Honda CR-V Complaints (2002)

515 consumer complaints on file.

#10340395June 28, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, SEAT BELTS
I HAVE A 2002 HONDA CRV WITH 60,000 MILES AND I WAS DRIVING WITH MY AIR CONDITIONING RUNNING AND CAME TO A STOP LIGHT. AS SOON AS I PULLED AWAY THE CAR STARTING MAKING A VERY LOUD CLANKING NOISE. I PULLED OVER TO TRY TO FIGURE IT OUT AND REALIZED THAT WHEN I TURNED OFF THE AIR IT STOPPED. I DROVE BY THE HONDA DEALERSHIP IMMEDIATELY AND WAS TOLD THAT THE SOUND WAS FROM THE FAILED AIR COMPRESSOR THAT WE ABOUT $1200-2500 TO REPLACE. I HAVE CALLED AMERICAN HONDA MOTOR COMPANY AND THEY REFUSED ANY GOODWILL ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340169June 25, 2010
ENGINE AND ENGINE COOLING
A/C COMPRESSOR EXPLODED BRAKING THE SHAFT OFF OF THE COMPRESSOR AND SENDING SHARDS OF METAL THROUGHOUT THE AC SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335804June 11, 2010
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE AIR CONDITIONER WOULD ONLY BLOW HOT AIR. THE VEHICLE WAS TAKEN TO BOTH A LOCAL MECHANIC AND AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED TO REPLACE THE AIR COMPRESSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED TO REPORT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329905May 11, 2010
FUEL SYSTEM, GASOLINE
I OWN A 2002 HONDA CR-V. THE GAS TANK CAP HAS CAUSED MY CHECK ENGINE LIGHT TO COME ON SEVERAL TIMES IN THE PAST. EACH TIME, I BUY A NEW GAS CAP AND THE ERROR GOES AWAY. I AM ON MY 3RD GAS CAP AND I'M GETTING A CHECK ENGINE LIGHT AGAIN. I WILL CALL HONDA TO REPORT THIS ISSUE AND TO REQUEST A REAL "FIX" TO THE PROBLEM. AS STATED BY OTHERS, THE CHECK ENGINE LIGHT IS A WARNING TO DRIVERS. IT'S IMPORTANCE IS WATERED DOWN BY SPURIOUS ERRORS LIKE THIS. HONDA NEEDS TO ADDRESS THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329940May 11, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I HAVE A 2002 HONDA CR-V THAT HAD 135,000 MILES AT THE TIME THE COMPRESSOR IMPLODED. AMERICAN HONDA IS AWARE OF THE ISSUE. THE COMPRESSOR IMPLODES, SHOOTING SHARDS OF METAL THROUGHOUT THE AC SYSTEM, RESULTING IN EXPENSIVE REPLACEMENT OF PARTS OTHER THAN THE COMPRESSOR. ESSENTIALLY THE ENTIRE AC SYSTEM NEEDS TO BE REBUILT AT A COST IN THE NEIGHBORHOOD OF $2500-3500 (MY BILL CAME TO $3100). AMERICAN HONDA REFUSED TO PICK UP THE TAB ON ANY OF THE PARTS OR LABOR ASSOCIATED WITH THIS REPAIR. IF YOU GOOGLE "HONDA+AIR+COMPRESSOR+FAILURE" YOU WILL FIND MANY, MANY REPORTS OF THIS ISSUE, ALL REPORTED TO AMERICAN HONDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328244April 30, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE SRS SERVICE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVEN TIMES. EACH TIME, THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT THE WHEN THE SRS LIGHT WAS ILLUMINATED, THE AIR BAGS WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE FAILURE MILEAGE WAS 44,697. THE CURRENT MILEAGE WAS 134,126. UPDATED 07/08/10 *BF THE DEALER ALWAYS REPLACED THE DRIVER OR PASSENGER SIDE SEAT BELT BUCKLE, OR BELT TENSIONER. UPDATED 07/09/10.*JB UPDATED 07/16/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327173April 23, 2010
ENGINE AND ENGINE COOLING
FAILURE OF THE AIR CONDITIONER COMPRESSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325155April 12, 2010
FUEL SYSTEM, GASOLINE
MY FILLER CAP ALSO LOOSENS BY ITSELF AND CAUSES THE CHECK ENGINE LIGHT TO GO ON. I AM ON MY 3RD CAP AND CONTINUE TO HAVE SPORADIC PROBLEMS WITH IT LOOSENING ON ITS OWN. WHEN THE CHECK ENGINE LIGHT GOES ON, I GET OUT OF THE CAR AND SURE ENOUGH THE CAP IS LOOSE. IT TAKES A COUPLE OF DAYS FOR THE COMPUTER TO RESET ITSELF AND THE ENGINE LIGHT TO GO OFF. VERY ANNOYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324906April 10, 2010
FUEL SYSTEM, GASOLINE
MY 2002 HONDA CR-V HAS A FUEL FILLER DEFECT WHICH CAUSES THE "CHECK ENGINE" LIGHT TO COME ON. CHANGES IN TEMPERATURE OR OTHER WEATHER RELATED FACTORS CAUSE THE FILLER CAP TO LOOSEN AND THE LIGHT COMES ON. HONDA RECOMMENDS MANUALLY TIGHTENING THE CAP PAST "SEVERAL CLICKS" TO ENSURE A TIGHT SEAL AFTER FUELING. THE CAP LOOSENS ANYWAY ACCOMPANIED BY STRONG GASOLINE FUMES FROM THE LOOSENED CAP. HONDA KNOWS OF THE PROBLEM. THEY REPLACED THE FUEL CAP TWICE AND ONCE GAVE ME A $ 300 ESTIMATE TO REPLACE THE PLASTIC GAS TANK FILLER PIPE WHICH IS APPARENTLY THE ROOT CAUSE OF THE PROBLEM. TODAY WAS A WARM DAY AND THE LIGHT WAS ON ALL DAY AS I DROVE. THE ISSUE IS THIS: IF THE CHECK ENGINE LIGHT OFTEN COMES ON SPURIOUSLY, A DRIVER DOESN'T PAY ATTENTION TO WHAT MAY BE A LEGITIMATE WARNING FOR A SERIOUS ENGINE PROBLEM THAT COULD HAVE SAFETY IMPLICATIONS. IN ADDITION, THE LOOSE CAP CAUSES GASOLINE FUMES TO ENTER THE PASSENGER COMPARTMENT. HAVE THERE BEEN OTHER COMPLAINTS ABOUT THE FILLER CAP ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321680March 23, 2010
UNKNOWN OR OTHER
AIR CONDITIONER FAILED ON MY 2002 HONDA CRV. UPON TURNING THE A/C DIAL ON, A VERY LOUD GRINDING/KNOCKING SOUND WAS HEARD BY THE ENGINE COMPARMENT AND KILLED THE ENGINE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321026March 19, 2010
SEATS
I PURCHASED A USED CRV IN 2006 AND NOTICE THAT THE DRIVERS SEAT ROCKS BACK AND FORTH. I WAS TOLD AT THAT TIME THAT THERE WAS NOTHING THAT THEY COULD DO ABOUT IT. I RE-MENTIONED IT EVERY TIME I BROUGHT THE CAR FOR SERVICE TO NO AVAIL. I FINALLY SEARCHED ONLINE AND SAW THEY OFFERED A FIX UNDER A TSB BUT WHEN I JUST BROUGHT IT IN THEY SAID THAT I WOULD HAVE TO PAY FOR THE REPAIR..WHICH I CANNOT AFFORD TO DO. I GET WHIPLASH EVERY DAY AS THE SEAT ROCKS BACK AND FORTH AND FEEL THAT IN AN ACCIDENT THAT THE SEAT MAY NOT HOLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312497February 21, 2010
SEAT BELTS
I HAVE A 2002 HONDA CR-V. I ALWAYS HAVE 2 CAR SEATS IN THE REAR OF IT. JUST YESTERDAY, THE SEAT BELT BUCKLE, THE PART THAT ATTACHES TO THE FLOOR, BROKE DURING A HARD STOP, SENDING ONE CHILD INTO THE REAR OF THE DRIVERS SEAT. THE INTERNAL PARTS OF THE SEAT BELT BUCKLE IS WHAT CAME UNDONE OR BROKE. THE CHILD TURNED OUT TO BE FINE, BUT JUST SCARED. THIS CAR IS ONLY 7.5 YEARS OLD, AND I DON'T BELIEVE THIS SHOULD BE HAPPENING. I STILL REMEMBER THE OLD DAYS AND CARS WHEREAS THE BUCKLES WERE MADE OF METAL. EVERY BUCKLE IN THIS CAR IS PLASTIC! I'M A PRETTY GOOD SIZE GUY AND I JUST DON'T FEEL THAT MY DRIVERS SIDE WOULD HOLD ME IN IF I WAS EVER IN A FRONT END COLLISION. WHAT IF THAT CHILD HAD HIS WINDOW DOWN? HE COULD HAVE BEEN EJECTED OUT OF IT. A FRONT END COLLISION COULD'VE MEANT A BROKEN NECK OR SOMETHING? I HAVEN'T HAD A CHANCE TO SEE OUR HONDA DEALER ABOUT THIS YET, BUT I FEEL IT IS SOMETHING THAT NEEDS TO BE ADDRESSED. THANK YOU FOR TAKING THE TIME TO CHECK ON THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306665February 5, 2010
ELECTRICAL SYSTEM
2002 HONDA CR-V --- FIRE HAZARD IN HONDA CR-V --- LOW BEAM HEADLIGHTS STOP FUNCTIONING... HIGH BEAMS AND TURN SIGNALS REMAIN FUNCTIONAL... CAUSE WAS FOUND TO BE MELTED WIRES AND BURNED / PARTIALLY MELTED CONNECTOR TO SWITCH IN STEERING COLUMN... 1.5 YEARS EARLIER THE SWITCH HAD TO BE REPLACED FOR SAME SYMPTOMS... HONDA HAS ISSUED RECALLS ON OTHER MODELS WITH SAME TYPE OF LIGHTS BUT NOT ON THE HONDA CR-V... SMALL ELECTRICAL FIRE MUST HAVE OCCURRED TO CAUSE THE MELTING AND BLACK MARKS ON THE CONNECTOR... *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10302436January 26, 2010
SEATS
THE DRIVER'S SEAT IS LOOSE, DUE TO DEFECTIVE SEAT-TRACK PARTS. THIS CAUSES THE SEAT TO ROCK BACK AND FORTH. IN AN ACCIDENT, THIS COULD CAUSE AN EXAGGERATED MOVEMENT THAT THE OCCUPANT WOULD ENCOUNTER, IN MY OPINION. THE SEAT ROCKS BACK AND FORTH APPROXIMATELY 1/2 OF AN INCH (ESTIMATE). I HAVE REMOVED THE SEAT AND DISCOVERED THAT METAL BUSHINGS THAT ARE PART OF LINKS THAT CONNECT THE UPPER SEAT TRACK ASSEMBLY TO THE LOWER SEAT TRACK ASSEMBLY ARE BROKEN AND WORN, THUS ALLOWING TOO MUCH PLAY IN THE PIVOT BOLTS. THE CURRENT MILEAGE ON THE CAR IS APPROX. 162000. THIS PROBLEM FIRST STARTED OCCURRING AROUND 50000 MILES. WHEN I WENT TO GET A STATE INSPECTION LAST YEAR, THE INSPECTOR NOTICED IT AND SAID IT SHOULD BE FIXED. THAT IS WHAT I AM DOING NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290350October 30, 2009
AIR BAGS:FRONTAL
THE DRIVER AIRBAG FAILED TO DEPLOY IN MY 2002 HONDA CRV WHEN MY FRONT END CRASHED INTO THE SIDE OF A PICK UP TRUCK THAT PULLED OUT IN FRONT OF ME ON THE HIGHWAY. I WAS GOING 45 BEFORE IMPACT SO AFTER BREAKING, ESTIMATE 35-40 MPH WHEN I HIT. MY PASSENGER AIRBAG DEPLOYED. AGAIN, MY DRIVER AIRBAG DID NOT DEPLOY. IMPACT WAS HARD ENOUGH TO TOTAL THE CAR. I FRACTURED MY STERNUM, A MODERATELY SERIOUS INJURY THAT 2 DOCTORS TOLD ME DOESN'T HAPPEN ANYMORE DUE TO AIRBAGS. MY SRS LIGHT CAME ON 6 MONTHS AGO. KNOWING THAT WAS A SAFETY WARNING WE IMMEDIATELY TOOK THE CAR TO A HONDA DEALER. THE DIAGNOSTICS REVEALED A DEFECTIVE DRIVER SEAT BELT BUCKLE, WHICH THEY REPLACED. THEY THEN CLEARED THE SRS LIGHT AND IT HAS NOT COME BACK ON. I SPECIFICALLY ASKED ABOUT THE AIRBAG AND THEY SAID THOSE ARE FINE. I'VE BEEN TO 3 LAW FIRMS. THEY ALL SAID IT APPEARS THAT THE DEALER PERFORMED AS THE DIAGNOSTICS DICTATED AND THAT I JUST WASN'T INJURED ENOUGH TO TAKE ON HONDA. IT WOULD COST A FIRM ROUGHLY $100K OVER 2 YEARS TO FILE A LAWSUIT AND "ONLY" A FRACTURED STERNUM AND 4-6 WEEKS OFF WORK WOULDN'T PAY OUT ENOUGH TO COVER ATTORNEYS FEES. THEY ALL SAID A PERSON NEEDS TO BE PARALYZED OR DEAD TO BE WORTH TACKLING A BIG CORPORATION. I CALLED HONDA. THEY SAID SOMETIMES ONLY 1 AIRBAG GOES OFF DEPENDING ON HOW THE CAR IS HIT AND WHILE THEY CARE, THEY DON'T DO INVESTIGATIONS. I REQUESTED AN AIRBAG INVESTIGATION FROM MY INSURANCE COMPANY. THEY NOTED THAT REQUEST AS PART OF THE SUBROGATION PROCESS. FROM MY PERSPECTIVE, IF FRACTURED STERNUM ARE AN INJURY OF THE PAST BECAUSE AIRBAGS PREVENT THAT INJURY, AND THE FORCE OF THE IMPACT WAS GREAT ENOUGH TO FRACTURE MY STERNUM, THEN THE FORCE OF THE FULL FRONTAL IMPACT WAS ENOUGH TO TRIGGER BOTH AIRBAGS. IT'S FORTUNATE I WAS ONLY GOING 35-40 AND NOT HIGHWAY SPEEDS OR MY HUSBAND WOULD BE ABLE TO FILE A LAWSUIT. HOW MANY OTHER PEOPLE ARE DRIVING AROUND THINKING THEY ARE PROTECTED? I LOVED MY CRV . I'D LIKE TO GET ANOTHER, BUT I'M AFRAID. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10289132October 20, 2009
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
2002 HONDA CR-V DRIVER SIDE DOOR DOES NOT OPEN WITH REMOTE OR FROM INSIDE WITH ELECTRIC SWITCH. DOOR CAN ONLY BE OPEN MANUALLY. THIS CREATES SAFETY ISSUES BOTH WHEN APPROACHING THE CAR FROM OUTSIDE AND INSIDE IF ONE GETS TRAPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283161September 8, 2009
EQUIPMENT
AIR CONDITIONER FAILURE FOUR TIMES ON 2002 HONDA CRV. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281571August 24, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY AUTO A/C WAS BLOWING HOT AIR. MECHANIC DETERMINED THE COMPRESSOR WAS FROZEN AND THE CLUTCH DAMAGED. REPAIRS WERE DONE AT A COST OF $1250.15. IT APPEARS TO BE AN ONGOING PROBLEM WITH CR-VS WHICH HONDA REFUSES TO ACKNOWLEDGE AS A DEFECTIVE PART. I HAVE RETAINED THE DEFECTIVE COMPRESSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280529August 15, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
VEHICLE IS 2002 HONDA CR-V WITH 44,300 MILES A/C COMPRESSOR HAD TO BE REPLACED AT GREAT EXPENSE. AFTER READING ALL THE POSTS ONLINE, IT APPEARS TO BE A DEFECT THAT HONDA REFUSES TO ACKNOWLEDGE. I WANT TO JOIN ANY CLASS ACTION LAWSUITS REGARDING THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278978July 31, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I PURCHASED MY 2002 HONDA CR-V EX NEW & HAVE HAD ALL OF THE RECOMMENDED SERVICES PERFORMED BY MY LOCAL HONDA DEALER. AROUND 7/12/2006, MY A/C STOPPED WORKING AT 57,023 MILES. THE POWER SWITCH MADE A STRANGE CLUNKING NOISE & THE A/C FAILED TO START RIGHT AWAY. I IMMEDIATELY TURNED THE SWITCH OFF & BACK ON. THE FAN CAME ON, BUT ONLY BLEW OUT HOT AIR. I TOOK IT TO MY REGULAR HONDA DEALER & PAID $153.40 TO HAVE THEM CHECK THE A/C SYSTEM OUT. THE DIAGNOSIS WAS THE A/C SYSTEM WAS DEAD & IT WOULD COST ME ANOTHER $1,600 TO REPLACE THE COMPRESSOR, COIL SET & CLUTCH SET. I SHOPPED AROUND & HAD ANOTHER SHOP THAT ONLY WORKS ON HONDAS AND ACURAS DO THE SAME WORK RECOMMENDED BY MY HONDA DEALER AT A COST OF $1,203.52. THEY USED GENUINE HONDA PARTS TO MAKE THE REPAIR & GAVE A 12 MONTH, 12,000 MILE WARRANTY. MY CAR NOW HAS 95,000 MILES. ON 7/11/2009, MY A/C WAS WORKING FINE WHEN I PARKED MY CR-V. THE NEXT AFTERNOON, THE A/C WAS ONLY BLOWING WARM AIR WHEN I TURNED MY CAR BACK ON. I STARTED LOOKING ON-LINE TO SEE IF THERE HAD BEEN ANY RECALLS FOR THIS PARTICULAR PROBLEM. THAT IS WHEN I REALIZED I HAVE A SERIOUS PROBLEM ON MY HANDS. THERE ARE NUMEROUS COMPLAINTS FOR THE SAME PROBLEM. ON 7/30/2009, I CALLED AMERICAN HONDA TO SEE IF THERE WERE ANY RECALLS. THEY BASICALLY DO NOT ACKNOWLEDGE ANY PROBLEM. BECAUSE MY CAR IS OUT OF WARRANTY, THEY CAN'T DO ANYTHING FOR ME. I EXPLAINED THIS IS THE SECOND TIME IN 95,000 MILES THE A/C HAS GONE OUT. HE SAID THEY CAN'T HELP ME BECAUSE I DID NOT HAVE THE 1ST REPAIR DONE BY MY HONDA DEALER, EVEN THOUGH THE MECHANIC WHO DID THE WORK WAS CERTIFIED BY MACS & ASE IN REFRIGERANT RECYCLING & SERVICE PROCEDURES AND USED GENUINE HONDA PARTS. ON 7/30/2009, I TOOK MY CR-V TO MY HONDA DEALER TO GET AN ESTIMATE. THE COMPRESSOR IS DEAD AGAIN. THE ESTIMATE IS APPROX. $1,600 TO FIX IT. THE SERVICE MGR. IS GOING TO TRY TO WORK WITH HIS DISTRICT MANAGER TO SEE IF THEY CAN GET AMERICAN HONDA TO HELP ME. I AM STILL WAITING TO HEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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