Honda CR-V Complaints (2002)

515 consumer complaints on file.

#10236154July 28, 2008
AIR BAGS
SRS LIGHT ON DASH, DIAGNOSED BY DEALER AS SRS CONTROL FAILURE, $700 TO REPLACE. THERE WAS A SERVICE BULLETIN REGARDING A DIFFERENT PART OF THE SYSTEM, CHECKED OUT OK, BUT SEEMS LIKE QUITE A COINCIDENCE THAT THE BULLETIN AND THE FAILURE WERE SO CLOSE IN TIME. IT'S HARD TO ACCEPT THAT A PART COSTING SO MUCH AND SO CRITICAL TO SAFETY "JUST GOES BAD" FOR SO MANY OF US - COMPLAINTS ARE CIRCULATING OUT IN THE INTERNET AND ON THE NHTSA SITE DATING BACK TO 1 -2 YEARS. MERE MORTALS CANNOT TELL WHAT OR WHETHER THERE IS ACTUALLY ANYTHING WRONG, ONLY THOSE WHO HAVE THE COMPUTER (THOSE WHO STAND TO PROFIT A LOT) CAN KNOW. IT'S THE FOX GUARDING THE HENHOUSE. HAPPILY I HAVEN'T NEEDED THE AIRBAGS AND SEATBELT TIGHTENER, BUT THIS COULD HAPPEN ANY TIME. IS NHTSA SURE THERE ISN'T A SYSTEMIC PROBLEM HERE, THAT HONDA SHOULD BE ATTENDING TO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235214July 21, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I WAS DRIVING HOME FROM WORK ON 7/17/08 AND HEARD A LOW GRUMBLING NOISE COMING FROM MY AIR CONDITIONING VENTS IN MY 2002 HONDA CRV. THIRTY SECONDS LATER THIS SOUND STOPPED AND ABOUT A MINUTE LATER ONLY HOT AIR CAME OUT OF THE VENTS. I'VE TAKEN THE CRV TO A NON HONDA REPAIR SHOP AND THEY ADVISED REPLACING THE AIR COMPRESSOR, CLUTCH, DRYER AND EXPANSION COIL FOR APPROX $1235. THE HONDA DELIVERSHIP ADVISED REPLACING THE ENTIRE COOLING SYSTEM FOR $3350 AND THEN OFFERED A 30% DISCOUNT ( GOOD WILL ) DROPPING THE REPAIR COST TO $2350. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235055July 20, 2008
EQUIPMENT
MY 2002 HONDA CR-V WITH 70,000MI AIR CONDITIONER CLUTCH STOPPED WORKING. THIS SEEMS TO BE A TREND WITH OTHERS HONDA CR-V OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234367July 15, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WE OWN A 2002 HONDA . THE AIR CONDITIONING COMPRESSOR AND OTHER PARTS INVOLVING THE AIR CONDITIONING WENT OUT IN 2005 (OCT) JUST AFTER THE WARRANTY EXPIRED. WE HAD IT ALL REPLACED. THEY CALLED IT "GOODWILL" AND WE DID NOT HAVE TO PAY FOR IT. YESTERDAY JULY 14, 2008 IT APPEARS TO HAVE GONE OUT AGAIN, THE SAME WAY AS BEFORE. I WENT TO AN ONLINE BOARD ON EDMONDS AND READ UP ON ALL THE COMPLAINTS THAT THEY HAVE HAD WITH THE 2002-2004 (MAYBE LATER) COMPRESSORS BLOWING UP AND SHOOTING PIECES OF METAL ALL OVER CAUSING OTHER PARTS TO BREAK. THERE IS OBVIOUSLY A SERIOUS CONDITION WITH HONDAS AIR CONDITIONING COMPRESSORS! THEY HAVE NOT DONE A RECALL ON THEM, BUT FROM WHAT I HEAR SOME GET THEM REPLACED FOR FREE (AS DID WE) BUT ONLY THE FIRST TIME, AFTER THAT IT COSTS THEM APX $3,000 TO REPLACE EVERYTHING INVOLVED. THIS IS HAPPENING TOO FREQUENTLY TO BE NORMAL. SOME SAID IT WAS EVERY 40,000 MILES. OURS WENT LONGER. PLEASE HELP AS WE CAN NOT AFFORD TO REPLACE IT AGAIN AND WE LIVE IN HOT COUNTRY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234230July 14, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY 2002 HONDA CRV WITH 61K MILES SUDDENLY BEGAN MAKING A VERY LOUD SOUND WHICH STOPPED WHEN I TURNED OFF THE AIR CONDITIONING. I IMMEDIATELY DROVE TO A NEARBY HONDA DEALER. A SERVICE TECHNICAL LOOKED UNDER THE HOOD AND TOLD ME THAT THE A.C. COMPRESSOR HAS EXPLODED. I WAS HANDED AN ESTIMATE OF $4001 TO REPAIR. I TOOK IT TO 2 INDEPENDENT REPAIR SHOPS AND WAS TOLD THAT THE COMPRESSOR HAD "IMPLODED" AND "WAS GRENADED". I DON'T HAVE $4001 SO I AM CONTINUING TO DRIVE WITHOUT THE A.C., HOPING THAT NOTHING IMPORTANT WAS DAMAGED THAT WILL PUT ME IN DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234057July 12, 2008
AIR BAGS
MY DAUGHTER WAS DRIVING MY 2002 HONDA CRV EX AND LOST CONTROL AND ROLLED THE CAR. IT ENDED UP LYING ON THE DRIVERS SIDE AND HIT A GUARD RAIL WHICH FINALLY STOPPED IT FROM SLIDING ON IT SIDE ALONG THE FREEWAY. THE INSURANCE COMPANY WAS SURE THAT THEY WILL TOTAL THE CAR. THE EX MODEL NOT ONLY HAD FRONT AIR BAGS BUT ALSO SIDE AIR BAGS. NOT A ONE OF THESE WENT OFF. THE DRIVERS SIDE OF THE CAR WAS VERY SMASHED AND THE DRIVERS SIDE WINDOW WAS BROKEN OUT ALONG WITH THE WINDSHIELD. HER ARM HAD GLASS CLEAR DOWN TO THE BONE ALONG WITH A 7 INCH CUT THAT IS STITCHED IN 3 LEVELS. FOR AS MUCH TRAUMA AS THE CAR TOOK I FEEL IT HELD TOGETHER PRETTY GOOD (TOP DID NOT CRUSH IN EXCEPT A LITTLE IN THE BACK ) AND THAT SHE IS LUCKY TO BE ALIVE. I FEEL THAT AT LEAST THOUGH THE FRONT AIRBAGS AND DRIVERS SIDE ONE SHOULD HAVE GONE OFF. AIRBAGS ARE NOT LIKE A SMOKE DETECTOR THAT YOU CAN TEST, YOU RELY ON THAT THEY WILL WORK WHEN YOU NEED THEM. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10234080July 12, 2008
EQUIPMENT
I OWN A 2002 HONDA CR-V EX AND ITS HAS 75,780 MILES ON IT AND TODAY THE AIR CONDITIONER PUMP HAS FAILED. THE PUMP HAS FRAGMENTED PARTS INTO THE WHOLE A/C SYSTEM AND WILL BE A RATHER HIGH REPAIR RATE FROM MY LOCAL SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233862July 11, 2008
ENGINE AND ENGINE COOLING
WE HAVE A 2002 HONDA CRV. THE 1ST AIR COMPRESSOR LOCKED UP/BLEW UP AT APPROXIMATELY 70K MILES. THE EXTENDED WARRANTY COVERED THE REPLACEMENT. NOW THE 2ND COMPRESSOR HAS DONE THE SAME THING. EXTENDED WARRANTY HAS EXPIRED. COST IS $2300. HAVE READ THAT THIS YEAR OF CRV HAS DEFECTIVE COMPRESSORS. HONDA AMERICA OFFERED TO PAY 25% ($408) WHICH IS NOT ADEQUATE SINCE THIS IS OUR 2ND COMPRESSOR AND THE PRODUCT APPEARS TO BE DEFECTIVE (AS OPPOSED TO REGULAR WEAR AND TEAR). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233981July 11, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING SYSTEM - COMPLETE FAILURE - $2,000 REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233737July 10, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING
I HAVE A 2002 CRV NOW WITH 139,000 THIS IS THE 4TH TIME MY AIR COMPRESSOR HAS GONE OUT ON THIS CAR AND HONDA REFUSES TO TAKE FULL RESPONSIBILITY. THE FIRST TIME IT WENT OUT WAS IN JULY 2003 AT 31842 MLS, JULY 2004 AT 46,997 MLS, MAY 2006 AT 99,384 AND NOW JUNE 2008 AT 139,000. THE FIRST 2 TIMES IT WENT OUT IT WAS UNDER WARRANTY THE 3RD TIME HONDA SAID THEY WOULD FIX IT BECAUSE IT WAS STILL UNDER 100K AND NOW THEY ARE SAYING THAT I SHOULD BE RESPONSIBLE EVEN KNOW THEY KNOW THEY ARE HAVING ISSUES WITH THE COMPRESSORS IN 2002 AND 2003 CRV. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232791June 30, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE OXYGEN SENSOR ON MY 2002 HONDA CRV FAILED TO WORK AND LED TO THE CHECK-ENGINE LIGHT ON. IT FAILED AT AROUND 45,000 MILES. ACCORDING TO THE MANUFACTURE THE OXYGEN SENSOR WAS NOT SUPPOSED TO FAIL AT THIS LOW MILES. THE REPLACEMENT FROM HONDA DEALER COST ME $500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225132April 18, 2008
ELECTRICAL SYSTEM
2002 HONDA CR-V DOOR SENSORS ARE NOT WORKING. CONSUMER STATES THAT THIS IS THE SECOND TIME THE DOOR SENSORS STOPPED WORKING. SHE STATES THAT THE SENSORS DO NOT RECOGNIZE THE DRIVER DOOR BEING OPENED. *KB THE CONSUMER STATED THERE WAS NO WARNING OR INDICATOR LIGHT WHEN THE LIGHTS WERE LEFT ON AFTER REMOVING THE KEY OR WHEN THE DRIVER'S DOOR WAS PARTIALLY OPENED WHILE MOVING. THE OVERHEAD LIGHT DID NOT COME ON WHEN THE DRIVER'S DOOR WAS OPENED. ALSO, WHEN THE CONSUMER UNLOCKED THE DOOR AND OPENED THE DRIVER'S DOOR THE VEHICLE DID NOT RECOGNIZE THAT THE DOOR WAS OPENED AND LOCKED BY ITSELF. THE BULBS STARTED BURNING OUT, THERE WAS NO WARNING SIGNAL OR INDICATOR LIGHT WHEN THE LIGHTS WERE LEFT ON AFTER REMOVING THE KEY OR WHEN THE DRIVER'S DOOR WAS PARTIALLY OPEN WHILE THE VEHICLE WAS MOVING. THE OVERHEAD LIGHT DIDN'T COME ON WHEN THE DRIVER'S DOOR WAS OPENED. THE DEALER REPLACED THE DOOR LOCK ACTUATOR. UPDATED 11/19/14 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222300March 25, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING 45 MPH, ANOTHER VEHICLE PULLED INTO THE INTERSECTION AND STRUCK THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT WAS INJURED. THE OTHER VEHICLE WAS DAMAGED AND A POLICE REPORT WAS FILED. AT THE TIME OF PURCHASE, THE SRS WARNING LIGHT REMAINED ILLUMINATED; HOWEVER, THE DEALER STATED THAT THE AIR BAG SYSTEM WORKED FINE. PRIOR TO THE CRASH, THE CONTACT STRUCK A DEER AND A LOCAL MECHANIC REPAIRED THE VEHICLE AND RESET THE SRS WARNING LIGHT. THE FAILURE AND CURRENT MILEAGES WERE 108,000. UPDATED 5/19/08 *CN UPDATED 05/19/08 *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10210499November 20, 2007
SERVICE BRAKES, HYDRAULIC
2002 HONDA CRV WITH BRAKE FAILURE. CONSUMER STATES THAT THE BRAKES FAIL IF YOU PULSE THE BRAKE PEDAL TWICE RAPIDLY. CONSUMER SAID THE BRAKES PERFORM NORMALLY AFTER THE FAILURE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208871November 13, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WITH 62,000 MILES ON MY 2002 CR-V, THE SRS LIGHT CAME ON AND STAYS ON. HAVING HAD THE SAME PROBLEM WITH A 2000 ACCORD AND A 2000 ACURA TL I KNOW THAT THE PROBLEM I A FAILED SENSOR SYSTEM AND THE COST WILL APPROACH $700. HONDA HAS A PROBLEM WITH THEIR SRS AND I CONSIDER IT AN EXTREME SAFETY ISSUE. HONDA CONTINUES TO STONEWALL THE PROBLEM AND SIMPLY DENIES THE PROBLEM IS THEIRS. YOU PEOPLE HAVE NO CLOUT TO MAKE THEM DO ANYTHING SO THE ONLY ANSWER IS TO STOP BUYING HONDA PRODUCTS. I HEREBY PROMISE TO NEVER BY ANOTHER HONDA PRODUCT. I'VE ALREADY REPLACED THE ACURA WITH A TOYOTA AVALON, AND THE ACCORD WITH A TOYOTA CAMRY. I WILL REPLACE THE CR-V WITH SOMETHING OTHER THAN A HONDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208098November 6, 2007
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH, EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING 30 MPH, THE LOW BEAM HEADLIGHTS. THE DEALER STATED THAT THE WIRES OVERHEATED IN THE REAR CONNECTOR, WHICH WERE LOCATED ON THE HEADLIGHT SWITCH. THE REPAIR WOULD COST $500, WHICH THE CONTACT COULD NOT AFFORD. THE CURRENT AND FAILURE MILEAGES WERE 80,000. UPDATED 11/20/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207613November 1, 2007
SERVICE BRAKES, HYDRAULIC
WHILE THE ENGINE IS UNDER LOAD IN A 2002 CRV-EX HONDA, IF THE DRIVER PULSES THE BRAKE PEDAL TWICE RAPIDLY THERE IS DRAMATIC BRAKE FAILURE. IN A PANIC STOP, IF THE DRIVER PRESSES ON BOTH THE GAS PEDAL AND THE BRAKE PEDAL IN THIS TIMING, THERE WOULD BE NO BRAKING POWER. IF THE DRIVER SUGGESTED THE BRAKES FAILED, THERE WOULD BE NO OTHER EVIDENCE TO SUPPORT THE CLAIM WITHOUT PERFORMING THIS TEST AS THE BRAKES WILL THEREAFTER PERFORM NORMALLY. I HAVE DEMONSTRATED THE FAILURE TO HONDA MECHANICS WITH A PRIVATELY OWNED CAR AND THEY DUPLICATED THE OCCURRENCE IN A DEALER CAR. THEY HAVE RESEARCHED THE HONDA TECHNICAL DATABASES AND COULD NOT FIND ANY REFERENCES TO THE BRAKE FAILURE OR A WAY TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204379September 28, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
ON MARCH OF 2005 I HEARD A LOUD NOISE AND MY A/C STOP BLOWING COLD AIR, I TOOK IT TO THE MECHANIC AND THE ENTIRE A/C UNIT HAD TO BE REPLACED AND COULD ONLY BE DONE WITH THE ORIGINAL HONDA UNIT BECAUSE NO OTHER FITS THE VEHICLE, IT WAS REPLACED, ON AUGUST 2005 THE A/C STOPPED BLOWING COLD AIR AGAIN AND THE CLUTCH HAD TO BE REPLACED BUT WAS UNDER GUARANTEE, NOW SEPTEMBER 2007 THE A/C HAS IS NOT BLOWING COLD AIR AND IS MAKING A THUMPING SOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204867September 24, 2007
AIR BAGS:FRONTAL
CUSTOMER STATES THAT THE SRS LIGHT ON HIS 2002 HONDA CRV. MECHANIC STATED THE BATTERY NEEDED TO BE REPLACED. WHEN REPLACED THE LIGHT STAYED ON. MECHANIC DETERMINED IT WAS PROBABLY A WIRING HARNESS MALFUNCTION. *KB THE CONSUMER STATED A RECALL HAD BEEN ISSUED FOR HIS MAKE, MODEL AND YEAR VEHICLE, HOWEVER HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203015September 14, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING 50 MPH, THE CONTACT HEARD A LOUD BANGING NOISE COMING FROM THE FRONT OF THE VEHICLE. AS A RESULT, THE AIR CONDITIONER BEGAN TO BLOW HOT AIR. THE DEALER STATED THAT THE AIR CONDITIONING NEEDED TO BE REPLACED. AS OF SEPTEMBER 14, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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