Honda CR-V Complaints (2002)

515 consumer complaints on file.

#10140495October 22, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ENGINE AND ENGINE COOLING
DRIVER SIDE AIRBAG LIGHT ON. WAS TOLD NEED TO REPLACE THE AIRBAG. WHEN AC WAS ON, ENGINE GAVE STRANGE NOISE AND WENT DEAD COMPLETELY. RESTARTED THE ENGINE, AND TURNED AC OFF, THINGS WERE OK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139821October 16, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I OWN A HONDA CRV MINIVAN AND RECENTLY THE COMPRESSOR IN THE AIR CONDITIONING SYSTEM SUDDENLY FAILED. THE HONDA DEALER SAID "IT EXPLODED AND CONTAMINATED THE WHOLE AC SYSTEM" AND THAT THE ENTIRE SYSTEM NEEDED TO BE REPLACED! A HONDA EMPLOYEE TOLD ME THAT HE HAS COME ACROSS THIS SAME PROBLEM WITH SEVERAL CRV'S AC SYSTEMS WHICH HAD FAILED AND THAT I SHOULD TALK TO HONDA USA CUSTOMER SERVICE CONCERNING THE A/C PROBLEM. CUSTOMER SERVICE TOLD ME IT WOULD COST $2,500 DOLLARS FOR THE NEW SYSTEM, AND REFUSED TO ACKNOWLEDGE THAT THERE WAS A PROBLEM WITH THE SYSTEMS WHEN I SUGGESTED THIS APPEARED TO BE A MANUFACTURERS' DEFECT. IN THE END, THEY GAVE ME "A DEAL" AND ONLY(!) CHARGED ME $1,900 TO REPLACE THE SYSTEM, WHICH I PAID. I SEARCHED THE INTERNET AND FOUND DOZENS OF A/C FAILURES IN THE HONDA CRV! I ALSO SPOKE TO A FELLOW EMPLOYEE WHO HAD A FAILURE AT 24,000 MILES, AND NOTED THAT AMONG THE INTERNET SEARCHES MANY OF THE SIMILAR A/C PROBLEMS OCCURRED IN CRVS WITH VERY LOW MILEAGE. ONE OF THE WEBSITES WAS EDMUNDS.COM ?? INSIDE LINE FORUM AT: HTTP://TOWNHALL-TALK.EDMUNDS.COM/[email protected]@.EF026C3!KEYWORDS=ALLIN%3AMSGTEXT%20LIMIT%3A.EF026C3%20AC&COUNT=20 I CAN SEND FOR YOUR REVIEW SOME OF RESEARCH WHICH SHOWS MANY EXAMPLES OF THE SAME PROBLEM OCCURRING AT DIFFERENT MILEAGES, BUT I'M SURE YOU HAVE BETTER SOURCES. IN MY VIEW, HONDA SHOULD ISSUE A RECALL, RESOLVE THIS PROBLEM, AND REFUND MONEY FOR THOSE EXPENSES TO ALL WHO HAD THE SAME PROBLEM. IT WOULD ALSO SEEM TO ME THAT AN EXPLODING COMPRESSOR WOULD BE A SAFETY PROBLEM, ESPECIALLY IF THE CONTAMINATION WERE TO BREACH THE SYSTEM! I'M FILING THIS COMPLAINT TO BRING THIS PROBLEM TO YOUR ATTENTION, AND WOULD GREATLY APPRECIATE YOUR LOOKING INTO THIS PROBLEM AND ENSURING THAT HONDA RESOLVE IT! I LOOK FORWARD TO YOUR ASSISTANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137857September 27, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I WAS DRIVING HOME IN MY 2002 HONDA CR-V EX WHEN I HEARD A LOUD NOISE FROM MY VEHICLE. A FEW YARDS FURTHER UP THE ROAD, I HEARD A THUNK. SO I PULLED OVER AND LOOKED UNDERNEATH AND IN THE ROAD, BUT I DIDN'T SEE ANYTHING. HOWEVER, WHEN I STARTED DRIVING AGAIN, THE A/C WAS NOT WORKING. THE NEXT MORNING AS I WAS DRIVING TO THE DEALER TO HAVE THEM LOOK AT THE VEHICLE, I HEARD A THUD FROM UNDERNEATH, LOOKED IN MY REVIEW MIRROR, AND SAW A PART SPINNING IN THE ROAD. I PICKED UP THE PART AND TOOK IT TO THE DEALER, WHERE THEY CONFIRMED IT WAS THE CLUTCH FROM MY A/C THAT JUST FELL OFF AS I WAS DRIVING DOWN THE ROAD. THIS IS NOT A SMALL PART AND COULD EASILY HAVE CAUSED ME TO BLOW A TIRE, CAUSED ENGINE DAMAGE OR HAVE CAUSED SOMEONE ELSE ON THE ROAD SWERVE INTO DANGER. LUCKILY, I WAS NOT GOING THAT FAST AND THERE WAS NO ONE BEHIND ME. FROM THE INTERNET, I SEE THAT OTHER PEOPLE HAVE HAD THE SAME THING HAPPEN. PARTS FALLING OFF A VEHICLE IN MOTION IS A SAFETY ISSUE! THE A/C FAILURE SPEWED METAL THROUGHOUT THE ENTIRE A/C SYSTEM AND IT ALL HAD TO BE REPLACED. A/C IS NOT JUST A COMFORT ITEM AS IT IS NEEDED TO DEFOG WINDOWS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136372September 13, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
NORMAL DAY TO DAY DRIVING....AIR WAS COOLING....WE HEARD A LOUD NOISE FROM UNDER THE HOOD....NO MORE COOL AIR....AIR CONDITIONER WENT COMPLETELY OUT ON MY 2002 HONDA CRV....TOTAL COST TO REPAIR WAS 1800.00....THERE IS A KNOWN PROBLEM WITH THE AIR CONDITIONERS BUT HONDA HAS NOT ISSUED A RECALL....ACCORDING TO ROEBUCK HONDA WE DID NOT HAVE AN EXTENDED WARRANTY, WE TOOK THE CAR TO A HONDA CERTIFIED REPAIRMAN (WHO PREVIOUSLY WORKED FOR ROEBUCK HONDA) AFTER GETTING A QUOTE FROM ROEBUCK HONDA....WE CONTACTED HONDA AMERICA FOR SOME TYPE OF REEMBURSEMENT SINCE THERE IS A KNOWN PROBLEM AND THE CAR IS ONLY 3 YRS OLD WITH LESS THAN 60,000 MILES....WE HAVE BEEN GIVEN THE RUN AROUND....ENOUGH OF THESE COMPLAINTS GET ISSUED MAYBE HONDA WILL DO SOMETHING FOR THEIR CONSUMERS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136254September 12, 2005
VEHICLE SPEED CONTROL
CHECK ENGINE LIGHT WENT ON AT 66K IN JULY 04. THROTTLE BODY WAS REPLACED (850.00 PART). SAME PART FAILED 13 MONTHS LATER, RESULTING IN CHECK ENGINE LIGHT AND ANOTHER $850.00 REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132067August 9, 2005
AIR BAGS:FRONTAL
I HAVE A HONDA 2002 CRV. ON YOUR WEB SITE IT STATES THAT THE FRONT AIR BAGS HAVE BEEN RECALLED AND AFTER TAKING MY CRV TO THE DEALER THEY STATED THAT YOUR WEB SITE IS WRONG AND ONLY PART OF 2002 CRVS HAVE BEEN RECALLED AND MINE ISN'T ONE OF THEM. MY SRS LIGHT HAS BEEN ON FOR MONTHS AND THEY WANT A FORTUNE TO LOOK AND FIX IT. RIGHT NOW I HAVE NO FRONT AIRBAGS ON MY CRV AND YOUR SITE STATES THAT THIS PROBLEM WAS RECALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132145August 9, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONER IN MY 2002 HONDA CRV FAILED COMPLETELY. I UNDERSTAND THAT THERE IS A DEFECT IN THE COMPRESSORS. THE FACTORY HAS AN UPDATED UNIT. HONDA HAS NOT RECALLED THE AIR CONDITIONERS EVEN THOUGH THEY ARE AWARE OF THIS DEFECT. THIS REPAIR CAN RUN UP TO $3000.00 RETAIL. THIS IS NOT A CLEAR SAFETY ISSUE UNLESS THE COMPRESSOR FAILURE CAUSES THE POWER STEERING PUMP TO GO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132347August 3, 2005
UNKNOWN OR OTHER
CONSUMER WANTS TO KNOW HOW CAN SHE VERIFY IF THE NECESSARY RECALL REPAIRS HAD BEEN MADE TO HER VEHICLE PRIOR TO HER PURCHASING IT.*MR *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130288July 27, 2005
UNKNOWN OR OTHER
NORMAL INTOWN DRIVING, AIR CONDITIONER COMPRESSOR "BLEW UP"-METAL FROM FRONT SIDE OF COMPRESSOR BLOWN OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130303July 27, 2005
ELECTRICAL SYSTEM:IGNITION
IGNITION KEY ON REMOVAL FROM SWITCH IS VERY HOT ON MANY OCCASIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130301July 27, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHILE ON A TRIP SRS WARNING LIGHT CAME ON- DEFECTIVE OPDS SENSOR IN PASSENGER SEAT BACK- CHARGED $725 FOR REPLACEMNT-TOLD OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129668July 22, 2005
LATCHES/LOCKS/LINKAGES
REMOTE ENTRY PROBLEM DRIVER SIDE LOCKS DOES NOT OPEN OR CLOSE WITH REMOTE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129317July 19, 2005
AIR BAGS
DT THE AIR BAGS SENSOR IS NOT WORKING PROPERLY, THE SRS LIGHT STAYS ON. CONTACTED HONDA, AND THEY WILL NOT WARRANTY IT. CONSUMER HAD TO PAY FOR THE LABOR AND RENT A CAR, THIS STARTED HAPPENING JULY 14TH, 2005. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127008June 29, 2005
VEHICLE SPEED CONTROL
DT: CONTACT STATED WHILE DRIVING VEHICLE LET OFF GAS, AND IT JUST KEPT GOING. SHE HAD TO DRIVE WITH THE BRAKES ON. DEALER TOLD CONTACT SHE NEEDED TO FIX THE BRAKES. WHEN SHE RELEASED THE BRAKE VEHICLE ACCELERATESD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126119June 21, 2005
AIR BAGS:FRONTAL
GOOD AFTERNOON, MY NAME IS [XXX] AND I AM SUBMITTING A COMPLAINT REGARDING THE HONDA CRV (YEAR 2002). ON 6/25/2004, I WAS REAR ENDED WHILE WAITING ON A METERED FREEWAY ENTRANCE RAMP IN MILWAUKEE, WI. THE OTHER DRIVER DID NOT KNOW THAT THE RAMP WAS METERED AND REAR ENDED MY VEHICLE BETWEEN 40 - 50 MPH; MY CAR WAS THEN PUSHED INTO THE VEHICLE IN FRONT OF ME. ALTHOUGH IT WAS A HIGH SPEED COLLISION ON THE FRONT AND REAR, THE AIRBAG ON MY 2002 HONDA CRV DID NOT INFLATE. I HIT MY HEAD ON THE STEERING WHEEL AND HAD FACIAL BRUISING AND A LARGE GASH ON MY FOREHEAD REQUIRING APPROXIMATELY 20 STITCHES. MY CAR IS TOTALED; THE HOOD IS CRUSHED AND THE REAR END WAS PUSHED IN APPROXIMATELY 3 FEET. I BOUGHT MY CRV NEW IN 2002, PARTIALLY ON THE ASSUMPTION THAT IT WAS A SAFE VEHICLE THAT WOULD PROTECT ME IN THE EVENT OF A CAR ACCIDENT. ON FRIDAY, I CALLED THE DEALERSHIP WHERE MY CAR IS SERVICED (RUSS DARROW HONDA IN MILWAUKEE, WI) TO MAKE CERTAIN THAT I HAD NOT MISSED ANY RECALLS, AND THEY CONFIRMED THAT MY CAR WAS CURRENT WITH ALL RECALLS (THERE HAVE BEEN NO AIRBAG SPECIFIC RECALLS FOR MY YEAR). IF MY AIRBAG HAD INFLATED, I MOST LIKELY WOULD HAVE WALKED AWAY FROM THE SCENE WITHOUT ANY LASTING REMINDERS. MANY CONSUMERS CONSIDER A VEHICLE SAFETY RATING AND AIRBAG QUALITY WHEN CHOOSING A NEW VEHICLE. SINCE YOU CANNOT TEST AIRBAGS EXCEPT IN A LAB ENVIRONMENT OR ACCIDENT SITUATION, CONSUMERS MUST RELY ON THE TRUSTWORTHINESS OF THE MANUFACTURER AND HOPE THAT THEY WORK WHEN REQUIRED. I'D LIKE TO UNDERSTAND WHY MY AIRBAG DID NOT INFLATE AND I THINK IT WOULD BE HELPFUL FOR OTHER CONSUMERS TO ALSO BE AWARE OF THIS SITUATION... I SEE MANY OTHER HONDA CRVS ON THE ROAD. I CAN BE REACHED AT [XXX] OR VIA EMAIL AT [XXX]. THANK YOU FOR YOUR TIME. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10122504May 31, 2005
SUSPENSION
DT: TERRIBLE VIBRATION WHEN FOOT IS ON THE BRAKES AND UPON STOPPING AT A STOP SIGN OR IN TRAFFIC. TOOK VEHICLE TO THE DEALERSHIP 3 TIMES, IT HAS BEEN CHECKED, AND THEY COULDN'T FIND THE CAUSE OF THE PROBLEM. THE TIRES WERE ROTATED YEARLY. VIBRATION IS IN THE STEERING WHEEL, AND IS MOSTLY AFFECTED WHEN STOPPING. THE DEALER HAS TAKEN VEHICLE FOR A TEST DRIVE, AND PUT IT ON THE MACHINE. BUT THEY STILL CAN'T FIGURE IT OUT. IT CAUSES THE DRIVER'S HANDS TO FALL ASLEEP WHEN THE CAR IS STOPPED. CONSUMER HAS TRIED TO HAVE THIS CORRECTED, BUT IT'S STILL NOT WORKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117878April 14, 2005
VISIBILITY:WINDSHIELD
A CRACK APPEARED ON THE LOWER RIGHT HAND SIDE (PASSENGER SIDE) OF MY WINDSHIELD THIS MORNING. THERE IS NO EVIDENCE OF AN IMPACT SITE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114532March 23, 2005
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
IN JANUARY OF 2005 I ECNOUNTERED THAT MY GAS GAUGE INTERMITTENTLY DOES NOT GO TO FULL WHEN I FILL UP THE TANK IF THE GAS TANK WAS 1/4 FULL OR LESS. I BROUGHT THE CAR INTO THE HONDA DEALERSHIP THE FIRST TIME AND THEY COULD NOT FIND ANYTHING. I JUST GOT THE CAR BACK YESTERDAY, 3/23/2005, FOR THE SAME PROBLEM AND AGAIN NOTHING WAS DONE TO FIX THE PROBLEM. MY BIGGEST CONCERN IS THAT THE GAUGE WILL FAIL IN THE FUTURE WITH MY DAUGHTER USING THIS VEHICLE FOR COLLEGE. I DO NOT WANT HER TO RUN OUT OF GAS OR HAVE AN ACCIDENT ON THE HIGHWAY IF SHE RUNS OUT OF GAS DUE TO A DEFECTIVE GAS GAUGE READING PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110645February 16, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE ENGINE STOPPED WHILE TRAVELING ABOUT 30 MPH. THERE WAS NO PRIOR INDICATION OF ANY PROBLEMS. I HAD THE VEHICLE TOWED TO POWER HONDA IN VALENCIA CA. IT WAS DETERMINED THE #1 EXHAUSE VALVE RETAINER WAS BROKEN CAUSING THE VALVE TO FALL DOWN AND INTO THE CYLINDER. HONDA SAID I NEEDED TO REPLACE THE ENGINE. HONDA REFUSE ANY REIMBURSEMENT BECAUSE THE VEHCLIE HAD 74,000 MILES AND NO EXTENDED WARRENTY. THIS APPEARS TO BE A PRODUCT DEFECT THAT HONDA REFUSES TO ACCEPT RESPONSIBILITY FOR. HONDA ENGINES SHOULD NOT FAIL WITHIN 30 MONTHS OWNERSHIP OR 74,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100365November 22, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING AWAY FROM A RIVERSIDE CAMPSITE, TRIED TO STRADDLE SOME RUTS ON THE ACCESS ROAD. VEHICLE SLIPPED INTO THE RUTS AND BOTTOMED OUT SLIGHTLY, BUT I WAS STILL ABLE TO DRIVE OUT AND DID NOT GET STUCK. THE BRACKET DIRECTLY BEHIND THE GAS TANK ON THE UNDERCARRIAGE, WHICH HOLDS FUEL SYSTEM RELATED COMPONENTS, WAS ALMOST RIPPED OFF BY THIS MINOR CONTACT. IT IS THE LOWEST PART OF THE UNDERCARRIAGE AND VERY VULNERABLE TO DAMAGE WITHOUT ANY SORT OF PROTECTION. 2 OF 3 MOUNTS WERE RIPPED LOOSE, AND THE ASSEMBLY WAS BENT BACK TO RUB ON THE REAR AXLE AND HANG DOWN EVEN LOWER. THIS PROBLEM WAS REPORTED BY OTHER VR-V DRIVERS WHO HAD TO NAVIGATE DEEP SNOW AND SAND. SENSITIVE FUEL SYSTEM PARTS SHOULD NOT BE VULNERABLE TO DAMAGE IN THIS WAY! VEHICLE IS OUT OF WARRANTY. I WILL HAVE A CUSTOM MADE SKID PLATE AND MOUNTING BRACKET INSTALLED IF HONDA DOESN'T OFFER TO FIX FOR FREE WITH A NEW, SAFER DESIGN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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