Honda CR-V Complaints (2019)

1,107 consumer complaints on file.

#11605353July 30, 2024
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM:STARTER ASSEMBLY
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, there was a clicking sound coming from the starter; however, the vehicle failed to start. The failure was intermittent. The dealer was contacted and informed the contact that parts might not be available for the recall repair until September 2024. The manufacturer was not made aware of the issue. The failure mileage was 32,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605519July 30, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact stated while driving at various speeds, the vehicle slightly hesitated to accelerate. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 58,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604665July 26, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 50 MPH, an alarm started beeping with an unknown warning light illuminated before the vehicle stalled. The vehicle was coasted to the side of the road and the dealer was contacted and informed of the failure. The vehicle was restarted and driven with the hazard lights flashing. The vehicle was taken to the dealer, but the cause of the failure was not determined. The dealer informed the contact that parts might be available August 2024. The manufacturer was made aware of the failure. The failure mileage was 30,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604717July 26, 2024
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
[XXX] Saturday at [XXX] while driving at about 50 MPH onto [XXX] toward [XXX] , My Honda CRV 2019 suddenly stalled, all alarms setup, beeping on the dashboard, while I was puzzling what was happening, the car behind us almost slammed into our car, narrowly missed by sudden turned to my left hand side. We hit the Emergency Light immediately, then pull over to the side, and immediately called my favorite Honda Mall of Georgia Dealership (HMGD), Buford, GA the lady was very nice after she heard the incident, gave us the name and mentioned to contact Service Manager directly first thing on Monday, also scheduled us to checkup on 7/24/2024 . Me and my wife called the office again on Monday 7/22/2024 11:15 AM, to reiterate the dangerous incident which occurred two days ago. However, Service Manager was away from the office, after a few minutes, the Assistant Manager responded immediately, recommended us to bring in to have a thorough Checkup. Also we stated that we have been calling the office regarding the FUEL INJECTION PUMP RECALL (since 12/28/2023 regarding Engine Fuel Injection Pump Replacement), for more than 5 times according to our record. The responses were no parts available until August 3X, then delayed till September 2X, recently said till this fall 2024. Having said that, if the incident happened again, while our whole family, my daughter and two grandchildren all on our favorite HONDA SUV, if a semi-truck was behind us on [XXX] that day, a crash accident would have been fatal the whole family and Daughter and two Grandkids。After HMGD completed checkup from 7/24 to 7/25, stated the Technician and HQTR still could not identify any RECALL related issue. Then stated my CRV is ready to pick up. (Repair-Order- [XXX]. Dated 07/25/2024) I was startled by the statement. Our HONDA (HMGD), is willing to put our Lives and Safety at RISK on the highway again, as long as you bring the car back for the next incident, (if YOU survive the CRASH). REALLY ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604158July 23, 2024
STEERING
First noticed minor sticky steering issues about a year ago (July 2023) Took to mechanic for diagnosis (August 2023); no codes detected Steering became more difficult as months passed by Took to mechanic again for diagnosis (January 2024); no codes detected Checked into open recalls (January 2024); none found Did research on similar issues; Found NHTSA listed numerous complaints about 'sticky steering' leading to Honda bulletin (23-037) for Honda Civic gearbox NHTSA and Honda expand investigation into 'sticky steering' issues to include Honda CR-V and Acura Integra as more consumer complaints are received About two months ago (May 2024), started noticing/hearing a grinding noise coming from behind the steering wheel every time wheel is turned (even slightly) Steering now sticky daily when driving above 30 mph Recently, almost got into an accident when wheel got stuck when turning July 23, 2024; Took to Ed Napleton Dealership in Oak Lawn to get diagnosed based on research Diagnosis: 99 Power Steering EPS Gears Assembly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602702July 16, 2024
STEERING
The rack and pinion in a 2019 CRV with 52K miles is already broken
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601797July 13, 2024
FUEL/PROPULSION SYSTEM
This is about NHTSA Recall Number 23V-858. So far nothing had happened to my car, but I don't understand why Honda is being allowed to drag its heels in fixing this problem. They should not be allowed to build new cars until this very important safety problem is remedied. I am afraid to use my car for any trips since I may be stranded at any time or even get into an accident. NHTSA should be pressuring Honda to fix this problem in a timelier manner. So far I have received two letters about the problem and no date as to when my car can be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601314July 11, 2024
STEERING
When driving, the Steering feels like it “sticks” in one position. The problem has been ongoing for about a year and has gotten worse. My vehicle now has 28,294 miles on it but is out of warranty due to time. I had it to the dealership today and was told the part to fix it is the steering rack and is already on back order and cannot predict when it can be repaired at a cost of 3500.00-4000.00. I was told by the service department tech that it is safe to drive, but I don’t think it is as it creates more effort to steer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600855July 10, 2024
EXTERIOR LIGHTING
The turn signals rapidly flicker on & off when the CRV is parked, engine off and continued off for hours. The turn signals flicker intermittently all night every night. I informed American Honda and Headquarter Honda in Clermont, FL the symptoms exactly mirrored the symptoms of a known questionable Body Control Module that is used throughout their product line up and involved in a huge existing recall. I have a video I would like to share of the flickering lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600884July 10, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
There is a recall issued for my vehicle. I have experienced the exact symptoms described as part of the recall notice. I had a check engine light. Initially they said it was the battery and replaced it, however, a month later again was the same problem. They had an area of diagnosis where it said fuel injection replacement. I was charged 3k. I spoke to them and asked why is it that I had to replace my battery within 1 month, thats very odd. Why is not the recall issue that is the problem and why do they not fix that for me? Why is it that the recall issue is not causing my issues or secondairly causing my issues and everything is being addressed but the recall? I called company. They said they cant get any information from the dealership because of their systems being down—in 2024, lies. Systems can be down but eventually they can be fixed. They asked me to go to a different dealership. I have gone to a different dealership. I was told that the company is not reimbursing people despite having these issues of starting vehciles and check engine signs. These companies need to be held accountable. If a recall is issued, and when a customer is having issues, they cant just blame it one the batter or other parts and act like the recall is not the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600419July 9, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600053July 8, 2024
UNKNOWN OR OTHER
We pulled into a restraunt on 7/7/24 and as we were parking the car my wife started to put on the brakes. The car accelerated and ran over the curb in front of the car. There was no damage to the car that I could see. She has been driving this car since 2019 with no problem. I thought maybe she stepped on the gas instead but she said no. There were no floor mats on top of the gas pedal so it must be something with the car. I read on the internet of other people having the same problem. I hope we can get this repaired ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599312July 5, 2024
STEERING
The contact owns a 2019 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel felt stiff while attempting to make a turn and the contact started to lose control of the vehicle. There was no warning light illuminated. The contact heard a loud creaking sound coming from the steering wheel while attempting to make a turn. The vehicle was taken to be diagnosed and the contact was informed that the power steering assist needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598659July 3, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Brakes engaged on their own while going 50 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598246July 2, 2024
UNKNOWN OR OTHER
I was driving on [XXX] in Danvers and they grooved the highway for resurfacing. I was doing the speed limit 65mph. When I hit the lip of the road where it returned to normal I heard a sound like something hit my cars glass. I got home and inspected my vehicle and saw no chips or dents. The next night at 5pm I was getting in my car and noticed my moonroof was cracked and damaged. I didn't see anything fly at me . I'm lead to believe when I hit the 2 inch lip my cars body twisted and popped that moonroof. I keep the slider closed or the glass would have rained down on me . I hear they don't use the proper glass on them. The new one says tempered. Just thought I'd share with you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598381July 2, 2024
POWER TRAIN
My sister was driving on a highway going about 65 mph, and the rear cv axle suddenly snapped. A Honda dealership inspected the vehicle; they determined the root cause to be the rear differential engine loosing power, causing strain on the rear axle. There were no warning that the differential engine lost power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598031July 1, 2024
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Emergency breaking for no reason. Car shuts down and stalls. Flashing Emission system problem, brake systems problem, brake hold systems problem, Power steering systems problem, vehicle stability assist problem, Hill start assist problem, adaptive cruise control problem, Collision mitigation System problem, Road departure mitigation system, problem. This is continuing to happen after the recall was supposed to be fixed. My car is unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598050July 1, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that several unknown messages were displayed. Additionally, the brake warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the O-Ring Seal needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); which the vehicle had previously been repaired under. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 34,140.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597703June 29, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving the Honda CRV down a main road. There was no traffic in front of me. I was traveling at a rate of 45 or so miles an hour. Without warning, the emergency breaking system activated briefly. There was nothing in front of the vehicle that should’ve caused the system to deploy. This is the only time I have experienced this issue. Fortunately, there were no cars behind me traveling at a close distance. The brake deployed only briefly but it caused the tires to screech. I was able to maintain control of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597469June 28, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle stopped automatically while driving. The automated braking applied even though there was no vehicle in front. This is scary as it might lead to a fatal incident on highway or when the vehicle on back is close. I reported the incident to American Honda and was expecting to receive courtesy free inspection and repairs needed. But they said as the vehicle is outside of warranty period, I will have to bear the cost of inspection and repair if required which is very disappointing. I believe it's related to ABS malfunction. I researched online and found similar issues reported by others. This is a very concerning as the vehicle came into full stop while driving all of a sudden even though there was no vehicle in front. This incident happened today. My vehicle has around 45k mileage as of today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda CR-V