Honda HR-V Complaints (2023)

685 consumer complaints on file.

#11609616August 20, 2024
VISIBILITY
The contact owns a 2023 Honda HR-V. The contact stated while the vehicle was parked, the contact became aware that the rear windshield was fractured. The contact was unaware of what caused the rear windshield to become fractured. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,076.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607889August 12, 2024
VISIBILITY/WIPER
Cool morning had my defrosters on and my rear trunk window spontaneously blew up as the car was parked very scary and unfortunate in a new car it just spontaneously happened I have no words what happened why the glass shattered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605402July 30, 2024
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Had just parked my car at work and suddenly the back windshield shatters with a huge bam! Sounded like a gun shot. I called the police and they say it had to of spontaneously shattered with no previous damage. It was terrifying
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603736July 22, 2024
VISIBILITY/WIPER
My car was parked in the Garage. I turned it on to leave and out of sudden before even leaving, the read window was shattered into pieces.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601621July 12, 2024
VISIBILITY/WIPER
I was driving in light rain and had used the rear defroster. As I neared my home I heard a very loud noise that was very startling. Fortunately i was slowing down to make the turn into my cul-de-sac. I looked in my rearview mirror and saw that my rear windshield had shattered. As soon as I closed my car door all of the shattered glass fell into the rear cargo area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601287July 11, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
After a 20 minute drive back to house, a smell of something burning became present inside the car. Rolled windows down to let smoke filled cabin escape. Upon arrival inside the garage and after parking car. As I was exiting car, the rear window exploded with my daughter a few feet from back of car. It was loud and recorded on video. Back of window was hot to touch. Honda dealer was quick to blame an impact from a foreign object, along with outside smell of fire entering the cabin while driving to explain away the damages. Also, the window being hot was blamed on a hot sun. Reached out to Honda, and I put in complaint. 3 days later, Honda dealer has been approved to fix problem. No warning lights. Just a strong smell of an electrical short that needs to be found. Glass was everywhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599810July 7, 2024
VISIBILITY/WIPER
The back windshield glass spontaneously shattered by its own when it was parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599331July 5, 2024
UNKNOWN OR OTHER
In Oct. 13, 2023, I was driving and my back window exploded. The dealership said they could not do anything about it so I had to go to a glass store and have a new one put in when they had availability about 2 weeks later. So I drove with No back window during cold times. I had only had the cat a little over a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598645July 3, 2024
ELECTRICAL SYSTEM
We have since become aware that Honda is aware of the exploding rear window phenomenon caused by the heating coil concentration in one area, creating a hot spot and weakening the glass. My 2023 Honda HR-V is now at the dealership where we purchased it for repair and was told today that Honda will cover the cost. However, the rear window for our vehicle is on back order (I wonder why). There was no warning just a loud instantaneous explosion and glass flying.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596911June 26, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Honda HR-V. The contact stated that the alarm had sounded without incident and the contact disabled the alarm. The contact stated that hours later, the contact attempted to start the vehicle with several messages displayed on the instrument panel. After several failed attempts, the contact attempted to jumpstart the vehicle; however, the failure persisted. Due to the failure, the vehicle was towed to a dealer where the contact was later informed that rodents had chewed on the wiring harnesses due to the wiring harnesses being made with soy-based, eco-friendly materials. The contact was informed that the repair was not covered under warranty and that the repair would be performed out-of-pocket. The manufacturer was also notified of the failure but offered no assistance. The vehicle was repaired. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596304June 24, 2024
STEERING
The steering rack and pinion need to be replaced. It was inspected by a Honda dealership that confirmed this system failed and it is deemed unsafe to drive. The dealership is holding the car and said it cannot be released back to me without signing a release that the car is unsafe to drive. There were no warning lights. The steering wheel progressively began to stick more when I drove, especially at high speeds on the highway. I had to manually turn the wheel back and struggled to hold it in place when driving straight. This started around early- mid May. Car was brought to the dealer on 6/15 and has been held there since then.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596256June 24, 2024
VISIBILITY/WIPER
While driving my vehicle going 55mph with the rear defrost on due to rainstorm, I noticed a strange smell like burning plastic but no warning lights were on. A few seconds later there was a very loud sound and I thought something large had smashed through the rear windshield so I ducked. It was terrifying and I almost drove off the road; luckily it didn't cause an accident but it could have. I pulled over and saw that the rear windshield had shattered; it was held mostly in place by the tempered glass but pieces had come off all around the edges and gone inside the vehicle and onto the road. I drove it home fearful of shards of glass falling behind me and endangering other drivers. The next morning I called my dealership who claimed they didn't know of this issue; when I told them my research found that it's been reported by many 2023 Honda HRV owners and that there's a problem with the rear defrost causing this, they were not helpful. I had the windshield replaced by Safelite the next day but am worried about my safety when I need to use the rear defrost again as this issue could happen again if not fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595056June 18, 2024
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
The contact owns a 2023 Honda HR-V. The contact stated that upon closing the front driver’s side door, the rear windshield shattered into several small pieces. The vehicle was taken to the local dealer, and it was discovered that the failure occurred due to a defective rear defroster system. The vehicle was not repaired and remained in the possession of the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594642June 16, 2024
VISIBILITY/WIPER
My rear windshield randomly shattered while it was parked in the sun in San Diego. It happened on a military base and nothing was stolen so I’m sure it wasn’t crime related.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594268June 13, 2024
STEERING
There are issues with the steering. While driving on highways the steering becomes a little sticky and jerks the vehicle. This also happens on city streets just not as bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593359June 10, 2024
VISIBILITY/WIPER
My Honda HRV 2023 rear window shattered itself without impact while driving on the highway I-94 on Saturday 6/9/2024 evening with heavy rain. Defroster was used and kids are in the rear seat. The spontaneous shattering was so loud that caused a sudden panic but very luckily with my long years of driving experience, I was able to maintain the control of the vehicle. Kids are shocked and were afraid until we got home. Called the dealership and the service department has no knowledge about the rear window defect cases. Waiting for the manager to call back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593222June 8, 2024
UNKNOWN OR OTHER
We bought this 2023 HRV sport on [XXX] 2024, from the dealer St Louis Honda -Dave Mungenast. It has just under 6,000 miles on it. On Monday [XXX] I was driving on a road, non highway. Driving about 20-25 mph and the rear hatch window shattered. We were not rear ended and nothing was thrown at us. We had a baby sitting rear facing in the back seat. That window could have shattered and blown all over the baby and other passenger in the rear seat causing serious injury. I drove the car to the dealer since we had the car less than 48 hours. We were given a loaner car. On Tuesday, [XXX] I received a call from Matt at the shop dealership. We were told that the back window was on back order and they did not know when they would get one. I’m very concerned that this could’ve caused serious injury to the baby that was in the backseat. And in researching this window I’m finding out that this is a common problem with the HRV. When will this problem go on recall? I bought a Honda because of the safety and reliability that comes with it. Less than 48 hours of having this new car, the back window shattered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593215June 8, 2024
UNKNOWN OR OTHER
The rear window shattered while I was in the doctors office. The Honda dealership here replaced the window from a local glass installer because the Honda window is on backorder. They will replace the glass when they receive the Honda window. The rear window defroster has a defect that causes the window to shatter. I'm just glad I wasn't driving when it happened or I could have wrecked. I haven't been charged anything for the window. There wasn't any indication that there was a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593193June 8, 2024
UNKNOWN OR OTHER
Rear wind shield exploded overnight when it was parked. No one touched it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592266June 3, 2024
VISIBILITY/WIPER
My rear window randomly shattered. Car is on in park, pulled over in a parking lot as it was flooding outside. The rain stopped and then boom, the window shattered completely. Nothing hit the car or the window, nothing fell on the car, and the car wasn’t moving when this happened. I’ve seen other reports of this happening and I’m pretty concerned to drive the car around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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