Honda CR-V Complaints (2023)

633 consumer complaints on file.

#11555848November 18, 2023
STEERING
Steering jerks at random, doing so more frequently during highway driving/higher speeds. This began when my vehicle hit ~10K miles and feels like it is progressively getting worse, requiring me to forcibly jerk the wheel back in order to stay within my driving lane. I did bring the vehicle to the dealer it was purchased at and they drove it 5 miles and said they could not duplicate the issue. I brought it to another Honda dealer who told me they would charge me to look into it, despite it being a safety issue in a new vehicle that is under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555579November 17, 2023
STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
Purchased my car in July new. In August I got a CBMS warning for emergency brake system failure. Took it in and they said the front camera failed and needed to be replaced. It’s been on backorder since August 23. Because of this all the safety features including lane assist had to be turned off because the steering wheel would randomly jerk even when I was within the lane lines. Turned off the safety features and around 10,000 miles the steering wheel started clicking and aggressively jerking to the right or left while driving similarly to how it jerked when the safety features were on, even though they were already turned off from the previous steering wheel issues. Brought it to the dealership and they said the EPS rack failed and the care was unfit to drive. They put me in a rental since two safety issues occurred in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555633November 17, 2023
STEERING
Steering becomes sticky. The steering wheel will feel like it has grooves at point, and you need to exert a bit more strength to turn. Reminds me of old cars with hydraulic power steering, when the power steering was going bad, or was running low on fluid. Noticeable at most speeds. Issue started after I clocked in 2800+ miles on the car. Bought it new in late July 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555577November 17, 2023
STEERING
Steer wheel is making clicking sounds when turning the steer wheel. The steer wheel doesn’t feel proper, feels loose
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555566November 17, 2023
STEERING
The steering wheel when driving gets difficult to turn, then abruptly gets easy to turn as if it is getting caught, or sticking. For example when driving straight, the wheel will not turn until you apply well over the normal force to turn the wheel. After applying this medium to heavy force to turn, the wheel ‘un-sticks’ and jerks abruptly, going back to normal force to turn. This unsettles the car and shifts the weight of the vehicle. This is dangerous especially in wet or icy conditions where these shifts are more likely to cause a loss of control. I am worried that this could get worse as the symptoms suddenly arose. This behavior is constantly noticeable while driving on the highway. It’s embarrassing to drive and other drivers or police officers may interpret the jerky driving as being under the influence. After bringing the car to a dealer, they confirmed the behavior on my vehicle as well as their test drive vehicle. There are no warning lights, and I first noticed the issue after 5-10k miles as it’s first owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555461November 16, 2023
STEERING
My steering started to feel stuck at highway and city speeds, causing more force than necessary to keep the car in the lane. This often causes overcorrecting and make the lane departure worse. This put me and others' safety at risk, as overcorrecting and shaky steering could cause accidents, especially at highway speeds. This problem has been reproduced by the dealer, and a new steering rack was ordered. There are several complaints of this same issue on forums and other online places for the CR-V and Civic as well. There was no warning or anything to indicated that this would happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555467November 16, 2023
STEERING
The steering is sticky. It feels like it’s rubbing. At Highway speed for like 10 miles it gets worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555177November 14, 2023
STEERING
Sticky steering when making small adjustments
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555059November 14, 2023
STEERING, LANE DEPARTURE: ASSIST
On or about October 18, 2023, while backing out of driveway, I heard a warning beep and a meesage popped up on the instument panel- Lane Keeping assist System malfunction, see your dealer. about that same time, my steering began to get a "sticky" feeling to it, as if the steering was hesitant to respond to slight movement of the steering wheel. This occurs after the vehicle has been on the road for 10 to 15 minutes. It will also stick whenever the vehicle is stopped for more than a few seconds (i.e, at a traffic light or stop sign). While driving on a highway in a straight line, the steering is also hesitant, as if momentarily "stuck". This will cause a "jerk" in the steering wheel. The problem has been persistent for a month now,and prio to this, the steering was very smooth and consistent for the first 9 months of operation. I bought this vehicle brand new from the dealer. I took it to the dealer I purchased it from, and they claimed they could not duplicate the problem. As soon as I departed the dealership, the problem was still there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554957November 13, 2023
VISIBILITY:REARVIEW MIRRORS/DEVICES
Driver Side mirror vibration. From Day 1 of the vehicle purchase i am seeing that the driver side mirror vibrates at higher speeds and on rough roads causing a distorted view. This is very risky to driver and unable to clearly gauge the distance of the car behind me because of the vibration. Have contact Honda and the dealership many times without any permanent resolution to this issue. Dealership has replaced the Driver side mirror twice and the issue still persists. Honda doesn't have any resolution yet. Its very risky to drive the car with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554696November 11, 2023
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
I was braking pulling forward into a parking place, going approximately 10 mph. The brakes did not work , the car accelerated jumped a curb ran over a parking sign and did not stop. I attempted to turn to the left on the island so as not to go into the busy street. I scraped/ran into a small tree while trying to put the car in park. I heard a large bang, 3 airbags deployed. I do not know if I ran over something, nothing was in my sight or view. Due to all of the smoke I quickly turned off the car and tried to get out. My left underside forearm had a 5”x3 1/2” bruise with swelling at the largest area and pain. The swelling is approximately 2 1/2” x2 1/2”. The mid to right side of my chest was injured extending to my right side with pain and bruising on and under my right breast. I went by ambulance to an ER. I am alarmed and traumatized. I have been experiencing lightheadedness since the accident. I have had headaches. The car took off as I was attempting to stop. I had NO control of the vehicle and could not bring it to a stop. There were no warning messages etc. If people were near or in front of me it would have been catastrophic, I had no control. There is a police report. My car is to be examined by the insurance company. My understanding is that it will be considered “totaled “. I reported the accident to Honda who I lease from. I was told that it could be “a software problem “. When the car malfunctioned I had just left my home , driving for the first time that day. My first stop was driving a couple of blocks to vote. I do not know how to upload pictures or the accident report. I have pictures of the car from the tow lot. After returning from the hospital I took pictures of the site to include the downed sign, damaged tree and broken car pieces in the driveway. I retrieved 2 large pieces of the car from the driveway.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11554068November 7, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving in the left lane of a two lane street. Due to construction, the right hand lane had orange construction barrels. All of a sudden, alarms went off, in RED LETTERS the word BRAKE! appeared on my dashboard and the car automatically braked - hard. There was no obstruction of any kind in my lane. All the items on my seats flew to the floor. The seat belt wrenched me back. I now have a mild sore shoulder, neck and back. If someone had been following me, they certainly would have hit me due to the sudden, unexplained stop. The incident was very shocking and scary, since there was no obstruction of any kind in my lane, it took me totally by surprise. As I travelled, I was in no danger. The only danger would be if I suddenly stopped, which my car automatically did! I will be sure to turn this "safety" feature off in the future. This was a failure of the automatic Collision Mitigation Braking System (CMBS). The system was activated when no danger was present. I did not contact a mechanic or the manufacturer, as I question whether my complaint would be taken seriously.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11553659November 5, 2023
STEERING
The steering wheel seems to get stuck. When you are driving high speeds. Driving down highway. It gets stuck in a groove. You are constantly correcting . You're constantly fighting with the steering wheel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553301November 2, 2023
STEERING
This issue happened immediately after buying the car. When I turn the steering wheel it makes a clicking sound. I brought it into Honda and they replaced a belt but the issue starting again within the hour. When I brought it back in I was told that they were able to find one video in the Honda service center with this issue. It turns out this happened with 2020-2024 Honda Civics which were recalled. I've contacted Honda 15 times with no reply. I have a complaint number, Fedexed and emailed leaders, emailed where I bought the car, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552994November 1, 2023
STEERING
Sticky steering wheel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552745October 30, 2023
ELECTRICAL SYSTEM
The dashboard (=all the gauges behind the wheel) turned off while I was traveling in highway. While I was looking a safe place to park, in about 10-15 seconds, dash come back on again and started showing all possible warnings. After parking on the shoulder, the car put itself in so called limp mode. The dealership took a look at it and stated that the components had been disconnected with the dashboard and they have to reset the ECU. They don't know what caused this issue yet claim it's ok to drive.This could have ended up with a serious accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552398October 28, 2023
STEERING
Sticky steering causing resistance when straightening the wheel from a slight turn. I live in the North GA mountains and my daily travel consists of many curves. When slightly turning the wheel left or right, then when trying to straighten the wheel back into place it feels as though the wheel catches/sticks. The resistance when trying to straighten the wheel causes me to apply more pressure and force when straightening the wheel back into place. I feel as though this could cause an accident and it scary. It’s been doing it daily on every drive over the last month. Purchased the car in June 2023. My husband which is a police officer has driven the car as well and has also noticed the issue and he believes it has gotten worse. Please help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552439October 28, 2023
ELECTRICAL SYSTEM, STEERING
At speeds around and above 60 MPH, my 2023 CRV's steering becomes "hesitant and jerky". This is most noticeable when driving on the highway. As highway roads are generally not curvy, I make normal small adjustments while driving to stay centered in my line. Almost continuously, however, when I attempt to make these steering inputs and adjustments, my steering wheel feels "stuck in place" for a up to a second before I finally apply enough force and the steering wheel moves. When it does finally move, the steering wheel's movements are sudden and jerky. It almost feels like my steering wheel is "fighting to stay unmoved" for a split second or so. I have a 2017 Honda Civic and the steering feels normal and smooth on the highway. My assumption is either a hardware or software issue with the electric power steering system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552207October 27, 2023
STEERING
Steering wheel sticks when trying to make minor steering corrections at a speed over 40.. Since this is built on a Civic frame it is suffering from the same problem as on the Civic Steering Recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552134October 26, 2023
STEERING
My car has a little over 6k miles. Since September 2023, I have noticed that my steering wheel no longer moves smoothly. There are choppy movements of the wheel, almost glitchy feeling and jerky. Slight movement of the wheel will oversteer the car. The wheel also moves choppy when trying to keep the wheel from moving when stopped and not driving. Feel like I am trying so hard to keep the car moving straight. It occurs when lane keep assist is turned off as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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