Honda CR-V Complaints (2019)

1,107 consumer complaints on file.

#11568460January 29, 2024
STEERING
Starting at just over 36,000 miles after the last time I used LKAS there is now a stickiness in the steering. Light catches that almost seem like the LKAS is still trying to correct. I can overcome the catches, but makes the steering less comfortable than it should be and worry about worsening issue. Will be taking the car in for service but have seen may issues related to steering on this model of car, so wanted to make sure all complaints are noted by NHTSA. No warning lights are showing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568498January 29, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
A little over two weeks ago we took our 2019 Honda CRV to the dealership because all the indicator lights were lighting up on the dashboard. It started as I was sitting in the car with the car idling as I waited for my husband to come out of the store. We took a short video of what it was doing. The car was at the dealership the next day, but there were no indicator lights like the previous day. We shared the video with the service rep. When we picked it up we were told the fuel injectors needed to be replaced and it would cost in excess of $2,300. The car has less than 78,000 miles on it. The service rep said that if it was his car he would not drive it a distance (freeway) with this problem. That says to me that it is a safety issue. We had been concerned that it could be an electrical issue because the car was in a front-end, side-swipe collision in November 2023, and we had just gotten it back from repairs at the dealership two weeks before the indicator lights problem. The service rep assured us it was not an electrical problem. I looked up the problem on the internet. On [XXX] there were a number of other Honda CRV owners with the same problem at about the same mileage. Our safety is at risk with possible risk to friends and family because we need to drive on the freeway for daily activities. We took it to an independent automotive service location. They did not come to the same conclusion; the indicator lights were no longer on. This vehicle component has not been inspected by any others, other than already mentioned. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567638January 24, 2024
FUEL/PROPULSION SYSTEM
I received the initial msg sending from the rental platform Turo on 12/18/2023 stating that my car has to be unlisted due to FUEL PUMP NOT TO RESALE, since then I have been contacting my local HONDA dealerships all over and see what repairs I need to get it fixed. It has been more than a month, no any advisors contacted me yet, nor any dealerships has the part yet. Everytime I call, they said it is safe to drive, but when I ask for the paperwork/ clarification letter that Turo required in order to relist my car, no one was able to help. This inconvenience has been a huge financial lost as a Turo host. I don't get any update, not even an official letter for more than a month. As far as I received the initial Turo msg, I had been driving normally, nothing weird happened. So my questions are : 1. How long would take Honda to get the part ordered? 2. If it is safe to drive, who shall have the access to get me a letter to satisfy Turo? 3. If it is not safe to drive, should Honda replace a temporary car for me to drive without any charge? Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567258January 23, 2024
POWER TRAIN, ENGINE
The contact owns a 2019 Honda CR-V. The contact stated that upon starting the vehicle, the vehicle idled extremely rough. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a misfire in cylinder #1. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-037. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566896January 22, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The AEB system has malfunctioned on two occasions while driving the vehicle. Yes, the safety of myself & others was put at risk. The problem has not been confirmed by the dealer, but I plan on contacting the dealership this week to inform them of the issue and get more information on how to fix this problem. There has been no warning messages or other symptoms of the problem before. On both occasions where the AEB system malfunctioned, the dashboard screen lit up and said "brake" even though there was no traffic in front of my vehicle. The first time this happened was about a month ago, and the second occasion happened just yesterday afternoon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566911January 22, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact made an appointment and took the vehicle to the dealer; however, upon arrival, the contact was informed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567039January 22, 2024
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Rear camera stopped working, just shows a pink screen on the dashboard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566411January 19, 2024
FUEL/PROPULSION SYSTEM
Fuel pump inoperative
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566448January 19, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566392January 18, 2024
FUEL/PROPULSION SYSTEM
All dashboard warning lights were lit. Looked it up on line and prior years had their warranty period extended to include fuel injectors. My coded for this. Had to have them replaced at a Honda dealership. But my car is 5 yrs. Old with 61k and I have to pay for the repair. This is a safety issue as I was told the car could stop without warning while driving. Honda will only do a recall or warranty exception if you make them. I contacted Honda corporate and they refunded a warranty exception even though this car was dangerous to keep driving with the fuel injector failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565977January 17, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact stated while driving 73 MPH, the vehicle stalled with several unknown warning lights flashing on the instrument panel. The contact coasted the vehicle off to the shoulder of the highway. Due to the failure, the vehicle was towed to an independent mechanic where it remained. The contact later received a notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565817January 16, 2024
FUEL/PROPULSION SYSTEM
I am taking this vehicle on a trip and am concerned that it will stop running due to the faulty fuel pump. I have contacted my dealer and Honda. I was told there is nothing they can do. I am [XXX] and I am not comfortable taking this vehicle on a trip. I may get stranded in a remote location or in bad weather. Please help. I am leaving this Friday. I have tried to resolve this with Honda and the dealer. I do not feel safe driving this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564457January 9, 2024
SERVICE BRAKES, STEERING, ELECTRICAL SYSTEM
The contact owns a 2019 Honda CR-V. The contact stated while driving 30 MPH, the messages "Emission System Problem", "Brake System Problem”, "Tire Pressure Monitoring Problem", "Brake Hose System Problem" and "Power Steering EPS Fault" were displayed. The contact stated that the vehicle had not experienced a mechanical failure. The contact stopped driving the vehicle due to safety concerns. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564476January 9, 2024
ELECTRICAL SYSTEM, STEERING, POWER TRAIN
While driving the car at highway speed the vehicle experienced a complete loss of power to all essential functions. The engine shutdown and there was no steering and loss of some of the brake functions. Multiple warnings started showing ( too many to list here ). The car came to a stop partially in the highway and we experienced several near misses by passing vehicles before we could get enough assistance to push the vehicle out of the roadway. Since this incident a simple search has shown that this is a very common problem with this vehicle. It appears that it could be a problem with the computer software. This problem has a very high potential for serious injury or death when it occurs while driving at highway speeds. Please look into this issue as soon as possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564172January 8, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
seems like this is an on going issue honda safety systems failing around 30k miles. loss of all systems VSA, RMS, ACC, CMS. prior to all loss, the system would out of the blue activate when there was no cause. system will not reset and all dash warnings are on all started when the front right wheel might have had a slip issue going through a puddle of water. with the large amounts of failures, honda needs to step up and fix these issues as it is now a guaranteed profit maker for their dealers as estimated cost is 1800 dollars, pretty stiff for fixed ss income.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563739January 5, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
All the warning lights come on. When they do, none of the features work including cruise control and advanced vehicle detection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563747January 5, 2024
STEERING
I live in Puerto RIco. I was just quoted $3,000 for new Rack and Pinion. Vehicle always maintained correctly and almost new, not even 5 years. Honda knows that this problem with the Rack and Pinions exist and is a safety concern and issue. Other three vehicles in the dealer repair shop with the same issue, one of them with only 900 miles. Other customers had to pay full price. Honda knows about this problem, a recent recall for Civics was announced for their Rack and Pinions. Many Rack and Pinions have problems and Honda has not recalled this part for CRVs. I change engine oil every 3,000 miles with high quality Synthetic oil. Honda original filter. Changed Transmission oil every 30,000 miles and coolant as well. This is a SAFETY, a costly part the Honda knows is faulty and should be recalled immediately. I'm a customer that bought this Honda CRV-Touring expecting the quality and reliability that Honda has claimed. Today I received the news of a gas pump recalled, and a prematurely faulty Rack and Pinion. This is just unbelievable. I'm writing in the hopes of some good news from Honda to replace my Rack and Pinion before an accident happens. I'm still paying for this vehicle. Waiting for your prompt response, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562754December 30, 2023
FUEL/PROPULSION SYSTEM
Nothing has happened thus far, but: Read about the recall in the paper. Went to the Honda website where they confirmed the vehicle is part of the recall and said "Your search results indicate that your vehicle may be affected by a recall. If you conducted your search by VIN, please take immediate action to have your vehicle repaired, as your safety may be at risk." Went to the NHTSA website, where you all said, "Safety Risk: If the fuel pump module is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury." Additionally from NHTSA "Recall Status: Recall Incomplete, remedy not yet available." Called the local Honda dealership and they said they won't have parts until Fall 2024. Per NHTSA website "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please file an online complaint with NHTSA." So that's what I'm doing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562685December 29, 2023
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
Was parked on side of road. No previous warning lights. Car would not start. Unable to put on hazard lights in dark on highway. Had to be towed. All dash wearing lights on only. Was at dealer 2 months prior due to all dash lights on and power failure. Replaced battery and car was re coded per dealer. Prior to that all dash lights came on when car turned off and had to disconnect battery cable every night. Now car does not turnover when jumped and battery charged. Dealer thinks might be a smart unit and parasitic battery drain. Car only has 42000 miles on it. No hazards, worried about being rear ended. i What if there was an abrupt power failure while driving. Living in Wisconsin what if stranded in freezing temps. Unreliable car due to manufacture defects.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562292December 28, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Rear doors will not open when getting out or opening. I changed batteries in key fob, but didn't help. 12/27/23 all lights on dash went black and stayed off for about 5 miles. I've had the brakes stop me and I was thrown forward hard. My main worry is if my electrical system goes out while driving, will my car lock up and cause an accident?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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