Honda CR-V Complaints (2021)

444 consumer complaints on file.

#11679427August 8, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While traveling northwest at 37 mph, the automatic brake system engaged jolting the driver. The camera shows no objects in front of but there were two vehicles traveling southeast in the opposite lane prior to the brakes applying. There were shadows from trees. If there was a vehicle behind, and the driver did not react fast enough, this would have been a rearend collision. This is the third time that the automatic brake system engaged for no reason since we have owned this vehicle (Dec 2021) and each time it has been reported to the NTSB. In the past two cases, there were no vehicles or shadows from trees, since we were in the desert. The previous two times, the vehicle was inspected by the dealership with no defect noted (under warranty). There were no dashboard warning notices indicating an issue. The vehicle will be resubmitted to a dealership for inspection for this third incident (not under warranty).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679040August 7, 2025
ENGINE
Traveling on 4 lane highway at 65 mph on slight upgrade-check engine light started flashing and vehicle started to shudder slightly and went into "limp" mode I think. Started to slow down with NO power. Turned on emergency flashers and was able to pull over without incident, although it was close to causing an accident with a tractor trailer. I shut the vehicle down and after 10 minutes, started it again> I was able to drive home another 45 miles without incident. This happened a week ago and so far it hasn't happened again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678707August 6, 2025
STEERING
Sticky steering, clicking on turning and needed to hold on tight while driving. Changing lanes on highway felt unsafe like the car would lose control. Car was recently at Honda for a recall on passenger seat sensor for the airbags. During the repair, a tire bulge was noticed and Honda dealer recommended we get that tire replaced ASAP. (Manager at LEA HONDA said not necessary to replace all 4 on AWD. ?.? ) Shortly after, the steering problem began whether or not related. We had our reliable private mechanic replace the other 3 tires and found the steering gear box defective and had to replace it and quite an expense. We kept the old one. There have been recalls on the steering gear box and this should be added. 2021 SHOULD be on the recall with the others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678558August 5, 2025
AIR BAGS
The contact owns a 2021 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678339August 4, 2025
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
The issue occurs seemingly randomly about once a month when driving on the highway. All of the sudden the car starts de-accelerating. Even if you push the gas pedal all the way down it doesn’t go. It just goes slower and slower and thank goodness I’ve been able to pull over every time. Once I shutdown the car completely and turn back on then I have power again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678168August 4, 2025
STEERING
The power steering rack failed making it difficult to steer the vehicle. The problem steadily grew worse over several months and was verified by a dealer service center. Clearly, faulty steering is a safety risk and one that Honda is aware of, having previously recalled 1.7 million vehicles similar to mine. The dealer merely changed out the power steering rack rather than actually investigating to determine the specific problem (i.e. opening the power steering gear box). The following is a synopsis of my complaint: 1) Honda produced a defective part which clearly impacted the safety and performance of my vehicle after only 53,000 miles. 2) Honda refused to acknowledge the defect in this particular vehicle despite recalling 1.7 million others. 3) Honda advised that if the defect is acknowledged in the future, only vehicles repaired by a Honda dealership may be eligible for compensation. 4) Honda technicians, upon performing the necessary repair did NOT investigate whether the problem was caused specifically by the same gearbox issue that warranted recalling the other vehicles. The faulty power steering rack was not inspected by anyone. It is currently in my possession. There were no warning lamps or messages. There was difficulty steering the vehicle. There was a "sticking" sensation in the steering wheel which grew worse and eventually kept the vehicle from being able to be steered smoothly at speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676780July 28, 2025
STEERING, WHEELS, SUSPENSION
Dear National Recall Team, I am writing to report a recurring and potentially hazardous issue with my vehicle that has not yet been addressed through a recall. Since July 2024, I have experienced a problem with the steering wheel intermittently getting stuck, accompanied by a rattling noise from the left side of the vehicle. During a routine oil change, I asked the service technician to inspect the issue, but I was told everything appeared normal. Despite this, the problem has continued. I followed up with several phone calls but was consistently told that no issues could be found. I brought the vehicle back in again on Friday, where they replaced the brake fluid, yet once again reported no findings. Unfortunately, the steering issue and rattling noise persist, and I am increasingly concerned for my safety while operating the vehicle. When I contacted customer service, I was informed that only vehicles from model years 2022–2024 are currently covered under a recall for steering-related problems. As my vehicle does not fall within that range, I was told I do not qualify for assistance — despite experiencing similar symptoms. I respectfully request that this issue be investigated further, as it appears to pose a serious safety risk. I am happy to provide additional documentation or bring the vehicle in for inspection if needed. Thank you for your time and attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676565July 28, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Honda CR-V. The contact stated that while driving approximately 30 MPH, the brakes activated independently. The contact immediately depressed the accelerator pedal and continued driving and the brakes released independently. There were no warning lights illuminated. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 26,323.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676288July 25, 2025
STRUCTURE:BODY
Tailgate latch stopped working and would no longer stay shut. This caused safety risk by allowing contents of the trunk to become unsecured and potentially exit the vehicle while driving. The car was taken to a shop where the malfunction was confirmed and the part replaced. There were no indications of the malfunction other than a warning that the tailgate was open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675685July 23, 2025
ENGINE
The contact owns a 2021 Honda CR-V. The contact stated that upon starting the vehicle, the check engine warning light remained illuminated. The vehicle was taken to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the fuel injector was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675307July 22, 2025
STEERING
The contact owns a 2021 Honda CR-V. The contact stated that while driving at various speeds and turning the steering wheel to the right, there was an abnormal popping sound, with an abnormal tug of the steering wheel in the same direction. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the electric power steering rack assembly was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 32,753.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675264July 22, 2025
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
On 7/21/2025, the car smelled of rotten eggs. When I got home I checked the Honda website for recalls. There is a recall on the fuel pump for my type of car, but not with my vin number. I researched that if the fuel pump goes without repair it can lead to the catalytic converter needing replaced. So, I went outside to go get some dinner and the car wouldn't start. Everything inside flashed a few times and then went dead. This car is only 4 years old. I believe they've missed my car on their recall list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673867July 16, 2025
ELECTRICAL SYSTEM
Alternator failed suddenly at 24000 miles causing power steering to fail and vehicle yo just shut down in roadway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673100July 12, 2025
ENGINE
When I accelerate up a hill at speed I lose power of the car. Once I pull over and turn the car off and wait a few minutes, the car starts up and drives fine. I have taken it in to be fixed and one time they changed spark plugs and a head gasket and then about 8 months later it did the same thing. I took it in to be checked out and they cannot find anything wrong with it. I have searched online and have found out there are other people having the same issue with this model (2021 CRV hybrid). I've only owned the car for 4 years and love Honda's and have owned one most of my life so this is disappointing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672256July 9, 2025
STEERING
The contact owns a 2021 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. No warning light was illuminated. Additionally, the contact stated that the failure had occurred several times. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 57,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670462July 1, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am reporting a serious safety issue with my 2021 Honda CR-V involving the Collision Mitigation Braking System (CMBS). On multiple occasions, the vehicle has applied the brakes suddenly and forcefully without any obstacle or vehicle in front of me. THIS HAD HAPPENED OVER 20 times since i bought the CAR on March 10 2024. The most recent incident occurred while I was driving at highway speed on a clear, dry day. The CMBS system engaged abruptly, causing the car to decelerate rapidly and SLAMED BREAKS automatically. There were no vehicles, pedestrians, or obstructions ahead. This unexpected braking could have easily resulted in a rear-end collision, endangering me and other drivers. I have kids in the back sit and the car behind us almost hit my car. I am afraid the result might have been much worse if there was TRUCK behind my car. I took the vehicle to the Honda dealership, but they were unable to replicate the issue and did not offer a fix. They also mentioned that unless the problem could be duplicated, any diagnostic or repair fees would not be covered, despite this being a known issue under investigation by the NHTSA. I am aware that the NHTSA has an open Engineering Analysis (EA24-002) into this very issue affecting millions of Honda vehicles. I’m deeply concerned that this problem continues to put drivers and passengers at risk and believe a formal recall is necessary. I request that this issue be escalated and that Honda be held accountable for a fix before someone gets seriously injured or killed. Please contact me if additional details or documentation are needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670281June 30, 2025
STEERING
The Power Steering Rack/Gearbox has been determined to be faulty and needs to be replaced. It will keep getting harder to steer. The dealership said that another had recently been replaced. There has not been any inspection by Honda, only the dealership who diagnosed the issue. There has been a recall of later models by Honda. October 9, 2024 — TORRANCE, Calif. Approximately 1.7 million Honda and Acura vehicles in the U.S. affected by a defective part in steering gearbox Issue can cause increased steering effort and difficulty that can increase risk of a crash or injury Free repair of steering gearboxes will be completed at authorized Honda and Acura dealerships American Honda will voluntarily recall approximately 1.7 million 2022-2025 Acura and Honda vehicles in the U.S. for a free repair of a defective part in the steering gearbox that could result in an increased risk of a crash or injury. 2023-2025 Honda CR-V. It seems unreasonable that a model 4 years old and less than 63,000 miles will need $3,450 repair for a safety issue related to steering the vehicle. It occurs at all speeds. The steering problem appears to be very similar to the issue related to the 2023 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670266June 30, 2025
STEERING
The contact owns a 2021 Honda CR-V. The contact stated while driving at an undisclosed speed, the vehicle became difficult to maneuver. The failure had occurred on several occasions. No warning lights were illuminated. The vehicle was taken to an independent mechanic to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The vehicle was taken to a different dealer where it was diagnosed and determined that the steering rack needed to be replaced. The dealer made the contact aware of an unknown recall; however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669431June 26, 2025
STEERING
During wet conditions or after a car wash, the steering get stuck and requires force to free it up. Usually resulting in overcorrecting and erratic steering. I believe there is a recall for the same issue on CRV models but not in my year range.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669374June 26, 2025
STEERING, LANE DEPARTURE: ASSIST
Steering sticks and will not return to center without correction. I am told there is a recall for 2022 models for this same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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