Honda HR-V Complaints (2023)

688 consumer complaints on file.

#11565095January 12, 2024
VISIBILITY/WIPER
What component or system failed or malfunctioned, and is it available for inspection upon request? The rear window. How was your safety or the safety of others put at risk? The glass exploded after the rear defroster was turned off. This happened while I was on the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership said it was the first they have heard of this. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565052January 12, 2024
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2023 Honda HR-V. The contact stated while driving 30 MPH, the rear defogger was activated and within 3 minutes, the rear windshield exploded. No warning lights were illuminated. The vehicle was taken to Safelite Auto Glass and repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565008January 11, 2024
VISIBILITY/WIPER
Remote started car, parked in the garage, in cold weather which enables defrost on front and rear windshields. After only a few minutes I began driving when my rear windshield exploded/shattered out of the blue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564930January 11, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
I was driving down the [XXX] south bound on [XXX]. Around 5:15pm on a rainy and i must have not been going no faster than 60 miles per hour and it was already dark and then all of a sudden you hear an explosion sound noise from the back of the car. I originally thought it was bullet of a sort. I couldn’t believe the window was broken. How, I asked myself did the window have a hole. How did the glass break. How did this happen. I wanted requested footage from CHP to see if something shot at us. But now I see Honda made a default car. So sad because I love Honda and I feel betrayed by them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564872January 11, 2024
UNKNOWN OR OTHER
My back windshield popped and shattered without anything hitting it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564767January 10, 2024
VISIBILITY/WIPER
I was sitting in traffic today and suddenly heard an explosion sound and when I looked back my rear windshield was all shattered. It spontaneously shattered out of nowhere with no warnings. I was lucky that I was not moving and in traffic when that happened, because that scared me tremendously and if I was driving I could have crashed or something.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564676January 10, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
I got into my HRV And closed my driver side door as normal. The back window shattered I was not parked under a tree or anything that could have fallen on the back windshield. I was sitting in the driver seat when it happened. The glass came into the car. I called my dealer, and they said they had not heard of a problem. However, after investigating myself, I found this to be happening to several people owning Honda Anda HRV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564540January 10, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
Rear window shattered, while defrosting was on 5:20am
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564436January 9, 2024
VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact stated that after using the defroster, the vehicle was parked, and the rear window shattered while the hatch was closed. There was no impact to the windshield to cause it to shatter. The contact called the local dealer and scheduled an appointment. The vehicle was not yet diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 12,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564433January 9, 2024
VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked in a parking lot, the contact started the vehicle, and the rear windshield exploded. There was no impact on the rear windshield that could have caused the rear windshield to explode. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564386January 9, 2024
VISIBILITY/WIPER
I arrived home and had just turned off my vehicle. I was sitting in the car talking on the phone when I heard a loud noise, like a bomb explosion. When I got out the car to inspect my vehicle and the area around, I saw that my rear windshield had exploded & was shattered. Even the area around the window frame was broken was shattered. My car was in park, there were no objects around or above my car as I was in the parking lot & there were no other cars parked there at the time. I went to the dealership who stated they spoke with Honda and apparently there are other people who have experienced the same thing & that it may be a defroster issue. I was instructed to contact my insurance at this time since no active recalls have been issued. I was able to schedule an appointment for 1/10/24 through my insurance to have it repaired. Before this incident, I have had no issues with my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564337January 9, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, UNKNOWN OR OTHER
Purchased HRV new and at approximately 3900 miles all warning system lights starting flashing while I was driving. Took car home and checked oil and there was NONE at all. Put oil in and took to dealership who found the Honda manufacturer had not installed the oil filter properly and the car had sprayed oil across the undercarriage of the car while I was on the interstate. If the car had locked up while driving 70 mph due to no oil, my father, brother, and I would have been killed and may have injured/killed someone else. Since getting oil filter installed correctly and oil in the car, the Collision and lane departure warnings continue to display periodically at the initial starting of the car saying the those systems have issues and to see the dealership. I have taken car to the dealership 3 times and once they connected it to a diagnostic machine which said "I had a code" and those codes were supposedly corrected, but the same warnings remain. It is not reproduceable and I have not been able to capture a pic of the occurrance. I believe running out of oil has damaged the warning systems and needs to be replaced or Honda should provide me a new car for my current car (10,700 miles).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564280January 8, 2024
UNKNOWN OR OTHER
I drove approximately three miles with my rear window defogger on. I parked in the garage (always parked in garage). The next morning I came out to a shattered rear window! Not using the defogger is not an option in Western New York. I am concerned of the safety aspect, if this happens while driving. Rear window seems very thin. I have pictures of the window. I had no warning or sounds previously. Vehicle only has 6800 miles on it. I'm currently waiting for a replacement window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564255January 8, 2024
STEERING
We purchased this HR-V last year for my son. He has been driving it back and forth to school at a max of 35mph most of the time. We had to drive to Birmingham and probably the first time actually at speeds of 55mph or more. The steering didn't feel right. it seemed as if it was sticking in it's current position and took more effort to turn it, When it would finally turn it felt like it would ratchet over. I watched it carefully throughout the drive. When we got home, I took the vehicle in to the dealer for its first service, to accomplish a safety recall on the seat belts and asked them to look at the steering as well. It appears that this vehicle was having the same failure of the steering gearbox that has affected Civic, CR-V and Acura Integra models prompting a recall. And in fact, as we are waiting for the dealer to repair this vehicle with less than 4000 miles, they confirmed this gearbox is not available because it is the same gearbox as those models use. My concern is that this problem is affecting this model of vehicle as well, and probably any vehicle that has this same part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564097January 8, 2024
VISIBILITY/WIPER
I was on the road for about 5 minutes when there was a load bang I was not sure what happened then a I drove crack crack so I pulled over to look at and saw a big hole in my back window. No body was around when it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564083January 8, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
Closed my front passenger side door and the rear hatchback glass completely shattered. Hundreds of pieces of shattered glass were now inside the rear lift gate section of my vehicle. The glass shattered around the edges and in the center. Some remained around the edges but continued to fall out at the slightest movement, such as when I got in the vehicle and closed my door to call the dealership. Contacted my dealership who said there were no recalls on my vehicle and they stated they had not heard of this, though I've seen many similar complaints here. Dealership suggested I place a claim through my insurance company. It hardly seems fair to me that my insurance should foot the bill for an obvious manufacturing defect on Honda's part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564047January 7, 2024
VISIBILITY/WIPER
Rear windshield was exploded while the vehicle is not in motion
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11564025January 7, 2024
UNKNOWN OR OTHER
Side window shattered on its own. Luckily it was parked and no one was inside the vehicle. This will be the second time, same story, just a different window with this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564015January 7, 2024
STEERING
Sticky Steering. Steering wheel provides resistance when turned and causes sudden jerky changes in direction of travel. Even though direction change is minimal it causes constant steering wheel adjustment. The symptom occurs at all speeds from a slow roll to highway speeds. Vehicle has 10,890 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564010January 7, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
Rear windshield suddenly cracked and completely shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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