Honda CR-V Complaints (2019)

1,107 consumer complaints on file.

#11234198July 23, 2019
ELECTRICAL SYSTEM
INFOTAINMENT SCREEN WILL SOMETIMES JUST START MAKING BEEPING NOISES AS IF YOU ARE PUSHING BUTTONS, WHILE AT THE SAME TIME THE SCREEN GOES DARK, AND OR THE SCREEN BRIGHTNESS OPTION COMES ON TO THE SCREEN. DEALER SAYS ITS A KNOWN PROBLEM BUT I DON'T SEE IT LISTED ANYWHERE. UNSAFE AND VERY DISTRACTING. NOT SURE IF THE BACK-UP CAMERA WILL STILL WORK BECAUSE THE SYSTEM STARTED UP AGAIN AND IS NOW WORKING. VEHICLE WAS IN MOTION AND DIDN'T RESET UNTIL I TURNED THE CAR OFF AND BACK ON AGAIN .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233087July 18, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V383000 (ELECTRICAL SYSTEM) AND STATED THAT THE MANUFACTURER DID NOT KNOW WHEN PARTS WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. HONDA OF FT. MYERS (14020 S TAMIAMI TRAIL, FT. MYERS, FL 33912) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233150July 18, 2019
COMMUNICATION, AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT CALLED SIX DIFFERENT DEALERS, INCLUDING DEAN HONDA AT 844-299-2733 (LOCATED AT 911 CLAIRTON BLVD ROUTE 51, PITTSBURGH, PA 15236) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232670July 17, 2019
SERVICE BRAKES
THE COLLISION WARNING SYSTEM HAS ACTIVATED THE 'BRAKE' LIGHT SEVERAL TIMES IN ABOUT THE FIRST 2,800 MILES. IT HAS NOT APPLIED THE BRAKES BUT THE LIGHT HAS COME ON EVEN THOUGH THERE WERE NO VEHICLES CLOSE TO MINE. CLOSEST IN FRONT OF THE VEHICLE WAS SEVERAL HUNDRED YARDS AND NOTHING TO THE LEFT, RIGHT OR BACK. THE BRAKES WERE NOT APPLIED LIKE SOME OTHER ONLINE COMPLAINTS FOR 2017 AND 2018 MODELS BUT I AM WORRIED THAT COULD HAPPEN. EACH TIME I NOTICED THE LIGHT I WAS TRAVELING ABOUT 55 MPH ON ROUTE 28 IN VIRGINIA IN DULLES AIRPORT AREA. I DID NOT SEE ANY PLANES IN THE AREA AT THE TIME. THE MOST RECENT INCIDENT WAS AT ABOUT 5:45 AM ON JULY 17, 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232779July 17, 2019
AIR BAGS, ELECTRICAL SYSTEM, STEERING
RECALL 19V-383 AFTER MANY MONTHS OF RESEARCH, DECIDED TO PURCHASE 2019 HONDA CRV FOR OUR 16 YEAR OLD SON IN APRIL. RECEIVED NOTIFICATION ON JULY 11, 2019 THAT THERE IS A RECALL THAT COULD CAUSE 'UNCOMMAND DEPLOYMENT OF DRIVER'S AIRBAG.' THIS RECALL WAS FIRST ISSUED IN MAY 2019, HOWEVER HONDA DID NOT NOTIFY OWNERS UNTIL MID JULY. SINCE THIS IS A SERIOUS RECALL, I CALLED SEVERAL HONDA DEALERS IN CHARLOTTE RIGHT AWAY TO SCHEDULE THE REPAIR. I WAS TOLD BY EVERY SINGLE ONE THAT THEY DO NOT HAVE THE PARTS IN STOCK FOR CURRENT CUSTOMER REPAIRS AND WILL NOT RECEIVE THEM UNTIL AUG/SEPT. I WAS THEN TOLD THAT THE PARTS THAT THEY ARE RECEIVING WEEKLY ARE ONLY FOR CURRENT INVENTORY ON THE LOT THAT THEY ARE TRYING TO SELL. WHAT?! THIS DOES NOT MAKE ANY SENSE! I WAS THEN TOLD THAT THE SERVICE DEPARTMENT DID NOT HAVE A LOT OF INFO ABOUT THIS RECALL, I WOULD HAVE TO CALL CORPORATE. CALLED HONDA CORPORATE AND WAS ASSIGNED A CLAIM NUMBER AND WAS TOLD I WOULD BE RECEIVING A CALL IN 24 HOURS.... 4 DAYS LATER AND STILL NO CALL. THIS NEEDS TO BE ADDRESSED NOW, I DO NOT WANT TO PUT MY 16 YEAR OLD SON (OR ANYONE FOR THAT MATTER) BEHIND THE WHEEL OF A CAR WHERE THE DRIVER AIRBAG COULD RANDOMLY DEPLOY AT ANY MOMENT. PRETTY DISAPPOINTED IN THE LACK OF CONCERN HONDA IS SHOWING FOR THEIR CURRENT CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232313July 16, 2019
STEERING, AIR BAGS, COMMUNICATION
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT VICTORY HONDA OF PLYMOUTH (LOCATED AT 315 ANN ARBOR RD W, PLYMOUTH, MI 48170, (734) 244-8177) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232414July 16, 2019
COMMUNICATION, AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER DID NOT HAVE THE REMEDY OR AN IDEA WHEN THE REMEDY WOULD BE AVAILABLE TO REPAIR THE VEHICLE. KEYES HONDA (5905 SEPULVEDA BLVD, VAN NUYS, CA 91411) CONFIRMED THAT THE PART AVAILABILITY WAS UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231889July 15, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS). AFTER CONTACTING MOREHEAD HONDA (1000 AUTO PARK PL, NEWBURGH, NY) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231316July 15, 2019
SERVICE BRAKES
2019 HONDA CR-V. CONSUMER WRITES IN REGARDS TO UNINTENDED BRAKING. *LD THE CONSUMER STATED THE VEHICLE ABRUPTLY BRAKED DUE TO A SHADOW FROM A TREE. THE CONSUMER TURNED THE SYSTEM OFF.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232142July 15, 2019
ENGINE, UNKNOWN OR OTHER
WE LEASED THIS 2019 HONDA CR-V 6/17/2019. HAD MADE A TRIP BACK TO ARIZONA PARKED CAR 15 MINUTES LATER CAME OUT TO GO HOME TO SON IN LAWS CAR WOULDN'T TURN OVER. SEEM LIKE IT WAS FLOODED AND COULDN'T START CAR. TOWED CAR TO DEALER IN THE MORNING WENT TO FIND OUT THE PROBLEMS. THEY COULDN'T DETERMINE ANY DIAGNOSTIC PROBLEMS. SO WE DROVE BACK TO CALIFORNIA. WE BOTH LOST DAY WORK AND PAY. THAT MORNING I WENT TO THE STORE TO GET SOME THINGS AND HAD ENCOUNTERED THE SAME PROBLEMS CAR WOULDN'T START AND SMELL OF GAS.AS LIKE CAR WAS VAPOR-LOCKING. HAD TO HAVE AAA COME AND TOW SUV TO DEALER WHERE WE GOT IT. THEY HAD IT A WEEK AND COULDN'T FIND ANY PROBLEMS. AL THESE TIMES VEHICLE WAS STATIONARY IN PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231731July 14, 2019
AIR BAGS, ELECTRICAL SYSTEM, STEERING
2019 HONDA CRV EXL. RECEIVED RECALL NOTIFICATION FOR POSSIBLE AIRBAG FAILURE DUE TO METAL BURRS IN STEERING COLUMN. CONTACTED HONDA MALL OF GEORGIA. THEY WERE AWARE AND REFERRED ME TO HONDA CORPORATE. FILED A CASE AND WAS TOLD THEY WOULD CONTACT ME WITHIN 2 DAYS. CASE # 09698729. HONDA REP ASKED ME TO CONTACT OTHER DEALERSHIPS IN AREA FOR WARRANTY REPAIR. PARTS NOT AVAILABLE. CONTACTED HONDA MALL OF GEORGIA AGAIN. WAITING FOR SERVICE MANAGER TO CONTACT US. HONDA SHOULD COVER A RENTAL BECAUSE OF THE AIRBAG SAFETY AND LACK OF PARTS. WE NEED THE VEHICLE TO BE SAFE OR AN ALTERNATE PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231760July 14, 2019
ELECTRICAL SYSTEM
BATTERY DIES OVERNIGHT. CAR HAS ONLY 1000 MILES AND I'VE HAD TO JUMP IT 3 TIMES PLAN TO CALL DEALER FOR WARRANTY WORK, BUT I SEE FROM OTHER POSTINGS THAT THIS IS AN UNRESOLVED ISSUE FOR HONDA. CALLING THEM ANYWAY. A NEW CAR SHOULD NOT BEHAVE THIS WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231573July 13, 2019
ENGINE
STRONG GAS SMELL COMING FROM THE ENGINE OIL. CAR HAS ONLY LESS THAN 220 MILES ON THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231226July 12, 2019
ELECTRICAL SYSTEM, STEERING
AMERICAN HONDA MOTOR CO., INC. (HONDA) IS RECALLING CERTAIN 2019 MODEL YEAR CR-V VEHICLES. THE METAL CORE OF THE STEERING WHEEL MAY CONTAIN BURRS, WHICH CAN DAMAGE THE CABLE REEL SUB-HARNESS AND CAUSE A SHORT-CIRCUIT. THIS CAN RESULT IN INOPERATIVE STEERING WHEEL-MOUNTED CONTROL BUTTONS (INCLUDING THE HORN), ILLUMINATION OF THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) WARNING INDICATOR, AND/OR AN UNCOMMANDED DEPLOYMENT OF THE DRIVERS AIRBAG. HONDA WAS UNWILLING TO TELL ME ABOUT THE SAFETY CONCERNS RELATED TO THIS RECALL OR PROVIDE A LOANER VEHICLE. THEY ARE NOT ABLE TO FIX THIS ISSUE UNTIL THE END OF AUGUST/EARLY SEPTEMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231254July 12, 2019
COMMUNICATION, STRUCTURE:BODY:DOOR, AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT A METAL PIECE STUCK OUT FROM THE FRONT DRIVER'S SIDE DOOR. THE CONTACT CALLED GWINNETT PLACE HONDA AT 678-274-6206 (LOCATED AT 3325 SATELLITE BLVD, DULUTH, GA 30096) AND WAS INFORMED TO BRING THE VEHICLE TO THEIR FACILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATION). THE SAME DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231274July 12, 2019
AIR BAGS
TL* THE CONTACTS DAUGHTER OWNED A 2019 HONDA CR-V. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 60 MPH, SHE CRASHED INTO THE REAR OF A COMMERCIAL TRUCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE STERNUM AND ELBOWS, A BROKEN BACK, A CAROTID ARTERY, AND A RIGHT KNEE LACERATION. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT STATED THAT THERE WAS SMOKE COMING FROM THE DASHBOARD VICINITY AND THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS TOWED TO AN UNKNOWN LOT. A POLICE REPORT WAS FILED. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 100.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11231280July 12, 2019
COMMUNICATION, AIR BAGS, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOTOR WERKS HONDA IN BARRINGTON (LOCATED AT 1475 BARRINGTON RD, BARRINGTON, IL 60010, (847) 447-0170) WAS CONTACTED VIA PHONE AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231428July 12, 2019
STEERING
I HAVE BEEN TOLD THAT RECALL HAS BEEN ISSUED FOR MY CR V INVOLVING THE METAL CORE OF THE STEERING WHEEL. WHEN I TRIED TO GET IT REPLACED I WAS TOLD HONDA DOES NOT HAVE ENOUGH SPARE PARTS. I WOULD HAVE TO WAIT FOR AT LEAST ONE WEEK AND A HALF BUT THAT REALLY THEY DON'T KNOW WHEN THEY WILL COME IN. NOT ONLY CAN I CAUSE A CRASH WHICH WOULD KILL ME ME BUT WOULD ALSO KILL WHOEVER I CRASH INTO. THIS IS NOT ACCEPTABLE SO I WOULD LIKE TO GO ON RECORD AS HAVING WARNED THAT THESE CRASHES WILL BEGIN TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231468July 12, 2019
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A NOTICE FOR AN UNKNOWN RECALL REGARDING THE STEERING AND AIR BAGS. THE CONTACT CALLED BOYD HONDA OXFORD (1025 M.L.K. JR AVE, OXFORD, NC 27565, (877) 489-1688) AND WAS INFORMED THAT THE PARTS TO REPAIR THE RECALL WERE NOT AVAILABLE. THE CONTACT CALLED HONDA CUSTOMER CARE WHERE A REPRESENTATIVE INFORMED HIM THAT HE WOULD RECEIVE A CALL BACK. THE CONTACT HAD NOT YET HEARD BACK FROM THE REPRESENTATIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231475July 12, 2019
AIR BAGS, STEERING, COMMUNICATION
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DICK HANA HONDA (3321 NE AUTO MALL DR, VANCOUVER, WA 98662, (360) 342-9660) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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