Honda CR-V Complaints (2004)

501 consumer complaints on file.

#10430570October 17, 2011
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BOTH HEADLIGHTS (LOW BEAM) WENT OUT SIMULTANEOUSLY DUE TO AN OVERHEATED CONNECTION BETWEEN THE HEADLIGHT SWITCH ASSEMBLY AND WIRING HARNESS (PLUG). UPDATED 12/12/11 *BF *TR PICTURES RECEIVED 04/20/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428768October 5, 2011
EXTERIOR LIGHTING
BOTH HEADLIGHTS WENT OUT. REPLACED THE HEADLIGHT SWITCH IN AUGUST, 2010 BOTH HEADLIGHTS FAILED AGAIN IN OCTOBER, 2010...WENT TO REPLACE THE SWITCH AGAIN AND THE MECHANIC NOTED THE WIRING HARNESS APPEARS OVERHEATED AND NEEDS REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427846September 29, 2011
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THE LOW BEAM HEADLIGHTS STOPPED WORKING SPORADICALLY. THE FAILURE OCCURRED SEVERAL TIMES AND AS TEMPORARY FIX SHE VERIFIED THE FUSE WERE DAMAGED AND REPLACED THE HEADLIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 230,000. UPDATED 11/23/11 *BF UPDATED 12/05/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428528September 28, 2011
UNKNOWN OR OTHER
I WAS DRIVING ABOUT 30 MPH AND HEARD A LOUD BANG COMING FROM THE FRONT OF THE CAR. THE AIR CONDITIONING STARTED TO BLOW HOT AIR .I PULLED OVER AND FOUND UPON OPENING THE HOOD THAT OIL FROM THE A/C COMPRESSOR HAD BEEN FORCED OUT OF THE COMPRESSOR ON TO THE ENGINE. I BROUGHT THE HONDA CRV TO MY SERVICE STATION IMMEDIATELY. UPON THEIR INSPECTION, THEY FOUND THAT THE A/C COMPRESSOR HAD EXPLODED,SENDING REFRIGERANT OIL AND PIECES OF THE COMPRESSOR HOUSING DOWN TO THE GROUND UNDER THE FRONT TIRE. THE REPAIRS NEEDED WERE A NEW A/C COMPRESSOR,CONDENSOR,A/C HOSES,EXPANSION VALVE AT A COST OF TWELVE HUNDRED DOLLARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427592September 27, 2011
UNKNOWN OR OTHER
AC COMPRESSOR LOCKED TWICE IN 1 YEAR *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425952September 18, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE LOW-BEAM HEADLIGHT SWITCH FAILS REPEATEDLY. WHEN I REPLACED IT, I NOTICED WHAT APPEARS TO BE HEAT DAMAGE ON THE WIRING HARNESS CONNECTOR. I HAVE REPLACED THE COMBINATION LOW-BEAM/HIGH-BEAM/TURN SIGNAL UNIT THREE TIMES IN THE LAST 7 MONTHS. *TT UPDATED 01/17/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424280September 8, 2011
LATCHES/LOCKS/LINKAGES
THE DOOR LOCKING SYSTEM DOES NOT WORK. FROM THE DRIVER OR PASSENGER SIDE DOOR-LOCK OPEN OR LOCK ANY DOORS IN THE CAR. THE REMOTE DOOR KEYS DO NOT WORK AT ALL. THE DOOR LOCKING MECHANISM SEEMS TO BE COMPLETELY BROKEN. THIS IS THE 2ND HONDA CR-V WHICH I HAVE SEEN THIS FROM. THIS BECOMES A SAFETY HAZARD IF THE DOOR MECHANISM IS NOT WORKING CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422844September 1, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE AIR CONDITIONER AND ALL COMPONENTS STOPPED WORKING SUDDENLY - I HAVE AROUND 110,000 MILES ON THE CRV. THE DEALER SAYS THE WHOLE SYSTEM NEEDS TO BE REPLACED DUE TO METAL AND CONTAMINATION IN THE LINES, COST IS AROUND $2200.00. I SEE THIS IS A COMMON PROBLEM WITH CRV'S. WHY IS THERE NO RECALL? I THINK WE SHOULD GET IT REPLACED FOR FREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421612August 26, 2011
EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
TL* THE CONTACT OWNS A 2004 HONDA CRV LX. THE CONTACT NOTICED OIL LEAKAGE COMING FROM THE TRANSMISSION AND ENGINE AREA WHENEVER AN OIL CHANGE WAS PERFORMED BY THE DEALER. RECENTLY, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY REPLACED THE FRONT PASSENGER'S SIDE AXLE SEAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 10/03/11 *BF UPDATED EVOQ 10/27/11 UPDATED EVOQ 11/29/11 THE CONSUMER RECEIVED A CLASS ACTION NOTICE IN THE MAIL REGARDING FAULTY AIR COMPRESSORS ON CERTAIN HONDA MODELS. UPDATED EVOQ 12/20/11 UPDATED 3/29/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421301August 24, 2011
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2004 HONDA CRV. THE CONTACT STATED THAT THE SRS WARNING INDICATOR WAS ILLUMINATED WHEN THE VEHICLE WAS STARTED AND REMAINED ILLUMINATED UNTIL THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE AIR BAG CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416365July 30, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2004 HONDA CR-V. BOTH HEADLIGHT LOW BEAMS STOPPED FUNCTIONING AT THE SAME TIME. HIGH BEAMS STILL WORK ON BOTH HEADLIGHTS. REPLACING HEADLIGHT LAMPS AND FUSES DID NOT FIX THE PROBLEM (BOTH LOW BEAMS STILL NOT FUNCTIONING). I WILL BE GOING TO A MECHANIC THIS COMING WEEK TO GET REPAIRS. I SUSPECT IT IS A MALFUNCTIONING ELECTRICAL SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413574July 19, 2011
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2004 HONDA CR-V A/C COMPRESSOR FAILED @ 80,000 MILES, DEALER AND HONDA ARE AWARE OF THE MANY COMPLAINTS AND FAILURES, BUT WILL NOT STAND BEHIND THE KNOWN PROBLEM. THE DEALER WANTS $2400 AND SAID THAT THE A/C PROBLEM WILL REOCCUR AGAIN. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407688June 21, 2011
EXTERIOR LIGHTING
I HAVE REPLACED THE HEADLIGHT BULBS FOUR TIMES IN THE LAST YEAR AND A HALF IN MY 2004 HONDA CRV. THE FIRST THREE TIMES I REPLACED THEM MYSELF. THE FOURTH TIME I TOOK MY 2004 HONDA CRV TO THE DEALERSHIP TO HAVE THE ELECTRICAL SYSTEM CHECKED TO ENSURE THERE WAS NOT A SHORT. THE DEALERSHIP PROCLAIMED EVERYTHING WAS FINE AND REPLACED THE HEADLIGHT BULBS. SO FAR THEY HAVE LASTED SIX MONTHS. I WILL BE SURPRISED IF THEY LAST ANOTHER MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407701June 21, 2011
SEAT BELTS
I OWN A 2004 HONDA CRV AND HAVE HAD PROBLEMS WITH THE SEAT BELTS FOR OVER 20,000 MILES. BOTH FRONT SEAT BELTS LOCK WHEN THEY SHOULD NOT AND WILL NOT RETRACT UNTIL THEY HAVE BEEN UNFASTENED AND PULLED ALL THE WAY OUT AND RE-INSERTED INTO THE BUCKLE. AT WHICH POINT IT HAPPENS AGAIN, AND AGAIN. I HAVE BROUGHT THE CAR TO THE DEALERSHIP AT LEAST 4 TIMES WITH THE SAME COMPLAINT AND ALL THEY DO IS LUBRICATE THE BELTS AND SAY THEY "CANNOT RE-PRODUCE THE PROBLEM." I ALSO CALLED AMERICAN HONDA COMPANY TO FILE A COMPLAINT, AND THEY WILL NOT DO ANYTHING IF THE DEALERSHIP CAN'T RE-PRODUCE THE PROBLEM. WHICH IS BULL, AS I BROUGHT THE SERVICE WRITER OUT AND SHOWED HIM EXACTLY WHAT HAPPENS. NOW THE SRS LIGHT IS ON THE DASH INDICATING THERE IS A PROBLEM WITH EITHER THE SEAT BELT TENSIONERS AND/OR AIR BAGS. I AM HOPING WHEN I BRING IT IN AGAIN THIS WEEK THEY WILL ACTUALLY REPLACE THE SEAT BELTS. NOT ONLY IS THERE SUPPOSED TO BE A LIFETIME WARRANTY ON THE SEAT BELTS, BUT IT IS A VERY OBVIOUS SAFETY ISSUE THAT NEITHER AMERICAN HONDA OR THE DEALERSHIP IS WILLING TO ADDRESS UNLESS THERE IS NOT A PROVEN PROBLEM WITH THE TENSIONERS, THE DEALER GETS STUCK PAYING THE LABOR TO FIX THE PROBLEM. HOW MANY PEOPLE HAVE TO GET HURT BEFORE THE SRS LIGHT IS LIT, INDICATING SEAT BELT TENSIONER FAILURE, BEFORE THE PROBLEM IS ADDRESSED? (IT TOOK OVER 20K MILES BEFORE MY SRS LIGHT CAME ON TO INDICATE THE PROBLEM I KNEW EXISTED). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406899June 15, 2011
UNKNOWN OR OTHER
AC COMPRESSOR HAS FAILED. VEHICLE MODEL AND MANUFACTURER HAVE A LONG HISTORY WITH THIS PARTICULAR ISSUE. THERE IS NO RECALL IN PROCESS. MANUFACTURING DEFECT CAUSES EXPENSIVE REPAIRS FOR REPLACING ENTIRE AC SYSTEM AT COST OF $4000, AND EACH TIME AC FAILS, IT REQUIRES A RECHARGE WITH R TYPE FREON - WHICH MEANS THE R FREON HAS ESCAPED INTO THE ATMOSPHERE. THERE IS LAWYER INVESTIGATING CLASS ACTION - [XXX].. [XXX]. THERE ARE MANY HONDA CRV FORUMS DISCUSSING THIS PARTICULAR ISSUE. HONDA NEGATES TO ACCEPT RESPONSIBILITY AND REPAIR COSTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406269June 14, 2011
SUSPENSION, SERVICE BRAKES, HYDRAULIC
ON 5/24/2011, AS I WAS DRIVING ON A CITY STREET, MY 2004 HONDA MODEL CR-V EX-L, WITH A LOUD NOISE CAME TO AN ABRUPT STOP. I LATER LEARNED THAT THE LOWER CONTROL ARM OF THE RIGHT PASSENGER SIDE HAD BROKEN OFF AND CAUSED THE FRONT RIGHT AXLE TO SNAP OFF AND THE TIRE BECAME DETACHED FROM THE BODY OF THE CAR. THE INSURANCE COMPANY GEICO, HAD THE ADJUSTER LOOKING AT THE CAR, ON 5/25/2011 AND HE DETERMINED THERE HAD BEEN NO COLLISION, NO UNRELATED DAMAGE TO CAUSE THIS SERIOUS PROBLEM. THE CR-V WAS TOWED TO THE SAME DEALERSHIP WHERE I HAVE HAD THE CAR SERVICED , I HAVE ALL MY RECORDS. IN 2010, I WENT TO FIRESTONE TO HAVE AN OIL CHANGE, ALL OTHER SERVICES WERE DONE AT HONDA. THE HONDA INSPECTOR LOOKED AT THE CAR AND DETERMINED THERE WAS NO DEFECT, THE CAR WAS OLD AND THIS WAS THE RESULT FOR SUCH DAMAGE TO THE CAR. I REPORTED MY COMPLAINT TO HONDA, COMPLAINT # [XXX]. NOW I HAVE TO PAY A GOOD DEAL OF THE REPAIRS MYSELF, SINCE MY EXTENDED WARRANTY HAD EXPIRED. MY INSURANCE COMPANY WILL COVER THE AXLE AND THE LABOR COSTS. EVERY HONDA REPRESENTATIVE, I SPOKE TO, TELLS ME THAT THE CAR IS OLD, AND THIS SORT OF DAMAGE IS TO BE EXPECTED. AT THE TIME THAT THE HONDA INSPECTOR, SAW THE CAR, HE ASKED ME IF ANYONE ELSE HAD WORKED ON THE CAR, I SAID NO BECAUSE, I HAD ALWAYS USED THE HONDA DEALERSHIP SERVICE DEPARTMENT TO SERVICE MY CAR; LATER ON, I FOUND THAT IN JULY 2010, I DID HAVE AN OIL CHANGE AT A FIRESTONE SERVICE CENTER FOR AN OIL CHANGE. I AM VERY CONCERNED ABOUT DRIVING THIS VEHICLE AGAIN, AND THE FACT THAT ALL THE HONDA REPRESENTATIVES TELL ME THAT MY CAR IS OLD, AND IT IS TO BE EXPECTED. THE CAR HAD AT THE TIME OF THE INCIDENT A TOTAL OF 62,342. MILES ON IT. I SHOULD ALSO REPORT THAT THIS VEHICLE HAD TO HAVE 4 SETS OF TIRES CHANGED FROM DATE OF PURCHASE TO 2009. AGAIN, THE HONDA SERVICE REPRESENTATIVE AT THE SAME LOCATION, TOLD ME THAT SUV'S REQUIRE FREQUENT TIRE CHANGES. THE MASTER CYLINDER OF THIS CAR HAS ALSO HAD TO BE REPLACED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403641May 28, 2011
ELECTRICAL SYSTEM
BOTH LOW BEAM HEADLIGHTS STOPPED WORKING SIMULTANEOUSLY. THE CONNECTOR TO THE HEADLIGHT SWITCH HAS MELTED PREVENTING THE SWITCH FROM WORKING. UPDATED 06/10/11 *BF *TR *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402328May 22, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
BOTH LOW BEAM HEADLIGHTS FAILED SIMULTANEOUSLY. SUBSEQUENTLY REPAIRED AT A HONDA DEALER. REPAIR REQUIRED A NEW HI/LO BEAM SWITCH AND CONNECTOR/WIRING HARNESS. I REQUESTED OLD PARTS AND UPON INSPECTION, ONE OF THE METAL CONNECTOR PINS (MALE AND FEMALE) WAS DISCOLORED (BLACK) DUE TO HEATING WITH SOME DISTORTION AND DISCOLORATION OF THE CONNECTOR BLOCK DUE TO HEATING. ATTACHED WIRE ALSO DISCOLORED DUE TO HEATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402008May 19, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AIRCONDITIONER STOPPED WORKING AFTER HEARING A BANG AND HISS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402009May 19, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE CHECK ENGINE LIGHT LIGHTS UP INTERMITTENTLY. DEALER CHANGED GAS CAP TWICE BUT PROBLEM WILL NOT GO AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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