Honda CR-V Complaints (2023)

633 consumer complaints on file.

#11552037October 26, 2023
STEERING, LANE DEPARTURE: ASSIST
Steering becomes sticky while driving at any speed. The steering wheel freezes or locks making it harder to control. Added pressure to turn the wheel can cause the steering to unstick and jerk the vehicle suddenly. Th sticking does not occur immediately after the car has been parked for a long period of time (overnight) and only happens once the vehicle has warmed and has been driven for around 10-15 minutes after starting. In addition to the sticking, there is a noticeable clicking sound coming from the wheels when turning at low speeds. Currently awaiting feedback from dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551948October 26, 2023
STEERING
Steering wheel of the car is faulty. Steering wheel sticks to the center, when it is left in the center position for some 5-10 seconds driving on a lane. That stickiness makes it jerky and requires an extra effort to turn it left or right which makes it over steer and poses the risk of oversteering and running into the car in the next lane. Had multiple visits to the dealership, they acknowledge the problem and initially they mentioned this is happening in another 2023 CRV model too, so it's a "characteristic" of the vehicle, after multiple visits they said they will replace the steering gear box which should fix this. Even after the steering gear box replacement the problem exist as it is. I am worried about this being a major safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551835October 25, 2023
STEERING
Car has almost 13,000 miles. Recently the steering has started sticking to where it feels as if the wheel is briefly stuck while driving and won’t turn. When it breaks free you can almost over correct and swerve a little.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551756October 25, 2023
STEERING, LANE DEPARTURE: ASSIST
steering is sticky not smooth when making left or right turns on highway and side roads
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551753October 25, 2023
STEERING
The steering wheel is choppy at times and sticks. Small steering corrections feel like they are incremental. According to the Honda dealership, they were unable to replicate the problem, but it occurs every time I drive. I understand many other 2023 Honda CR-V owners are having similar issues. Please….include this CRV model along with the ‘22-‘23 Civic investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551684October 24, 2023
STEERING
Sticky steering. The symptom is most noticeable going 40+ mph but is also felt while stationary. When the wheel is at 360 deg, it requires more force to turn it left/right +/- 5 degrees. In one instance while on an off-ramp, had to apply force to the steering wheel which resulted in oversteer and required correction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551643October 24, 2023
STEERING
"Stickey" steering. Produces momentary increases in steering effort while driving the vehicle. Happens at different speeds, especially on highways after driving for a certain amount of time. My vehicle currently has aprox. 12,000. This issue was noticed after 10K
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551633October 24, 2023
STEERING
Steering feels "sticky, jerky", like it takes extra effort to turn, and seems to jerk while driving without me moving it. Worse at speeds above 40 mph. Turned off lane keep assist, and nothing changed. The EPS rack seems to be the issue, according to other owners with the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551308October 23, 2023
STEERING
At highways speeds, steering becomes noticeably "sticky". Instead of remaining smooth, as you turn the wheel it poses some resistance, requiring a stronger nudge. This is worrisome as it causes you to inadvertently steer more than intended. The issue is present in slow speeds too, but not as perceptible because it seems to happen when the steering wheel is at rest. Since city driving requires frequent adjustments to steering direction, one has to pay more attention in order to notice instances where the wheel "sticks".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551271October 22, 2023
STEERING
The steering seems to stick when making minor corrections. Is annoying but could be dangerous at highway speeds or in slippery conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551246October 22, 2023
STEERING
We have a 2023 CRV with 5400 miles. I started noticing the problem at about 3500. Originally I only noticed it while traveling at highway speed on a relatively straight section of road. Now I feel it almost all of the time. It's like a little resistance hurdle you have to jump over to get the steering wheel to turn. Once over the hurdle, it steers normally. It can even happen at slower speeds in the middle of a long turn like a freeway entry or exit ramp. When the wheel is held in a given position for a second it takes some extra effort to get it out of that position. Yesterday I was driving in heavy rain in heavy traffic on the freeway. This extra effort required was almost making me oversteer into the car next to me. I'm [XXX] and in pretty good physical shape. I pity the poor 80 year old lady this happens to. There will be a crash and everyone will assume it was the driver's fault. I have taken it to one Honda dealer and they drove it and felt the issue. They checked their database and found nothing. I'm taking it to another dealer tomorrow and will be very insistent that they dig into the issue and replace whatever needs replacing. -Steering. Yes, available for inspection. -Sticky steering causing me to oversteer. This could be dangerous in heavy traffic at high speed. -One Honda dealer drove it and could feel the problem. I am taking it to another (closer) dealer tomorrow. -It has not been inspected yet. I guarantee you this is a problem that needs to be corrected. I have seen many posts of other owners with the same issue. -No warnings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551237October 22, 2023
STEERING
The vehicle has now began to have sticky steering with only 13,000 miles. You can feel the steering wheel fight against a you at really low speeds. It is worse on highway speeds and almost impossible to maintain your lane due to over correction on the steering wheel locking. The vehicle now does not feel safe to operate. I began to think it was wind on the highway or the lane assist working against me. These do not seem to be the issue. The issue comes from a faulty steering system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551149October 21, 2023
STEERING
Starting when the car had approximately 2,500 miles, the steering would become sticky or notchy. Steering would start off smoothly, then suddenly become sticky after driving a few miles. I need to apply excess pressure to the steering wheel, which doesn't allow me to keep the car placed in the lane where I want it to be. I can't steer smoothly and the car has more movement then I want it to have. I brought it to the dealer and they kept the car for 4 days and had several people test drive it. When they returned it to me, they agreed something wasn't right, but since they could not pinpoint the problem, they couldn't make a repair. They told me to bring it back if it happens again. It started to happen again when I drove it home from the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551115October 20, 2023
UNKNOWN OR OTHER
The information screen, which provides all of the safety backup camera and sensors and entertainment and other adjustments and information won’t turn on. It is very important when backing up. A replacement is not available for months per Honda corporate customer service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550919October 19, 2023
STEERING
2023 Honda CR-V purchased in Dec 2022. Has about 5000 miles. The steering started to feel like it was sticking. I thought it might be related to one of the safety systems, so I turned off Lane Departure and Lane Keep Assist. The sticking stopped for about a week but then returned. It is really noticeable on the highway at high speeds and makes it very hard to drive straight. This seems to be getting worse on non-highway driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550375October 17, 2023
STEERING
The Honda Cr-V steering feels like it sticks for a couple seconds and then resumes control. Lane assist is not one. The problem is getting worse. At first I thought it was just uneven pavement, but now it's noticeable on smooth pavement, especially at higher speeds. Maintaining straight driving feels jerky.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550104October 16, 2023
STEERING
At speeds above 40 miles on the highway, the steering occasionally feels sticky or resistant, disrupting the smoothness of the drive. The best way I can explain it is this: Imagine you're driving on a straight road at a speed above 40 Miles, gradual turn with the steering wheel turned only slightly. Then, when you need to adjust it a bit more to stay on the road, it feels like there's a momentary increase in resistance, almost as if the steering briefly "sticks" and then returns to its usual firmness. It's as if the steering wheel gets stuck in a groove during the gentle turn, and the resistance doesn't have a smooth feel when you're trying to adjust further into or out of the turn. If I were to make an educated guess, it could be related to one of the safety systems integrated into the steering mechanism. This issue seems to persist even when Lane Departure Warning and Lane Keep Assist are turned off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550143October 16, 2023
STEERING, ELECTRICAL SYSTEM
Sticky steering making it difficult to keep the car going straight as the steering adjustments can't be gradual. This occurs in straight lines, gradual turns and around tight corners. Issue starts around 30 mph and gradually gets worse as speed increases. As of now, this is resulting in the dealer replacing the rack and pinion assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550003October 15, 2023
STEERING
With the lane assist TURNED OFF, the steering wheel is jerked one direction or another. It makes a constant working of the wheel for steering, particularly at highway speeds. You feel like you are constantly fighting the car’s steering. It is a jerk every few seconds that you have to fight to correct. 4031 miles on the new car purchased in May 2023. Definitely feels dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548737October 6, 2023
STRUCTURE:BODY, VISIBILITY/WIPER
Hood shakes like crazy at sppeds over 60 MPH, brought to dealer and they said it was "Normal" and there is nothing they can do. it is shaking badly and I worry it will pop up and cause an accident. Not pleased with this at all. Second thing is it has developed a loud wind noise on passengers side "a" pillar near the windshield it seems. Going in to the dealer for them to look at that next week, as was not present when new, and we have now about 12,000 miles on it and it is about 10 months old. Other issue is the drivers side mirror shakes and vibrates lots at highway speeds making it difficult to use day or night, it is terrible. So far, not a happy customer. Lastly, the horn is really not loud enough, and also complained to dealer about that and they said "they are all like that" nothing they can do..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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