Honda CR-V Complaints (2021)

444 consumer complaints on file.

#11483584September 8, 2022
VISIBILITY/WIPER
Non impact windshield crack on 9/8/2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478325August 9, 2022
WHEELS
The inner wall of the wheel is punctured causing the tire to inflated. The incident happen during driving on the highway. Safety issue is concerned
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477581August 4, 2022
LANE DEPARTURE: LANE KEEP: STEERING ASSIST, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2021 Honda CR-V. The contact stated while driving approximately 35 MPH, several unknown warning lights illuminated. The contact stated that the vehicle was placed in reverse(R) and then drive; however, the Back Over Prevention camera remained illuminated. Additionally, the Lane Keep Assist feature caused the steering wheel to jerk while activated. The contact also stated the four-wheel alignment was off due a nail being in the tire. The tire issue was corrected. The vehicle was taken to the local dealer and diagnosed with a loosened sensor. The sensor was properly reattached. The manufacturer was notified of the failure. The approximate failure mileage was 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477399August 3, 2022
WHEELS
Rear tires are at 1/32nd of depth after 12,100 miles. Fronts are still at 5/32nds. Tires were rotated at 8,000 miles. Honda had a service bulletin, SB20-081, for the 2017-2020 years. It appears that this was not fixed for the 2021 model year. Tires are below manufacturer min specs in that very limited highway miles. Tires inspected by Honda dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476891August 1, 2022
VISIBILITY/WIPER
Driving on flat highway and the windshield cracked from the outside edge inwards. There was no impact of any object and windshield passes "ball point pen test". Dealer refuses to warranty repair. Vehicle is available for inspection. No warning signs although there are ongoing class action suits claiming defect in windshield support.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476894August 1, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle will frequently brake at full capacity on its own for cars in the next lane of traffic. This has happened 3 times so far. All three times it was on a highway going at speeds of 60-70 mph. "BRAKE" flashes in big letters on the screen. There are no obstructions in front of me only in the lane next to me. Dealer informed me it is a known problem and there is no fix except to disable the safety features.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476810July 31, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have had 4 separate instances where the automatic braking system abruptly applied the brakes. Two of them happened at a place on the road where the pavement color changed. One was a pedestrian crosswalk painted on an asphalt road surface. Another was where a new concrete roadway changed to new asphalt. Those 2 situations led me to believe the system may see road color change as if there was an obstacle in front of the car. However, 2 additional events happened with no obvious reasons as the road surface did not change. This is a 2021 Honda CRV. I have not taken it to a Honda dealer nor have I discussed it with Honda. I was fortunate that nothing was close behind and the road surface was not slippery. There is no telling what might have happened if the road was snow packed or icy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476128July 27, 2022
FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST
The contact owns a 2021 Honda CR-V. The contact stated while driving 70 MPH, the roadway surface changed and the Forward Collision Avoidance feature activated and the vehicle independently started braking. The vehicle then started driving normally after the failure. The dealer was contacted and an appointment was scheduled. The manufacturer was not contacted. The failure mileage was 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475672July 25, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving at approximately 35 MPH on a straight, flat road. There were no cars in front of me, behind me, or oncoming. Without warning or any action on my part, the vehicle wheels locked up, the vehicle jerked to an abrupt stop, and the display went black. I noticed what appeared to be a red block of text on the display, but I was unable to read it before the vehicle started moving again. Luckily, I had both hands on the steering wheel, and I was alone in the vehicle. I was shaken up at the abruptness of the stop. If I had my dogs in the car, they would have been launched forward. If I or anyone else in the vehicle was not belted in and facing forward, there for sure would have been injuries. If there were someone behind me, there would have been impact. I am grateful none of these things happened, but I remain fearful of driving this vehicle if it were to happen again. I brought the vehicle immediately to my dealer for inspection. (Balise Honda, West Warwick, RI). The service manager stated this was a know issue with CR-V's, a result of the radar on the front of the vehicle that controls the ABS malfunctioning for some reason. He was unaware of a solution. His only recommendation was to turn off the ABS and LKAS, the very safety features that I purchased this car for, and paid extra for. I reported this to Honda on July 5, case number 13119359. They were to get back to me with an update by July 12, but I have yet to hear from them. The case manager only said there were no know recalls or bulletins on this issue. I had requested they open a bulletin as this is certainly a safety issue that needs to be addressed. For now, I am driving my vehicle without the safety features this vehicle advertised, and have limited my travel with this vehicle as well. NOT what I expect from a new 2021 vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474802July 19, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle will brake without application of the brake pedal when there is not an obstacle that requires automatic braking to avoid a collision. The vehicle will have “BRAKE” on the dash. This has occurred without anything in the lane in front of the occur and there have been several instances. The collision mitigation braking system is supposed is malfunctioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472464July 6, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
There have been several occurrences with my 2021 CRV hybrid where the car will start beeping and the word “brake” will flash on my instrument cluster for no reason at all. No cars in front of me at all. This has happened 40-50 times. However there are 4 occasions where the car actually braked suddenly and once to a complete stop and nearly caused a horrible accident. From 65mph to 0 like it thought there was something stopped right in front of me. Even though there were no cars in sight in either lane ahead of me. Luckily no one was right behind me, It could have been much worse. I want to just turn this feature off, and obviously it was a big selling point to me to buy the car so to have it actually cause safety issues instead of solve them is irritating to say the least.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471577June 29, 2022
VEHICLE SPEED CONTROL
I was at a complete stop at a flashing red light with my foot firmly on the brake petal. My intention was to make a left hand turn. As a truck going the opposite way started to pass in front of me, and the traffic was clear, I took my foot off the brake pedal and without touching the gas pedal the car on its own accelerated into the passing tail end of the truck. The airbag deployed and my small car was totaled.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11470935June 25, 2022
AIR BAGS
This vehicle was involved in a 2 car crash. The vehicle rear ended a car and air bags never deployed. No passengers, just driver in the vehicle.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11470906June 24, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Twice while driving the FCW warning brake light flashed on the dash with nothing happening. One time the brakes actually engaged and flashed the brake icon on the dash for the FCW and stopped the vehicle in the middle of the road and luckily no one behind me and I didn’t get hit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470565June 22, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving on a highway at approximately 60-65MPH, the vehicle in front of me began to brake. I was a safe distance from the vehicle in front of me. I also started to brake, but allowed the gap between us to close somewhat due to a vehicle following closely behind me. The Honda’s emergency braking system suddenly took over with MAXIMUM braking, causing items in my vehicle to fly around AND the vehicle behind me to nearly rear end me. I had NO control over the braking. My wife screamed at me, thinking that I had slammed my foot on the brakes, but it was beyond my control. I’ve asked my Honda dealer if the system can be adjusted but I was given no help. I understand the emergency braking system’s intended purpose, but the manner that this system has engaged (3 times) is unsafe. It’s not like I wasn’t paying attention, I was, and I was already braking. It’s actually scary the way it locked up. Yes, I know that the brakes didn’t actually lock up, they are antilock brakes, but it was like I was standing on the brake pedal. Have there been similar complaints about this? * The date below, 10/26/2021, is approximately the first time that this happened. It happened two additional times. It pretty scary when it happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466205May 26, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
Driving on empty road about 40 mph. Brakes engaged momentarily and red brake light came up on dash. Happened in daylight with excellent visibility. No cars in front or other lane and nothing on roadway. Car has 1040 miles on it. Will report to dealer but expect little resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465446May 20, 2022
AIR BAGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I'm trying to report an incident that involved my Honda CRV running into a totally stopped Tesla in the HOV lane on I-75 in Atlanta Georgia on Sunday, May 8, 2022, at around 9 AM. We came around a large curve and had no time to avoid running into the TOTALLY STOPPED Tesla in the HOV lane. I have seen reports of "phantom braking" in Teslas. The driver of the Tesla stated to us that he was using cruise control and when the Tesla sensed a car pulled off into the breakdown lane, it stopped completely and there was nothing he could do. Our car sustained serious damage. Fortunately, we were not injured, but I believe NHTSA should be investigating Tesla for these incidents. If this is not the correct form to report this, please advise. There was no problem associated with my CRV in this incident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11464501May 13, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
2021 HONDA CR-V HYBRID. CONSUMER WRITES IN REGARD TO SOFTWARE ISSUES. THE CONSUMER STATED WHILE USING ACC THE VEHICLE WOULD BRAKE PREMATURELY. THE CONSUMER WAS CONCERNED THIS WOULD CAUSE A REAR-END COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463714May 7, 2022
SERVICE BRAKES
I attempted to park my vehicle. The brakes did not work they, seemed to have no pressure. The engine then accelerated. I did not press the gasoline pedal. The vehicle moved forward and it struck a wall. Damage to the radar system and front grille of vehicle. I took the vehicle to the dealership and all they did was zip tie a component that came loose from under the steering column and give me a referral to a body shop. As of this time the problem has not been reproduced and the vehicle has not been inspected. The vehicle is available for inspection upon request. No warning lights or other symptoms of the problem prior to the failure.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11461799April 22, 2022
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2021 Honda CR-V modified for disabled personnel. The contact stated while attempting to drive the vehicle out of the driveaway, the gear shifter remained stuck in the park position. There were no warning lights illuminated. The contact turned the vehicle off. The vehicle was towed to the dealer where it was diagnosed that the interior roof harness cable located behind the rearview mirror had detached as the contact constantly placed his handicap placard behind the rearview mirror. The dealer informed the contact that the vehicle could not be repaired under warranty. The vehicle was repaired at the contact's expense. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA for assistance. The failure mileage was approximately 14,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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