Honda CR-V Complaints (2002)

515 consumer complaints on file.

#10202851September 12, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHAT'S GOING ON WITH THE HONDA CRV AIR CONDITIONING?????? I'VE HAD HONDA'S FOR 25 YEARS!!! I WAS DRIVING HOME FROM THE BEACH (MYR), I HEARD A CRACKLING AND A LOUD BANG NOISE, AS I WAS DRIVING AND MY A/C TOTALLY STOPPED WORKING.......WHAT'S THE STORY?????????? THIS NEVER HAPPENED BEFORE......WHAT WAS THE IMPLOSION?????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202758September 12, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
IN 2006, THE AIR CONDITIONING COMPRESSOR FAILED IN OUR 2002 HONDA CRV. THE CAR HAD ABOUT 63,000 MILES AT THE TIME. OUR HONDA DEALER SAID THE WARRANTY HAD EXPIRED AND THE PART WAS NOT COVERED BY A RECALL. WE PURCHASED A NEW HONDA REPLACEMENT COMPRESSOR AND HAD IT INSTALLED AT A LOCAL SHOP BECAUSE HONDA'S LABOR PRICE WAS OUTRAGEOUS...OVER $3000! THIS REPAIR COST US ABOUT $2500. IN 2007, THE COMPRESSOR FAILED AGAIN AT 78,000 MILES. WE CHECKED WITH THE HONDA DEALER AGAIN, AND WERE TOLD THAT THE PART WAS NOT COVERED BY A RECALL. THEY SAID THERE WAS METAL PIECES IN THE LINES AND THE ENTIRE AIR CONDITIONING SYSTEM HAD TO BE REPLACED. IT WOULD COST $4000 TO HAVE THE SYSTEM REPLACED. AGAIN, I PURCHASED HONDA REPLACEMENT PARTS AND HAD A LOCAL SHOP INSTALL THE NEW AIR CONDITIONING SYSTEM. THIS TIME I PAID $3200, WHICH INCLUDED A DISCOUNT ON THE LABOR RATE BECAUSE THEY HAD REPLACED THE COMPRESSOR BEFORE. WE WERE WITHOUT OUR CRV FOR OVER TWO WEEKS DURING THE HOTTEST TIME OF THE YEAR (TEMPS ABOVE 100 F). THIS WAS A TERRIBLE INCONVENIENCE, AND A FINANCIAL BURDEN. MANY OTHER HONDA CRV OWNERS HAVE HAD THE SAME PROBLEM, SO THIS IS CLEARLY A MANUFACTURING DEFECT. I SUSPECT THERE IS, OR WILL BE, A CLASS ACTION SUIT AGAINST HONDA. I HAVEN'T FOUND A WAY TO JOIN THE SUIT, BUT I AM LOOKING. SOMETHING SHOULD BE DONE ABOUT THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201928September 5, 2007
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING, STEERING WHEEL BEGAN SMOPKING AND CAR SMELLED HOT (SOMETHINGIN THE STEERING WHEEEL COLUMN WAS ON FIRE). MY HUSBAND TURNED OFF THE HEADLIGHTS AND THE SMOKING STOPPED. WE TOOKTHE CAR TO THE DEALER THE NEXT DAY AND WERE TOLD IT WAS A SWITCH THAT HAD OVERHEATED. SWITCH WAS REPLACED AT A COST OF $225. WE WERE TOLD THAT THIS WAS NOT A RECALLED ITEM ONTHE HONDA CRV BUT THAT THIS WAS AN IDENTIFIED PROBLEM INTHE HONDA CIVIC. WE WERE ADVISED TO REPORT THIS PROBLE TO THE NHTSA.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10200790August 26, 2007
ENGINE AND ENGINE COOLING
STRANGE NOISE FROM ENGINE THEN A/C BLOWING ONLY HOT AIR. TOOK CAR TO NEARBY GOODYEAR SERVICE FACILITY TO CHECK SYSTEM. COMPRESSOR HAD BLOWN APART-SEVERAL SIZABLE CHUNKS WERE RECOVERED. APPARENTLY HONDA USES SUBSTANDARD METALS IN THE COMPRESSORS SINCE THIS IS A RECURRING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200564August 23, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2002 - 2004 HONDA CRV'S HAVE A HISTORY OF PROBLEMS WITH AIR CONDITIONING. SPECIFICALLY THE UNIT DISINEGRATING. THIS HAS HAPPENED TO ME TWICE AT A COST OF $3500. AUTO WEB FORUMS (FOR CRV'S) HAVE RECEIVED MANY COMPLAINTS ABOUT THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200555August 23, 2007
ENGINE AND ENGINE COOLING
AIR COMPRESSOR IN MY 2002 HONDA CRV EXPLODED SPREADING DEBRIS THROUGHOUT THE SYSTEM CAUSING MAJOR DAMAGE. HONDA PAID FOR THE PARTS. I HAD TO PAY $600 FOR LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197231July 23, 2007
SEATS, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:IGNITION, AIR BAGS
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT DISPENSES HOT AIR. THE DEALER STATED THAT THE CLUTCH ON THE AIR CONDITIONING WAS BURNED. THE CONTACT ALSO STATED THAT THE DRIVER'S SEAT IS WOBBLY AND NOT ATTACHED TIGHTLY AND THE AIR BAG LIGHT AUTOMATICALLY ILLUMINATES WHEN IT IS BUMPED AGAINST. THE DEALER STATED THAT A SWITCH MAY BE NEEDED. THE CONTACT STATED THAT WHEN SHE REMOVES THE KEY FROM THE IGNITION, THE VEHICLE CONTINUES TO MOVE. SHE STATED THAT NONE OF THE FAILURES HAVE BEEN REPAIRED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 71,825.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188865April 25, 2007
SEAT BELTS, AIR BAGS:FRONTAL, ELECTRICAL SYSTEM
THE SRS LIGHT CAME ON IN MY 2002 HONDA CRV WHICH HAS ONLY 35000 MILES. I TOOK IT TO THE DEALER WHO INFORMED ME THAT THE SRS MUST HAVE WENT BAD AND IT WOULD COST $700 TO FIX. I ASKED IF THE LIGHT ON COULD BE CAUSED BY THE FRONT PASSENGER SEAT BELT LOCKING UP REGULARLY WHICH TEMPORARILY DOES NOT ALLOW YOU TO GET ENOUGH SEAT BELT TO ACTUALLY REACH THE BUCKLE AND THE DEALER SAID THAT MIGHT BE THE PROBLEM BUT I STILL WOULD NEED TO REPLACE THE WHOLE SRS SYSTEM. I ASKED IF THIS WAS A RECALL AND HE SAID NOT AT THIS TIME. I NOW HAVE CHECKED THE RECALLS AND SEE THAT THE SEAT BELTS AS WELL AS THE AIR BAGS HAVE BEEN RECALLED AND I HAVE NOT BEEN NOTIFIED OF EITHER BY THE DEALER AND I WOULD THINK THIS WOULD BE IMMEDIATELY CORRECTED ESPECIALLY SINCE THE SRS LIGHT CAME ON WHICH IS DIRECTLY RELATED TO BOTH OF THESE SAFETY DEVICES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188355April 19, 2007
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
TL*THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING 15 MPH, WITHOUT WARNING, THE FRONT AXLE OF HER VEHICLE BROKE. HONDA ADVISED THE CONTACT THAT SHE WOULD HAVE TO PAY $6,000 FOR THE DAMAGE SINCE THERE WERE NO RELATED RECALLS. THE FAILURE MILEAGE WAS 43,197 AND THE CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187643April 12, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE SRS LIGHT CAME ON , INDICATING THAT THE RESTRAINT SYSTEM FAILED. A SAFETY CONCERN FOR US. HONDA REPLACED A CONNECTOR IN THE STEERING WHEEL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187646April 12, 2007
ELECTRICAL SYSTEM:HORN
THE HORN FAILED. A SAFETY CONCERN FOR US. HONDA REPLACED A CONNECTOR IN THE STEERING WHEEL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187648April 12, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CRUISE CONTROL SYSTEM FAILED. A SAFETY CONCERN FOR US. HONDA REPLACED A CONNECTOR IN THE STEERING WHEEL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187653April 12, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
AIR CONDITIONER COMPRESSOR FAILURE. A SAFETY CONCERN IN THAT THIS LOCKS UP THE COMPRESSOR PULLEY AND POSSIBLY THE ENTIRE ENGINE BELT. REPLACED BY HONDA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187656April 12, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER SYSTEM FAILURE. A SAFETY CONCERN IN THAT THIS LOCKS UP THE COMPRESSOR PULLEY AND POSSIBLY THE ENTIRE ENGINE BELT. ALSO, DEFROSTER NOT WORKING PROPERLY. REPLACED BY HONDA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187651April 12, 2007
SEATS:FRONT ASSEMBLY:RECLINER
THE DRIVER'S SIDE SEAT BRACKET FAILED AND WOULD ALLOW MOVEMENT AS YOU DROVE. A SAFETY CONCERN FOR US. A $314.07 BRACKET WAS REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187691April 12, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*- THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT THE IGNITION SWITCH WOULD INTERMITTENTLY STICK. THE VEHICLE WAS INVOLVED IN RECALL 03V422000. THE VEHICLE WAS INSPECTED BY A HONDA DEALER AS APART OF THE RECALL, AND THEY DID NOT FIND A PROBLEM, THEREFORE, NOTHING WAS REPAIRED. THE IGNITION SWITCH RECENTLY BECAME STUCK, AND THE VEHICLE WAS TOWED TO A HONDA DEALER. THE IGNITION SWITCH AND ASSEMBLY WERE REPLACED. THE CONTACT STATED THAT THE FAILURE WOULD NOT BE COVERED UNDER THE PREVIOUS RECALL. THE FAILURE MILEAGE WAS 57,000, AND THE CURRENT MILEAGE WAS 57,498. *AK THE CONSUMER STATES THAT WHEN HE CAME TO PICK UP THE VEHICLE AT THE DEALERSHIP THAT THERE WERE WAS FOOD LEFT IN THE CAR AND EVIDENCE OF BLOOD ALL OVER THE PLACE. THE CONSUMER TOOK PICTURES AND FILED A POLICE REPORT JUST IN CASE SOMETHING HAPPENED IN THE CAR. THE CONSUMER HAS PROVIDED A COPY OF THE POLICE REPORT. THE CONSUMER WAS INFORMED THAT THE MECHANIC WAS CUT ON THE DASHBOARD THAT IS WHY THE BLOOD WAS LOCATED IN THE CAR. THE CONSUMER WANTS TO BE REIMBURSED FOR ALL SERVICES PERFORMED ON THE CAR. UPDATED 05/23/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187476April 10, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* - THE CONTACT OWNS A 2002 HONDA CRV. THE AIR CONDITIONER STOPPED WORKING. THE DEALER DIAGNOSED THE VEHICLE AS NEEDING A NEW AIR CONDITIONING SYSTEM. THE FAILURE MILEAGE WAS 116,000. THE CONTACT STATED THAT BECAUSE THE AIR CONDITIONER DID NOT WORK THE WINDOWS FOGGED UP. THE CONTACT HAS AN ESTIMATE OF REPAIR INVOICE. THE CURRENT MILEAGE WAS 142,000.*AK UPDATED 10/03/08 *BF UPATED 10/07/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184956March 13, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*- WHILE STOPPED AT A TRAFFIC LIGHT THE CONTACT PUT THE 2002 HONDA CR-V INTO PARK AND THEN SWITCHED THE GEAR BACK TO DRIVE, BUT THE SHIFT LOCKED INTO GEAR AND WOULD NOT SWITCH OVER TO DRIVE. THE CONTACT HAD EXPERIENCED THE FAILURE 3 TIMES THIS YEAR. THE CONTACT TOOK VEHICLE TO THE DEALERSHIP, AND THEY REPLACED A FUSE. THE CONTACT WAS NOT SURE WHICH FUSE THEY REPLACED BECAUSE HE DID NOT HAVE A COPY OF THE INVOICE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 52,000. *AK UPDATE *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184837March 12, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
ABS LIGHT CAME ON INTERMITTENTLY IN 2002 HONDA CRV. HONDA WANTED $500 TO REPLACE ABS CONTROL UNIT. I CALLED HONDA CUSTOMER SERVICE, AND HONDA AGREED TO FIX THE PROBLEM FOR $100 DEDUCTIBLE. I THINK THIS IS A SAFETY ISSUE--THIS SHOULD NOT BE HAPPENING IN A 5-YEAR-OLD VEHICLE--AND I WONDER IF IT IS A COMMON OCCURRENCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181116January 30, 2007
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL* - THE CONTACT CALLED REGARDING A 2002 HONDA CRV. THE DEALER PLACED AN ORDER FOR A SEAT BELT BUCKLE ON 1/19/07. THE CONTACT WAS TOLD THE BUCKLE WOULD ARRIVE ON 1/22/07. THE CONTACT CALLED THE HONDA DEALER ON 1/23/07, AND WAS TOLD THAT THE SEAT BELT BUCKLE WAS ON NATIONAL BACK ORDER. THE CONTACT STATED SHE COULD NOT BUCKLE HER SEAT BELT AND FELT UNSAFE.*AK UPDATED 02/22/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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