLE TO CATCH THIS ON THE TEST DRIVE, AS TEST DRIVES ARE USUALLY DONE IN BROAD DAYLIGHT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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