Honda CR-V Complaints (2019)

1,107 consumer complaints on file.

#11385578December 30, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON AUGUST 28 I WENT TO START MY CAR AND IT WOULD NOT TURN ON. I CALLED THE DEALERSHIP AND THEY JUMPED IT AND THE CAR STARTED. THEY TESTED THE BATTERY AND IT WAS FINE BUT CHANGED IT ANYWAY. ON DECEMBER 23 IT WOULD NOT START AND HAD TO BE JUMPED. THIS HAPPENED AGAIN ON DECEMBER 26 AND 27. THE CAR IS CURRENTLY AT THE DEALERSHIP. THEY HAVE SAID NOTHING IS WRONG WITH THE BATTERY OR THE CAR EVEN THOUGH THIS HAS HAPPENED TO MULTIPLE 2019 CR-VS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383544December 15, 2020
SEAT BELTS
TL* THE CONTACT OWNS A 2019 HONDA CR-V. CONTACT STATED THAT THE REAR PASSENGER'S MIDDLE SEAT BELT BUCKLE CLIP FAILED. THE CONTACT STATED THAT THE BUCKLE WAS INSTALLED IN THE REVERSE POSITION. THE CONTACT'S GRAND CHILD'S CAR SEAT CAR SEAT WAS LOCATED IN THE MIDDLE REAR SEAT WHERE THE DEFECTIVE CLIP AND BUCKLE WAS INSTALLED. THE CONTACT USED THE MIDDLE PASSENGER SEAT BELT AND CLIPPED IT INTO THE RIGHT REAR PASSENGER'S SEAT BUCKLE. THE CONTACT TOOK THE VEHICLE TO GILLMAN HONDA SAN BENITO (1801 INDUSTRIAL WAY, SAN BENITO, TX 78586, (956) 361-3700) AND WAS INFORMED BY THE MECHANIC THAT SEAT BELT FAILURE COULD NOT BE CORRECTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383412December 14, 2020
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
I PURCHASED A HONDA CRV FROM HAGERSTOWN HONDA ON 3/16/2019. I LOVE MY CRV. HOWEVER, I'VE BEEN HAVING SERIOUS PROBLEMS WITH MY CAR. THE HONDA COLLISION MITIGATION BRAKING SYSTEM IS CAUSING MY CAR TO JUST STOP WHILE DRIVING, USUALLY GOING 70 MILES AN HOUR OR MORE, DOWN TO ZERO WITHOUT WARNING. THE CMBS THINKS THERE IS SOMETHING I'M GOING TO HIT, HOWEVER THERE ARE NO CARS OR OBJECTS IN FRONT OF ME. THIS HAS HAPPENED TO ME ABOUT 5 TIMES NOW. I HAVE HAD MY CAR BACK TO THE DEALERSHIP TO SEE IF HAGERSTOWN HONDA CAN FIX THE PROBLEM. I HAVE MEET WITH BOB BARNES (SERVICE MANAGER) AND TALKED SEVERAL TIMES ON THE TELEPHONE ABOUT THE ISSUE, THE TECHNICIAN (NICK SHIFLER) READJUSTED THE RADAR, AND A HONDA SENSING INTERVIEW SHEET THAT WAS SENT INTO HONDA USA. IT HAPPENED AGAIN JUST LAST WEEK, WHERE I CAUSED A THREE-CAR ACCIDENT ON EAST BOUND ROUTE 66. I WAS THE ONLY ONE THAT WAS INJURED IN THE ACCIDENT AS FAR AS I KNOW RIGHT NOW, HOWEVER THE OTHER DRIVERS HAD SIGNIFICANT CAR DAMAGE. THIS CAR IS NOT SAFE. SOMEONE IS GOING TO GET KILLED. THE VA STATE TROOPER AT THE SCENE OF THE ACCIDENT TOLD ME NOT TO DRIVE THE CAR BECAUSE IT WAS UNSAFE, AND I AGREE. I CONTACTED BOB BARNES SERVICE MANAGER FROM HAGERSTOWN HONDA AGAIN LAST WEEK, AND HE SAID HE CAN'T HELP ME BECAUSE THEY COULDN'T REPRODUCE THE PROBLEM AND TO CONTACT HONDA USA. MY CAR IS UNSAFE TO DRIVE, BECAUSE YOU NEVER KNOW WHEN THE CMBS SYSTEM IS GOING TO ENGAGE, WITHOUT WARNING. THIS HAS ALL HAPPENED ON HIGHWAY DRIVING.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11377965December 4, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE FIRST THIS HAPPEN WAS WHEN I PARK AND I TURN OFF THE CAR BUT THE DASHBOARD WAS STILL ON AND THEN APPEARS MOST OF THE SIGNALS ON AND SOME WEIRD CODE ON THE DASHBOARD AND IS BEEN FOR MONTHS LIKE THAT AND ALSO LIKE 2 MONTHS AGO START AS I WAS DRIVING ALL OF A SUDDEN SEEMS THE CAR REDUCE THE SPEED AND I PRESS THE GAS AND DOESN'T DO ANYTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376801November 28, 2020
ELECTRICAL SYSTEM
OUR 2019 HONDA CRV WAS PURCHASED IN DECEMBER OF 2019. THE BATTERY HAD DIED 3 TIMES AND HAD TO BE RECHARGED BY THE DEALER. THE HONDA DEALER REFUSED TO REPLACE THE BATTERY AND COULD TELL US WHY THE BATTERY KEEPS DYING. THE CAR IS DRIVEN EVERY DAY AND THE LIGHTS ARE ALWAYS TURNED OFF AUTOMATICALLY AT NIGHT AFTER DRIVING. PLEASE INVESTIGATE THE PROBLEM AS WE HAVE FOUND OUT ON THE INTERNET THAT OTHER PEOPLE ARE HAVING THE SAME PROBLEM WITH THEIR 2019 HONDA CRV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376382November 25, 2020
UNKNOWN OR OTHER
IN MY NEIGHBORHOOD, I WAS TURNING RIGHT WITH FOOT ON BRAKE AND CAR BEGAN TO ACCELERATE ON A CITY STREET. WAS GOING 5 MILES PER HOUR AND SPEED WENT UP. EASED OFF BRAKE AND BRAKED AGAIN AND IT SLOWED. WENT HOME SLOWLY WHICH WAS A BLOCK AWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375720November 21, 2020
ELECTRICAL SYSTEM, WHEELS, UNKNOWN OR OTHER
MILAGE AT SERVICE 19,338. TPMS ALERT CAME ON. CHECK AIR IN ALL TIRES, REAR TIRE HAD METAL IN THE INNER SIDEWALL. REPLACED ONE TIRE AND BALANCED. RETURNING HOME MILAGE 19,388. TPMS ALERT CAME ON AFTER HARD RESET BY DEALER. RETURNED TO DEALER. MILAGE 19,424 INFORMED BY SERVICE MANAGER ALL FOUR TIRES NEEDED TO BE REPLACED TO CORRECT COMPUTER TPMS. REALLY, COMPUTER CAN'T CALCULATE TIRE TREAD RESET ON ONE OR TWO TIRES? HAD TO RETURN TO DEALER AFTER TPMS LIGHT CAME ON DRIVING HOME. RETURNED TO DEALER. MILAGE 19454. HARD RESET AGAIN BY DEALER. I'VE NEVER SEEN THIS ON THE INTERNET FOR 2019 HONDA CRV ALL WHEEL DRIVE. ANY HELP WITH THIS SAFETY ISSUE FOR TPMS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373267November 5, 2020
UNKNOWN OR OTHER
THE CAR WOULDN'T START UNTIL I MESSED WITH IT A LOT. I'VE READ IT'S A BATTERY DRAIN AND SOFTWARE UPDATE ISSUE ON MESSAGE BOARDS- SEVERAL PEOPLE COMPLAINED ABOUT IT. I'VE ONLY HAD MY 2019 HONDA CRV SINCE SEPTEMBER 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372600November 2, 2020
ENGINE, ELECTRICAL SYSTEM
VEHICLE KEEPS GAINING OIL LEVEL FROM BURNED FUEL EVEN THOUGH THE DEALER INSTALLED THE SOFTWARE UPDATE. I LIVE IN THE SOUTH SO THE COLD WEATHER IS NOT THE ISSUE. I AM AN INDUSTRIAL MECHANIC FOR 47 YEARS AND DO MY OWN MAINTENANCE SO I KNOW WHAT THE CORRECT LEVEL IS. THE DEALER SAYS THERE IS NO FIX BUT DILUTED FUEL LEADS TO DAMAGE AND IF SEVERE, CAN CAUSE ENGINE FAILURE AND ACCIDENT. THE IMAGE POSTED IS ABOUT 7K MILES ON OIL CHANGE AND THE LEVEL IS ABOVE THE LEVEL MARKER PAD. THE SECOND ISSUE IS THE ELECTRONIC DISPLAY FAILS TO FUNCTION WHICH ALLOWS ACCESS TO VEHICLE INFORMATION AND CONTROL ACCESS. THE DEALER REPLACED THE UNIT BUT THIS ISSUE GOES BACK TO 2016 AND SO FAR, DO NOT KNOW IF THE REPLACEMENT WILL SOLVE THE ISSUE SINCE IT WAS REPLACED WITH A REMANUFACTURED PART, NOT NEW. THE DEALER REPLACED THE UNIT REALLY NOT TELLING HONDA THE TRUTH ABOUT THE FAILURE TYPE, THEY SAID IT WAS SOUND SYSTEM ISSUE WHEN THEY KNEW FOR A FACT THERE WAS NONE AS I GAVE THEM A VIDEO AND A LETTER DESCRIBING THE ISSUE. ONE PART IS 1000 DOLLARS AND THE OTHER 1800 DOLLARS, A STIFF COST WHEN WARRANTY RUNS OUT. THEIR FIX IS AN EXTENDED WARRANTY AT A COUPLE OF HUNDRED A MONTH. A WIN WIN FOR THEM AND A LOSS TO THE CONSUMER. THE FAILURE WAS SPORATIC AND HAPPENED DRIVING OR PARKED. THE FAILURE DATE IS JUST FOR THE ELECTRONIC PART BUT OIL ISSUE HAS BEEN FROM THE BEGINNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363022October 6, 2020
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT ON TWO SEPARATE OCCASIONS WHILE DRIVING OVER A RAILROAD TRACK AT A SLOW SPEED, THE VEHICLE ABRUPTLY STOPPED WITH THE COLLISION MITIGATION BRAKING SYSTEM ACTIVATED. THE VEHICLE RETURNED TO NORMAL OPERATION AFTERWARDS. THE CONTACT TOOK THE VEHICLE TO MUSIC CITY HONDA (88 BELINDA PKWY, MT. JULIET, TN 37122) WHERE SHE WAS INFORMED THAT THE COLLISION MITIGATION BRAKING SYSTEM COULD BE DEACTIVATED EACH TIME THE VEHICLE WAS STARTED TO PREVENT THE FAILURE FROM REOCCURRING. THE CONTACT STATED THAT THE SAFETY FEATURE NEEDED TO BE AMENDED AS IT MAY CAUSE AN ACCIDENT DUE TO THE SUDDEN AND INCORRECT ACTIVATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362291October 1, 2020
SEAT BELTS
VERY UNSAFE SEATBELT CONFIGURATION. THE 2019 HONDA CRV IS ADVERTISED AS A FIVE PASSENGER VEHICLE. WITH THE CONFIGURATION OF THE SEATBELTS IN THE BACKSEAT THE SEATBELTS HAVE TO CROSSOVER EACH OTHER TO SEAT FIVE PEOPLE. WHAT I MEAN BY CROSSOVER EACH OTHER IS THE THE ACTUAL BUCKLE YOU SNAP THE SEATBELT INTO ARE REVERSED SO IN ORDER TO USE THE MIDDLE OR FIFTH SEAT BELT IT HAS TO CROSSOVER OR UNDER ONE OF THE OTHER SEATBELTS INTO TO TO SECURE THEM. I SPOKE TO THE HONDA DEALERSHIP ABOUT THE PROBLEM AND THEY SAID THE CAR WAS DESIGNED THAT WAS AND THERE WAS NOTHING TO CORRECT. ESSENTIALLY IT IS A FOUR PASSENGER CAR UNLESS YOU WANT TO RISK BUCKLING PEOPLE IN WHAT APPEARS TO BE AN UNSAFE WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360689September 23, 2020
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT THE BATTERY BECAME DRAINED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TOWED TO BRAMAN HONDA OF PALM BEACH LOCATED AT 5200 LAKE WORTH RD, GREENACRES, FL 33463, WHERE THE BATTERY WAS REPLACED. THE FAILURE RECURRED AFTER TWO WEEKS AND A ROAD SIDE ASSISTANCE WAS CALLED AND RECHARGED THE BATTERY. THE CONTACT WAS INFORMED BY THE ROADSIDE SERVICE TECHNICIAN THAT IF THE VEHICLE WAS NOT DRIVEN UP TO 20 MILES PER DAY, THE BATTERY WOULD BE DRAINED. THE TECHNICIAN STATED THAT THE FAILURE WAS COMMON WITH THE MAKE AND MODEL AND THAT THE DEALER WOULD NOT DISCLOSE THAT INFORMATION. THE CONTACT CALLED THE SAME DEALER WHO CONFIRMED THE INFORMATION AND TOLD THE CONTACT TO BUY A JUMPER CABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355421September 16, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED WHILE DRIVING 65 MPH, THE SUN ROOF SHATTERED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO BELL HONDA LOCATED AT 701 W. BELL RD, PHOENIX, AZ 85023, (602) 490-8877 WHERE THE REPAIR WAS STILL PENDING. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354293September 10, 2020
FUEL/PROPULSION SYSTEM
STRONG GAS SMELL IN CABIN AND OUTSIDE,NEAR FRONT OF CAR WHEN WE STOPPED CAR. TOOK TO PORT CHARLOTTE HONDA. THEY SAID RODENT ATE THROGH GAS LINE. I HAVE THE PART THAT THEY REMOVED,IT WAS NOT THROUGH IT. I SAW SOME SIMIALAR PROBLEMS ON LINE WITH THIS EXACT CAR THEY CHARGED 615.44 FOR NOTHING.I AM 68Y/O I NEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353337September 5, 2020
SEATS
THE SEATS IN OUR VEHICLE HAVE A BAD RUBBERY SMELL WHICH PASSES ONTO OUR CLOTHING. ITS BECOMING MORE AND MORE BOTHERSOME BECAUSE THE SMELL WILL LINGER ON OUR CLOTHES UNTIL THEY ARE WASHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353069September 3, 2020
ELECTRICAL SYSTEM
CAR IDLING, OUTSIDE AIR TEMPERATURE NOT REGISTERING. DEALER FOUND "CODES B1227 OPEN IN THE OUTSIDE AIR TEMPERATURE SENSOR, C0051-54 STEERING ANGLE SENSOR LEARNING INCOMPLETE, OTHER AREAS HARNESSES DAMAGED INSULATION AND TUBING, ...". ENTIRE MAIN ELECTRICAL HARNESS HAD TO BE REPLACED. IF I HAD BEEN ON THE ROAD, COULD A SAFETY FEATURE HAVE BEEN COMPROMISED? PROBLEM ATTRIBUTED TO RODENT DAMAGE, YET CAR WAS PARKED IN THE SAME PLACE AS A 2013 HONDA ACCORD, WHICH I TRADED IN TO GET THE SUBJECT VEHICLE, FOR SIX YEARS. THIS NEW VEHICLE IS 11 MONTHS OLD AND HAS 2695 MILES ON IT. THE DEALER DID NOT CONSIDER THIS AS A DESIGN DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351620August 27, 2020
STRUCTURE:BODY
LINEAR PAINT CHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351409August 26, 2020
UNKNOWN OR OTHER
WHILE DRIVING ON A HIGHWAY AT ABOUT 55 MPH (CRUISE CONTROL SET) WITH NO VEHICLES AHEAD, THE ACCIDENT MITIGATION SYSTEM ACTIVATED CAUSING THE VEHICLE TO AGGRESSIVELY BRAKE ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350916August 24, 2020
SERVICE BRAKES
THREE INCIDENTS (ALL RANDOM) TRAVELLING ON TWO LANE HIGHWAY IN SUBURBAN AREA, THE CMBS SYSTEM AUTOMATICALLY STOPPED THE VEHICLE. THERE WERE NO OTHER VEHICLES, ANIMALS, OTHER OBSTRUCTIONS, OR CROSS INTERSECTIONS AROUND. THE WEATHER WAS A CLEAR, SUNNY DAY. THE THREE INCIDENTS WERE DURING MAY, JUNE, AND JULY, 2020. (SPECIFIC DATES AREN'T AVAILABLE). THE VEHICLE WAS TRAVELLING APPROXIMATELY 35 TO 40 MILES PER HOUR. I TOOK THE VEHICLE TO GREAT LAKES WEST HONDA - ELYRIA, OH 44035 (FROM WHOM THE VEHICLE WAS PURCHASED). SERVICE MANAGER AND TECHNICIAN TOOK THE VEHICLE OUT FOR TESTING. EVERYTHING WAS OPERATING TO HONDA SPECIFICATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350528August 20, 2020
SERVICE BRAKES
WHILE ACCELERATING THROUGH AN UNOBSTRUCTED CITY STREET INTERSECTION FROM A RED LIGHT THAT HAD JUST TURNED GREEN, THE VEHICLE'S COLLISION MITIGATION SYSTEM -- WITHOUT WARNING -- ACTIVATED AND FORCEFULLY APPLIED THE BRAKES FOR NO APPARENT REASON. THE SYSTEM BROUGHT THE VEHICLE TO A COMPLETE HARD STOP IN THE MIDDLE OF THE INTERSECTION AND I WAS NEARLY REAR-ENDED BY THE VEHICLE BEHIND ME. THERE WASN'T ANY VEHICLE IN FRONT OF MY CAR AND NO REASON FOR THE SYSTEM TO ACTIVATE. I COULD NOT OVERRIDE THE SYSTEM ONCE IT ACTIVATED. I ESTIMATE MY VEHICLE'S SPEED AT APPROXIMATELY 15 MPH WHEN THE SYSTEM ACTIVATED. I UNDERSTAND THERE ARE REPORTED PROBLEMS AND LAWSUITS ABOUT THIS ISSUE WITH HONDA'S COLLISION MITIGATION SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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