Honda CR-V Complaints (2019)

1,107 consumer complaints on file.

#11415208May 4, 2021
FUEL/PROPULSION SYSTEM
MY CAR GET RECALL FOR FUEL PUMP ON 3/25/2021, BUT I WENT TO MY DEALER AND THEY TOLD ME THAT I HAVE TO WAIT AND NOT PROVIDE MY EXACT DATE TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413556April 23, 2021
ELECTRICAL SYSTEM
STARTING AT ABOUT 7MONTHS VEHICLES BATTERY DIED AND UNABLE TO START LEAVING ME STRANDED. DEALER REPLACED BATTERY. CONDITION RETURNED 2 MORE TIMES OVER THE NEXT YEAR. DEALER DID A SOFTWARE UPDATE SERIVICE BULLENTIN SB19-039. DID NOT FIX THE PROBLEM. FAILED AGAIN. FEB 2021, DEALER REPLACED BATTERY AGAIN. HONDA FEILD TECHNICAL SPECIALIST SENT SPRFICILY TO DIAGANOSE VEHICLE CLAIMED NO PROBLEMS FOUND. AS OF 4/23/21 CURENTLY IN LEMON LAW SUIT WITH HONDA AMERICA OVER THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407899April 13, 2021
FUEL/PROPULSION SYSTEM
THIS CAR HAS A RECALL WITHOUT ANY SOLUTION (FUEL PUMP). I WENT TO THE NEAREST HONDA DEALER AND THEY DON'T HAVE ANY ANSWERS FOR THIS PROBLEM THAT COULD BE DANGEROUS FOR US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406941April 7, 2021
UNKNOWN OR OTHER
ON 4/6/2021 WE WERE TRAVELING ON 580 IN RENO APROX. 60MPH NO CARS IN FRONT OR SIDES OF US BUT ONE TRUCK BEHIND US. NOTHING SUCH AS A SIGN OR BRIDGE OVER US AND NO ROAD CONSTRUCTION IN THAT AREA. THERE WAS A LOUD EXPLOSION SOUND AND GLASS RAINING DOWN ON BOTH SIDES OF OUR CRV. WE FIRST THOUGHT WAS THERE A PLANE FLYING OVER THAT LOST SOMETHING? OUR SUNROOF LITERALLY EXPLODED. GLASS FLEW OUT LIKE AN EXPLOSION HITTING THE TRUCK BEHIND US. IF WE WOULD HAVE HAD THE INTERIOR SUNSHADE OPEN WE WOULD HAVE WRECKED THE CAR DUE TO THE GLASS THAT FLEW ABOUT. WE THEN WENT TO HONDA TO SEE ABOUT IT. THEY SAID SOMETHING MUST HAVE HIT THE GLASS. NOTHING HIT THE GLASS. THE GLASS EXPLODED OUTWARD. THE SUNROOF ON THIS VEHICLE WAS OBVIOUSLY DEFECTIVE. WE HAVE PLACED A CLAIM WITH OUR INSURANCE AND ARE HAVING IT FIXED. THIS IS A VERY DANGEROUS SITUATION THAT I HAVE SINCE SEEN MANY OTHERS HAVE EXPERIENCED BUT THE CAR COMPANIES DO NOT WANT TO ADMIT TO. I'M HOPING THIS VERY DANGEROUS SITUATION WILL BE LOOKED IN AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406516April 5, 2021
ELECTRICAL SYSTEM
VEHICLE WAS PURCHASED NEW IN 2019. TODAY IS 05APR2021 AND THE CAR HAS BEEN TOWED TWICE DUE TO DEAD BATTERY. BATTERY HAD BEEN REPLACED IN JAN 2021 AND REQUIRED ADDITIONAL SERVICE 3 MONTHS LATER. DAILY DRIVER, 60 MILES A DAY. CAR WAS NOT DRIVEN OVER A 3 DAY WEEKEND AND REQUIRED TOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405906April 1, 2021
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
IN CAR MOUNTED SCREEN FOR RADIO ETC RANDOMLY CHANGES WHILE DRIVING. FROM BRIGHTNESS OFF AND ON AND DARKER TO VOLUME CHANGING ON ITS OWN. ONLY WAY TO STOP IT (SOMETIMES) IS TO TURN OFF AND TURN BACK ON THE VEHICLE. BLIND SPOT SENSORS ALSO GO OUT RANDOMLY SOMETIMES BECAUSE OF WEATHER OTHER TIMES (RARELY, BUT STILL HAPPENED) RANDOMLY WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402927March 14, 2021
VISIBILITY/WIPER
WAS DRIVING APPROX 65 MPH, WITH NO CARS/TRUCKS CLOSE TO ME, AND AS WAS LOOKING TO THE LEFT OF CAR, HEARD A LOUD BANG/POP, WHICH STARTLED ME. SOUNDED LIKE SOMETHING LANDED ON THE FORWARD ROOF, WHICH NOTHING HAD. CAR WAS RUNNING SMOOTH, SO KNEW I WAS NOT HIT OR RAN OVER ANY ROAD DEBRIS. I KNEW THE NOISE CAME FROM THE FORWARD OF THE SUV, SOLOOKED AROUND FRONT OF INTERIOR WHILE TRYING TO FIGURE OUT WHAT HAPPENED. THEN I SAW THE WINDSHIELD CRACKS SPARKLING IN THE SUNLIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399283March 5, 2021
UNKNOWN OR OTHER
WHILE DRIVING DOWN THE HIGHWAY AT 65 MILES AN HOUR THE SUN ROOF SUDDENLY EXPLODED. THERE WAS NO TRAFFIC CLOSE ENOUGH TO HAVE TOSSED UP A ROCK. WE IMMEDIATELY STOPPED TO SEE WHAT WAS WRONG AND DISCOVERED A LARGE PART OF THE SUNROOF WAS MISSING. A SMALL AMOUNT OF GLASS FELL ONTO THE SUNSHADE WHICH KEPT IT FROM HITTING ME IN THE FACE. THE REST OF THE GLASS SCATTERED IN THE WIND AS I BROUGHT THE VEHICLE TO A STOP. FORTUNATELY NO MOTORCYCLES WERE BEHIND ME OR SOMEONE WOULD LIKELY HAVE GOTTEN HURT. NO GLASS IN AN AUTOMOBILE SHOULD SHATTER THIS WAY IT IS DANGEROUS BOTH FOR THE OCCUPANTS OF THE VEHICLE AND FOR THOSE FOLLOWING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399032March 3, 2021
ENGINE, FUEL/PROPULSION SYSTEM
2019 HONDA CRV. I HAVE NOTICED THAT MY OIL HAS AN AMOUNT OF GAS OVER 5% TWICE BY ANALYSIS. I AM WORRIED ABOUT THE PROBLEM OF OIL DILUTION THAT HONDA CRV'S (MODEL YEAR 2017 & 2018) HAVE HAD. I FEAR THAT I WILL HAVE PREMATURE ENGINE DAMAGE AND MORE IMPORTANT LOSS OF POWER OR STALLING ON THE HIGHWAY AS THE 1.5 LITER DIRECT INJECTION HONDA CRV ENGINES HAVE EXPERIENCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398687March 2, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
MY CR-V WITHOUT WARNING WILL BRAKE SUDDENLY..VERY DANGEROUS TO ME AND THE VEHICLE BEHIND. HAS HAPPENED ON A STRAIGHT HWY WITHOUT TRAFFIC, AND WHEN I CROSS A SPECIFIC RR CROSSING..I'VE CHECKED WITH THREE DEALERS AND AM TOLD NOTHING CAN BE DONE WITH RESETTING THE RADAR. ONLY HONDA (AMERICA) CAN GIVE THE CODES? IN THE MEANTIME ITS DANGEROUS AND IS GOING TO GET ME OR SOMEONE ELSE KILLED. I PURCHASED AT HONDA OF BOONE, (FRIENDSHIP) AND HAVE INVOICE FOR SERVICE ON 16 JUNE 2020, MILEAGE 6743, AND RECENTLY SERVICE AT CROWN HONDA OF GREENSBORO 02/21/202, (MILEAGE1714) .SERVICE MGR. SAID CALL AMERRICAN HONDA, BUT WOULD NOT GIVE ME ADDRESS/PHONE AND SAID I'D HAVE TO GET CODES? FROM THEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397269February 22, 2021
UNKNOWN OR OTHER
I PURCHASE THE CAR ON SEPTEMBER 2018. THE CAR HAS A LITTLE THAN 15K MILES. STARTED TO GET THIS BRAKE SYSTEM ERROR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397192February 21, 2021
ELECTRICAL SYSTEM
THE BATTERY HAS FAILED MULTIPILE TIME IN THE FIRST 18 MONTHS OF OWNERSHIP. THE FIRST INSTANCE AT THE 4 MONTH MARK WITH ABOUT 1000 MILES ON THE CAR. THEN APROX. 6 MONTHS LATER AND AGAIN 6 MONTHS AFTER THE SECOND INSTANCE. THE DEALER CANNOT IDENTIFY THE PROBLEM, AFTER THE FIRST TIME THEY REPLACED THE BATTERY. THE SECOND TIME THEY SAID THEY DID A "HARD RESET" OF THE ECM. THE THIRD TIME , I DON'T KNOW YET AS THEY STILL HAVE THE CAR. THE CAR IS 18 MONTHS OLD AND HAS APROX. 8,500 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397071February 20, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I AM HAVING AN ISSUE WITH AUTOMATIC HIGH BEAM'IT STAYS ON WITH ON COMING TRAFFIC OR WHEN FOLLOWING BEHIND THE VEHICLE, IT BASICALLY DOES NOT TURN OFF WHEN IT SHOULD. SOMETIMES, IT WOULD NOT TURN ON WHEN IT SHOULD. I HAVE IT ALL ON VIDEO, BUT THE DEALER STATES SINCE THEY CAN'T DUPLICATE IT, THEY CAN'T FIX IT EVEN WHEN SHOWN THE VIDEO OF THE ISSUE. IT IS ILLEGAL TO DRIVE WITH HIGH BEAM ON WITH ON COMING TRAFFIC (ALTHOUGH I CAN TURN THE FEATURE OFF), IT IS STILL VERY FRUSTRATING THAT THEY REFUSE TO ADDRESS THE SAFETY ISSUE DUE TO THE INTERMITTENT NATURE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396715February 17, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
I WAS DRIVING ON THE FREEWAY AT 60 MPH. TRAFFIC WAS FLOWING. SUDDENLY, WITH NOTHING IN FRONT OF ME, THE CAR APPLIES THE BREAK AND I CAME DOWN IMMEDIATELY TO 30 MPH. IT WAS TERRIFYING AND LUCKILY NO ONE SLAMMED INTO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396095February 13, 2021
STRUCTURE:BODY, VISIBILITY/WIPER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
WINDSHIELD WIPER SYSTEM DOES NOT WORK WHEN IT RAINS AND IN THE MORNING WHEN DEW IS PRESENT ON WINDSHIELD GLASS. DOOR DOES NOT LOCK OFTEN. LIFTGATE DOES NOT OPEN OFTEN. REVERSE CAMERA DOES NOT WORK AFTER RAIN FOR APPROXIMATELY 24 HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396099February 13, 2021
ENGINE, POWER TRAIN
THIS IS A REPRODUCIBLE SOFTWARE GLITCH THAT CAN BE CONSISTENTLY TRIGGERED BY BRINGING THE CAR TO A STOP ON A SLIPPERY SURFACE, AND THEN FLOORING THE GAS PEDAL TO SPIN THE WHEELS WITH THE TRANSMISSION IN 'D'. AFTER THE WHEELS HAVE SPUN, THE TRANSMISSION SHIFTS ERRATICALLY WHILE DRIVING UNTIL THE CAR IS RESTARTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395470February 9, 2021
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
WHILE DRIVING 45 MPH ON A DIVIDED ROAD WITH NO CARS IN FRONT OF ME FOR AT LEAST 1/2 MILE AND NO CARS TO THE SIDE OR TURNING, MY CAR BRAKES TO ALMOST A STOP AND THE BRAKE ASSIST LIGHT WENT ON. IF THERE HAD BEEN ANYONE BEHIND ME I WOULD HAVE BEEN HIT FROM BEHIND. THE BRAKING WAS SUDDEN ENOUGH THAT EVERYTHING FLEW OFF THE PASSENGER SEAT INTO THE FLOOR. TOOK IT TO THE DEALERSHIP WHERE I WAS TOLD A SHADOW OR A BAG CAN SET IT OFF AND THERE WAS NOTHING THEY COULD DO TO HELP BECAUSE IT WASN'T BROKEN AND ALTHOUGH SOME HONDA'S ALLOWED YOU TO TURN OFF THAT FEATURE, THE HONDA CRV DOES NOT ALLOW YOU TO DISABLE BRAKE ASSIST FUNCTION PERMANENTLY. YOU CAN TURN IT OFF EVERY TIME YOU START THE CAR BUT IF YOU FORGET TO TURN IT OFF A BAG BLOWING IN THE STREET CAN BRING YOU TO A SUDDEN STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390842January 31, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
LEASED CRV-9/30/2019--FROM THE DAY I PICKED IT UP IT HAS HAD COMPUTER ISSUES, THEY HAD TO GIVE ME A LOANER..MULTIPLE LIGHTS CAME ON DASH. ALSO SEVERAL TIMES I HAVE COME OUT TO CAR & WINDOWS & SUNROOF OPENED. 6MO AGO 6/2/2020 CAR BACK AT DEALER FOR A WEEK..COMPUTER ISSUES AGAIN, ALL WARNING LIGHTS ON AND PARKING BRAKE SET ON ITS OWN..FOR THE 2ND TIME THEY REPLACED A VSA MODULATOR ALSO CAME OUT TO CAR AFTER WORK 10 DEGREES OUTSIDE..WINDOWS & SUNROOF OPENED. THIS CAR ONLY HAS 8,000 MILES ON IT & WHEN NOT AT WK ITS IN THE GARAGE. IVE HAD SEVERAL HONDAS & VERY UNHAPPY WITH THIS LEASE DUE TO 20 MORE PAYMENTS & UNABLE TO GET OUT OF THE LEASE. WHEN DRIVING 6/2020 I WAS MOVING AT 50 MPH ..CAR SHOOK & ALL WARNING LIGHTS CAME ON..TOOK A WEEK TO GET APPOINTMENT AT DEALER & LIGHTS DID NOT GO OFF DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388404January 16, 2021
ENGINE, STEERING
I HAVE PURCHASED HONDA CRV 2019 0N 02/18/2019. INITIALLY THE CAR PERFORMANCE WAS AWESOME. MY FIRST VISIT AT FIRST TEXAS HONDA ON 10/04/2019, TO FIX TYRE PUNCHER. WHEN PRIMARY TECHNICIAN REMINDED ME ABOUT SECURITY RECALLS THEN I ASKED TO FIX ALL THE 3 RECALLS (1. 2019 CR-V FI-ECU SELF SHUTDOWN SOFTWARE PRODUCT UPDATE, 2.2019 CR-V STEERING WHEEL CONTROLS & SRS SUB-WIRE SATEFY RECALL, 3. 2019 CR-V INCORRECT OWNER'S GUIDE NON-COMPLIANCE RECALL) SECOND VISIT AT THE SAME DEALER ON 10/17/2019 TO EXPLAIN ALL THE ISSUES I WAS FACING AFTER SECURITY RECALLS. THE REPORTED ISSUES ARE HIGH ENGINE NOISE, SLUGGISH ACCELERATION, STEERING WHEEL TIGHT AND BRAKE PEDAL FEELS VERY LOW WHILE APPLYING BRAKE. HONDA DEALERS DID NOT ACCEPT THE MAIN ISSUE WHILE IS HIGH ENGINE NOISE AND SLUGGISH ACCELERATION. THEY SIMPLY DENY SAYING NO ALERTS SHOWING ON THE DASHBOARD. RAISED SUPPORT CASES (GIVEN BELOW) WITH AMERICAN HONDA AND I FEEL I DID NOT GET RIGHT SUPPORT BECAUSE AMERICAN HONDA SAYS WE VALUE OUR CUSTOMERS BUT THEY SAY OUR AUTHORIZED DEALER SHOULD CHECK AND CONFIRM ON THE CAR ISSUE. BUT DEALERS NOT AGREE TO THE ISSUES, SIMPLY DENYING THE ISSUES. AMERICAN HONDA SUPPORT CASE NUMBERS: 1) 09952327 DURING OCT 2019. 2) 10214175 DURING FEB 2020. 3) 202888213 DURING DECEMBER 2020 BUT THE ISSUES WERE NOT RESOLVED. AS A THIRD PARTY REVIEW, I APPROACHED FIRESTONE, AUSTIN FOR INSPECTION THEY DID A TEST RIDE AND CONFIRMED WITH A REPORT ON THE ISSUES SLUGGISH ACCELERATION AND STEERING HARDNESS. BUT AMERICAN HONDA DENIED FIRESTONE INSPECTION REPORT AS THEY BELIEVE ONLY AUTHORIZED DEALER, WHO ARE NOT ACKNOWLEDGING THE ISSUES. IF ANY PERSON WHO DRIVE NEW HONDA CR-V AND TRY MY CAR THEY AGREE IN FIRST ATTEMPT THAT ENGINE NOISE IS HIGH AND THE CAR SPEED PICK-UP IS VERY POOR. I NEED HELP FROM NHTSA ASAP BCOZ MY NEW CR-V WHICH IS STILL IN WARRANTY BUT NO-BODY ACCEPTS THE CAR ENGINE ISSUE TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386834January 6, 2021
UNKNOWN OR OTHER
RADAR OBSTRUCTED - WARNING INDICATORS CAME ON WITH JUST SNOW FLURRIES THAT OBSTRUCTED THE RADAR. APPEARS TO BE SIMILAR TO THE 2017 ISSUE FIXED WITH SOFTWARE UPDATE 17-064. REPORTED TO JONES HONDA IN LANCASTER PA BUT THEY SAID THERE IS NO KNOWN FIX. TOTALLY UNACCEPTABLE SPEND $35K FOR SAFETY FEATURES THAT DO NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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