Honda CR-V Complaints (2002)

515 consumer complaints on file.

#10278555July 28, 2009
AIR BAGS, SEATS, FUEL SYSTEM, OTHER
REPEATED MECHANICAL FAILURES OF THE 2002 HONDA CRV THAT I BOUGHT BRAND NEW HAVE BEEN OCCURRING SINCE AUGUST OF 2002. THE CAR WAS BOUGHT IN JULY OF 2002. THE ODOR FROM THE INSIDE CABIN FILTER FIRST OCCURRED IN AUGUST. THE FUSE TO THE WARNING DEVISE THAT WOULD ALERT THE DRIVER TO LIGHTS BEING LEFT ON, ETC. WENT OUT WITHIN 3-4 MONTHS. THEN MAJOR ITEMS WHICH HAD TO BE REPLACED: DIFFERENTIAL, 2004(THOUGH STILL UNDER WARRANTY, HONDA REFUSED TO REPLACE IT FOR 2 YEARS), NECK OF FUEL TANK BROKE, 2006, AIR CONDITIONING SYSTEM, 2007, DRIVER-SIDE WINDOW FELL OFF TRACK BECAUSE THE PLASTIC CLAMP CRACKED, 2008, CATALYTIC CONVERTER, 2009, O2 SENSOR, 2009, DRIVER'S SEAT UNSTABLE SINCE 2003, SRS SLOWLY WENT OUT BEGINNING WITH INTERMITTENT WARNINGS ABOUT SIDE DOOR AIR BAG BEING TURNED OFF BEGINNING IN 2003 WHICH DEALERSHIPS IGNORED AS JUST AN OCCURENCE FROM SOMETHING OR SOMEONE BUMPING AGAINST THE CLOSED DOOR FROM THE INSIDE. FINALLY IN 2008, WHEN THE LIGHT CAME ON TO STAY, I WAS TOLD THAT IT WAS A FAILURE OF THE SENSOR MOTOR__NOW MY PROBLEM TO AGAIN PAY FOR A MAJOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277929July 22, 2009
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I'VE HAD TO REPLACE THE AIRCONDITIONING IN MY 2002 HONDA CRV TWICE SINCE BUYING IT NEW IN DEC. 2001. THE FIRST TIME I HAD IT REPLACED AT THE DEALER FOR OVER $2800 IN 2004; I AGAIN HAD IT REPLACED IN MAY 2009 AT A LOCAL SHOP FOR $1000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275232June 29, 2009
VEHICLE SPEED CONTROL:CABLES
TL*THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD NOT STOP ACCELERATING. THE CONTACT DEACTIVATED THE CRUISE CONTROL, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE HAD TO BE TURNED OFF IN ORDER FOR THE ACCELERATION TO STOP. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CONTACT DID NOT NOTICE ANY PRIOR ISSUES WITH THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 97,000. UPDATED 8/10/09 *CN THE CONSUMER STATED THROTTLE CABLE FRAYED AND THERE WAS NO EXPLANATION PROVIDED. UPDATED 08/13/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273691June 13, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE AC AIR COMPRESSOR CLUTCH ON MY 2002 HONDA CRV FELL OUT WHILE I WAS COMING TO A STOP AT A LIGHT. FORTUNATELY, NO ONE WAS HURT. I DO NOT KNOW IF THERE WAS ANY OTHER DAMAGE TO THE CAR FROM THIS INCIDENT ESPECIALLY ANY OTHER INTERNAL COMPONENTS OR PARTS. I TOOK IT TO A HONDA DEALER. THEY WANT TO CHARGE ME OVER 1200 TO INSTALL NEW ONE AIR COMPRESSOR. I ASKED WHETHER THEIR WAS ANY RECALL ON THIS PART, THEY SAID NO BECAUSE IT DID NOT FALL UNDER EMISSIONS OR SAFETY. HE ALSO MENTIONED THAT SINCE I'M NOT THE ORIGINAL OWNER OF THE CAR AND IT HAS OVER 130,000 MILES, WARRANTY WON'T COVER IT. I'M GOING TO GET A SECOND OPINION FROM ANOTHER AUTO MECHANIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272403May 30, 2009
EQUIPMENT
WE HAVE A 2002 HONDA CR V WITH 102,000 MILES ON IT. THE AIR CONDITIONER COMPRESSOR EXPLODED, CONTAMINATING THE AIR CONDITIONER SYSTEM. I HAVE LEARNED THAT THIS IS A REGULARLY RECURRING PROBLEM WITH HONDA, BUT THEY REFUSE TO CORRECT THE PROBLEM AND REFUSE TO HELP THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270019May 27, 2009
ENGINE AND ENGINE COOLING
ADD ME TO THE LIST OF OWNERS WHO SUFFERED A CATASTROPHIC HONDA CR-V AIR COMPRESSOR FAILURE. IT'S A 2002 WITH 136K MILES. IT'S IN BEAUTIFUL CONDITION, WELL KEPT BY PREVIOUS OWNERS. I WAS DRIVING TO WORK AND I HEARD A TINNY GRINDING SOUND. I PULLED OVER AND LIFTED THE HOOD. DIDN'T SEE ANYTHING WRONG. CONTINUED DRIVING, BUT NOTICED THE AC WAS BLOWING WARM AIR. I CALLED BANKSTON HONDA (THE CLOSEST DEALER TO ME IN COPPELL, TX), WHO DIAGNOSED THE PROBLEM. THEY TOLD ME IT WOULD COST $3,100 TO REPAIR, BUT THAT I SHOULD CALL AMERICAN HONDA AND OPEN A CASE WITH THEM, SINCE THEY MAY AGREE TO COVER SOME OF THE COST. APPARENTLY THIS IS A WIDESPREAD ISSUE, ONE THAT HONDA APPEARS TO BE IGNORING FOR THE TIME BEING (AT LEAST UNTIL THEY'RE HIT WITH A CLASS ACTION LAWSUIT). WITH 100 DEGREE WEATHER, A WIFE AND TWO CHILDREN, THERE IS NO WAY WE CAN SURVIVE WITH A CAR THAT DOESN'T HAVE AC. WE CHOSE A 2002 HONDA CR-V BASED ON INCREDIBLY CONSISTENT POSITIVE FEEDBACK (SAFETY, RELIABILITY, VALUE RETENTION, ETC.). SO FAR THIS HAS BEEN THE ONLY ISSUE. OUR FAMILY CAN'T AFFORD TO PAY $3,100 TO REPAIR THE AC. WE REALLY NEED AMERICAN HONDA TO STEP UP AND AT LEAST PAY FOR THE PARTS. AMERICAN HONDA HAVE GIVEN ME A CASE NUMBER (N012009-05-2601731) AND ASKED THAT I WRITE THEM TO EXPLAIN WHAT HAPPENED SO THEY CAN MAKE A DETERMINATION AS TO WHETHER THEY'LL COVER ANY OF THE COST. I HOPE THEY AT LEAST PAY FOR THE NECESSARY PARTS. IF THEY COME THROUGH, THEY'LL CEMENT THEIR REPUTATION AND I'LL CONTINUE TO RECOMMEND HONDA TO MY FRIENDS AND FAMILY. IF THEY CAN'T OFFER ANY HELP, I'LL NEED TO JOIN THE CLASS ACTION LAWSUIT TO TRY TO RECOUP SOME OF THE COST. THIS IS CLEARLY A WIDE SPREAD PROBLEM, ONE THAT HONDA WILL EVENTUALLY NEED TO OWN UP TO. I ENCOURAGE EVERYONE TO GO TO THIS URL AND FILE THEIR INFO, IF ONLY TO PRESSURE AMERICAN HONDA TO DO THE RIGHT THING: HTTP://WWW.HONDA-LAWSUIT.COM/ THANKS, DON MONTALVO COPPELL, TX 2002 HONDA CR-V (136K MILES). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268768May 14, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY 2002 HONDA CRV 4WD, 81000 MILES, HAS A DEFECTED AC COMPRESSOR THAT IS LOCKED UP. AMERICAN HONDA KNOWS ABOUT THE PROBLEM WITH AC COMPRESSORS IN THE CRV 2002-2005 MODELS AND WILL NOT ISSUE A RECALL TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266772April 26, 2009
ELECTRICAL SYSTEM:IGNITION
I HAD BEEN HAVING SOME PROBLEMS WITH GETTING MY KEY OUT OF MY IGNITION IN MY 2002 HONDA CRV. SOMETIMES IT WOULD GET STUCK AND NOT TURN ALL THE WAY OFF, I.E., THE POWER WOULD STILL BE ON BUT THE ENGINE WAS OFF. RECENTLY THE KEY WOULD NOT COME OUT OF THE IGNITION AT ALL. I HAD TO JIGGLE IT AND TRY TO FORCE TURN IT. I TOOK IT TO MY MECHANIC WHO HAD A LOCKSMITH WORK ON THE "TUMBLERS". THIS SOLVED THE PROBLEM FOR ABOUT A WEEK. EVEN WITH THE WORK DONE, IT HAPPENED AGAIN. I TOOK IT BACK TO MY MECHANIC AND WE HAD TO REPLACE THE ENTIRE IGNITION LOCK SYSTEM. THE LOCKSMITH INSTALLED IT AND DID NOT CHARGE LABOR FOR THE SECOND JOB. AFTER READING SOME OF THE REPORTS ABOUT THIS PROBLEM WITH HONDA CRV'S, I AM NOW CONCERNED THAT THE PROBLEM MAY BE WITH THE GEAR SHIFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265505April 15, 2009
ELECTRICAL SYSTEM
ALL INTERIOR GAUGES FLICKER AND STOP WORKING (I.E., FUEL, SPEEDOMETER, ODOMETER, ENGINE TEMPERATURE, DASH LIGHTS) AND SOME WARNING LIGHTS FLICKER (PARKING BRAKE, MAINTENANCE REQUIRED). IT IS NOW HAPPENING DAILY AND LASTS LONGER AND LONGER. CAR ALSO MAKES A SCARY "TICKING" SOUND. HONDA DEALER STATED THAT INSTRUMENT CLUSTER HAS GONE BAD (SHORTED OUT?) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258387February 11, 2009
EQUIPMENT
AC COMPRESSOR FAILED. MANY COMPLAINTS FROM OTHERS ABOUT THIS PROBLEM. HONDA HAS DEFECTIVE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257403February 4, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THEY STATED THAT THE TIMING CHAIN WAS THE CAUSE OF THE FAILURE, THUS THE ENGINE NEEDED TO BE REPLACED. SECONDLY, BECAUSE THE CONTACT DID NOT FOLLOW THE WARRANTY AGREEMENT, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR ANY REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256017January 22, 2009
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2002 HONDA CRV. WHILE DRIVING 55 MPH, THE TIRE DETACHED FROM THE VEHICLE. THE CONTACT'S VEHICLE STRUCK ANOTHER VEHICLE AS A RESULT. THE VEHICLE WAS TOWED TO HIS RESIDENCE WHERE HE NOTICED THAT A SPRING ROD FAILED AND CAUSED THE TIRE TO FOLD. THERE WERE NO INJURIES. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10254033January 6, 2009
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT APPROX 45 MPH, THE ENGINE IN MY 2002 HONDA CR-V EX LOST POWER AND STALLED IN THE MIDDLE OF THE HIGHWAY. I WAS ABLE TO RESTART THE ENGINE AND GET IT TO THE SIDE OF THE ROAD WHERE IT STALLED AGAIN. I TRIED TO RESTART AGAIN BUT THE ENGINE COULD NOT TURN OVER. HAD CAR TOWED TO ACURA DEALER WHERE IT WAS DIAGNOSED THAT THE SPARK PLUG COULD NOT BE REMOVED FROM CYLINDER #3 AND THE ENGINE COULD NOT BE TURNED OVER. THE ENGINE HAD SEIZED. A COMPLAINT HAS BEEN FILED WITH HONDA AND THE CAR TOWED TO A HONDA DEALER FOR FURTHER INVESTIGATION. HAD I BEEN TRAVELING AT HIGH SPEED ON A LIMITED ACCESS ROAD THIS WOULD HAVE BEEN FAR MORE DANGEROUS AND MIGHT HAVE RESULTED IN SEVERE INJURY OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253092December 29, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ON A TRIP TO MERCED, CA.SUMMER OF 2008. MY 2002 HONDA CRV AIR CONDITION COMPRESSOR FAILED. IT REQUIRED REPLACED EVERY PART FOR ENTIRE A/C SYSTEM. THE SYSTEM FAILED WITHOUT ANY WARNING. TOTAL COST $3500. I DO THINK IF COMPRESSOR FAILED IT SHOULD NOT RUIN THE ENTIRE. THIS IS THE CLEAR CASE OF DEFECTIVE DESIGNED SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251662December 13, 2008
ENGINE AND ENGINE COOLING
I AM FILING A REPORT DUE TO OIL THAT WAS LEAKED ONTO THE EXHAUST SYSTEM OF MY CAR AND RESULTED IN MY CAR CATCHING ON FIRE. THIS DAMAGE HAS BEEN ATTRIBUTED TO OIL FILTER GASKETS THAT HAVE NOT BEEN PROPERLY REMOVED. I HAVE CONTACTED HONDA, AND THEY HAVE ONLY OFFERED TO PROVIDE ME WITH A LETTER EXPLAINING THAT IT IS BEST TO HAVE MY OIL CHANGE AT THEIR DEALERSHIP. I FEEL IT IS A MANUFACTURE DEFECT TO HAVE A CAR MODEL THAT IS PRONE TO OIL FILTER GASKETS STICKING, ONLY TO RESULT IN OIL LEAKAGES AND FINALLY CAR FIRES. SUCH PRACTICES ARE NOT ONLY DANGEROUS, BUT IT IS UNETHICAL TO MARKET A PRODUCT TO THE PUBLIC THAT POSES SUCH DANGER. FURTHERMORE, NOT ALL HONDA BUYERS ARE NOTIFIED. I BOUGHT MY HONDA USED, AND NEVER RECEIVE AND SUCH LETTERS OR UPDATES, BEING UNKNOWINGLY EXPOSED TO HARM. I'M OUTRAGED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10247201October 30, 2008
STRUCTURE, LATCHES/LOCKS/LINKAGES
DRIVING AT DARK, 60 MPH, THE HOOD OF MY CR-V FLEW OPEN, BREAKING THE WINDSHIELD, DENTING AND DESTROYING THE ROOF AND HOOD AND HINGES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244091October 1, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I HAVE A HONDA CR-V 2002. ON 09-22-2008 THE A/C COMPRESSOR EXPLODED. I WENT ON-LINE AND CHECKED THIS ISSUE. IT WAS A HONDA FACTORY DEFECT WHICH CAUSE A LOT OF COMPRESSOR FAILURE. I READ A LOT OF HONDA CUSTOMER REPORTS FROM WWW.TOPIX.COM. IN MANY CASES HONDA PAID FROM 80%-100% OF COST. I CALLED HONDA AMERICA (800) 999-1009 AND OPENED CASE NUMBER # N 012008-09-2300147. MY CASE PERSON IS A MR. DARRELL HARVILLE AND HIS BOSS IS MRS. HOLLY MUHAMMED. I HAVE TALK TO THEM MANY TIMES AND TOLD THEM THAT I KNOW THIS ON GOING DEFECT ISSUE WITH A/C COMPRESSORS. I ASKED THEM TO PAY 100% COST BECAUSE OF HONDA FACTORY DEFECT. THEY OFFERED PAY $ 1800 AND I HAVE TO PAY $ 1200 TO THE ED MORSE HONDA DEALERSHIP. I TOLD THEM "NO" BECAUSE I AM NOT PAYING FOR HONDA FACTORY DEFECT. I REQUESTED 4 TIMES TO TALK TO MRS. HOLLY MUHAMMED (GENERAL MANAGER) BUT SHE DIDN'T RESPONDED TO ME YET. I LIVE IN SOUTH FLORIDA. IT IS 85-90 DEGREES AND SOME TIME RAINING. I AM HAVING HARD TIME WITHOUT A/C. PLEASE, HELP ME WITH THIS SITUATION. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240605September 2, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER, EQUIPMENT
DRIVING APPROX. 25 MILES, 85 F. VERY LOUD NOISE FROM UNDER THE HOOD FOR ABOUT 15 SECONDS, LOUD POP, STRANGE SMELL LIKE SOMETHING BURNING. A/C STOPPED WORKING. CHECKED UNDER THE HOOD, NO VISIBLE SIGNS OF PROBLEM. A/C NO LONGER WORKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238448August 15, 2008
EQUIPMENT
I'M THE OWNER OF A 2002 HONDA CR-V AND HAVE HAD PROBLEMS WITH THE A/C BLOWING HOT AIR AND NOW IT'S COMPLETELY STOPPED. I'M READING HUNDREDS OF POSTS FROM OTHER CR-V OWNERS WITH THE SAME PROBLEM AND THOUSANDS OF DOLLARS IN REPAIRS. THIS IS RIDICULOUS. HONDA NEEDS TO TAKE RESPONSIBILITY. NOT ONLY IS THIS CONSUMER FRAUD, IT IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236277July 29, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
FAILURE OF A/C COMPRESSOR ON 2002 HONDA CR/V EX. COMPRESSOR FROZE WHILE IN TRAFFIC ON BUSY STREET CAUSING ENGINE TO STALL. MY WIFE HAD TO COAST, IN THE VEHICLE OVER TO THE SIDE OF THE STREET AND INTO AN OFF-STREET PARKING LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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