Honda CR-V Complaints (2004)

501 consumer complaints on file.

#10110695February 17, 2005
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
INCIDENT #2 1. ON JANUARY 7, 2005, ON US HWY. 441, I STOPPED THE CRV TO REFUEL, OPENED THE (REPLACEMENT) HOOD, ADDED OIL, CLOSED THE HOOD AND RESUMED MY TRIP. 2. WITHIN 2-3 MILES AT A SPEED OF 60 MPH, THE CAR HOOD SUDDENLY FLEW UP AND CRASHED INTO THE WINDSHIELD COMPLETELY OBSCURING MY VIEW. BECAUSE IT WAS DAYLIGHT AND TRAFFIC WAS LIGHT, I WAS ABLE TO MOVE THE CAR OFF THE HIGHWAY WITHOUT INCIDENT. A POLICE OFFICER STOPPED TO INQUIRE, BUT THERE WAS NO NEED TO FILE A REPORT. 3. UNDRIVABLE, THE CRV WAS TOWED TO A BODY SHOP, WHERE THEY DISCOVERED THAT THE HOOD PROP ROD WAS INSERTED INTO THE HOOD LATCH, PREVENTING THE HOOD FROM LATCHING, THUS CAUSING THE ACCIDENT. DAMAGE TO THE VEHICLE INCLUDED THE HOOD, ROOF AND WINDSHIELD, ALL REPLACED BY THE BODY SHOP AT MY EXPENSE. HERE ARE THE ISSUES: A. THE DESIGN OF THE 2004 CRV HOOD PROP ROD IS DEFECTIVE. IT IS VERY EASY TO MISTAKENLY INSERT IT INTO THE HOOD LATCH, WHICH IS LOCATED LESS THAN AN INCH FROM THE ROD. I TRIED THE SAME MANEUVER ON OUR 2004 HONDA ACCORD, BUT THE PROP ROD IS LOCATED FAR ENOUGH AWAY FROM THE LATCH NOT TO TOUCH IT AT ALL. B. HONDA HAS MADE ITS REPUTATION AS A MANUFACTURER OF SAFE VEHICLES. THAT IS WHY I OWN TWO. HOWEVER, THE HONDA CRV DOES NOT HAVE A WARNING SYSTEM TO INDICATE IF THE HOOD IS UNLATCHED. IN THIS CASE, THOUGH BOTH THE HOOD LATCH AND SAFETY CATCH WERE UNLATCHED, I WAS NOT MADE AWARE OF IT AND WAS PLACED IN A SITUATION THAT JEOPARDIZED MY LIFE. THIS SITUATION COULD EASILY BE REMEDIED BY REDESIGNING THE ROD AND INSTALLING A WARNING LIGHT IN THE DASH SIMILAR TO THOSE INDICATING UNLATCHED TRUNKS AND DOORS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110693February 17, 2005
ENGINE AND ENGINE COOLING:ENGINE
1. IN APRIL, 2004, I TOOK MY NEW 2004 HONDA CRV TO A HONDA DEALERSHIP FOR ITS 5,000 MILE SCHEDULED SERVICE. 2. THE ENGINE CAUGHT FIRE ABOUT TEN MINUTES AFTER LEAVING. I PULLED OFF THE ROAD AND ALMOST IMMEDIATELY AN OFF DUTY FIRE FIGHTER PULLED OVER AND RENDERED HELP. THUS, THE ONLY MAJOR DAMAGE WAS TO THE MANIFOLD, ELECTRICAL HARNESS, HOOD ASSEMBLY AND WINDSHIELD. 3. THE DEALER ACCEPTED RESPONSIBILITY FOR THE FAULTY OIL CHANGE (THEY SHOWED ME THE DOUBLE O-RING THAT CAUSED THE INCIDENT) AND PAID FOR REPAIR AND RELATED EXPENSES. I WOULD LIKE TO COMMEND TAMPA HONDALAND FOR THEIR INTEGRITY, CONCERN AND PROFESSIONALISM. 4. I RECEIVED AN OFFICIAL NOTIFICATION OF THE DEFECT TODAY FROM HONDA AND AM GLAD TO SEE THE SYSTEM WORKS. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10110930February 7, 2005
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC), SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS
WHILE DRIVING AT AN ESTIMATED SPEED OF 20-25 MPH VEHICLE ROLLED OVER A PATCH OF ICE, AFFECTING DIRECTION CONTROL. DRIVER BY INSTINCT HIT THE BRAKES WHICH CAUSED THE VEHICLE TO GO INTO A 360 DEGREE SPIN. AS THE DRIVER TRIED TO REGAIN CONTROL THE VEHICLE HEADED TOWARD A PARKED SEMI TRUCK, AND COLLIDED WITH THE TRUCK HEAD ON. UPON IMACT, NEITHER DUAL AIR BAGS DEPLOYED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10109553February 2, 2005
PARKING BRAKE
THE PARKING BRAKE DOES NOT OPERATE DURING INCLEMENT WEATHER, CAUSING THE VEHICLE TO ROLL BACK WHEN IT IS PARKED. OWNER WILL NOTIFY MANUFACTURER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108138January 28, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL
I WAS DRIVING A NEW 2004 HONDA CR-V, STOPPED AT A STOP SIGN AND THEN TURNED LEFT ONTO A ONE WAY STREET. I SAW AN SUV IN FRONT OF ME AND APPLIED THE BRAKES. NOTHING HAPPENED. I HIT THE VEHICLE IN THE REAR. THAT VEHICLE WAS KNOCKED FORWARD. I APPLIED THE BRAKES AGAIN. NOTHING HAPPENED. I HIT THE VEHICLE AGAIN IN THE REAR. THE AIR BAGS DEPLOYED. I YANKED MY VEHICLE TO THE RIGHT, AND STEPPED ON THE BRAKES AGAIN. NOTHING HAPPENED. I WAS FINALLY ABLE TO STRAIGHTEN AND STOP THE VEHICLE BY PULLING AS HARD AS I COULD ON THE PARKING BRAKE--AND EVEN THEN, I HAD TO PULL IT TWICE, AS FAR DOWN AS I COULD GET IT. THE OTHER DRIVER WASN'T INJURED AND HER VEHICLE HAD DAMAGE ON THE REAR SIDE. MY LEFT KNEE HIT THE DASH AND MY HANDS HIT THE WHEEL AND DASH--SUSTAINING SOME INJURY, AND MY RIGHT ARM WAS BURNED BY THE AIR BAG. MY VEHICLE WAS TOTALLED. THE MECHANIC WHO LOOKED AT MY HONDA SAID THAT HE COULDN'T TELL FOR CERTAIN IF THE BRAKES HAD FAILED, OR IF THE THROTTLE WAS STUCK FULL OPEN PRIOR TO THE ACCIDENT. AFTER THE ACCIDENT, THE THROTTLE WAS STUCK FULL OPEN.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10107555January 19, 2005
ENGINE AND ENGINE COOLING:ENGINE
NOTICE OF 2004 HONDA CR-V WITH OIL LEAKS CATCHING ON FIRE AFTER FIRST OIL CHANGE. WITH LETTER OF WARNING IN HAND FROM HONDA, I TOOK MY CR-V TO MY HONDA DEALERSHIP FOR ITS FIRST OIL CHANGE. I ASKED TO SEE THE GASKET AND THE SERVICE TECH SHOWED IT TO ME. I DROVE THE CAR HOME AND WHEN I LEFT FOR WORK THE NEXT MORNING THERE WAS A LARGE (SIZE OF A SHEET OF PAPER) SPILL OF OIL ON THE GARAGE FLOOR. THE CAR WAS PURCHASED IN AUG 04 AND THE OIL CHANGE HAPPENED IN JAN 17, 05. THERE WAS NO PREVIOUS OIL LEAKAGE BEFORE THE OIL CHANGE. I CALLED THE DEALER AND THEY SAID IT WAS A TYPICAL LEAK AFTER THE CHANGE AND TO BRING IT IN. THE CAR IS STILL LEAKING OIL ON JAN 19. MY APPOINTMENT TO FIX THE OIL LEAK IS AFTER 5PM ON JAN 19. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107572January 19, 2005
ENGINE AND ENGINE COOLING:ENGINE
AFTER MY FIRST OIL CHANGE OF MY 2004 HONDA CR-V I NOTICED THE OIL LIGHT COME ON WHILE DRIVING THE CR-V HOME,BECAUSE I HAD ASKED THE ASST. SERVICE MANAGER ABOUT THE OIL CHANGE FIRES AND HE SAID THAT WAS NO LONGER A PROBLEM, I THOUGHT THERE WAS SOMETHING ELSE WRONG WITH MY CR-V. ABOUT A BLOCK AWAY FROM THE DEALERSHIP I NOTICED A WHITE SMOKE COMING OUT OF THE DASHBOARD VENTS, I QUICKLY PULLED THE VEHICLE INTO THE CHECKERED FLAG SERVICE ENTRANCE AND EXITED THE VEHICLE. CALLING THE ASST. SERVICE MANAGER OVER TO SHOW HIM THE VEHICLE SMOKE WAS COMMONS OUT OF THE ENGINE COMPARTMENT. THE COMPLETE UNDERSIDE OF THE VEHICLE WAS COVERED IN OIL. I ASKED TO WATCH AS THE SERVICE TECHNICIANS PUT IT ON THE LIFT (AFTER THEY HAD REPLACED 4 QUARTS OF OIL IN THE ENGINE). THE SERVICE TECH. THEN SHOWED ME THE DOUBLE OIL RING GASKETS ON THE OIL FILTER. I ASKED HOW THIS COULD HAPPEN? I HAD RESEARCHED THIS VEHICLE AND THE ONLY NEGATIVE REMARKS I COULD FIND WERE ABOUT THE FIRST OIL CHANGE. I HAD PURPOSELY NOT HAD MY CHILDREN IN THE VEHICLE FOR THIS REASON. I DON'T KNOW HOW MANY FAILSAFES A SYSTEM NEEDS, BUT THIS VEHICLE NEEDS WAY TO MANY. TO ADD FURTHER INSULT I RECEIVED AN ALERT FROM HONDA REQUESTING THAT I GIVE THE SERVICE TECH A NOTICE TO RETURN THE OLD OIL GASKET TO THE CUSTOMER, DOES HONDA EVEN TRACK THAT THIS ALREADY HAPPENED TO ME? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101702January 5, 2005
SUSPENSION:FRONT
WHEN DRIVING THE VEHICLE OVER SPEED BUMPS, POT HOLE OR DIRT ROADS A CLANKING/POPPING NOISE WAS HEARD. VEHICLE WAS TAKEN TO TWO SEPARATE DEALERS. THE FIRST DEALER REPLACED THE FRONT STRUTS, REATTACHED THE FRONT BUMPER, RETIGHTENED THE ENGINE MOUNTS AND OTHER BOLTS. HOWEVER, PROBLEM RECURRED. CURRENTLY, VEHICLE IS AT THE SECOND DEALER BEING INSPECTED/REPAIRED.*AK THE CONSUMER STATED THAT THE PROBLEM WAS IN THE PASSENGER SIDE OF THE FRONT END. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103984December 16, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
DURNING THE FIRST OIL CHANGE , THE ORIGINAL OIL FILTER GASKET STUCK TO THE ENGINE BLOCK. THIS CREATED A DOUBLE GASKET . THE NEXT MORNING WHILE DRIVING TO WORK THIS GASKET FAILED , SPRAYING OIL UNDER PERSURE ALL OVER THE HOT EXHAUST PIPE AND VERY HOT CATALYTIC CONVERTER. THE OIL BURSTED INTO FLAMES. THE FIRE BALL WENT INTO THE ENGINE COMPARTMENT. I TURNED OFF THE IGNITION, AND THIS STOPPED THE OIL THAT WAS FEEDING THE FIRE. THE FIRE QUICKLY BURNED ITSELF OUT. HAD I NOT BEEN IN A DRIVING SITUATION WHERE I COULD QUICKLY PULL OVER AND GET OUT OF THE CRV , THIS COULD HAVE BEEN A TOTAL DISASTER. THERE IS NOW EVIDENCE OF A FIRE INSIDE MY BRAND NEW ENGINE COMPARTMENT. TO CORRECT THE PROBLEM I HAD A DIFFERENT BRAND , OTHER THEN HONDA,OIL FILTER PUT ON.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10108838December 10, 2004
ENGINE AND ENGINE COOLING:ENGINE
THE CONSUMER WOULD LIKE TO KNOW WHAT IS HONDA DOING ABOUT THE VEHICLE FIRES IN 2003-04 HONDA CRV'S. *BF *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109020December 9, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
MALFUNCTION WITH SRS AIRBAG DEPLOYMENT SYSTEM. REPLACED SRS 4-PIN CONNECTOR UNIT, SRS CABLE REEL PARTS, BUT THE WARNING INDICATOR WOULD LIGHT UP AGAIN. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099925December 8, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 45 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY. NO INJURIES REPORTED. *AK *TC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10103297December 7, 2004
TIRES:SIDEWALL, TIRES:TREAD/BELT
CONSUMER WAS DRIVING THE INTERSTATE AT APPROXIMATELY 70 MPH AND SUDDENLY THE PASSENGER'S SIDE REAR TIRE BLEW OUT. THE TREAD AND SIDEWALL COMPLETELY SEPARATED. THERE WERE NO INJURIES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103151December 6, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING 10 MPH A FIRE STARTED UNDER THE HOOD. CONSUMER PULLED OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10102056December 2, 2004
SEAT BELTS:REAR/OTHER
CONSUMER APPLIED THE BRAKES FOR A SUDDEN STOP VEHICLE STOPPED, BUT THE PASSENGER'S SIDE REAR SEAT BELT BROKE IN HALF. NO INJURIES. THIS INCIDENT HAPPENED TODAY. CONSUMER WILL CONTACT THE DEALER THE NEXT DAY. *AK......AS CONSUMER WAS DRIVING, A DOG CROSSED IN FRONT OF VEHICLE'S PATH, CONSUME RHAD TO BRAKE SUDDENLY, NOT COMING TO A COMPLETE STOP. CONSUMER BRAKES, AND SON IN CAR SEAT CAME FORWARD. DRIVER'S SIDE REAR SEAT BELT BROKE IN HALF ON THE SHOULDER STRAP. CPNTACTED THE DEALER, AND HAD THE SEA TBELT REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100702November 29, 2004
ENGINE AND ENGINE COOLING:ENGINE
SIGNIFICANT OIL LEAK AFTER FIRST (10,000 MILE) SERVICE AT DEALERSHIP. I WAS AWARE FROM MEDIA REPORTS OF THE DANGER OF ENGINE FIRE FOLLOWING FIRST OIL CHANGE. SO I TOOK THE CAR TO THE DEALERSHIP THINKING THAT IF ANYONE COULD HANDLE THIS ISSUE SAFELY AND PROPERLY, THEY SHOULD. I SPECIFICALLY ASKED THE SERVICE MANAGER IF THEY WERE AWARE OF THE KNOWN SAFETY ISSUES RELATING TO THE 2004 HONDA CR-V. THEY SAID THEY AWARE. STILL, AFTER THE OIL CHANGE, I HAD A SIGNIFICANT OIL LEAK (ABOUT A QUART IN 24 HOURS AND 10 MILES OF DRIVING). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100617November 27, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
ON 11/24/04 I WAS DRIVING ON A MAJOR INTERSTATE WHEN MY ENGINE AND BATTERY LIGHTS SUDDENLY CAME ON. I FELT AS IF MY BREAKS WERE NOT GOING TO WORK. I PULLED OFF AT THE NEAREST EXIT TRYING TO GET TO A SAFE PLACE TO ASSESS THE SITUATION. AS I GOT OFF THE EXIT, SMOKE BEGAN TO BILLOW INTO THE CAR FROM THE VENTS. A MAN APPROACHED ME FROM BEHIND AND INFORMED ME MY CAR WAS ON FIRE. I DIDN'T REALIZE IT UNTIL THAT MOMENT. APPARENTLY, IT HAD BEEN SHOOTING FLAMES OUT FROM THE FRONT WHEEL WELLS. MY CAR HAD ABOUT 15,000 MILES ON IT AT THE TIME. MY OIL CHANGE WAS FOUR MONTHS EARLIER WITH NO SIGNS OF ANY OIL LEAKS PRIOR TO THE FIRE. THE FUMES CAUSED ME TO HAVE AN ASTHMA ATTACK, EVEN AFTER THE FIRE WAS OUT AND THE CAR WAS TOWED TO A HONDA BODY SHOP. BECAUSE OF THE HOLIDAY, THE INSURANCE COMPANY WILL NOT LOOK AT THE CAR UNTIL 11/29 OR 30. I HAVE NO IDEA IF IT WILL BE TOTALED OR NOT. I'M CONCERNED ABOUT RESIDUAL EFFECTS FROM THE FIRE AFFECTING MY RESPIRATORY PROBLEMS. FURTHER, I' M CONCERNED ABOUT GETTING ANOTHER 2004 VEHICLE THAT MAY PRESENT WITH THE SAME PROBLEM. OR, EVEN A 2005, IF THE PROBLEM WILL EXIST IN THAT AS WELL.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10101676November 23, 2004
ENGINE AND ENGINE COOLING:ENGINE
CONCERN REGARDING SAFETY OF VEHICLE AFTER OIL CHANGE. SIGNIFICANT OIL LEAKED, RECURRED PROBLEM. *BF THE CONSUMER READ AND ARTICLE WHICH INDICATED THAT AFTER THE FIRST AND SUBSEQUENT OIL CHANGES SOME CR-V'S HAVE CAUGHT ON FIRE. THE CONSUMER EXPLAINED THIS ARTICLE TO THE TECHNICIAN WHEN THE VEHICLE WAS TAKEN FOR IT'S FIRST OIL CHANGE. AFTER EACH OF THE VEHICLE'S THREE OIL CHANGES A PUDDLE WAS OBSERVED IN THE CONSUMER'S GARAGE. THE CONSUMER IS CONCERNED THAT THE VEHICLE MAY CATCH ON FIRE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100386November 23, 2004
ENGINE AND ENGINE COOLING
THIS IS A GENERAL COMPLAINT ABOUT THE 2003-04 ENGINE FIRES IN THE HONDA CR-V. THERE NEEDS TO BE A RECALL ON THESE VEHICLES ASAP. I AM A BRAND NEW OWNER OF A 04 CR-V AND I FEEL VERY UNSAFE IN THIS VEHICLE. WHAT COULD BE MORE DANGEROUS THEN A FIRE. PLEASE ACT PROMPTLY. *JB SEE 10099806 ALSO. *DSY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100169November 18, 2004
TIRES
FRONT TIRE BLOWOUT AT 65 MPH ON HIGHWAY. 21000 MILES ON 2004 HONDA CRV. BRIDGESTONE, DUELLER, 205/70R15 TIRES . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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