Honda HR-V Complaints (2023)

688 consumer complaints on file.

#11560112December 14, 2023
AIR BAGS
The contact owned a 2023 Honda HR-V. The contact stated that while driving at 35 MPH, a deer abruptly attempted to cross the roadway, causing the contact to veer off the roadway in an attempt to avoid a collision. As a result, the contact collided head-on with a tree. The air bags did deploy but were only partially inflated. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss. A police report was filed, but no injuries were reported. The contact did not receive medical attention on the day of the collision. However, the contact later transported himself to an area hospital and was treated for chest and abdominal pain. The manufacturer was notified of the failure but did not assist. The failure mileage was 7,500.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11560062December 14, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact stated while driving 35 MPH, the rear windshield fractured without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 6,800. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559997December 13, 2023
STEERING
The problem is related to steering. Steering wheel sticks at any speed but gets more hazardous as speed increases. Potential for accidental over steering— causing difficulties staying in lane. Accident did not occur, but steering problem could easily cause one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559954December 13, 2023
VISIBILITY/WIPER
REAR WINDOW - while driving down the highway the rear window just made a loud POP when I looked my rear view mirror the whole window had shattered .... immediately pulled off the highway .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559833December 13, 2023
VISIBILITY/WIPER
Back windshield shattered for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559813December 12, 2023
VISIBILITY/WIPER
I was driving at 30mph and my rear windshield shattered after having the defroster on. I had a passenger in the back seat when this happened and not only did it hurt his ears because how loud the pop noise was; he could have been seriously injured by any glass debris that could of scattered around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559792December 12, 2023
VISIBILITY/WIPER
On September 22,2023 I was entering my vehicle on the drivers side, I got in the seat and shut the door and my rear view window immediately shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559723December 12, 2023
UNKNOWN OR OTHER
Rear glass shattered no reason, no accidents
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559650December 12, 2023
VISIBILITY, ELECTRICAL SYSTEM
The contact owns a 2023 Honda HR-V. The contact stated that after remotely starting the vehicle and activating the rear window defroster, moments later the rear glass hatchback window exploded outward from the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 12,057.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559635December 12, 2023
VISIBILITY/WIPER
My rear window completed shattered without any impact, I contacted the dealership & they stated that glass isn’t covered. This is very disappointing because Honda isn’t fixing the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559627December 11, 2023
VISIBILITY/WIPER
The first of October 2023, I was sitting in my car in a parking lot. I started my engine and I heard a loud boom, I looked up and around my car when I noticed the large hole in my rear window. I did not turn on my rear defroster. I went home and called my insurance company. The next day I went to the dealership where I purchased my HR-V. the service technician said "oh no not another one. I asked her what did she mean by that remark. She said that this particular model 2023 HR-V, their dealership has had a lot of customers come in for the same problem. My dealership scheduled for me to get the rear shatterered window replacement. I immediately called my insurance company to cancel the appointment. Why should I file a claim on my insurance when this incident wasn't my fault. The Honda Motor Corporation need to acknowledge that the rear window is faulty and a danger to all its customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559599December 11, 2023
UNKNOWN OR OTHER
My back glass windshield was shattered and broken and it broke like an explosion, when I opened the trunk. I have seen many 2023 honda hrv owners reporting the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559525December 11, 2023
VISIBILITY/WIPER
Rear window failed/shattered when the driver side door was closed. Sounded like a loud bang, glass fell into rear hatch area and there was a hole in the window. Looking at the window it appears that the plastic seal around the window failed. If this happens at speed the result could be catastrophic. I’ve contacted Honda and am waiting to hear from the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559469December 11, 2023
VISIBILITY/WIPER
Rear window on truck door exploded and shattered in 50 degree weather while parked. There was no collision or impact to the window. There is a softball sized hole and the entire window shattered in driveway. The Car is a year old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559414December 11, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
The back rear windshield glass exploded and shattered into small pieces. Remote started the car before making my way to drive it. As I started to drive, in few minutes I heard a pop sound and when checked rear view mirror; the rear windshield was shattered into pieces. There was no impact, no object hitting. Luckily I was the only occupant in the car and no injury resulted. Car taken to the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559391December 10, 2023
UNKNOWN OR OTHER
The component that failed was the hatchback window. It completely shattered and it is not available for inspection unless you want to look at it before December 13. I am now without a car and this was the first available date to get it fixed. I was not at risk because I was outside of the car and had just closed the door. I could imagine if you were a passenger in the back seat you could have been hit with exploding glass. When I called the dealer they said they could do nothing for me and that I would have to get the glass replaced by a glass dealer. They said this is something that sometimes happens with the cold weather. It was not that cold. It was 25 degrees in upstate NY. I have never heard of this happening with any car and I believe they have been prompted to say this is a normal thing. I have looked online and there have been other complaints about Honda HRV 2023 back windows exploding. There was absolutely no warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559362December 10, 2023
VISIBILITY/WIPER
Car was sitting in a parking lot and back windshield just shattered. Nothing hit it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559316December 9, 2023
STEERING
When i am driving my 2023 Honda HRV my steering wheel becomes sticky and jerky. By being sticky i have to jerk the sterring wheel and that makes the vehilce swerve a bit. I have spoke to the delearship and was advised that they have not gotten any recalls for that issue.There was no messages and this started sometime in september of 2023. I see on the Honda HRV forum, that there are several others that are having this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559306December 9, 2023
VISIBILITY/WIPER
While parked, the rear windshield of the HR-V spontaneously shattered There was no safety risk to my wife, but others have reported the same issue while driving, see [XXX] We have not had the vehicle inspected yet, but will take it to the dealer on Monday (happened last night, and it's Saturday today). There were no issues prior to this happening, no severe weather, no prior impact on the window, etc -- it seems to be a known defect based on the research I have performed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559303December 9, 2023
STEERING
Power steering pressure seems to build up and stick forcing you to break the steering wheel pressure in short, jerky motions. Lane assist is off. Seems unsafe in wet or icy conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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