Honda CR-V Complaints (2019)

1,107 consumer complaints on file.

#11299090January 13, 2020
ELECTRICAL SYSTEM
THE SUV WOULD NOT START AFTER NOT BEING DRIVEN FOR 2 DAYS. ROADSIDE ASSISTANCE WAS CALLED AND THEY TESTED THE BATTERY AND IT WAS FULLY CHARGED, BUT THE SUV WOULDN'T START. THE SUV WAS JUMP STARTED AND THE ALARM STARTED GOING OFF AND THE HEAD UNIT HAD TO BE RESTARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299154January 13, 2020
FUEL/PROPULSION SYSTEM
HONDA STATED THAT THE OIL DILUTION PROBLEM HAD BEEN CORRECTED FOR 2019 CRV'S. IT WAS NOT IN MY 2019 CRV. I HAVE APROX 21000 MILES AND EACH TIME OIL IS CHANGED. ITS BEEN A QUART HIGH OR MORE ON THE DIPSTICK WITH A GASOLINE SMELL. THE DEALER WILL NOT TELL ME THAT THIS IS THE PROBLEM. THEY KEEP PUTTING ME OFF. VERY SIMPLY THIS IS ADDING TO WEAR AND TEAR ON THE CRV. ANOTHER PROBLEM IS THE GAS FUMES IN THE CAR CABIN WHICH ARE VERY DANGEROUS . WE HAVE FELT LIGHT HEADED WHILE DRIVING . THIS WOULD CAUSE AN ACCIDENT IF WE WOULD PASS OUT FROM THE FUMES,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298398January 10, 2020
UNKNOWN OR OTHER
ISSUE WITH SCREEN BRIGHTNESS STARTED 2 MONTHS AGO, INITIALLY I THOUGHT MAY BE I ACCIDENTALLY TOUCHED SCREEN AND NOW I REALIZED IT IS PROBLEM WITH SCREEN ITSELF. WHILE DRIVING ON HIGHWAY INFOTAINMENT SCREEN BRIGHTNESS LOWERS AND HIGHS AND BLACKOUT BY ITSELF AND 3 TO 4 TIMES SCREEN WAS BLACKED OUT ON REVERSING WHICH I CONSIDER AS SAFETY ISSUE. ISSUE WILL START IF YOU ARE DRIVING FOR MORE THAN 20 MINUTES. DEALERS FAILED TO INFORM ABOUT THE ISSUE WHEN I BOUGHT CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297413January 6, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THIS HAPPENED IN MY DRIVEWAY, WHERE WE HAVE LIVED FOR OVER 25 YEARS. THE WIRING USED FOR THE MAIN HARNESS IS MADE WITH A SOY BASE PRODUCT. NOT ONLY MICE OR RATS, SQUIRRELS AND OTHER ANIMALS CAN SMELL THIS OUT AND DESTROY THE WIRING. I WAS TOLD THAT ONE MAN HAS HAD HIS MAIN HARNESS REPLACED 3 TIMES. IF A SOY BASED PRODUCT IS BEING USED, THEN THE REPAIRS THAT WILL BE NEEDED OVER AND OVER FROM RODENTS SHOULD BE COVERED UNDER A WARRANTY FOR WIRING FOR THE ENTIRE LIFE OF THE CAR!! THIS HARNESS GOES TO CONTROL ALL OF THE INFORMATION THAT IS IN THE CARS COMPUTER SYSTEM. I AM AN ELDERLY DISABLED SENIOR ON A FIXED INCOME. I CAN NOT AFFORD TO BUY THIS CAR AND THEN TURN AROUND BEFORE IT IS EVEN A YEAR OLD TO HAVE TO FORK OUT $1400.00 FOR A NEW WIRING HARNESS, YOU KNEW THIS WOULD HAPPEN, BUT DID NOT CARE!!! THEREFORE YOUR PRODUCT IS HIGHLY DEFECTIVE!!! I WILL NEVER BUY ANOTHER HONDA CAR AND I WILL DEFINITELY PROMOTE THE PROBLEM OF THE WIRING INFO TO INFORM OTHERS NOT TO PURCHASE THESE VEHICLES!!! THE POOR SERVICE THAT YOU HAVE GIVEN CUSTOMERS CONCERNING THIS IS TOTALLY WRONG!!!!! BY DOING THIS THEY ARE CREATING A COMPLETELY DIFFERENT PROBLEM. MICE, RATS AND RODENTS CARRY ALL KINDS OF DISEASES AND BY ENTICING THEM WITH SOY BASED WIRING, YOU ARE CAUSING ANOTHER PROBLEM THAT COULD BE MUCH WORSE FOR YOUR CUSTOMERS, IF THEY WERE TO BE BITTEN BY THESE RODENTS!!!! WHY DON'T YOU PEOPLE THINK ABOUT WHAT WOULD BE WORSE, THE ENVIRONMENT OR DEAD CUSTOMERS AND THE LAWSUITS FROM THAT!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289434January 2, 2020
STEERING
2019 HONDA CR-V. CONSUMER WRITES IN REGARDS TO STEERING WHEEL CONTROLS & SRS SUB-WIRE SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292567January 2, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE OPERATING THE VEHICLE, VARIOUS WARNING INDICATORS SUDDENLY DISPLAYED, INCLUDING "BRAKE SYSTEM FAILURE", "ROAD DEPARTURE MITIGATION SYSTEM PROBLEM", AND "COLLISION MITIGATION SYSTEM PROBLEM". ALSO, THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN DEPRESSING THE BRAKE PEDAL. AFTER TURNING THE ENGINE OFF AND BACK ON, THE VEHICLE RESUMED NORMAL OPERATION; HOWEVER, THE FAILURE LATER RECURRED. THE VEHICLE WAS TAKEN TO BARON HONDA (17 MEDFORD AVE, PATCHOGUE, NY) WHERE AN UNKNOWN MODULE WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE TAKEN BACK TO THE DEALER WHERE IT WAS DETERMINED THAT THE ELECTRONIC BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER PROVIDED CASE NUMBER: 101365007. THE FAILURE MILEAGE WAS 3,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292184December 30, 2019
ENGINE
WHEN STARTING THE VEHICLE, A STRONG GASOLINE SMELL IS PRESENT IN THE CABIN. AFTER CHECKING ONLINE, CHECKED THE ENGINE OIL AND THERE WAS A GASOLINE SMELL ON THE DIPSTICK. THE ENGINE OIL WAS ABOVE THE FULL LINE DUE TO THE GASOLINE LEAKING INTO THE OIL COMPARTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289431December 18, 2019
STEERING
2019 HONDA CR-V. CONSUMER WRITES IN REGARDS TO STEERING WHEEL BURRS SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS WERE UNAVAILABLE TO COMPLETE THE RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289970December 18, 2019
ENGINE, FUEL/PROPULSION SYSTEM
INTERMITTENT RAW GAS FUMES INSIDE CABIN OF 2019 HONDA CR-V. RAW GAS SMELL PRESENT WHILE VEHICLE IS PARKED, MOVING ON CITY STREETS AND ON THE HIGHWAY. DEALER WAS UNABLE TO REPLICATE THE PROBLEM. DEALER CONDUCTED AN EVAP FUNCTION TEST. THE VEHICLE PASSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287855December 9, 2019
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE DRIVING APPROXIMATELY 50 MPH IN THE RAIN, SLEET, AND SNOW, THE CONTACT ATTEMPTED TO USE THE DEFROSTER, HOWEVER, THE SYSTEM FAILED TO CLEAR THE WINDSHIELD. THE CONTACT HAD TO TURN THE HEAT UP ALL THE WAY INSIDE THE VEHICLE IN ORDER FOR THE DEFROSTER TO WORK PROPERLY. THE CONTACT CALLED MAWAH HONDA (LOCATED AT 345 RT 17 N, MAHWAH, NJ 07430, 201-529-5700) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED BECAUSE THE WEATHER CONDITIONS HAD CHANGED. THE DEALER STATED THAT THE DEFROSTER SEEMED TO WORK CORRECTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287311December 9, 2019
STEERING
2019 HONDA CR-V LX. CONSUMER WRITES IN REGARDS TO CABLE REEL SAFETY RECALL. *LD THE CONSUMER STATED THERE WERE NO PARTS AVAILABLE TO COMPLETE THE RECALL. THE CONSUMER WAS PUT ON A WAITING LIST, BUT DID NOT RECEIVE A PHONE CALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287423December 6, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WE WERE DRIVING A CRV WHICH IS LESS THAN 6 MONTHS OLD. ALL OF A SUDDEN ALL SAFETY SYSTEMS FAILED. THE BREAKS SYSTEM, COLLIOSION AVOIDENCE, LANE ASSIST, ACC. ALL FAILED. FORTUNATELY WE WERE AT 20 MPH SO WE WERE ABLE TO SAFELY STOP THE CRV. WE TOWED THE CRV TO THE DEALERSHIP AND THEY AFTER 4 DAYS WERE ABLE TO FIGURE OUT THAT ALL THE SAFETY SYSTEMS HAD FAILED AS THERE WAS AN ELECTRICAL SHORTCURCUIT WHICH HAS BLOWN THE FUSES AND THE CONTROL SYSTEM. THE CAUSE OF THE ELECTRICAL SHORT WAS TRACED TO EXOPSED WIRES IN THE REAR VIEW MIRROR ASSMEBLY WHICH WERE DAMAGED BY AN ORNAMNET WE HAD HUNG. THE REASON I AM COMPLAINING IS I WANT TO BRING IT TO YOUR ATTENTION OF THIS MANUFACTURING DEFECT. 1.LOT OF PEOPLE HANG ORNAMNETS/ CAR FRESHNER ETC AND THIS DEFECT CAN CAUSE A VERY SERIOUS SYSTEM FAILURE WITH ALL SAFETY SYSTEMS FAILING WHEN THE CRV IS IN MOTION. 2.THIS CRV IS LESS THAN 6 M OLD SO IT ALSO INDICATES TO THE POOR DESIGNAND MANUFACTURE . 3. CRV IS ONE OF THE MOST POPULAR SUVS SOLD IN USA SO LOT OF PEOPLE ARE AT RISK. 4. THE DESIGN ENGINEER KNEW THE IMPORTANCE OF THESE WIRES SO HAVE A PROTECTIVE RUBBER INSULATION BUT THE INSULATION LEAVES A GAP WHERE THE WIRES ARE EXPOSED, AND CAN BE DAMAGED. I HAVE DRAMATIC VIDEO SHOWING THIS INCIDENT WHEN WE WERE DRVING AND THE EXPOSED WIRES, THE SHORT CRICUIT DAMAGE AND THE ORNAMENT THAT THEY ARE BLAMING FOR THIS INCIDENT. I HAVE THE VIDEO THAT I COULD NOT LOAD IN THIS COMPLAIN AS THE SYTEM WOULD NOT ALLOW IT TO BE LOADED ,BUT I WOULD BE PLEASED TO SHARE IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286987December 4, 2019
SERVICE BRAKES
DRIVING IN DAYLIGHT ON A PARTLY CLOUDING MORNING ON A RESIDENTIAL STREET. NO OTHER CARS OR OBJECTS ON THE ROAD. THE HONDA COLLISION MITIGATION BRAKING SYSTEM TRIPS WITHOUT WARNING AND THE CAR COMES TO AN ABRUPT HALT. THE WORD "BRAKE" FLASHING ON THE DASH. TOOK THE CAR TO DEALER WHO RAN DIAGNOSTICS AND THEN CHARGED ME $73 BECAUSE THERE WAS "NOTHING WRONG". SOMETHING IS MOST DEFINITELY WRONG. THIS IS SAFETY ISSUE AS IT COULD CAUSE AN ACCIDENT OR INJURY. I AM NOT SURE WHAT TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281370November 20, 2019
AIR BAGS, COMMUNICATION, STEERING
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. C HARPER AUTO GROUP (LOCATED AT 4435 STATE ROUTE 51, BELLE VERNON, PA 15012, (724) 929-8000) WAS CONTACTED AND STATED THAT THEY WERE ON THE WAITING LIST FOR PARTS TO BE PROVIDED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.*MP CONSUMER STATED METAL CORE OF THE STEERING HARNESS HAS BEEN REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281064November 19, 2019
WHEELS, STEERING, EQUIPMENT
TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE THE CONTACT'S HUSBAND WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE TURNED LEFT INSTEAD OF RIGHT. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE CONTACT'S HUSBAND SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. PRIOR TO THE CRASH, THE CONTACT CALLED AN UNKNOWN DEALER ABOUT THE STEERING FAILURE AND WAS INFORMED THAT IT WAS NOT A LIFE OR DEATH SITUATION. THE DEALER STATED THAT THEY WOULD CALL THE CONTACT BACK. THE CONTACT WAS NOT CALLED BACK. THE CONTACT LATER RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V694000 (EQUIPMENT). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11279556November 12, 2019
ELECTRICAL SYSTEM
WENT AWAY FOR A WEEKEND TRIP AND HADN'T DRIVEN THE CAR FOR 3 DAYS. CAME BACK AND THE BATTERY WAS TOTALLY DRAINED, HAD TO JUMP START THE CAR. IT HAS ROUGHLY 3,300 MILES ON THE ODOMETER. VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278930November 8, 2019
ELECTRONIC STABILITY CONTROL (ESC)
MITIGATION WARNING CAME ON MULTIPLE TIMES WHEN I WAS DRIVING IN RAINSTORM ON TURNPIKE AND MADE COMMENT THAT COLLISION WARNINGS NOT AVAILABLE DEALERSHIP TOLD ME THAT I NEED TO TURN SYSTEM OFF WHEN IT RAINS OR SNOWS THIS DOESN'T MAKE SENSE TO ME AS THIS SYSTEM IS FOR SAFETY THE NEVER OCCURRED WITH MY PREVIOUS CRV
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278710November 7, 2019
AIR BAGS, STRUCTURE:BODY, ENGINE
I JUST HAD A HIGH CAR ACCIDENT AND MY AIRBAG DID NOT DEPLOY BUT THE OTHER CAR DID. MY CAR IS A TOTAL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11271704October 28, 2019
STEERING
HONDA HAS FAILED TO REPLACE THE CABLE REEL AND CABLE REEL SUB-HARNESS AND INSTALL A PROTECTIVE COVER ON THE STEERING WHEEL CORE FOR FREE. THIS IS A SAFETY RECALL AND THE DEALER WAS CONTACTED JULY 23, 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271177October 26, 2019
SERVICE BRAKES
WHILE DRIVING I NOTICED A BUS ABOUT 20 CAR LENGTHS IN FRONT OF ME THE BUS PULLED INTO A CUTOUT TO PICK UP AND DISCHARGE PASSENGERS. AS I ATTEMPTED TO PASS THE BUS THAT WAS OFF TO THE SIDE OF THE ROAD, THE VEHICLE SUDDENLY APPLIED THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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