Honda CR-V Complaints (2004)

501 consumer complaints on file.

#10245088October 10, 2008
EQUIPMENT
2004 HONDA CRV - AIR CONDITIONER CONDENSER BLEW APART WHILE OPERATING THE VEHICLE. LOOKING AT COMPLAINTS - THIS IS AN ONGOING PROBLEM WITH THE CRV AND HONDA KNOWS ABOUT THE PROBLEM. I AM HAVING TO PAY A LARGE AMOUNT OF MONEY TO GET THIS REPLACED. (HONDA IS PAYING A PORTION - THEY KNOW THEY HAVE A PROBLEM WITH THIS MODEL OF HONDA) HONDA NEEDS TO DO A RECALL ON THIS CAR TO FIX THIS PROBLEM. IT IS HAPPENING TO HUNDREDS OF THESE CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243505September 26, 2008
ENGINE AND ENGINE COOLING:ENGINE
DRIVING DOWN THE HIGHWAY, THERE WAS A LOUD POP THAT YOU COULD FEEL THROUGHOUT THE VEHICLE. IT SOUND LIKE A GUN HAD BEEN FIRED AT CLOSE RANGE. THE ENGINE DIED IMMEDIATELY AND THE CAR WAS DIFFICULT TO KEEP UNDER CONTROL BECAUSE OF THE LOSS OF POWER STEERING AND BRAKES. THE CAR WOULD NOT RESTART UNTIL THE DEFROSTER WAS TURNED OFF. IF THE HEATER, A/C, OR DEFROSTER WAS TURNED BACK ON THE VEHICLE WOULD IMMEDIATELY STALL AGAIN. THE DEALERSHIP FOUND THE A/C COMPRESSOR SUFFERED CATASTROPHIC FAILURE AND LITTERED THE ENTIRE AIR CONDITIONING SYSTEM WITH METAL DEBRIS. WE WERE QUOTED A REPAIR COST OF $3500. OUR EXTENDED WARRANTY COVERED THE COMPRESSOR (ALTHOUGH AFTERMARKET) BUT WERE STUCK WITH THE BILL FOR THE HIGH PRESSURE LINES AND OTHER SMALL PARTS THAT STILL TOTALED NEARLY $1000. A SEARCH OF THE PROBLEM PROVES THIS IS EXTREMELY COMMON FOR THIS GENERATION OF CR-V, WITH THOUSANDS OF COMPLAINTS IN ONLINE FORUMS, CHATS, MESSAGE BOARDS, ENTHUSIAST CLUBS, AND EVEN DOT NHTSA COMPLAINTS. THERE ARE NO SIMILAR COMPLAINTS ON OTHER HONDA A/C COMPRESSORS THAT ARE THIS WIDESPREAD. THE FACT THAT THIS PARTICULAR COMPRESSORS PART NUMBER IS NOT USED ON OTHER HONDA VEHICLE INDICATES THAT THERE IS: A) PROBLEM WITH THE DESIGN, B) A PROBLEM WITH THE MANUFACTURING PROCESS, C) A PROBLEM WITH THE INITIAL INSTALL OR MAINTENANCE OF THE COMPRESSOR, OR D) SOME COMBINATION OF THE PREVIOUS STATED POSSIBILITIES. THESE SYSTEMS ARE FAILING AT HIGH RATES FOR SUCH LOW MILEAGES, THEY LAST MUCH LONGER ON OTHER VEHICLES (EVEN OTHER HONDAS). IN ADDITION TO THE PROBLEM THERE IS ALSO THE FACT THAT MANY OWNERS GET VARYING RESPONSES FROM THE DEALERSHIPS AND FROM HONDA CORPORATE AS TO HOW THE SITUATION IS HANDLED. SOME OWNERS ARE COVERED 100% BY A "GOOD FAITH" WARRANTY AS THE REPRESENTATIVE ACKNOWLEDGES THE PROBLEM IS COMMON. SOME OWNERS, SUCH AS ME, ARE ON OUR OWN OR HAVE TO RELY ON A LIMITED EXTENDED WARRANTY THAT COVERS THE FAILURE BUT NOT THE PARTS THAT THE FAILURE TOOK OUT WITH IT. PLEASE HELP US! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243134September 22, 2008
TIRES
THE WHEELS ON 2 OF MY TIRES ARE LEAKING AIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242658September 17, 2008
ENGINE AND ENGINE COOLING
I'M THE FIRST OWNER OF A 2004 HONDA CRV WITH A 5 SPEED MANUAL TRANSMISSION. FROM JUNE 2008 TO THE PRESENT (SEPTEMBER 2008) THE VEHICLE HAS EXPERIENCED A STALL PROBLEM DURING EVERY SINGLE USE. CURRENT VEHICLE MILEAGE IS 115,000. ALL THE STALLS OCCUR DURING THE SAME PERIOD RELATIVE ENGINE STARTUP, BETWEEN ABOUT FIVE AND TEN MINUTES AFTER STARTING THE ENGINE, AND WHEN THE VEHICLE COMES TO A STOP. THIS STALL PERIOD BASICALLY OCCURS AT STOP SIGNS FOR A MULTI-MINUTE PERIOD AFTER THE CHOKE COMES DOWN. UNFORTUNATELY THIS STALL PERIOD COINCIDES WITH TYPICAL STOP AND GO DRIVING AFTER DEPARTURE: NEAR HOME, WORKPLACE, SCHOOLS, AND RETAIL OUTLETS. I CONSIDER THIS A SAFETY CONCERN. THE STALL OCCURS SUDDENLY AND WITHOUT WARNING. POWER STEERING AND BRAKING SYSTEMS BECOME DIFFICULT TO USE. I HAVE NARROWLY AVOIDED A NUMBER OF ACCIDENTS WHILE TRYING TO RECOVER FROM A STALL. THE VEHICLE OFTEN DOES NOT START BACK UP IMMEDIATELY AFTER STALLING. I'M CONCERNED THE STARTER WILL DEGRADE AND FURTHER INHIBIT TIMELY RESTARTING. REPAIR EFFORTS HAVE BEEN UNSUCCESSFUL. AN INDEPENDENT SHOP AND A HONDA DEALER HAVE BEEN TRIED. THE HONDA DEALER IN EXETER, NEW HAMPSHIRE, BLATANTLY AVOIDED THE PROBLEM AND CHARGED ABOUT $600 FOR UNRELATED WORK THAT WAS ALSO NOT ORDERED. APPARENTLY THE DIAGNOSTIC COMPUTER REPORTED A VOLTAGE DROP. THE INDEPENDENT SHOP HAS ATTEMPTED TO DETERMINE THE PROBLEM AT THREE SEPARATE OCCASIONS. SPARK PLUGS AND WIRES HAVE BEEN CHANGED AND OTHER REGULAR MAINTENANCE HAS BEEN COMPLETED. AN IMMEDIATE FIX IS DESIRED FOR THIS 2004 HONDA CRV STALLING PROBLEM. MY YOUNG FAMILY IS PUT AT AN ELEVATED RISK EVERY TIME WE DRIVE SOMEWHERE, WE CANNOT EASILY SELL A VEHICLE IN THIS CONDITION, AND WE CANNOT AFFORD TO BUY AN EXTRA VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240952September 4, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2004 HONDA CR-V. WHILE DRIVING 45 MPH, THE CONTACT HEARD A LOUD NOISE. SHE WAS UNABLE TO DETERMINE WHAT SIDE OF THE VEHICLE THE NOISE ORIGINATED. SHORTLY AFTER THE NOISE, THE AIR CONDITIONER IN THE VEHICLE STOPPED WORKING. THE FOLLOWING DAY, THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE AIR COMPRESSOR AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE CONTACT DISCOVERED NUMEROUS COMPLAINTS FOR THE SAME FAILURE AS HER YEAR, MAKE, AND MODEL VEHICLE. DUE TO THE AMOUNT OF COMPLAINTS ON THE VEHICLE, THE CONTACT FEELS THAT A RECALL SHOULD HAVE BEEN ISSUED. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 67,000. UPDATED 10/14/08. *LJ THE AIR CONDITIONER COMPRESSOR EXPLODED AND SHOT SHARDS OF METAL THROUGHOUT THE SYSTEM. UPDATED 10/15/08. 8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240704September 2, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2004 HONDA CR-V. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITIONER FAILED. THE MECHANIC STATED THAT THE COMPRESSOR WAS BLOWN. THE CONTACT HAS AN OPEN CASE WITH HONDA AND THEY STATED THAT THIS WAS A COMMON FAILURE WITH THE HONDA CR-V. THE CURRENT MILEAGE WAS 66,000 AND FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240314August 30, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
DRIVING ON LOCAL HIGHWAY WITH MY WIFE, TWO YEAR OLD AND THREE YEAR OLD IN THE BACK WHEN LOUD RATTLING NOISE WAS HEARD, FOLLOWED BY AIR CONDITIONER COMPRESSOR BLOWING OUT, CAUSING HEAVY METALLIC PIECES TO GO ROLLING DOWN THE HIGHWAY AT HIGH SPEEDS. THANKFULLY, NO OTHER CARS WERE IN THE IMMEDIATE AREA. WHOLE A/C UNIT NEEDED TO BE REPLACED DUE TO EXPLODING PARTS AND, AFTER MUCH COMPLAINING , WAS ONLY GIVEN PARTIAL CREDIT TO COVER COSTS. HONDA KNOWS ABOUT PROBLEM AND KNOWS ALL A/C COMPRESSORS MADE WITH DURING CERTAIN YEARS WILL FAIL BUT IS HANDLING ON A CASE BY CASE BASIS AND IS NOT UPFRONT IN TELLING CONSUMER ABOUT PROBLEM. PLEASE CHECK SITE LISTED BELOW TO NOTE HOW COMMON THIS PROBLEM IS. HTTP://WWW.TOPIX.COM/FORUM/AUTOS/HONDA-CR-V/TU0OKFJGV9V3F3FGL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239800August 26, 2008
ENGINE AND ENGINE COOLING:ENGINE
HEARD A "POP" SOUND WHILE DRIVING. A/C STOPPED WORKING, WARM AIR, HEATER ONLY. AFTER BEING CHECKED BY MIDAS, A REPLACEMENT COST OF THE COMPRESSOR/CONDENSER (SAME PART) WAS QUOTED FOR OVER $2,000. I HAVE BEEN WITHOUT AC SINCE (HAPPENED IN 2007). HONDA QUOTE IS OVER $2,000 AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238813August 19, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AIR COMPRESSOR "EXPLODED" ON 2004 HONDA CR-V. CAR BOUGHT NEW. 68,500 MILES. TAKEN TO DEALERSHIP LAST YEAR A/C PROBLEMS. PROBLEM NOT UNCOMMON WITH CR-V. HONDA RESPONSE INCONSISTENT. SOME CUSTOMERS REIMBURSED 100%,SOME 0%. MY CAR TO BE REPAIRED THURSDAY(IF PARTS IN). COST TO ME $1400 +.RECALL NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238862August 19, 2008
AIR BAGS
THE SRS LIGHT CAME ON IN MY 2004 HONDA CRV. I VISITED THE LOCAL HONDA DEALER. DEALER ADVISED SRS LIGHT CAME ON DUE TO FAULTY OPDS(OCCUPANT POSITION DETECTION SYSTEM) SENSOR. THIS SENSOR WILL TURN OFF/ON PASSENGER AIRBAG. THIS ITEM IS NOT COVERED OUTSIDE THE 3YR/36000 MI WARRANTY. HOWEVER, MANY 2002-2004 HONDA CRV'S WERE GIVEN A WARRANTY EXTENSION FOR THIS PROBLEM. THE EXTENSION COVERED UP TO 150,000 MILES OR 10 YEARS. HONDA CHECKED MY VIN AGAINST THEIR DATABASE AND ADVISED MY VEHICLE WAS NOT AFFECTED. MY VEHICLE HAS APPROX. 51,500 MILES AND WILL BE 4 YRS OLD IN OCTOBER. THE DEALER ADVISED IF I DESIRED THE REPAIR, IT WOULD BE AT MY EXPENSE. I CHOSE NOT TO HAVE THE VEHICLE REPAIRED AT THIS TIME. I HAVE SEARCHED THE INTERNET AND HAVE FOUND OTHER OWNERS WITH THE SAME COMPLAINTS WITH THIS OPDS SENSOR. THIS OPDS SYSTEM IS NOT LIMITED TO THE CRV LINE; IT IS ALSO FOUND ON MANY OTHER HONDA VEHICLES. THERE ARE OTHER YEARS AND MAKES WHICH WERE GIVEN THE WARRANTY EXTENSION. I BELIEVE THERE IS A PROBLEM WITH THE OPDS SYSTEM, AND ALL EQUIPPED VEHICLES SHOULD BE GIVEN THE WARRANTY EXTENSION. THIS SYSTEM IS INSTALLED AS A SAFETY FEATURE AND SHOULD NOT BE SUBJECTED TO THE SAME WARRANTY AS THE REST OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236985August 5, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
A/C CONDENSER ON 2004 HONDA CRV IMPLODED WHILE DRIVING ON INTERSTATE. SERVICE STATION TOLD ME THAT I WAS VERY LUCKY B/C THERE WAS NOTHING HOLDING ON A CERTAIN BELT OTHER THAN TENSION. IF THE BELT HAD COME OFF, I WOULD HAVE LOST POWER STEERING AND ALTERNATOR WOULD HAVE DIED. FOUND THIS IS A WIDESPREAD PROBLEM ON THIS MODEL VEHICLE AND HONDA SHOULD BE HELD ACCOUNTABLE AND ISSUE RECALL. BESIDES IT BEING A VERY EXPENSIVE REPAIR, THERE ARE OBVIOUS SAFETY ISSUES HERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236654August 1, 2008
EQUIPMENT
AIR CONDITIONER COMPRESSOR IMPLODE - LOUD BANG AND NO AIR CONDITIONING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236218July 29, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2004 HONDA CR-V. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A LOUD REVVING NOISE THAT DID NOT STOP UNTIL THE ENGINE WAS TURNED OFF. THE FOLLOWING DAY, THE CONTACT ACTIVATED THE AIR CONDITIONER AND HEARD A LOUD RATTLING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE AIR CONDITIONING SYSTEM EVENTUALLY FAILED. PRIOR TO THE FAILURE, THE CONTACT DID NOT NOTICE ANY WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE CLUTCH ON THE AIR COMPRESSOR FAILED. THE REPAIR WOULD COST $1,500. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. HE CALLED THE MANUFACTURER AND IS WAITING FOR A RESPONSE. THE FAILURE AND CURRENT MILEAGES WERE 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236286July 29, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AIR CONDITIONER BEGAN TO RATTLE, THEN RUPTURED AND FELL OFF WHILE DRIVING DOWN HIGHWAY, SENDING DEBRIS OUT ON THE ROAD IN THE PATH OF ONCOMING TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236139July 28, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
DRIVING ON HIGHWAY AND A/C QUIT WORKING....COMPRESSOR HAD TO BE REPLACED QUOTED $1400 TO REPLACE...HONDA WHAT IS GOING ON WITH ALL THESE??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236184July 28, 2008
ENGINE AND ENGINE COOLING
THE HONDA CR-V TRUCK HAS AN AIR CONDITIONING COMPRESSOR THAT IS A SAFETY HAZARD AND THEY REFUSE TO DO A RECALL ON IT, EVEN THOUGH MECHANICS REPEATEDLY SAY THAT THE METAL FRAGMENTS IT THROWS AFTER IT BREAKS CAN CAUSE AN ENGINE TO SEIZE. THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS AT THIS LINK. HTTP://WWW.TOPIX.COM/FORUM/AUTOS/HONDA-CR-V/TU0OKFJGV9V3F3FGL/P16#LASTPOST. THERE ARE MANY POSTS BEFORE THIS PAGE; I SENT THE LINK TO THE LAST POST. THERE WAS NO ACCIDENT IN MY CASE, BUT THEY'RE GOING TO WAIT UNTIL SOMEONE GETS KILLED, THEN THEY'LL DO THE RECALL OUT OF FEAR. HONDA WILL NOT DO A RECALL ON THIS, BUT THEY ARE REFUNDING MONEY ONLY IF CUSTOMERS TELL THEM THEY KNOW ABOUT THIS PROBLEM. OTHERWISE, THEY CHARGE $800-$2500 FOR THIS FAULTY PART OF THEIRS. IT IS CRIMINAL! THANKS, IF YOU CAN HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236186July 28, 2008
ENGINE AND ENGINE COOLING
PLEASE VISIT THIS LINK AS IT SHOWS HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE: HTTP://WWW.TOPIX.COM/FORUM/AUTOS/HONDA-CR-V/TU0OKFJGV9V3F3FGL/P16#LASTPOST. HONDA IS SELLING A FAULTY AIR COMPRESSOR AND THEY ARE CHARGING THOUSANDS OF DOLLARS TO FIX IT. A LOUD BANG OCCURS, WHICH THROWS METAL FRAGMENTS THAT MECHANICS SAY COULD SEIZE THE ENGINE, THEN THE AIR CONDITIONER BLOWS HOT AIR. SOME OF THESE COMPRESSORS HAVE GONE THREE AND FOUR TIMES PER VEHICLE. AMERICAN HONDA DOES NOT OFFER TO RECALL THE PART; INSTEAD, THEY ONLY PAY SOME OF THE CHARGES TO REPAIR THE PROBLEM IF THE CUSTOMER TELLS THEM THEY KNOW ABOUT THIS FAULTY PART. EVERYONE IS BEING CHARGED DIFFERENT PRICES FOR THE SAME PROBLEM, AND MOST OF THESE BREAK DOWNS ARE HAPPENING ON PRACTICALLY-NEW VEHICLES! PLEASE VISIT THAT LINK AND LOOK AT SOME OF THE COMPLAINTS. SOMEONE HAS TO HELP ABOUT THIS. THANKS MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235719July 25, 2008
EQUIPMENT
DRIVING AND HEARD LOUD NOISE, A/C QUIT COOLING, TOOK TO HONDA DEALERSHIP AND WAS DX AS NEEDING A NEW COMPRESSOR CLUTCH COIL, DEALER PAID PART OF THE COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235634July 24, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING
AIR COMPRESSOR FAILURE. COULD HAVE CAUSED AN ACCIDENT. STILL IN THE SHOP FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235651July 24, 2008
EQUIPMENT
TL*THE CONTACT OWNS A 2004 HONDA CR-V. WHILE DRIVING 50 MPH, THE CONTACT NOTICED A SQUEAKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE AIR CONDITIONER COMPRESSOR FAILED. SHE DID NOT NOTICE ANY DIFFERENCES PRIOR TO THE FAILURE. THE VEHICLE HAS NOT BEEN SERVICED FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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