Honda CR-V Complaints (2004)

501 consumer complaints on file.

#10086123August 3, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
OUR 2004 HONDA CR-V WAS TAKEN TO THE DEALER FOR ITS FIRST OIL CHANGE AFTER 6 MONTHS OF OWNERSHIP AND 2,038 MILES DRIVEN. AFTER DRIVING A FEW MILES TOWARD HOME THE OIL BEGAN DRAINING RAPIDLY FROM THE CAR AND SMOKE WAS BILLOWING FROM UNDERNEATH THE CAR. MY WIFE, FOLLOWING IN ANOTHER CAR, SIGNALED ME TO PULL OVER. I DID AND IMMEDIATELY SHUT THE ENGINE OFF. THE REMAINING OIL DRAINED OUT AND THE SMOKE AND HEAT SUBSIDED. WE BELIEVE A FIRE WOULD HAVE RESULTED IF I HAD DRIVEN MUCH FARTHER.*AK WHEN DROPPING OFF THE CAR, I MADE A SPECIAL POINT TO REMIND THE DEALER THIS MODEL HAD REPORTED FIRE PROBLEMS ASSOCIATED WITH OIL CHANGES. THE DEALER EXAMINED THE CAR AFTER THE INCIDENT AND ADMITTED THE FILTER HAD NOT BEEN PROPERLY INSTALLED. DESPITE THE REMINDER, ANY STEPS TAKEN BY HONDA TO REMEDY THE SITUATION, AND SERVICE BY A LARGE HONDA DEALER, THIS DANGEROUS SITUATION STILL RESULTED. WE BELIEVE BOTH HONDA AND NHTSA ARE REMISS IN NOT ORDERING A RECALL OF THIS VEHICLE FOR SOME MODIFICATION TO PREVENT SUCH OIL LEAKS FROM FALLING ONTO THE CATALYTIC CONVERTER OR OTHER PARTS HOT ENOUGH TO CAUSE COMBUSTION. WE DID NOT DRIVE THE CR-V AGAIN AND TRADED FOR A SAFER VEHICLE. THE DEALER INDICATED HE WOULD RESELL THE CR-V. WILL IT TAKE BURNING INJURIES OR DEATH BEFORE YOU TAKE ACTION?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086130August 3, 2004
ENGINE AND ENGINE COOLING
2004, HONDA CR-V CAUGHT FIRE AFTER FIRST SERVICE. NO PRIOR WARNING. THIS HAPPENED TODAY. HONDA HADE CONSUMER'S VEHICLE, AND KEPT IT FOR NEXT DAY. SOMETIMES, NOT SURE WHAT OUTCOME WILL BE. SAW PROGRAM ON INTERNET MSNBC ABOUT THIS PROBLEM RELATING TO OIL FILTER FAILURE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10083122August 1, 2004
SUSPENSION:FRONT
RECENLY WHILE ON VACATION I PICKED UP A NEWS PAPER THE UNION TIMES SATURDAY JULY 10 2004. THE ARTICLE WAS IN THE B SECTION ABOUT A HONDA CRV CATCHING FIRE AFTER ITS FIRST OIL CHANGE. THE BLAME WAS PLACED ON THE DEALER?*AK HERES THE PROBLEM. HONDA RECENTLY SWITCHED TO 0W-20W OIL FOR THE 2003 AND 2004 HONDA`S. NOT MORE THAN THE VICOSITY OF COOKING OIL. WE ALL KNOW WHAT CAN HAPPEN WHEN COOKING OIL IS HOT? NOW HERE THE GOOD PART. WHEN THE OIL IS CHNAGE IN THE NEW BODY HONDA CRV THE OIL DRAINS DOWN ACROSS THE RIGHT SIDE SUB FRAME AND BEING THIS OIL VISCOSITY IS VERY ADHESIVE IT RUN DIRECTLY INTO THE RETANGLE HOLE ON THE SIDE OF THE FRAME. THEN WHEN THE VEHICLE LEAVES THE DEALER THE AIR TRAVELING UNDER THE VEHICLE CREATE A SPRAY NOZZLE DIRECTLY AT THE EXHAUST. IF THE PERSON HAS JUST COME IN FROM A LONG DRIVE THE EXHAUST WILL NEVER COOL DOWN ENOUGH BECAUSE OF HONDA REQUIRMENT FOR THE DEALERSHIP TO HAVE HONDA`S NEW "EXPRESS CHANGE " IN PLACE. IT LEAVES THE DEALERSHIP ALREADY HOT AND THE FIRE OCCURS. YOU MAY HAVE GUESSED YES I WORK FOR A DEALERSHIP. WE NOW USE A RUBBER STOPPER TO PLUG THE FRAME AND FILL IN THAT TROUBLESOME RECTANCLE HOLE WITH SILICONE PREVENTING OIL FROM ENTERING THE FRAME. WE KEEP WATER IN REFILLABLE SPAYERS TO EXTINGUSH FLAME BURST IF THEY OCCUR WHILE CHANGING OIL.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10083798July 29, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER WAS DRIVING WHEN THE GAS PEDAL STUCK. CONSUMER PULLED THE FLOOR MAT BACK AND APPLIED THE BRAKES, BUT VEHICLE DID NOT STOP. CONSUMER PUT VEHICLE IN NEUTRAL, AND TRIED TO SHUT IT OFF, BUT VEHICLE WOULD NOT SHUT OFF. A POLICE OFFICER URGED CONSUMER TO RAM VEHICLE IN ORDER TO SLOW IT DOWN. THEN, VEHICLE WAS TOWED TO THE DEALER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10083676July 28, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
AFTER HAVING AN OIL CHANGE, AND WHILE DRIVING BLUE SMOKE COME FROM UNDER HOOD, AND FIRE ERUPTED FROM UNDER THE CARRIAGE. VEHICLE WAS TOWED TO DEALERSHIP. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10083951July 26, 2004
AIR BAGS:FRONTAL
DEFECT REGARDING WIRING HARNESS OF THE DRIVER'S FRONT AIR BAG BEING INCORRECTLY WIRED. *MR THE VEHICLE WAS IN AN ACCIDENT. IN ORDER TO AVOID BEING STRUCK BY AN ONGOING VAN, THE CONSUMER SKIDDED OFF THE ROAD AND HIT A POLE. THE AIR BAG NEVER DEPLOYED. *SC THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE WIRING OF THE AIR BAG. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10082566July 24, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
THE OIL FILTER WAS CHANGED ON THE FIRST OIL CHANGE FOR A NEW VEHICLE WHEN THE FILRE WAS CHANGE ONE OF THE GASKETS STUCK TO THE ENGINE,THE DOUBLE BANDED GASKET BURST AND OIL WAS RELEASED ONTO THE EXHAUST, CAUSING A FIRE.*AK A NEW OIL FILTER WAS INSTALLED AFTER THE EXTRA GASKET WAS REMOVED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10082516July 23, 2004
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL, ENGINE AND ENGINE COOLING
PURCHASED A 2004 HONDA CR-V IN JANUARY, 2004 AND WITH ITS FIRST OIL CHANGE ON MARCH 26, 2004, BECAUSE OF THE DOUBLE-GASKET (NOT REMOVED), IT INTERNALLY LEAKED ALL FLUIDS LEAVING NO OIL IN PAN AND CAUSING DIFFICULTY IN REMOVING THE FILTER.*AK SERVICE MGR., MARK KORALLUS AND A MECHANIC CAME TO WHERE CAR HAD STOPPED, JUST A COUPLE OF BLOCKS FROM DEALERSHIP, WITH A 5 GALLON TANK OF OIL. UPON INSPECTION OF VEHICLE, MR. KORALLUS, INFORMED ME THAT IT WAS CAUSED BY THE DOUBLE GASKET. THEY THEN PROCEEDED TO CLEAN THE MESS UP WITH 6 CANS OF BRAKE FLUID. HOW SAFE CAN THIS BE? THERE'S NO GUARANTEE THAT THIS NEGLIGENCE ON HONDA'S PART WON'T CAUSE SERIOUS DAMAGES TO THE CAR IN THE FUTURE. WORSE YET, INJURIES. MY CAR IMMEDIATELY LOST ITS "NEW CAR" AFFECT AND I TRULY BELIEVE THAT IT'S NOT OPERATING AT ITS OPTIMAL PERFORMANCE AS HONDA SO HIGHLY PROMOTES. I HAVE LEFT SERVERAL PHONE MESSAGES FOR MR. KORALLUS, BUT TO DATE, HE HAS CHOSEN TO IGNORE THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083308July 20, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE THE VEHICLE WAS PARKED, THE CONSUMER NOTICED THAT OIL WAS LEAKING FROM THE VEHICLE. PLEASE PROVIDE MORE INFORMATION. *JB SEE ODI 10081292, SAME VIN. *DSY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082245July 19, 2004
SEAT BELTS, EQUIPMENT ADAPTIVE/MOBILITY
I OWN A 2004 HONDA CR-V AND I AM IN NEED OF A SEAT BELT EXTENDER FOR A PASSENGER WITH A DISABILITY. I'VE BEEN INFORMED BY MY LOCAL DEALERSHIP THAT HONDA DOES NOT MAKE AN EXTENDER FOR THE CR-V AS "IT'S AGAINST THE LAW". MY PASSENGER CANNOT SECURE THE SEAT BELT WITHOUT AN EXTENDER AND THIS THEREFORE COULD BE/IS A MAJOR LIFE OR DEATH SAFETY ISSUE. OTHER MANUFACTURERS PROVIDE THEM (CHRYSLER, FORD, GM). IS HONDA CORRECT OR IN VIOLATION OF ANY FEDERAL REQUIREMENT TO PROVIDE ONE FREE OF COST AS OTHER VEHICLE MANUFACTURERS DO? THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081292July 18, 2004
ENGINE AND ENGINE COOLING
OIL CHANGE TO 2004 HONDA CRV RESULTED IN THE PREDECESSOR OF A FIRE. AS SOON AS I STARTED THE CAR, A CUSTOMER CAME RUNNING OUT POUNDING ON MY WINDOW. THERE WAS OIL SPEWING OUT THE BOTTOM OF THE CAR. I HAD JUST READ THE WASHINGTON POST ARTICLE REGARDING RECENT FIRES TO CRV'S AFTER OIL CHANGES. I SHOWING THE ARTICLE TO THE TECHNICIAN AND HE ASSURED ME EVEERYTHING WOULD BE FINE. TO NO AVAIL. THIS IS MORE THAN JUST SHODDY MECHANICS WORK. TOO MANY OF THESE VEHICLES ARE HAVING THIS PROBLEM. INCLUDING ME! SEE ODI 10083308, SAME VIN. *DSY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081234July 16, 2004
ELECTRICAL SYSTEM:WIRING
WE GOT OUR FIRST OIL CHANGE AND AFTERWARDS MY CAR STARTED SMOKING REALLY BAD AND THE LOW OIL LIGHT CAME ON. WHEN I CALLED MY BOYFRIEND TO COME HELP ME 15 QUARTS OF OIL LATER AND 2 FILTERS LATER, IT WAS FINALLY NOTICED THE ORIGINAL O RING HAD MELTED TO THE BLOCK. THE OIL HAD SPRAYED ALL OVER THE UNDERSIDE OF MY VEHICLE AND STARTED TO BURN. HAD I NOT PULLD OVER WHEN I HAD MY CAR PROBABLY WOULD HAVE CAUGHT FIRE. I PULLED OVER JUST IN TIME. MY BOYFRIEND SEEMS TO THINK THAT THIS HAPPENED BACAUSE OF WHERE THE POSITION OF THE OIL FILTER IS BASICALLY IT IS TO CLOSE TO THE EXHAUST MANIFOLD AND THE RING IS GETTING TO HOT AND MELTING TO THE BLOCK.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10082143July 16, 2004
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING AT 5 MPH VEHICLE CAUGHT ON FIRE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10081029July 14, 2004
FUEL SYSTEM, GASOLINE:STORAGE
UNDER FUEL TANK CAP, THERE IS A VENT HOLE AND A PLASTIC EXTENSION (SCOOP SHAPE). THIS PLASTIC IS POINTING UPWARD AND VENT HOLE IS AT THE LOWEST POINT. IN RAIN OR DURING CAR WASHING WATER GETS ON THE SCOOP THROUGH THE FULE DOOR (FUEL DOOR IS NOT WATER TIGHT) AND WATER ENTERS INTO THE FUEL TANK THROUGH THE VENT HOLE. AND WATER GETS INTO THE ENGINE CYLINDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081777July 13, 2004
ENGINE AND ENGINE COOLING
A THOUSAND MILES AFTER THE FIRST OIL CHANGE VEHICLE CAUGHT ON FIRE WHILE DRIVING AT 60 MPH. THE FIRE WAS DUE TO POORLY INSTALLED OIL FILTERS. DEALER WAS REPLACING THE VEHICLE WITHOUT RESISTANC. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10081680July 12, 2004
STEERING:LINKAGES:DRAG:POWER ASSIST SYSTEM
WHILE DRIVING, AND TRYING TO MAKE A TURN STEERING WHEEL FROZE AND THE CAR BECAME UNCONTROLLABLE. DEALER'S SERVICE MANAGER DROVE THE VEHICLE, AND AGREED THAT THE POWER STEERING UNIT WAS DEFECTIVE. HONDA WILL NOT REPAIR THE VEHICLE, AND STATED VEHICLE HAD NO DEFECTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080832July 12, 2004
ENGINE AND ENGINE COOLING
I CAN NOT BELIEVE THAT HONDA WILL NOT RECALL THERE 2003-2004 CRV TO PREVENT A FIRE OR LOSS OF LIFE HAPPENING TO SOMEONE. NOR CAN I BELIEVE THAT YOUR ORGANIZATION WILL ALLOW THIS PRACTICE TO GO ON. I HAVE RECENTLY PURCHASED MY CAR, HOPING FOR A PIECE OF MIND, YET I AM CONSTANTLY WORRIED THAT I OR MY 2 YEAR OLD SON WILL NOT BE ABLE TO GET OUT IN TIME. THAT IS A PRETTY HIGH PRICE TO PAY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080801July 11, 2004
FUEL SYSTEM, OTHER
ON MAY 15, I TOOK MY 2004 HONDA CRV TO THE DEALERSHIP FOR ITS FIRST OIL CHANGE. MY DAUGHTER PICKED UP THE CAR 2 HOURS LATER AND DROVE 1-2 MILES WHEN PASSERAGES IN NEARBY CARS BEGAN BLOWING THEIR HORNS AND TELLING HER TO GET OUT OF THE CAR BECAUSE IT WAS ON FIRE. MEN IN THE CAR BEHIND CALLED THE FIRE DEPT. AND BEING MECHANICS CHECKED THE OIL. IT WAS "BONE DRY." FIRE DEPT. CALLED FOR SAND TO BE LAID. THE CAR WAS TOWED TO THE HONDA DEALERSHIP WHERE THEY HAD CLEANED IT UP BY THE TIME I GOT TO THE DEALERSHIP. THEY WANTED ME TO GET IN THE CAR AND FEEL SAFE ABOUT MY NEW CAR WHICH HAD 3800 MILES. THEIR ANSWER TO WHY THIS HAPPENED WAS THAT THEY HAD LEFT THE OLD OIL GASKET ON AND HAD PUT THE NEW ONE ON TOP. IT HAD BLOWN OIL OUT THE TAILPIPE. I LEFT THE CAR THERE FOR 6 WEEKS WHILE I SOUGHT LEGAL HELP, HAD INDEPENDENT MECHANICS CHECK IT OUT, SENT OIL SAMPLES AND FILTER TO INDEPENDENT LABS FOR TESTING. DURING THIS TIME I CONTACTED HONDA COPORATION, LOCAL TV STATIONS, AND MADE NUMEROUS PHONE CALLS TO THE DEALERSHIP. I REQUESTED A NEW CAR AND TO HAVE THE SERVICE PLAN WHICH I HAD PURCHASED TRANSFERRED TO ANOTHER DEALERSHIP. TWO WEEKS AGO, THE DEALERSHIP DID AGREE TO ISSUE ME A 72 MONTHS/100,000 MILE WARRANTY AND THEY DID REFUND MY SERVICE PLAN SO THAT I MAY PURCHASE IT FROM ANOTHER DEALERSHIP. AMERICAN HONDA CORPORATION NEVER TOOK ANY OWNERSHIP FOR THE SITUATION. THEY AGREED WITH THE DEALERSHIP. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10080741July 10, 2004
ENGINE AND ENGINE COOLING
HAVING JUST HAD THE FIRST OIL CHANGE PERFORMED ON MY 2004 HONDA CR-V, I WAS ONLY A FEW BLOCKS AWAY FROM THE DEALERSHIP WHICH PERFORMED THE OIL CHANGE (HANOVER HONDA IN HANOVER, PA) WHEN SMOKE STARTED POURING OUT FROM UNDER THE HOOD AND THROUGH THE AIR CONDITIONING VENTS. I MANAGED TO GET THE VEHICLE OFF THE STREET AND THE IGNITION SWITCHED OFF WITHIN SECONDS OF THE LOW OIL WARNING LIGHT COMING ON. I WAS TOLD BY THE ASSISTANT SERVICE MANAGER THAT IT APPEARED THE OIL FILTER WAS DEFECTIVE. AFTER HEARING REPORTS IN THE NEWS (ON JULY 9, 2004) OF OTHER CR-V OWNER WHO EXPERIENCED FIRES IN THEIR VEHICLES THAT SEEMED TO ORIGINATE WITH THE OIL FILTER, I WANTED TO FILE THIS REPORT WITH NHTSA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080744July 10, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
DURING FUELING OF VEHICLE, 1 TO 2 SECONDS AFTER PUMP AUTOMATICALLY STOPS, FUEL SPILLS OUT OF FILLER TUBE. EVEN UPON REMOVING GAS PUMP HANDLE, FUEL CAN BE SEEN FLOWING OUT OF FILLER TUBE FOR SEVERAL SECONDS, DOWN THE SIDE OF THE CAR AND ONTO THE GROUND. ESTIMATE 4 TO 8 OUNCES TOTAL. POTENTIAL FIRE AND ENVIRONMENTAL HAZARD. OCCURS ABOUT 50% OF THE TIME THE CAR IS FUELED, AND HAS OCCURED AT DIFFERENT GAS STATIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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