Honda CR-V Complaints (2022)

349 consumer complaints on file.

#11559985December 13, 2023
STEERING
The steering wheel will freeze up, and I have to forcibly jerk the wheel to the opposite direction to return directional control. This typically happens at freeway speeds in sweeping right hand turns. This problem has gotten worse over time. Problem not common in left hand turns, or at lower speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557796November 30, 2023
AIR BAGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I had a medium sized doe run in front of the vehicle while on the highway. I had the adaptive cruise control set to 62 MPH with lane keeping assist and all other safety features enabled. When the deer ran out out in front of the vehicle the emergency breaking did not engage, nor did it flash the warning or make the chime. It caused major damage to the front center and drivers side of the vehicle. The air bags did not deploy. However, after the collision, the airbag light on the dash illuminated and stayed on. The airbag light has never came on before other than the illumination test when first starting the car. Also, the Hazzard lights did not com on automatically. The collision had enough impact to send the several hundred pound deer over 100' down the road. The only safety feature that partly worked was the retracting seat belts. I say partly worked because only the lap portion tightened. There was no tightening of the shoulder portion, which is now locked in place.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11556618November 24, 2023
VISIBILITY/WIPER
The rear windshield in my 2022 CR-V EX randomly shattered when we opened the driver's side door. There was no impact from any objects as the vehicle was stationary all night. We believe it may be related to others' issues with HR-V's as well with the rear windshield randomly shattering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556517November 22, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving my 2021 Honda CR-V vehicle at residential speed (exact speed unknown). Car suddenly stopped in street causing me to jerk forward in driver seat. As the car stopped, I saw the orange BRAKE symbol appear in front dash. I was accelerating at time of incident. I was not using the brakes. I was injured with severe whiplash. Pain so severe that I also made an error with administration of a pain reliever when I arrived home. This put me and my passenger at risk due to the failure of what I learned was the CMBS in my vehicle. If another car was following too closely behind me at the time the car abruptly stopped, this could have been a more serious accident. This incident happened today 11/22/2023 at approximately 11:30 am EST. I have not had an opportunity to contact the dealer as I have been in pain since it happened. Also, a few weeks ago, I noticed the BRAKE symbol appeared while driving while accelerating. The car jerked but it did not fully stop. Date of that incident unknown. The car has not yet been inspected by anyone since today’s incident. I found information about the CMBS issue for my car type after searching for a known recall online this evening.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11556171November 21, 2023
UNKNOWN OR OTHER
Doors locks malfunctioned intermittently as it doesn't lock and a beep goes on. One has to re-opened the door for the door to lock permanently until you need to get back into the car. The problem occurred from December 1 2022 to April 15 2023. It could be any doors. It is a safety issue for myself and others. I brought the Honda Touring several times to the Honda dealer and they claim it could not be reproduced. However I have multiple tapes to confirm the problem. There were no warning lamps, messages or other symptoms of the problem prior to the failure. I bought the car at Auto Fair New Hampshire and the problem started after December 2022 till April 15 , 2023. Then it completely stopped . I brought up the same concern to Honda Auburn and Customer Service Honda with video tapes and it got nowhere. The same problem started again on November 1, 2023......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554156November 8, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Power system problem light started coming on soon after we bought the car new. It has been towed to Barber Honda in Bakersfield many times- it dies, won’t start. It is on the 3rd battery within 1st year. The last incident was 10/23/23 the car suddenly lost all power in an area of mountains- I was stranded without cell phone service, it was dangerous. Finally had it towed again- this time they replaced the fuel pump. We have had a lawyer since 4/4/23 and Honda has refused to do anything to about this car! I am scared to drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553920November 7, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
I was in a dedicated lane to make a left turn. There was no vehicle in front of me and no pedestrians in the crosswalk. I was coasting to the light at about 20mph or less as I could see that it was red and because I am familiar with the intersection , I knew it would not turn green immediately. At 2 to 3 car lengths back from where I was going to stop all of a sudden the car jolted to a stop. The car immediately shut down (quit running). There was no car behind me or I am sure my car would have been rear ended. I got out of the car to see if there was something under it or if I could see if something had fallen off the underside of the car. I tried to restart the car but it would not start. By that time there were 2 cars behind me waiting to turn. I got out of the car and went back to the nearest car and told the driver she needed to go around my car. I got back into my car and tried to restart it and it started. I had absolutely no warning before this happened. I did not take the car for an inspection but I did call the salesman (as soon as I could). He said it might be because of the forward collision system and suggested that I could turn it off. He said that the system is very sensitive and even a leaf might set it off. Even though it was in October, it was not a windy day and most trees in my area had not started losing their leaves. I bought this car because of the safety equipment as I am [XXX] and in good health, but I am a practical person. I did tell the salesman that if there is another incident that I would be coming in for an inspection. I have been anxious about this and have learned others have had this problem. Thank You, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552202October 27, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2022 Honda CR-V. The contact stated while driving 60 MPH, the contact heard an unusual cracking sound. The contact stated that the next morning while getting ready to enter the vehicle, he noticed a three-inch stress crack across the bottom center of the front windshield. The contact stated that the following morning, when he entered the vehicle, the stress crack had extended to six inches across the bottom center of the front windshield. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552028October 26, 2023
LANE DEPARTURE: BLIND SPOT DETECTION
The blind spot warning system doesn’t make a warning sound. The blind spot warnings are by rear view warning lights but they don’t always work and are difficult to see. I have had numerous occasions where I didn’t see or hear anything and I almost changed lanes into another vehicle! There needs to be a sound to alert the driver. Have not discussed with dealer yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548515October 5, 2023
VISIBILITY, ELECTRICAL SYSTEM
The contact owns a 2022 Honda CR-V. The contact stated while the vehicle was parked in the driveway, the contact’s daughter’s head had got stuck in the window. The contact’s grandmother attempted to lower the window, but the window failed to roll down. When the window was finally rolled down, the contact’s daughter was unconscious. The contact’s daughter needed CPR and was left with bruising on her neck and upper back. The contact’s daughter received medical attention in the ER. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11538942August 16, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
Overnight on August 14 - 15th, 2023, it rained heavily in my area (at least 1/2"- 1" of rain fell overnight). I went out to my car at 11:30 AM on August 15,2023, to find all 4 windows AND the moonroof opened. The inside of my CRV Hybrid touring vehicle was saturated deep with water. I took it to the dealership (Motorworld in Wilkes-Barre, PA) to have the vehicle checked for a computer type malfunction. No codes were retained in the vehicles memory. I was informed that Hondas now have a key fob feature that will open all the windows and moonroof IF the buttons are pushed in the proper sequence. I read the entire 689 page owner's manual when I purchased the car new in October, 2022, 2 sentences on page on page 183 briefly mention this "feature" to let hot air out of your vehicle. (Press door unlock key one, press and hold door unlock button again and hold it within 10 seconds, and press it again and hold it within 10 seconds and your windows will all come down as well as moon roof open. THERE IS NO WAY TO DISABLE THIS FEATURE. I do not play with my key fob, no children in home. All the seats, roof, and floor are supersaturated with rain water. This water situation can cause MOLD, just as if the car was in a flood, which can be extremely dangerous/ lethal to a person like me with respiratory issues. Also, electrical components may have been damaged because of a huge amount of water. Honda was notified and they said, call your insurance company and file a claim. The problem it caused me needs to be rectified by Honda and made right by them to me. Of note, the car nor the fob notifies the person that all the windows and moonroof were completely opened. So much damage occurred. Rain water also entered the heater/ AC ducts. Stagnation can lead to mold growth in them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536784August 6, 2023
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
On 8-1-23 My 2022 Honda CRV Hybrid locked me out of my car of its own volition with the keys and fob sitting inside the CRV on the passenger front seat. It left me stranded until I could find someone to drive me to my house. I called Avalon Honda at 11:00am and spoke to the Service department. They promptly told me they couldn't fit me in for at least a week and the key fob battery was probably the problem also that they would not give me a loaner car to use when they tried to fix the problem. On 8-2-23, my 2022 CRV Hybrid locked me out of my car of its own volition with me having the keys and Fob in my hand. My cell phone was still in the car and the car was running. The Fob would not open the door. The manual key would not open the door either. I was stranded along a wooded area long road where I had no way to get help. I finally found help and used someone else's cell phone to call Avalon Honda where the Service Manager, Joe Dimonte, told me that if I could get the car to them, then they would take a look at it. I was within 5 miles of their dealership where I bought the car, and they refused to help me stranded outside my vehicle, without even my cell phone or wallet to get any other help. After an hour of my car running and trying to find a way in the car, a friend came and drove me to my house to get the second Fob and stopped at Avalon Honda and had a new manual key cut. Neither key Fob or emergency key worked and their newly cut key opened the door. Praise the Lord. Drove to the Avalon dealership to which again I was told they didn't have time to look at it now but would call me to let me know when they could order a new cylinder for my lock. Service manager was amazed that the emergency keys were the wrong ones but the key did work the glove compartment. In January, in Arizona, the CRV had some instances of problems with electronics, replaced key Fob battery, and the problem seemed to be temporarily fixed. Manager damaged key hole.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536108August 2, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
2 issues: 1. Automatic Emergency Braking started braking randomly when there was no danger at all. 2. Got Lane Departure Warning a few times, when the vehicle actually stayed in the lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535057July 28, 2023
UNKNOWN OR OTHER
My car has rust on mos of the entire interrior of the car. Underneath the dash, the seat rails and metal pieces that attach the gas pedal and brakes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534740July 27, 2023
SERVICE BRAKES
The contact owned a 2022 Honda CR-V. The contact stated that while driving and attempting to park the vehicle, the vehicle independently accelerated and crashed into a fence and a generator on a residential property. The vehicle was towed to a tow yard, where it was inspected by Check Collision and diagnosed with a brake malfunction. The vehicle was declared a total loss by the insurance adjuster. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 9,379.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11529788June 30, 2023
UNKNOWN OR OTHER
The sunroof exploded as I was driving. There were no cars around me. Glass blew outward and I was concerned about any cars that would follow. I took photos and then took the car into my Honda dealer. They claim a rock hit it. I know that could not have happened. The car is only 6 months old. There was no warning before it happened. If I had the sunroof open, glass could have affected me and/or my passenger. My insurance agent has also seen the photos. The sunroof is being replaced today, a month after it exploded. I had to cover the opening with plastic sheeting and painters tape to keep the area dry.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528772June 25, 2023
AIR BAGS
Air bag light on dashboard turns on and won’t turn off. Honda in Valencia, CA looked at vehicle and stated nothing could be done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526735June 13, 2023
SEAT BELTS
I have 9,000 miles on my vehicle. The driver seat belt stopped latching during a drive .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524939June 1, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My car has slammed on the brakes 3 times since May 5 for no reason causing the tires to squall and throw me into the wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523757May 24, 2023
FUEL/PROPULSION SYSTEM, SUSPENSION
Parts not staying together
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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