Honda CR-V Complaints (2019)

1,107 consumer complaints on file.

#11256871September 20, 2019
AIR BAGS, STEERING, COMMUNICATION
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT VATLAND HONDA (LOCATED AT 700 US-1, VERO BEACH, FL 32962, (772) 299-9797) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256855September 20, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2019 HONDA CR-V. WHILE THE CONTACT'S HUSBAND WAS DRIVING APPROXIMATELY 30 MPH, THE DRIVER'S SIDE AIR BAG DEPLOYED SPONTANEOUSLY AND WITHOUT AN IMPACT OCCURRING. AS A RESULT, THE DRIVER CRASHED INTO A CONSTRUCTION BARRIER AND LOST CONSCIOUSNESS. WHEN HE WOKE UP, HE DROVE HOME FOLLOWED BY THREE POLICE OFFICERS. A POLICE REPORT WAS FILED. THE DRIVER WAS TRANSPORTED VIA AMBULANCE TO THE HOSPITAL WHERE HE REMAINED FOR TWO DAYS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DEEMED DESTROYED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT WANT TO EVALUATE THE VEHICLE. THE MANUFACTURER REQUESTED THAT THE CONTACT CALL HER INSURANCE COMPANY. THE CONTACT ALSO MENTIONED RECEIVING A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING) AFTER THE CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 2,800. *BF *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11256338September 18, 2019
AIR BAGS, STEERING, COMMUNICATION
TL* THE CONTACT OWNS A 2019 HONDA CR-V. AFTER REVIEWING THE CARFAX INFORMATION FROM THE MANUFACTURER, THE CONTACT STATED THAT THE STEEL ROD IN THE STEERING COLUMN COULD CUT THROUGH THE CABLES AND CAUSE THE AIR BAGS TO DEPLOY. THE MANUFACTURER INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STOKES HONDA NORTH (8650 RIVERS AVE, NORTH CHARLESTON, SC 29406, (843) 572-4700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256359September 18, 2019
AIR BAGS, STEERING, COMMUNICATION
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUNNYSIDE HONDA (7700 PEARL RD, MIDDLEBURG HEIGHTS, OH 44130, (440) 243-5577) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AND DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256457September 18, 2019
COMMUNICATION, AIR BAGS, STEERING
TL* THE CONTACT LEASES A 2019 HONDA CR-V. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2019. THE CONTACT SPOKE WITH HAMILTON HONDA (655 US HIGHWAY 130, HAMILTON TOWNSHIP, NJ 08691, (609)-528-2600) AND WAS INFORMED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT SOME DEALERS HAD PARTS AND OTHERS DO NOT. THE MANUFACTURER PROVIDED CASE NUMBER: 09899115. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255909September 16, 2019
COMMUNICATION, AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TONKIN GRESHAM HONDA (LOCATED AT 24999 SE STARK STREET, GRESHAM, OR, 97060, 855-385-9086) AND WAS PLACED ON A WAITING LIST FOR THE RECALL REPAIR. THE MANUFACTURER WAS INFORMED OF THE ISSUE AND STATED THAT THE SAME DEALER WAS CONTACTED AND THE PARTS WOULD BE PROVIDED TO THEM FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255817September 16, 2019
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2019. THE CONTACT SPOKE WITH HONDA OF FORT MYERS (14020 SOUTH TAMIAMI TRAIL, FORT MYERS, FL, 239-288-3297) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *PM CONSUMER STATES THAT AFTER CONTACTING DEALER ON NUMEROUS OCCASIONS HE FILED A COMPLAINT. THE NEXT DAY THE DEALER CALLED AND TOLD HIM THAT PARTS WERE AVAILABLE. VEHICLE WAS REPAIRED. *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255249September 13, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
THE AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGED ON A CLEAR ROAD. IT OCCURRED TWICE SINCE I'VE OWNED THE CAR. BOTH TIMES OCCURRED ON A WET ROADWAY. I DEDUCE THAT IT DETECTED CHANGED IN ROAD SURFACE COLOR ON AREAS THAT HAD ASPHALT PATCHES. NO INJURIES OR DAMAGE OCCURRED. I SUBMIT THIS AFTER READING ABOUT AN INVESTIGATION INTO TOYOTA'S AEB SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255324September 13, 2019
AIR BAGS, STEERING, COMMUNICATION
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GARCIA HONDA (LOCATED AT 8301 LOMAS BLVD NE, ALBUQUERQUE, NEW MEXICO 8710, 505-260-5000) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE WORKING TO PROVIDE THE RECALL PARTS TO THE DEALERS. THE MANUFACTURER OPENED A CASE NUMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *PM VEHICLE WAS TAKEN TO GARCIA FORD AND REPAIRED ON 10/14/2019. *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255014September 12, 2019
COMMUNICATION, AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2019 HONDA CR-V TOURING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT CALLED SPACE COAST HONDA AT 321-320-6109 (LOCATED AT 1885 W KING ST, COCOA, FL 32926) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255038September 12, 2019
AIR BAGS, STEERING
RECEIVED RECALL LETTER STATING PARTS WOULD BE AVAILABLE FOR FIX BY END OF MAY. NOW IT IS MID-SEPTEMBER AND WHEN MY HUSBAND CONTACTED THE LOCAL DEALER HE WAS TOLD "THERE IS NO FIX FOR THIS PROBLEM, AND NO PARTS TO FIX IT." THIS IS AN UNACCEPTABLE AMOUNT OF TIME TO WAIT FOR A REPAIR TO A POTENTIALLY HORRIBLE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255192September 12, 2019
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, SERVICE BRAKES
UNDER CERTAIN LIGHTNING OR GLARE CONDITIONS, THE CR-V'S AUTOMATIC BRAKING COMES ON. IT RECENTLY HAPPENED TO ME ON THREE OCCASIONS. IN THE FIRST IT WAS ON THE T. R. BRIDGE, LEADING INTO DC, AT 7 AM, WHEN THE SUNLIGHT FROM THE EAST WAS CAUSING GLARE. THE CR-V BRAKED AUTOMATICALLY WHILE GOING AT ABOUT 45 MPH WHEN THERE WAS NO VEHICLE IN FRONT OF MINE. IN THE SECOND AND THIRD INSTANCES, IT WAS WHEN I WAS ON I-66 EAST ON THE OVERPASS OVER THE CAPITAL BELTWAY AT 8:30 PM TRAVELING AT ABOUT 55 MPH. THE CR-V'S "BRAKE" WARNING CAME ON WHEN THERE WAS NO VEHICLE IN FRONT OR NEXT TO THE VEHICLE. THE GLARE FROM THE OVERHEAD LIGHTING FOR THE HIGHWAY SIGNS IS QUITE STRONG IN THAT LOCATION. THIS IS A SERIOUS SAFETY ISSUE, SINCE THE VEHICLE CAN BRAKE WITHOUT WARNING IN THE MIDDLE OF A HIGHWAY AT HIGHWAYS SPEEDS, POTENTIALLY CAUSING THE DRIVER TO LOSE CONTROL OR TO BE REAR ENDED AT HIGH SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254718September 11, 2019
AIR BAGS, STEERING
I RECEIVED A RECALL NOTICE JULY 2019 FOR A DAMAGED CABLE REEL-SUB-HARNESS/SHORT CIRCUIT AND EVERY DEALERSHIP WITHIN 40 MINUTES OF WHERE I LIVE DOES NOT HAVE THE PARTS TO FIX HIS DEFECT EVEN 60 DAYS AFTER I RECEIVED THIS LETTER. I DRIVE OFTEN FOR WORK AND WANT TO MAKE SURE HONDA IS TAKING CARE OF THIS ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254416September 10, 2019
COMMUNICATION, AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FLOW HONDA OF BURLINGTON (2920 S CHURCH ST, BURLINGTON, NC 27215, (336) 584-4870) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254069September 9, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE THE VEHICLE WAS ENGAGED IN PARK, WITH THE ENGINE TURNED OFF, IT ROLLED BACKWARDS AND WENT PART WAY OVER A WALL. IT STOPPED SUSPENDED ON THE WALL. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO BILLY CRAFT HONDA (2634 LAKESIDE DR, LYNCHBURG, VA 24501, 434-385-6045), WHERE IT WAS DIAGNOSED AND REPAIRED OVER A 6 WEEK PERIOD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11254185September 9, 2019
COMMUNICATION, AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPGIN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. CARBONE HONDA OF YORKVILLE (5009 COMMERCIAL DR, YORKVILLE, NY 13495, (315) 790-6106) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253598September 6, 2019
AIR BAGS, STEERING, COMMUNICATION
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, COMMUNICATIONS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROPER HONDA (902 N RANGELINE RD, JOPLIN, MO 64801, (417) 625-0800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL ANOTHER DEALER. HONDA OF BARTLESVILLE (3210 SE WASHINGTON BLVD, BARTLESVILLE, 74006 OK, (918) 333-3333) WAS CALLED AND THE CONTACT WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL ANOTHER SIX MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253379September 5, 2019
UNKNOWN OR OTHER
RECALL - I WAS NOTIFIED OF A RECALL ON MY CR-V - NHTSA RECALL NUMBER 19V-383 BACK IN MAY, 2019. I HAVE CALLED SEVERAL DEALERSHIPS AND HAVE BEEN ADVISED THE PART IS ON BACK-ORDER. I DO NOT FEEL SAFE DRIVING MY VEHICLE ESPECIALLY WITH MY 7 MONTH OLD GRANDSON IN THE VEHICLE. IT'S BEEN OVER 3 MONTHS - I THINK THIS IS UNACCEPTABLE. I WAS THEN TOLD I SHOULD COME IN AND AT LEAST GET THE SOFTWARE UPDATE - NO WHERE ON THE RECALL LETTER DOES IT SAY ANYTHING ABOUT A SOFTWARE UPDATE. I HAVE MADE AN APPOINTMENT TO HAVE THE SOFTWARE UPDATE PERFORMED ON 9/13 - A 3-4 HOUR WAIT TIME. NOT HAPPY WITH HONDA RIGHT NOW. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253154September 4, 2019
STEERING, AIR BAGS, COMMUNICATION
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2009. THE CONTACT SPOKE WITH AN UNKNOWN HONDA DEALER WHO STATED THAT PARTS WERE AVAILABLE FOR THE REPAIR AND PROBLEM HAS BEEN RESOLVED. DEALER LOCATED PARTS NECESSARY TO RESOLVE THE RECALL AND MADE REPAIRS ON 10/16/2019. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER PROVIDED CASE NUMBER: 09826186. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252372August 30, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT THERE WAS A SOFTWARE ISSUE THAT WAS CAUSING THE BATTERY NOT TO CHARGE AND WAS DRAINING THE BATTERY. THE VEHICLE WAS PARKED AT AN AIRPORT AND WOULD NOT START UPON THE CONTACT'S RETURN FROM A FIVE DAY TRIP. THE CONTACT HAD TO JUMPSTART THE VEHICLE. EAST COAST HONDA (8756A US HIGHWAY 17, BYPASS SOUTH, MYRTLE BEACH, SC 29588, (843) 492-5175) WAS CONTACTED AND STATED THAT THEY WERE AWARE OF THE ISSUE. THE MANUFACTURER STATED THAT THERE WERE NOT ENOUGH COMPLAINTS TO ISSUE A RECALL. THE MANUFACTURER SUGGESTED THAT THE CONTACT UNHOOK THE BATTERY IF THE VEHICLE REMAINED PARKED MORE THAN A DAY. THE CONTACT PLANNED TO TAKE THE VEHICLE FOR DIAGNOSTIC TESTING ON AUGUST 30, 2019. THE FAILURE MILEAGE WAS 1,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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