Honda CR-V Complaints (2019)

1,107 consumer complaints on file.

#11655402April 18, 2025
ELECTRICAL SYSTEM
2019 Honda CRV infotainment issues, screen randomly goes blank while driving causing the passengers of the car to have no ability to adjust the various settings (climate, radio, navigations, lighting of the counsel, etc.). This has been ongoing since the first year I purchased the car. Recently while driving the entire screen went blank and a very loud static like noise was coming from the speakers, I could not turn the radio off, I could not adjust the volume. I have to find a safe spot to pull over and shut the car off for a few min. I purchased my car new from the Honda Dealership and have brought it in multiple times due to these electrical issues and they keep telling me it is because I am not using an apple cord to connect OR my apple cord is old. This is not true I purchased brand new cords from apple directly and still the issues keep happening. Also in the last 2 months the rear tail lights will flash for no reason. Car parked in the garage over night the next morning I go out and tail lights are randomly doing quick flashes every few mins. This is a daily occurrence now and I worry someone will think it is a blinker while I am driving but it is not. I have seen several other online forums with the very same issues I am having and Honda wont do anything about it. There is something wrong with the electrical system in these cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654954April 16, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654269April 12, 2025
STEERING
For several months (around early December) the steering wheel has been snapping in and out of place and not steering smoothly and had a subtle clicking sound. It felt as if it was catching on something, but the car was NOT pulling or shaking. I brought it to a local auto shop (that replaced my tires) and then Tire Kingdom and neither found any issues and ran a diagnostic report. Wheel alignment was good. I knew something was not right and my husband experienced the same sort of popping in and out of place sensation (felt like it was catching on something) as well. I took it to the Honda dealer today (March 12) and was informed I needed to replace the rack and pinion. My car was not part of this Honda recall [XXX] ), but it sounds like quite a similar issue. Here is a video from the Honda diagnostic: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653094April 7, 2025
STEERING
When at highway speeds, steering “sticks” requiring extra effort to initiate a correction. This extra effort often results in an “overcorrection” and “lurching” of auto. Has not been confirmed by dealer, but seems to be worsening since first noted. No warnings lamps. No additional inspections.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652814April 4, 2025
STRUCTURE:BODY, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
Engine RPM surged while nose- in parking with foot on brake, causing vehicle to unexpectedly jump the parking barrier and hit a steel sign post, incurring $3,300 cosmetic damage to left front of vehicle. Pressed harder on brake to stop. Cost estimate obtained, complaint filed with American Honda.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11652567April 3, 2025
LANE DEPARTURE
The contact owns a 2019 Honda CR-V. The contact stated while driving at an undisclosed speed, the Lane Departure warning light illuminated and independently activated the brakes. The contact stated that the failure had occurred twice. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,534.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652267April 2, 2025
STEERING
The contact owned a 2019 Honda CR-V. The contact stated while driving 65 MPH, the vehicle occasionally drifted to the left or right. There was no warning light illuminated. The contact stated while attempting to turn the steering wheel, excessive force was needed while turning the steering wheel. The contact stated that the steering wheel was stuck occasionally. No warning lights were illuminated. A dealer was contacted. The vehicle was taken to the dealer and was test driven and diagnosed. The contact was informed that the rack and pinion and the front driver’s and passenger’s side tie rods needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall for similar vehicles between 2022 - 2025; however, the VIN was not included in the recall. The contact attempted to contact the manufacturer; however, was unable to get through the prompts. The contact stated that the dealer had submitted paperwork to the manufacturer to verify any recalls. The failure mileage was 45,350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652395April 2, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Honda is not completing this recall in a reasonable manner, and despite claiming parts are available they are not. After two years of delays, and now threats that our registration will be not renewed if we do not perform the recall, Honda still does not have the parts. Furthermore, they want you to bring in the car, have it inspected, after which they will decide if they want to replace the part. The inspection is being done because the fuel pump may crack due to poor manufacturing practices; however, after an inspection they will not actually fix the defective part if they do not find a crack. This will surely result in failures later when the defective part eventually fails. In their process, some time after the inspection and after some time ordering it and receiving it, they will replace it, at their discretion. This is wholly absurd, and I encourage you to actually force Honda to perform this recall and replace these parts in a timely manner. Two years is more than enough time to produce 700,000 fuel pumps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650785March 26, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 3/25/2025, at 2:45 PM, my car stopped itself completely while driving at 35 mph on Transit Rd. near Sheridan Dr., under clear, dry conditions. No obstacles, no brake input—items on passenger seat flew off, my head jerked forward. Suspect Automatic Emergency Braking (AEB) malfunction, per NHTSA EA22-003 (2017-2022 CR-Vs, 278 complaints, 47 crashes, 112 injuries). Vehicle is at Lia Honda for $285 diagnostic, completed 3/26/2025; they found no issues, recommend radar sensor recalibration (~$300 more) but say it ‘cannot guarantee the issue won’t recur’—I told them to wait. Available for inspection. Safety Risk: Sudden stop risked rear-end collision and jerked my head —matches EA22-003 crashes. Not reproduced. Prior inspection with oil change at Lia Honda on 3/21/25—no issues. No manufacturer, police, or insurance inspections. No warning lamps before failure—sudden onset. Honda corporate assigned a case manager on 3/26/2025, contacting me in 24-48 hrs. Request: Investigate—dealer’s inaction and costs are unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650891March 26, 2025
FUEL/PROPULSION SYSTEM
The fuel injectors on my vehicle at 99000 seemed to turn all warning lights on my dashboard. There was no issues with my vehicle, I got an emissions test done, then 5 minutes later driving away all warning lights came on my dashboard. I brought to orielys autoparts and had the computer scanned, and it turned out the fuel was too rich in bank one. This is the second vehicle I had that had fo have fuel injectors replaced under 100k miles. My first was a honda civic LX with 88k miles and now this one. The vehicle is currently at a shop about to be repaired. The danger is that all dashlights came on while driving. The vehicle was inspected at schaumburg Honda. My vehicle has recently had the fuel pump recall fix, and then it was installed incorrectly. I have read several honda forums where the same thing is happening to other honda owners at low mileage. Seems that this is pretty frequently happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650644March 25, 2025
FUEL/PROPULSION SYSTEM
In August 2021, Honda’s records indicate that the fuel pump motor recall on my 2019 Honda CR-V was completed. However, I just discovered that they falsely documented that they did it. When I have been calling and asking them to fix my recall, all they could tell me was that there is no recall under my VIN number. That’s because they put it in their system as already completed—without ever informing me. This puts my safety and the safety of others at risk because a faulty fuel pump can cause engine stalling, power loss, or complete failure while driving, which could lead to an accident. I have experienced this issue firsthand—my car has stalled, lost power, and completely failed while I was driving, leaving me stranded on the side of the road with my kids. I brought this issue to Honda’s attention, but they have not provided an adequate resolution or explanation as to how this false record was created. This raises serious concerns about fraudulent recall reporting and whether other vehicles might also have unresolved safety defects despite being marked as repaired. I am requesting that NHTSA investigate this issue to ensure the recall is properly completed and to prevent similar fraudulent practices from putting other drivers at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650024March 23, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving 50 mph, "BRAKE" lit up, immediately my car slammed on the brakes while I had my foot on the gas pedal! Cruise control was not on. Nothing was in front of me - no cars, snow, rain, plastic bag, etc. This has happened many times before. I thought it had to do with Automatic Cruise Control, but it's much worse. I told the dealership and taken it in many times & I have written to Honda Regional Customer Svc. What do I do now?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649582March 20, 2025
STEERING
The contact owns a 2019 Honda CR-V. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel was sticking. The vehicle was taken to the dealer; however, the failure was not duplicated. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649295March 19, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Good afternoon, My 2019 Honda CR-V suddenly displayed all warnings on the dashboard while operating the vehicle. The warnings remained but would sometimes disappear. However, while driving the vehicle on [XXX], the vehicle suddenly decelerated and was unable to accelerate while driving in traffic. Given any other situation or position of my car on the road, an accident would have occurred. On March 12, 2025, my 2019 Honda CR-V was repaired by Pearson Honda. Pearson Honda determined that the 2019 Honda CR-V had fault fuel injectors, and the fuel injectors were placed. The 2019 Honda CR-V had 66,888 miles at the time of service. As you're likely aware, recalls have been issued on various other Honda Models relating to issues with the fuel injectors. Additionally, there is an abundance of online forum posts highlighting the issue and likely other NHTSA stating the same: - [XXX] (User ALY1337 noting that fuel injectors in their 2017 Honda CR-V went bad at around 68,000 miles) - [XXX] (Various users noting that their Honda CR-Vs of varying years have had fuel injector issues) Please do not hesitate to reach out if you have any questions. Thank you! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648951March 18, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
As I pulled from a stop, into an intersection, the car slammed on the brakes with no warning. Did not see the normal "BRAKE" message as usually appears if you follow to closely for example and there was no car in front of me. It was a quick slam of the brakes, which threw my head forward and down suddenly, then released. I Continued driving and saw no warning lights or indication of a problem on the dashboard. However, when I parked the car and turned the engine off, it would not restart. Only clicked and displayed a continuous series of error messages on the dash including "Electronic Break System Failure" and others. The car would not start. I tried to start it multiple times until the battery eventually ran down. Called tow service and they jump started the car. All error messages reset and did not reappear. I only drove it short distance home and have not driven it since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647611March 11, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V8580000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle hesitated while attempting to accelerate. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 30,125. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647644March 11, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647539March 11, 2025
STEERING
WHEN TURNING INTO A CURVE AND WHEN COMING OUT OF A CURVE THE STEERING WHEEL STICKS AND IT TAKES ALOT OF EXTRA EFFORT TO STRAIGHTEN THE STEERING WHEEL OUT AND CAUSES A OVER STEER CONDITION WHICH AL;MOST PUT ME IN A HEAD ON COLLIISION WITH THE ONCOMING TRAFFIC. NO WARNING LAMPS MESSAGES OR OTHER SYMPTOMS PRIOR TO THIS ISSUE. THIS STARTED ON 10/15/2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646683March 6, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was traveling on highway going posted speed of 70mph. There were no cars anywhere close to front of vehicle. Car automatically braked HARD, locking the seatbelt and throwing everything in car forward. It was not a "warning" brake it was a ridiculously HARD brake to attempt to stop car. I am shocked and amazed it did not cause accident or flip. As a result of this sudden hard stop, I have having back and neck pain as well as chest and shoulder pain. There was no reason for this to occur, there was nothing in front of the vehicle at all. There were however cars behind that nearly hit me. I may seek medical if back, neck and shoulder continue to hurt.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11646150March 4, 2025
FUEL/PROPULSION SYSTEM
I've had 3 incidents in the past 60 days where the car has been parked with shut off the engine, only to come back hours later and find the electric fuel pump in the gas tank running. When this happens, I start up the car then shut it off and then the pump is no longer running. I can't say whether the pump sometimes doesn't get shut off when the car is parked or if the pump somehow comes back on on it's own later after the car has been parked. The pump makes a very quiet buzzing sound when it running. It's very hard to hear unless the car is in a quiet place. The first two times I heard the pump running the car was parked in my garage. Yesterday, my wife parked it in front of our home around 8:00 am. Around 11:00 am I got onto the car to move it and found the fuel pump was running. This isn't a body control module, an abs system or other electronic device buzzing. The sound is coming from inside the fuel tank. I believe it's the pump running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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