Honda CR-V Complaints (2002)

515 consumer complaints on file.

#10436387November 18, 2011
AIR BAGS, SEATS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE DRIVER'S SEAT WOULD SHAKE ABNORMALLY AND THE SRS AIR BAG WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL SPORADICALLY. THE CONTACT MADE AN APPOINTMENT WITH THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435556November 14, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING MY LOW BEAM HEAD LIGHTS WENT OUT AND I COULD SMELL SOMETHING BURNING I IMMEDIATELY PULLED OFF ON THE SHOULDER OF THE HIGHWAY AT 1:30 AM. THE BURNING SMELL WAS COMING FROM AROUND MY STEERING COLUMN. I CHECKED MY HIGH BEAM HEAD LIGHTS AND THEY WORKED SO THAT IS HOW I GOT HOME. MY HUSBAND GOT ON LINE AND CHECKED FOR ANY RECALLS AND FOUND NON JUST COMPLAINTS ABOUT OTHER PEOPLE HAVING THE SAME ISSUE. MY HUSBAND CHECKED WHERE THE BURNT SMELL WAS COMING FROM AND FOUND THE ISSUE AND CALLED THE DEALER SHIP AND THEY SAID THAT WE HAD TO PAY FOR IT AND GAVE US A CRAZY AMOUNT TO FIX IT. MY HUSBAND AS HANDY AS HE IS DID A TEMPORARY FIX ON IT. I HOPE HONDA FIXES THIS ISSUE BEFORE SOMEONE GETS KILLED OR HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433911November 2, 2011
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A RECALL REPAIR WAS PERFORMED UNDER NHTSA CAMPAIGN ID NUMBER 11V260000 (AIR BAGS: FRONTAL: DRIVER SIDE INFLATOR MODULE). THE CONTACT HAD NOT PREVIOUSLY EXPERIENCED A MALFUNCTION WITH THE AIR BAG; HOWEVER AFTER THE RECALL REPAIR WAS PERFORMED THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHENEVER THE ENGINE WAS IN OPERATION UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THE SRS WOULD NEED TO BE REPLACED AT THE OWNER'S EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER REGARDING THE INSUFFICIENT RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 106,642. THE CONSUMER STATED THE VEHICLE HAS SINCE BEEN REPAIRED. UPDATED 11/18/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433682October 31, 2011
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE AIR CONDITIONER MALFUNCTIONED DUE TO A FAULTY A/C COMPRESSOR. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR MECHANIC. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER STATED THAT THE AIR CONDITIONER WAS NOT A SAFETY RELATED ISSUE SO THERE WAS NOTHING THEY COULD DO TO ASSIST WITH REPAIRS. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433591October 30, 2011
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, ELECTRICAL SYSTEM
DETECTED A BURNING SMELL, SIMILAR TO AN ELECTRICAL SMELL LIKE SOMETHING MELTED. I DID HAVE THE HEADLIGHTS ON, BUT IT WAS BRIGHT ENOUGH IN THE MORNING THAT I COULDN'T TELL THAT THEY HAD FAILED. I STOPPED IMMEDIATELY AND LOOKED AROUND THE CABIN, ETC. FOR SMOKE. I DIDN'T SEE ANYTHING, BUT I TURNED AROUND AND DROVE DIRECTLY TO THE DEALER. THE DEALER DID DIAGNOSTIC TESTS, ETC AND COULDN'T FIGURE OUT THE SOURCE OF THE BURNING SMELL OTHER THAN IT WASN'T COMING FROM THE VENTS. I GUESS HE DIDN'T CHECK THE HEADLIGHTS. I AM NOT PLEASED. AFTER LEAVING THE DEALER DURING THE DAYLIGHT HOURS, I LATER DETECTED ON THE EVENING OF FRIDAY, OCT 28, THAT THE HEADLIGHTS WERE NOT WORKING. I RECENTLY WITHIN TWO WEEKS AGO HAD REPLACED ONE OF THE FRONT HEADLIGHT BULBS THAT HAD BURNT OUT, SO I FIGURED THAT COULDN'T BE THE PROBLEM. I EVENTUALLY CHECKED THE FUSES AND THEY LOOKED FINE. I SWAPPED THEM OUT FOR REPLACEMENT FUSES, BUT IT DIDN'T MAKE A DIFFERENCE. I WENT ONLINE AND SAW FROM ONLINE DISCUSSIONS THAT THERE IS A HEADLIGHT SWITCH ISSUE THAT THE NHTSA IS INVESTIGATING AT THIS TIME. THE ISSUE WITH MY 2002 HONDA CRV AND IT'S LOW BEAM HEADLIGHTS SURELY SEEMS TO BE PART OF THE PROBLEM THAT'S BEING INVESTIGATED. I PLAN TO CONTACT THE DEALER ON MONDAY MORNING (OCT 31) TO GET MY ISSUE LOOKED AT, AGAIN. BUT, IT WON'T BE DURING THE NIGHTTIME HOURS OR WHEN IT'S PRECIPITATING, SINCE IT'S ILLEGAL TO DRIVE WITHOUT MY LOW BEAMS ON DURING THOSE TIMES. UPDATED 11/17/11 *BF ACCORDING TO THE SERVICE INVOICE, THE HEADLIGHT SWITCH HAD AN ELECTRICAL FAILURE. UPDATED 11/30/11 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432827October 25, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE LOW BEAMS STOPPED WORKING WHILE DRIVING AND THE PLASTIC WIRE HARNESS CONNECTOR THAT PLUGS INTO THE HEADLIGHT SWITCH STARTED SMOKING AND BURNED UP. THE HEADLIGHT SWITCH I CAN GET THROUGH HONDA BUT I CAN'T FIND THE PLASTIC WIRING HARNESS CONNECTOR. IT IS NOT SAFE WHEN YOUR LOW BEAMS BOTH GO OUT WHEN DRIVING CAUSE THE WIRE FOR THE LOW BEAMS BURNS UP IN THE CONNECTOR FOR NO REASON. UPDATED 11/25/11 *BF UPDATED 11/30/11 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429605October 12, 2011
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
BOTH HEADLIGHTS WENT OUT SIMULTANEOUSLY WHILE DRIVING. HIGH BEAMS STILL WORK. LOW BEAMS WORK AGAIN AFTER BEING OUT FOR ABOUT 5-10 MINUTES. IT TENDS TO HAPPEN AFTER HEADLIGHTS HAVE BEEN ON FOR ROUGHLY AN HOUR OF DRIVING. A DAMAGED CONNECTOR WAS FOUND IN THE STEERING COLUMN. *KB UPDATED 06/04/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429389October 11, 2011
UNKNOWN OR OTHER, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I CALLED HONDA ABOUT MY AIR CONDTIONING SYSTEM AND DID AS THEY SAID. I BROUGHT MY CAR TO AN ACCREDITED HONDA DEALERSHIP AND HAD IT DIAGNOSED (WHICH I HAD TO PAY OUT OF MY OWN POCKET). THEY QUOTED ME $4,000. I CONTACTED HONDA USA AND AFTER THREE MONTH I FINALLY HEARD BACK FROM THEM, I INFORMED THEM THAT I WAS NOT THE FIRST TO HAVE THIS PROBLEM, THAT I HAD GONE ONLINE AND FOUND THAT I WAS NOT THE ONLY HONDA OWNER WHO HAVE HAD THERE AIR CONDITIONING SYSTEM BREAK. THE HONDA REPRESENTATIVE TOLD ME THAT THEY CAN NOT GO BY WHAT I READ ON THE INTERNET. WHICH IS TRUE TO A POINT BUT I THINK THEY HAD HAVE MANY COMPLAINTS ABOUT THIS PROBLEM ALREADY BECAUSE THE REPRESENTATIVE USE THE SAME DESCRIPTION I HAVE READ ABOUT THE AIR CONDITIONING UNIT, WHICH WAS "AIR CONDITIONING UNIT HAS CRACKED CAUSING SHARDS OF METAL TO PLUG UP THE UNIT, CAUSING A COMPLETE REPLACEMENT OF THE ENTIRE AIR CONDITIONING UNIT. HONDA USA QUOTED ME $3,991 TO FIX MY A/C WITH A DEADLINE OF 60 DAYS TO ACCEPT OR THEY WOULD RECIND THE "DISCOUNT" OFFER. I KNOW A/C PROBLEMS IS NOT A SAFETY ISSUE BUT I FEEL THAT HONDA KNEW OR KNOWS ABOUT THIS PROBLEM AND SHOULD RECALL OR SHOW THERE LOYAL OWNERS THAT THEY CARE. UNTIL SUCH TIME I AM NOW A FORMER HONDA CUSTOMER. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428296October 3, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT WAS DRIVING AT 25 MPH WHEN THE HEADLIGHTS FAILED. THE CONTACT HAD TO REPLACE THREE HEADLIGHTS IN A THREE MONTH PERIOD. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A LOCAL MECHANIC. THE CONTACT WAS UNAWARE OF WHAT WAS CAUSING THE HEADLIGHTS TO CONTINUOUSLY FAIL. THE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427911September 29, 2011
SEATS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE APPROCHING A STOP, HE APPLIED THE BRAKES AND THE FRONT DRIVERS SEAT ROCKED FORWARD SLIGHTLY. WHEN THE BRAKES WERE RELEASED, THE SEAT ROCKED BACKWARD SLIGHTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO KNOWN DEFECTS RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427179September 26, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
BOTH LOW BEAM HEADLIGHTS JUST QUIT WORKING - I CHECKED THE BULBS AND THEY WERE IN WORKING ORDER. THERE WAS A BURNING RUBBER TYPE SMELL LEADING UP TO THE HEADLIGHTS NOT WORKING. THE HIGH BEAM LIGHTS DO WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427004September 24, 2011
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS NOT FUNCTIONING. HIGHBEAM WORK. FUSES AND RELAYS IN WORKING ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425021September 12, 2011
EXTERIOR LIGHTING
LOW BEAMS WENT OUT SIMULTANEOUSLY. HIGH BEAMS STILL WORKED. CHANGED OUT HEADLIGHTS AND SWITCHES; LOW BEAMS STILL DID NOT WORK. TOOK VEHICLE INTO HONDA ZIMMERMAN DEALERSHIP, EXPRESSED CONCERN THAT IT SEEMED ODD THAT BOTH LOW BEAMS WOULD GO OUT AT THE SAME TIME. I MENTIONED TO DEALERSHIP THAT THE NHTSA HAD RECEIVED SIMILAR COMPLAINTS FOR THE SAME YEAR, MAKE, AND MODEL. DEALERSHIP SAID THAT THEY WERE NOT AWARE OF ANYTHING REPORTED AND NO FORMAL RECALL HAD BEEN ISSUED. THIS WILL BE THE SECOND SET OF HEADLIGHTS REPLACED IN SIX MONTHS; AND THE LOW BEAMS STILL DO NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425017September 12, 2011
AIR BAGS, SEAT BELTS
PURCHASED THE CAR IN 2002. STARTING IN 2005, THE SEAT BELT WOULDN'T ENGAGE INTO THE BUCKLE. HAD TO FORCE AND FORCE THE BUCKLE IN FOR THE BUCKLE TO LOCK IN THE INSERT. RECENTLY, THE SRS LIGHT CAME ON. HONDA TELLS ME THAT THE SEAT BELT MUST BE REPLACED BECAUSE THE AIR BAGS MAY NOT DEPLOY UPON IMPACT BUT THERE IS NO WARRANTY. AN INDEPENDENT MECHANIC TELLS ME THAT THE SEAT BELT MAY IN FACT BE WARRANTED, BUT HONDA MADE NO MENTION OF THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423849September 6, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE LOW BEAMS FAILED, FORCING THE CONTACT TO DRIVE WITH THE HIGH BEAMS. THE HEAD LIGHTS WERE REPLACED BY A PRIVATE MECHANIC. THE MANUFACTURER WAS CONTACTED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 182,000 AND THE CURRENT MILEAGE WAS 182,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421515August 25, 2011
EXTERIOR LIGHTING
LOW BEAMS ON 2002 HONDA WENT OUT, HIGH BEAMS WORK. CHECKED BULBS ETC, CRV FORUMS STATE MULTIPLE PEOPLE HAVE THIS ISSUE RELATING TO CONNECTER MELTING UNDER STEERING COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421245August 23, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
MY WIFE AND I OWN AN 02 HONDA CR-V THAT HAS HEADLIGHT FAILURE PROBLEMS. I HAVE RESEARCHED ONLINE AND FOUND THAT THERE IS AN ISSUE NOTED AT DIFFERENT FORUMS CONCERNING THE STEERING COLUMN ELECTRICAL CONNECTION AT THE DIMMER/TURN SIGNAL SWITCH. OUR HEADLIGHTS FAILED DURING NORMAL USE IN JUNE OF 2011. I TOOK MY STEERING COLUMN COVER OFF AND LOOKED AT THE ELECTRICAL CONNECTION TO THE DIMMER/TURN SIGNAL SWITCH AND FOUND IT TO BE PARTIALLY MELTED. I CLEANED THE CONNECTIONS AND REINSTALLED THE CONNECTOR. THE REPAIR LASTED ONLY TEMPORARY (2 MONTHS) AND THEN THE LIGHTS FAILED AGAIN. I HAVE DETERMINED THAT THE REPLACEMENT OF THE WIRING CONNECTOR IS THE ONLY COMPLETE REPAIR, BUT SINCE I HAVE HEARD THERE IS AN INVESTIGATION, I WANTED TO ACKNOWLEDGE THAT MY 02 HONDA SUFFERS THIS PROBLEM OF A FAULTY WIRING CONNECTOR FROM THE MANUFACTURER AT THE DIMMER/TURN SIGNAL SWITCH. UPDATED 09/07/11*BF *TR UPDATED 2/23/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420751August 19, 2011
ENGINE AND ENGINE COOLING
CRV WITH 45,000 MILES MADE LOUD GRINDING NOISE AND A/C STOPPED WORKING. OCCUPANTS COULD HAVE SUFFOCATED DUE TO LACK OF AIR CONDITIONING IN CAR AS MEDICAL CONDITIONS PREVENTED OCCUPANTS FROM OPENING WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418631August 12, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE AC STARTED TO MAKE BANGING NOISE, THEN CEASED TO WORK. THIS STARTED AT ABOUT 100,000 MILES, JUST AFTER THE WARRANTY EXPIRED. IN 90-100 DEGREE WEATHER THIS IS EXTREMELY DANGEROUS -- I FIND MYSELF FALLING ASLEEP BEHIND THE WHEEL IN THE HEAT, EVEN WHEN WINDOWS ARE OPEN. I CAN'T AFFORD $2000+ FOR REPAIRS. APPARENTLY LOTS OF CR-V OWNERS ARE EXPERIENCING THIS PROBLEM WITH AC COMPRESSOR. HONDA SHOULD BE RECALLING THIS VEHICLE AND PAY FOR ITS REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417026August 4, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
ON 8/1/2011, WHILE DRIVING OUR 2002 HONDA CRV, I NOTICED A STRANGE SMELL. WHEN DARKNESS FELL, I REALIZED THAT THE LOW BEAMS ON MY VEHICLE WERE NOT WORKING, THROUGH THE HIGH BEAMS AND EVERY OTHER LIGHT ON THE VEHICLE WORKED. THIS HAS HAPPENED TWICE BEFORE - ONCE IN NOVEMBER OF 2009, AND ONCE IN MARCH OF 2010. WHEN IT HAPPENED PREVIOUSLY, I FIRST CHECKED THE BULBS AND FUSES. THEY WERE ALL FINE. I THEN RESEARCHED THE ISSUE ON THE INTERNET, AND LOOKED INTO A WIRING HARNESS BEHIND THE STEERING WHEEL. I FOUND A WIRING HARNESS THAT CONTAINED SOME CORROSION BETWEEN CONNECTORS THAT HAD MELTED SOMEWHAT. I SCRAPED OFF THE CORROSION AND APPLIED SOME DIELECTRIC TO INHIBIT FUTURE CORROSION, AND THE LIGHTS CAME BACK ON. I SPOKE WITH THE SERVICE ATTENDANTS AT MY LOCAL HONDA DEALERSHIP (WITH PICTURES THAT I TOOK OF THE OFFENDING HARNESS), AND AFTER CHECKING THEIR COMPUTERS, THEY TOLD ME THAT THERE WAS NOTHING ON RECORD REGARDING THE ISSUE. I HAVE NOT YET MADE THE (OBVIOUSLY TEMPORARY) REPAIR FOR THE MOST RECENT OCCURRENCE OF THIS ISSUE. I'M THINKING THAT I MAY TAKE IT TO THE DEALERSHIP SERVICE TO SEE IF THEY CAN COME UP WITH A MORE PERMANENT SOLUTION. *TR.... UPDATED 01/17/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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