Honda CR-V Complaints (2004)

501 consumer complaints on file.

#10204087September 25, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2004 HONDA CR-V. WHILE DRIVING 40 MPH, THE CONTACT HEARD A POPPING NOISE COMING FROM THE ENGINE AND THEN THE AIR CONDITIONER SHUT OFF WITHOUT WARNING. THE MECHANIC NOTICED THAT THE COMPRESSOR WAS LEAKING OIL AND STATED THAT THERE WAS A HOLE ON THE A/C COMPRESSOR, WHICH WAS CAUSED BY METAL PIECES FROM THE AIR COMPRESSOR HOUSING WALL. AS OF SEPTEMBER 25, 2007, THE DEALER HAD NOT INSPECTED OR REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 43,000. UPDATED 01-14-08. *KB UPDATED 12/12/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201319August 31, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AIR CONDITIONER COMPRESSOR IMPLODED AND SEIZED. LARGE METAL PARTICLES CIRCULATED THROUGHOUT SYSTEM. REPAIR REQUIRED REPLACEMENT OF COMPRESSOR, CONDENSER AND RECEIVER DRYER ASSEMBLY. THIS RESULTED IN $1207.43 IN DAMAGES ON A 3 YEAR OLD CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201340August 31, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE AIR CONDITIONER COMPRESSOR IMPLODE AND SEIZED. LARGE METAL PARTICLES CIRCULATED THROUGHOUT THE SYSTEM. THE REPAIR REQUIRED REPLACEMENT OF THE COMPRESSOR, CONDENSER AND RECEIVAL DRYER ASSEMBLY. THE LINES NEEDED TO FLUSHED OUT WHICH RESULTED IN VERY COSTLY REPAIR OF OVER $1200.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201224August 30, 2007
FUEL SYSTEM, OTHER
ON AUGUST 20TH, 2007 AT 7:30 AM WHILE I WAS DRIVING MY 16 YEAR OLD SON TO SCHOOL MY 2004 HONDA CRV BEGAN TO SPEED UNCONTROLLABLY. ACCORDING TO THE DEALERSHIP THERE WAS A THROTTLE CABLE MALFUNCTION THAT LED TO THE CARS UNCONTROLLABLE SPEEDS OF UP TO 80 MILES AN HOUR. THIS WAS THE MOST HORRIFIC EXPERIENCE I HAVE EVER ENDURED. WHILE ON THE FREEWAY I WAS FORCED TO WEAVE IN AND OUT OF CARS ALL WHILE HAVING BOTH FEET ON THE BRAKE. AFTER DECIDING TO APPLY THE HAND BRAKE WE DECIDED TO GET OFF THE FREEWAY. WE RAN ONE STOP SIGN AND BEFORE COMING TO A DEAD END STREET THANKFULLY WE MADE AN ABRUPT STOP AFTER BEING FORCED TO JUST TURN OFF THE CAR. THIS WAS AFTER HAVING MY SON CALL A FRIEND FOR HELP AND ADVICE. MY SON AND I WERE COMPLETELY SHOCKED THAT NOTHING WORSE CAME OF THIS. THANK GOD THAT NO ONE WAS HARMED IN THIS INCIDENT. THE DEALERSHIP SAYS THAT IT WAS A MALFUNCTION THAT WAS NOT CAUSED BY THE OPERATOR AND THERE WAS NO WAY TO DETECT THAT THIS WAS GOING TO HAPPEN. THE DEALERSHIP HAS AGREED TO PICK UP ALL COST RELATED TO THE MALFUNCTION BUT TRUTHFULLY I AM NOT LOOKING TO GET BACK IN THAT CAR. WE ARE CURRENTLY TRYING TO NEGOTIATE A TRADE-IN. THANK GOD NOTHING HAPPENED TO MY SON, ME, OR ANYONE ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200572August 23, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY FAMILY AND I WERE COMING BACK FROM VACATION FROM FLORIDA, WHEN ALL OF A SUDDEN THERE WAS A LOUD NOISE AND SOUNDED LIKE SOMETHING FELL OUT OF MY CAR. AS WE WERE DRIVING WE NOTICED THAT THE AIR WASN'T COOLING LIKE IT SHOULD BE. SO FOR THE NEXT 2 HOURS WE HAD TO DRIVE WITHOUT ANY AIR IN 100 DEGREE HEAT. I TOOK IT IN THE NEXT DAY TO GET IT LOOKED AT AND THEY SAID THE WHOLE AIR COMPRESSOR COMPLETELY FELL APART AND FELL OUT OF THE CAR AND RUINED THE AIR CONDITIONER SO THAT THE WHOLE THING WOULD HAVE TO BE REPLACED. ABOUT $2500 TO REPLACE, SO I CALLED AMERICAN HONDA CORP AND HAD TO HAGGLE WITH THEM FOR OVER A WEEK SO THAT I WOULD HAVE TO ONLY PAY $600. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199081August 10, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AIR CONDITIONER FAILURE. COMPRESSOR SEIZED AND ENTIRE AC SYSTEM HAS BEEN CONTAMINATED. NEEDS REPLACEMENT OF AC COMPRESSOR, ALL LINES, EVAPORATOR, EXPANSION VALVE AND CONDENSER. APPROXIMATE COST $2800.00. MILEAGE ON AUTO 48,264. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198886August 8, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I DID NOT RECEIVE A RECALL FOR "AIR BAGS: FRONTAL" ISSUED IN JUNE 2004. ALSO, THE AC COMPRESSOR WENT OUT ON MY 2004 HONDA CR-V. I WAS TOLD BY THE DEALERSHIP I BOUGHT THE CAR FROM THAT THEY HAD BEEN HAVING A LOT OF TROUBLE REPORTED ON THE AC COMPRESSORS. THEY CHARGED ME $395 PLUS TAX TO REPLACE MINE. I FEEL IT SHOULD HAVE BEEN REPLACED FREE SINCE THE CAR WAS ONLY 3 YEARS OLD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194893June 28, 2007
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
I HAD TAKEN MY SON TO A LOCAL PARK FOR BATTING PRACTICE AND WHEN WE WERE READY TO LEAVE I HAD ASKED MY SON PUT THE BAT AND BALLS IN THE TRUNK OF THE 2004 HONDA CRV. WHEN MY SON HAD PULLED THE HANDLE TO OPEN THE TRUNK, INSTEAD OF SWINGING OPEN, THE TRUNK HAD FALLEN OFF AS THE HINGE PIN BROKE. THE DOOR FELL DOWNWARD, SUSTAINED A LEFT A SIGNIFICANT SCRATCH ON HIS LEG. HAD HE NOT MOVED QUICKLY THE DOOR COULD HAVE CAUSED A SERIOUS INJURY RATHER THAN JUST A SCRATCH OR HAD MY PREGNANT WIFE BEEN THE ONE TO OPEN IT A VERY SERIOUS INJURY COULD HAVE OCCURRED. I BROUGHT THE CAR TO FRONTIER HONDA IN LONGMONT, CO, AND WAS TOLD THEY WOULD NOT COVER THE FIX BECAUSE I WAS OVER THE WARRANTY AND NEVER HAD SERVICED THE CAR WITH HONDA, EVEN THOUGH IT WAS KEPT UP ON ALL NECESSARY MAINTENANCE). ONE PERSON AT THE DEALERSHIP TOLD ME IT WAS CLEARLY A DEFECT, WHILE HONDA AMERICA , TOLD ME IT WAS MY OWN FAULT FOR NOT HAVING THE CAR SERVICED REGULARLY AT HONDA. I WAS SO DISGUSTED AT THEIR LACK OF CONCERN FOR THE PROBLEM THAT THE VERY NEXT WEEKEND, I TOOK THE CAR TO TOYOTA AND TRADED IT IN FOR A SAFER VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10193806June 20, 2007
UNKNOWN OR OTHER
I HAVE LESS THAN 30,000 MILES AND MY A/C IS NOT WORKING....AND OFCOURSE THE DEALS TELLS ME IT WILL COST ME $700 TO REPLACE. I TOLD HIM THAT THE REASON I BOUGHT A HONDA IS ITS REPUTATION...IF AN AMERICAN CAR DOES NOT HAVE THESE PROBLEMS WHY SHOULD I PAY MORE FOR A HONDA AND PAY MORE FOR MAINTAINENCE. I TOLD THEM IT IS A DESIGN FLAW... IT IS 4X4 SO THEY EXPECT YOU NOT TO RIDE ON TOUGH ROADS??? IT SEEMS THAT THIS PROBLEM IS VERY COMMON ON NEW HONDA CARS, SUV'S AND VANS. IF HONDA EXPECTS A F$X$ TO RIDE ON TOUGH ROADS DOES IT MEAN THAT YOUR A/C SHOULD NOT WORK BECAUSE A SMALL PEBLE GETS IN? HONDA SHOULD BE ASKED TO FIX THE PROBLEM FOR FREE... IT IS A DESIGN FLAW. WELL...IF IT GETS REALLY HOT DO THEY EXPECT YOU NOT TO USE THE A/C? ARE WE SUPPOSED TO FRY IN HEAT? PAY OR YOU FRY...NICE MONEY MAKING MACHINE THAT HONDA HAS FOUND. I HOPE THEY ARE NOT ALLOWED TO DO BUSINESS IN THE UNITED STATES IF THEY DO NOT HAVE GOOD BUSINESS PRACTICE. WE SHOULD ALL JOIN IN AND FIGHT FOR HONDA TO CORRECT THEIR BAD DESIGN. THEY SHOULD BE RESPONSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188203April 18, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHILE DRIVING IN WARM AND VERY WET WEATHER I HEARD A LOUD POP AND THE AIR CONDITIONER ON THE 2004 CR-V STOPPED BLOWING COLD AIR. IN ORDER TO SEE THROUGH THE FOGGED WINDOWS WE HAD TO RUN THE WIDOW DEFOGGER ON HIGH, BLOWING HOT AIR FOR THE REMAINING 3 HOURS OF OUR ROAD TRIP. WE WERE MISERABLE, TO SAY THE LEAST. UPON RETURNING TO HOUSTON I TOOK THE CAR TO A MECHANIC ,WHO ELEVATED IT AND SHOWED ME THE AIR COMPRESSOR. THE HOUSING OF THE COMPRESSOR IS SHATTERED. IT LOOKS LIKE A HARD-BOILED EGG SHELL AFTER BEING CRACKED. THIS IS A FAULTY PART, WHICH I'M TOLD WILL COST $700 FOR JUST THE COMPRESSOR. THE MECHANIC TOLD ME THAT WHEN HE CONTACTED A DEALER, THE SERVICE MANAGER TOLD HIM THEY HAD SOLD 5 FROM THAT DEALER ALONE THAT MONTH! IN OCTOBER! THE CAR WAS ONLY 2 YEARS OLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185886March 22, 2007
SEATS:FRONT ASSEMBLY:RECLINER
2004 HONDA CRV HIT FROM BEHIND
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10177252December 28, 2006
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
ABOUT 2 WEEKS AGO MY HONDA CR-V 2004 STALLED IN A CAR WASH AND WOULDN'T START. AFTER ABOUT 20 MINUTES I WAS ABLE TO GET IT STARTED. SINCE THEN MY CR-V HAS HAD TROUBLE STARTING. I'VE ALSO NOTICED MY HEATER NOT WORKING AS EFFECTIVELY AND JUST RECENTLY THE CAR STARTED TO OVER HEAT. I TOOK IT TO THE MECHANIC IMMEDIATELY. AFTER A DAY THEY SAID I HAD GOTTEN WATER IN MY GAS TANK AND A WATER BUBBLE IN MY COOLANT SYSTEM. THEY FLUSHED EVERYTHING OUT, DRIED IT AND REPLACED MY COOLANT. SO FAR MY CAR SEEMS TO BE RUNNING SMOOTHLY AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175224December 5, 2006
TIRES:TREAD/BELT
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON THE HIGHWAY, THE DRIVER FRONT TIRE SUFFERED TREAD SEPARATION. THE VEHICLE WAS MANEUVERED OFF THE ROAD, WHERE THE TIRE WAS CHANGED. THE VEHICLE WAS DRIVEN TO THE TIRE DEALER WHO REPLACED THE TIRES. THE VEHICLE DEALER WAS NOT ALERTED. THIS WAS A BRIDGESTONE DUELER AT, SIZE: P205/70R15. UPDATED 12/28/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173209November 11, 2006
VISIBILITY:SUN/MOON ROOF ASSEMBLY
BEGINNING APPROXIMATELY ONE YEAR FROM DATE OF PURCHASE, MY MOON ROOF BEGAN TO RATTLE WHEN DRIVING, BOTH OPENED AND CLOSED. I TOOK IT TO MY HONDA DEALERSHIP AND THEY REPLACED A BOLT. APPROXIMATELY 4 MONTHS LATER, IT HAD WORKED ITSELF OUT AGAIN BUT THE DEALERSHIP DID NOT HAVE THE TIME TO ADDRESS IT ON THAT VISIT. I TOOK IT BACK 2 WEEKS LATER AND THEY REPLACED THE ENTIRE MOON ROOF MECHANISM. THREE MONTHS LATER, I RETURNED WITH THE SAME RATTLE AND THEY TIGHTENED THE BOLT AND SAID NOTHING ELSE COULD BE DONE, THAT I WOULD HAVE TO DEAL WITH IT. I LODGED A COMPLAINT WITH THE HONDA CORPORATION AND THEY TOLD ME TO TAKE IT TO A DIFFERENT HONDA DEALERSHIP, LIE TO THEM AND TELL THEM THIS WAS THE FIRST TIME IT WAS GOING TO BE ADDRESSED AND SEE WHAT THEY THOUGHT. I DID NOT LIE TO THEM, BUT THEY HEARD THE RATTLE. THEY SAID IT SEEMED TO BE A RECURRING PROBLEM WITH THIS HONDA MODEL AND THAT I COULD APPLY OIL TO HELP WITH THE RATTLE, OTHERWISE I WOULD JUST HAVE TO DEAL WITH IT FOR THE DURATION OF THE CAR. THE OIL HAS NOT HELPED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171301October 19, 2006
ELECTRICAL SYSTEM
WAS DRIVING DOWN THE HIGHWAY ABOUT TWO MONTHS AGO, I WAS SHOCKED OR BOLTED AND SOMETHING WENT THROUGH MY BODY. IT WAS LIKE AN ELECTRICAL SHOCK. ALSO, MY DOOR LOCKS KEEP OPENING AND CLOSING WHILE I AM DRIVING. ITS HAPPENED A COUPLE TIMES AND IT HAS SCARED ME. I DON'T KNOW IF THAT WOULD HAVE ANYTHING TO WITH THE SHOCK I RECEIVED IN THE VEHICLE, AND SOMETHING KEEPS GOING OFF IN MY CAR, IT SOUNDS LIKE A TIMER. I TOOK IT TO HONDA, THEY KNOW NOTHING ABOUT THE SOUND I HEAR AND SINCE ITS NOT A MANUFACTURE WARRANTY, I DID SEND IN THE WARRANTY TO THE RADIO AND I THOUGHT THE RADIO AND THE LOCKS ARE CONNECTED ON MY VEHICLE FOR SECURITY PURPOSES. BEEN HAVING MEDICAL PROBLEMS, DON'T KNOW IF THE SHOCK COULD OF CONTRIBUTED TO IT. I THINK I KEEP GETTING SHOCKED EVERY TIME I DRIVE IT. THE NUMBER OF FAILURES WOULD BE A NUMBER I WOULDN'T KNOW SINCE IT HAPPENS EVERYDAY. *NM
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10169563September 29, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I WAS DRIVING MY 2004 HONDA CR-V WITH THE AIR CONDITIONER ON, AND I HEARD A POP AND THEN A RATTLE. THEN, MY AIR CONDITIONER STOPPED BLOWING COLD AIR. AS I TESTED THE AIR CONDITIONER, I COULD TELL THAT THE AIR CONDITIONER WAS NOT KICKING IN. I SCHEDULED AN APPOINTMENT WITH HONDA SERVICE, AND THEY TOLD ME THAT THE COMPRESSOR SHAFT WAS BROKEN, AND THAT THE AIR COMPRESSOR, CLUTCH, AND COIL NEEDED TO BE REPLACED. THIS REPAIR WAS VERY COSTLY ($1300) AND IT WAS NOT COVERED UNDER WARRANTY. I WAS VERY DISAPPOINTED THAT MY AIR CONDITIONER WOULD FAIL AFTER ONLY 2 YEARS OF USE. HONDA SERVICE TOLD ME THAT IT LOOKED LIKE NORMAL WEAR AND TEAR. MY COMPLAINT LIES IN THE POSSIBILITY THAT THIS PART WAS DEFECTIVE. IF NOT, THEN THIS INCIDENT COULD HAPPEN AGAIN IN ANOTHER 2 YEARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166008August 19, 2006
ELECTRICAL SYSTEM:WIRING
I HAD DRIVEN ABOUT 61/2 MILES WHEN THE DRIVE LIGHT (LIGHT SHOWING THE GEAR YOU ARE USING) WENT OUT AND THE CAR STARTED TO STALL. THE GEAR LIGHT CAME BACK ON AND THE CAR CONTINUED TO RUN. ABOUT 30 SECONDS LATER THE SAME THING HAPPENED. I CONTINUED THE 2 1/2 MILES HOME. I CALLED THE HONDA DEALERSHIP WHERE I HAD PURCHASED THE CAR IN AUG. 2003, AND EXPLAINED THE PROBLEM. I WAS TOLD THAT IT PROBABLY HAD SOMETHING TO DO WITH THE FACT THAT I WAS VERY CLOSE TO NEEDING THE 40,000 MILE MAINTENANCE. I WAS TOLD TO DRIVE IT OVER THE WEEKEND AND SEE IF THE PROBLEM PERSISTED. MY HUSBAND AND I DROVE IT TO INDIANA LIKE WE HAD PLANNED, TO BRING BACK SOME ITEMS FROM HIS GRANDMOTHERS, GARAGE. WE HAD NO PROBLEMS ON SATURDAY, BUT ON SUNDAY JUST OUTSIDE OF FT. WAYNE THE ENGINE LIGHT CAME ON AND THE GEAR LIGHT WENT OUT. WE TOOK IT TO THE HONDA DEALER SHIP ABOUT 4 MILES AWAY. WE LEFT THE CAR AND RENTED A VEHICLE TO GET HOME. THE HONDA MECHANICS HAD THE CRV FOR A WEEK BUT COULD NOT FIND A PROBLEM. WE PICKED THE CAR UP THE FOLLOWING SATURDAY AND BY THE TIME WE MADE IT TO THE HIGHWAY, THE CAR WAS ACTING UP AGAIN. WE DROVE BACK TO COLUMBUS PULLING OVER EVER 7 OR 8 MINUTES TO TURN THE ENGINE OFF FOR 5 MINUTES. ABOUT HALF WAY HOME THE CAR STALLED AT A RED LIGHT. THIS HAPPENED SEVERAL MORE TIMES BEFORE WE MADE IT HOME. THIS PROBLEM HAS PERSISTED OVER THE LAST 10 WEEKS. IT HAS BEEN BACK AND FORTH TO THE DEALERSHIP. THE THOUGHT THAT THE PROBLEM HAD BEEN SOLVED WHEN SOME WIRING WAS REPLACED BUT THE FOLLOWING DAY, THE PROBLEMS CONTINUED. TODAY IS AUGUST 19TH AND IT HAS BEEN 11 WEEKS OF HEADACHES AND STRESS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162760July 18, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
2004 HONDA CRV WITH ONLY 24,000 MILES, PURCHASED NEW, LOCAL DRIVING -LEFT REAR BRAKE PAD TOTALLY WORN TO METAL. RIGHT REAR - SOME SCORING ON ROTOR. FRONT PADS AND ROTORS SEEM OK. DEFECT IN BRAKE PAD - CRITICAL SAFETY ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10149189February 1, 2006
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
IN THE FIRST THREE MONTHS AFTER PURCHASE IN 2003, THE PASSENGER SIDE REAR BRAKE STARTED MAKING A LOUD RUBBING/GRINDING NOISE THROUGH CERTAIN BRAKE PRESSURE. OUR FIRST OIL CHANGE AND TIRE ROTATION THE NOISE STOPPED ONLY TO REAPPEAR ON THE DRIVER SIDE REAR. NOISE IS THE SAME, JACOBS TWIN HAS REPLACED THE ENTIRE BRAKE ASSEMBLY ONCE, REPLACED THE PADS ONCE AND, REFINISHED THE ROTORS ONCE. EACH TIME THE NOISE SUBSIDES FOR A PERIOD ONLY TO COME BACK WITHIN 3 MONTHS. EVERYTIME I HAVE I GO IN FOR MY OIL CHANGE I HAVE TO HAVE THE BRAKES REDONE AS WELL. I BELIEVE I HAVE PURCHASED A FAULTY PRODUCT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143982November 29, 2005
SUSPENSION
2004 HONDA CR-V, PROBLEM STARTED AROUND 21,500 MILES. I HAVE A CLUNKING SOUND WHEN GOING OVER BUMPS OR RUTS IN THE ROAD. MORE SO IF RIGHT FRONT WHEEL HITS A LOWER PART OF THE ROAD. SOUNDS AS IF SOMETHING IS LOOSE. STILL UNDER WARRANTY. TAKEN TO DEALER TWICE. THEY REPLACED STRUT AND SECOND TIME MOVED THE ENGINE MOUNT OVER. IT DID NOT HELP. SOUNDS AS THOUGH METAL CLUNKING AGAINST METAL. WILL TAKE TO ANOTHER DEALER TO SEE IF THEY CAN FIND THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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