Honda CR-V Complaints (2002)

515 consumer complaints on file.

#766627September 3, 2002
SUSPENSION
FROM THE TIME I BOUGHT MY CRV I NOTICE THAT THE STEERING WHEEL PULL TO THE RIGHT AT ALL TIME. I SEND IT BACK 3 TIMES AT THE HONDA DEALER AND THEY CHECK THE ALIGNMENT AND IT IS PERFECT, THEY SWITCHES THE TIRES AND IT STILL THE SAME, THEY TOLD ME THAT IT IS NATURAL TO ALL CRV DUE TO THE TORK DRIVE SYSTEM DESIGN. THE LAST TIME I SEND IT BACK TO MY DEALER HE DRIVES IT AND TOLD ME THAT THERE IS NOTHING WRONG WITH MY CAR. I TOOK A VIDEO WITH ME AND SHOW IT MANY TIME TO THE MANAGER OF HONDA, THE CRV PULL TO THE RIGHT AND THE MANAGER TOLD ME THAT I AM NOT THE ONLY ONE WHO COMPLAIN ABOUT IT. I COULD NOT TRUST TO DRIVE THIS DANGEROUS CAR WITH MY 9 MONTH OLD SON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017402August 28, 2002
VEHICLE SPEED CONTROL
ENGINE SURGES WHILE DRIVING, AND THEN DIIES. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017167August 26, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING, FUEL PUMP WAS DISLODGED AND CAME IN CONTACT WITH TURNING AXLE. COULD HAVE RESULTED IN A FUEL LEAK AND VEHICLE FIRE. CONTACTED DEALERSHIP.*AKTHE BRACKET NEARLY CUT THROUGH THE PLASTIC FUEL CANISTER. LIGHT CONTACT WITH SAND WHILE DRIVING VEHICLE ON THE BEACH DISPLACED THE FUEL PUMP ASSEMBLY REAR WARD INTO THE REAR AXLE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015355August 1, 2002
AIR BAGS
SRS SYSTEM LIGHT CAME ON AND STAYED ON.THIS INDICATES IF VEHICLE IS IN A CRASH, AIR BAGS WILL BE INOPERATIVE. DEALER CONTACTED. CANNOT FIX PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764987July 31, 2002
ELECTRICAL SYSTEM:IGNITION:MODULE, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CAR SKIPS AND HESITATES WHEN ACCELERATING BETWEEN 35 & 50 MPH. HAS CAUSED 3 NEAR ACCIDENTS MAINLY DUE TO BEING STARTLED. VEHICLE IS UNRELIABLE AND UNSAFE. HONDA HAS REPLACED COMPUTER AND OXYGEN SENSOR WITHOUT IMPROVING THE POOR PERFORMANCE. HONDA NOW TAKES THE OFFICIAL POSITION OF "THIS IS A CHARACTERISTIC OF THIS MODEL". I HAVE ASKED THAT THEY TAKE ME OUT OF THE VEHICLE AND HONDA HAS REFUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763962July 8, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY CAR STALLED IN THE MIDDLE OF THE ROAD. I COULDN'T START IT AND HAD TO TOWED IT DOWN TO DEALER. I WAS LUCKY THAT IT DID NOT HAPPENED IN THE HIGHWAY. I CAN NOT IMAGINE WHAT WILL BE HAPPEN IF IT STALLS AGAIN IT THE MIDDLE OF THE HIGH WHERE EVERY ONE DRIVES SO CLOSE AND HIGH SPEED. I DRIVE ABOUT 150 MILES EVERY WORKDAY FOR MY JOB AND MOSTLY IN THE HIGH WAY. I ALSO TRAVEL AT NIGHT. I AM WORRIED ABOUT MY LIFE AND LIFE OF MY FAMILY MEMBER. AND I BELIEF THAT IT IS A SAFETY ISSUE .I TRIED TO TALK TO THE COMPANEY AND ALSO WROTE THEM A LETTER BUT IT SEEMS THERY ARE NOT GIVING IT ANY SERIOUS CONSIDERATION FOR OBVIOUS ECONOMIC REASON. I HOPE YOU COULD HELP ME. THE DEALER COULD NOT FIND ANYTHING TO REPAIR WHICH MAKES IT MORE DIFFICULT BECAUSE WHATEVER IS THE REASON MAY BE IT IS STILL THERE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763860July 5, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
PROBLEM STARTED APPROX 7500 MILES. I WAS GETTING LOUD POPPING NOISES FROM FRONT AND REAR BRAKES. OCCURRED WHEN BACKING UP / MOVING FORWARD ( CHANGING DIRECTIONS WHILE APPLYING BRAKES.) EVERY DAY GOT WORSE, YOU COULD HEAR NOISE FROM A DISTANCE OF +100'. HONDA HAS A BULLETIN ON THIS PROBLEM, HOWEVER, THEY ARE DOWN PLAYING IT. THEY STATE IT IS A 'CLICKING NOISE'. IT IS NOT A 'CLICKING NOISE', I HAVE A LOUD POPPING, METAL TO METAL NOISE. TOOK TO DEALER SEVERAL TIMES. DEALER DETERMINED IT WAS 'DEFECTIVE BRAKE PADS' AND MY CR-V NOISE WAS LOUDER THAN MOST. DEALER REPLACED BRAKE PADS (DEALER WORK ORDER INV#W70499) YOU COULD SEE WHERE THE METAL TIPS OF THE PADS WERE BANGING BACK AND FORTH AGAINST THE CALIPER BRACKETS. I MET WITH AMERICAN HONDA JUL 02 2002. IN SO MANY WORDS HE SAID HONDA IS STILL LOOKING INTO THE MATTER, SINCE THE 2002 MODEL IS TOTALLY NEW, IT COULD BE THAT THE BRAKE PADS ARE TOO SMALL OR THE CALIPERS TOO BIG, SOMETHING IS DEFINITELY WRONG. AMERICAN HONDA REP. SAID THEY ARE VERY CONCERNED ABOUT THIS MATTER, BUT AT THIS TIME, REPLACING THE BRAKE PADS ARE THE ONLY THING THEY CAN THINK OF TO DO, HOPING THAT THE REPLACEMENT PADS ARE A FRACTION LARGER THAN THE ORIGINAL PADS. THE DEALER, AMERICAN HONDA AND I DO NOT KNOW IF THE PROBLEM HAS BEEN SOLVED. IT IS A NOISE NOT DETECTED WHEN THE VEHICLE IS FIRST PURCHASED, IT OCCURS WHEN YOU GET SOME MILEAGE ON THE BRAKE PADS. PLEASE ADVISE MORE INFORMATION AND CHECK INTO THIS DEFECT BEFORE THERE IS A SERIOUS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762702June 5, 2002
SUSPENSION:FRONT
CREAKING/POPPING NOISE WHEN TURNING INTO PARKING AREA, DRIVEWAY,BACKING IN/OUT, OCCURS AT LOW SPEEDS - TOOK TO DEALER - THEY HEARD NOISE, HOWEVER, COULD NOT FIND A SOLUTION TO CORRECT THE PROBLEM - WITH OUR DESCRIPTION, AN INDEPENDENT ASE MECHANIC SAID COULD BE BROKEN BUSHING, METAL TO METAL. HE ALSO SAID EVEN IF YOU SPRAYED WITH SILICONE, IT WOULD NOT DO ANY GOOD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010301May 22, 2002
ELECTRICAL SYSTEM:WIRING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, EXTERIOR LIGHTING:TAIL LIGHTS
DEALER WAS UNABLE TO HOOK UP WIRING HARNESS ON TOW BAR THAT GOES UP TO THE MOTOR HOME. CONSUMER FEELS IT'S UNSAFE TO DRIVE WITHOUT TAIL LIGHTS ON TOW BAR. ALSO, IF A VEHICLE WEIGHS OVER 1000 POUNDS, IN SOME STATES, ITEM THAT IS BEING TOWED MUST HAVE BRAKES. BRAKES WERE NOT AVAILBLE AT TIME OF PURCHASE. *AK THIS VEHICLE WAS PURCHSED WITH A CONTRACT AGREEMENT TO BE ABLE TO TOW BEHIND A MOTORHOME. THE DEALER WAS UNABLE TO COMPLETE THE AGREEMENT. CONSUMER WAS INFORMED BY THE DEALER THAT THE REAR LIGHTS WERE NOT WORKING AS REQUIRED AND THE BRAKING SYSTEM WAS NOT WIRED. THE WIRE SYSTEM IS REQUIRED TO ACTIVATE WHEN THE TOW VEHICLE BRAKES. THE MANAGER TOLD CONSUMER THAT HONDA WOULD NOT SPEND ANY MORE TIME OR MONEY ON A PROPER INSTALLATION. *JG1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009701May 13, 2002
ELECTRICAL SYSTEM:IGNITION:MODULE
WHILE DRIVING, ENGINE WILL START TO SHAKE AND THEN WHEN TRYING TO REACCELERATE VEHICLE HAS DIFFICULTY IN MOVING. CONTACTED DEALER WHO NOTED THAT THERE WAS SOMETHING WRONG WITH COMPUTER IN VEHICLE.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008800April 29, 2002
TIRES
TIRE BLEWOUT WHILE GOING 70 MPH.*AK CAUSED BY ROAD DEBRIS NOT EQUIPMENT FAILURE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760991April 21, 2002
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHILE I WAS DRIVING MY HONDA CR-V ON THE HIGHWAY WITH 65 MILE/HR, THE HOOD WAS POPED UP SUDDENDLY WITHOUT ANY WARNING. THE HOOD EVEN FLIPPED OVER ENTIRELY AND HIT THE WINDSHIELD. THE HOOD SMASHED INO WINDSHIELD SO PWERFULLY, THE WINDSHIELD WAS TOTALLY DAMAGED. BESIDES, THE WHOLE WINDOW VIEW WAS BLOCKED OUT ENTIRELY BY HOOD, CAR WAS LOST CONTROL ON HIGHWAY WITH 65 MILE/HR FOR A FEW SECONDS.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#760997April 21, 2002
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHILE I WAS DRIVING MY 2002 HONDA CRV ON THE HIGHWAY ABOUT 65 MILE/HR, THE HOOD WAS POPPED UP SUDDENLY WITHOUT ANY WARNING SIGN. THE HOOD EVEN FLIPPED OVER MORE THAN 90 DEGREES AND HIT THE WINDSHIELD. THE HOOD SMASHED INTO WINDSHIELD SO POWERFULLY, THE WINDSHIELD WAS TOTALLY DAMAGED. THE IMPACT WAS SO STRONG, ALL ITEMS INSIDE THE CAR WAS FLYING FREELY INSIDE THE CAR, SUCH AS SUNGLASSES, GARAGE GARAGE DOOR OPENER, PARKING DECAL. MY EYE WAS HIT BY GARAGE DOOR OPENER, I LOST MY LEFT EYES VISION TEMPORARY. THE WORST PART IS THE WHOLE FRONT WINDOW VIEW WAS BLOCKED OUT ENTIRELY BY THE HOOD. MY CAR LOST CONTROL ON HIGHWAY WITH 65 MILES SPEED FOR A FEW SECONDS, IT WAS THE MOST SCARY MOMENT IN MY WHOLE LIFE. I WAS VERY LUCKY TO GET THE CAR UNDER CONTROL. IT IS EITHER THE DEFECT PART OR INFERIOR DESIGN TO CAUSE THE HOOD TO HIT WINDSHIELD. THIS PROBLEM SHOULDNT HAPPEN AND IT IS VERY DANGEROUS AND FATAL, I HOPE YOUR OFFICE CAN TAKE ACTION ASAP TO AVOID ANY DEATH DUE TO THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8006374March 26, 2002
AIR BAGS
THE SRS LIGHT WILL COMES ON AND STAYS ON WHILE THE CONSUMER IS DRIVING, THE DEALER WAS CONTACTED AND NOTED THAT THERE COULD BE A PROBLEM WITH THE SEAT BELTS IN THE VEHICLE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757242January 23, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TWICE IN THE FIRST 6 WEEKS I HAVE REACHED FOR THE RADIO CONTROLS AND HAVE ACCIDENTLY GOTTEN THE SLEEVE OF MY COAT CAUGHT ON THE GEAR SHIFTER CAUSING ME TO SHIFT INTO NEUTRAL FROM DRIVE. MY CONCERN IS IF THIS COULD FURTHER AND PUT THE VEHICLE INTO REVERSE. THIS COULD CAUSE AND ACCIDENT WITH INJURIES AS WELL AS DOING DAMAGE TO THE TRANSMISSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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