Honda CR-V Complaints (2021)

444 consumer complaints on file.

#11643071February 17, 2025
SERVICE BRAKES, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving the vehicle on route I287 and all of a sudden the break system got activated without touching any button and the car speed was damped down and as a result the car was pulled aside to see what had happened. The break system completely collapsed with a break sign on the dashboard appearing persistently which could not be deactivated or was not able to remove from the dashboard with several attempts made in restarting the engine. Due to the involuntary break activation on highway driving, my life as well others would have been in extreme danger and jeopardized the whole situation in continuing driving further. The car was towed on a flat bed to the the dealer The Honda Princenton, New Jersey for further investigation and got analyzed for the root cause and they suggested a fix of head gasket replacement, a major repair, asking us to fix the vehicle at the cost of 6000 dollars. Previously, I had driven several Hondas and never experienced break issues on the cars and we had invested in buying this time the Honda CR-V and what we went through this vehicle something like this is not fair for the customer has to go through a major repair on the vehicle at such a low milage of 127,000 put on the car which never was involved in an accident and driving the car on high way every day to the work place. We want a complete restoration of the vehicle at free of cost and get it certified and drivable safely on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642314February 12, 2025
STEERING, LANE DEPARTURE: ASSIST
February 5, the car infront of me swerved to avoid a 2x4 in the road and I tried to do the same but my lane assist beeped and took control and forced me to run it over now I am going through another insurance claim because my electrical system is broken now due to the new damage. Since my last accident, even my passengers can feel when the car resists my steering and when I try to correct it by turning the steering wheel slightly more, it just lets go and causes me to have to correct the over maneuver. I drive 60+ miles a day and I feel my car resist my steering too often, I do not feel comfortable. I purposely since my last accident don't even have my lane features turned on and it still over corrects.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11642170February 12, 2025
STEERING, LANE DEPARTURE: ASSIST
Last September my lane assistance caused me to hydroplane and spin out of control. My airbag was deployed and I was injured. I was on the outside left lane, the roads were a little wet from a past rain event, I felt the car run over a slick spot and its wasn't until my lane assist beeped and turned my wheel and I instantly began spinning, I hit a concrete wall. Prior to this I experienced my lane assist feeling sticky or like it drives to autosteer itself too much. I expressed this to my insurance and they said I couldnt prove it and did nothing about it. 2 weeks ago, my car braked to a complete stop because someone was on the sidewalk to the left and I was almost rear ended. Last week, the car infront of me swerved to avoid a 2x4 in the road and I tried to do the same but my lane assist beeped and took control and forced me to run it over now I am going through another insurance claim because my electrical system is broken now due to the new damage.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11641878February 11, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Within the past 3 months, twice now, the battery indicator goes to zero and engine loses power and you can't accelerate. This is very dangerous where we live as it is a 2 lane mountain highway with few spots to safely pull over. There are a number of posts about this know issue, all stating the same scenario and that no Honda dealerships will fix it as they "can't determine an issue". I called our dealer after this happened the first time and was instructed to not restart the vehicle and just have it towed in. That is not realistic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641755February 10, 2025
AIR BAGS
The contact owns a 2021 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640061February 1, 2025
UNKNOWN OR OTHER
Several times when I was traveling at highway speeds on interstates, the car would suddenly decelerate and the engine light would start flashing. Sometimes the car shakes as well. When this occurs, I am unable to accelerate and the car's speed slows dramatically. I have to pull off onto the shoulder, shut the car off, and then turn it back on to clear the problem. I brought it to the dealership several times and they said there was no error code so they couldn't determine what occurred. Finally, they test drove the vehicle and experienced this problem and fixed it. I'm unsure of what they did to fix it. However, a couple of months passed and it just happened again. I was traveling approx. 70 miles per hour in rainy conditions in the left lane of an interstate with a lot of traffic/tractor trailers. I had to maneuver to the shoulder and put my hazard lights on. It is EXTREMELY dangerous and given the sudden slow speed on a highway with a 70 mph speed limit, this could easily cause a serious accident. I am going back to the dealership on Monday but it is concerning that they thought they fixed the problem and apparently, the defect is still present.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640119February 1, 2025
ENGINE, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On highway, engaged cruise control at 70 mph. Engine light came on, simultaneously with loss of power (pressing on gas pedal did nothing) and Apple CarPlay disconnect. We were near an exit and managed to drift off, at lower off-ramp speed engine again could respond to accelerator however was chugging very badly. Went to nearby oil change place. Mechanic there advised going straight to dealer a short distance further. Drove on to the Honda dealer, car still chugging and stopped the car until I could talk to the service person. When the car restarted it was no longer chugging. Service person diagnosed the following and said i basically needed a new engine: TECH SCANNED VEHICLE AND FOUND CODES P0300 RANDOM CYL MISFIRE, P0302 CYL 2 MISFIRE. TECH CHECKED LIVE DATA AND HAD VERY LITTLE MISFIRE COMING FROM CYL 3, PULLED ALL COILS AND PLUGS AND FOUND CYL 2 AND 4 HAD THE INJECTORS STILL SPRAYING WITH THE VEHICLE OFF INDICATING FAILURE OF THE INJECTORS IN THOSE 2 CYLINDERS, IN CYLINDER 3 TECH FOUND EXCESSIVE OIL BURNING ON THE PISTON, INDICATING OIL LEAKING INTO THE COMBUSTION CHAMBER OF THE MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639215January 28, 2025
ENGINE, FUEL/PROPULSION SYSTEM
While Driving on Highway engine lost power and check engine light went on so i had to pull over turn off engine wait a few minutes and restart this happened on 3 occasions
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637607January 22, 2025
ENGINE, FUEL/PROPULSION SYSTEM
On January 15th while driving home with my son I attempted to accelerate around a truck when I hit approximately 60 mph the vehicle stopped accelerating and began to slow down. I did notice that the "charge bar" for the hybrid battery was indicating that it was charging. The car continued to decelerate and I pulled to the side of the road. The check engine light was flashing. I turned the vehicle off for a minute and started it back up. The car drove fine and I was able to make it home. The dealership said there were no codes saved and they had no explanation. This was a the third time in the past year this has occurred and no one can tell me what the codes are or how to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637714January 22, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
1) On 3 occasions the Automatic Emergency Braking (AEB) has self activated and the car attempted to come to a complete stop. The 1st incident, 10/19/24, happened while driving 35-40 mph while changing lanes, a red BRAKE light and alarms sounded bringing the car to a complete stop. While there was traffic around me, no one was directly in front of me or close enough to have required this to activate. A vehicle traveling behind came inches from rear-ending me. The 2nd incident, 11/9/24 concerns me the most, happening 3 weeks after the first incident while on the highway traveling 65 mph. I was in the left lane of multi-lane traffic. While there were vehicles two lanes to my right, there was no one directly in front of me by 100 yards. Again, alarms, red BRAKE light, and the car proceeded to come to a complete stop. The car felt like it was floating and for a moment, I felt like my life was over as the car was out of control. The 3rd incident, 12/9/24 happened 9 days after it was in for service, while traveling 30 mph in town. 2) The 1st incident avoided an accident because of the alertness of the driver behind me. The second incident, at 65 mph, is of the most concern, as for a few moments, I felt like my life was over. This incident is also causing me to have PTSD symptoms while continuing to drive, it has required me to see an MD. 3) An appointment was available about 3 weeks after the second incident. They were not able to replicate it or find anything wrong with the vehicle. After speaking about my concerns after the 3rd incident to the dealership, they have recommended that I turn off the safety equipment. While I have spoken with Honda America, they do not want to get involved unless there is a recall by you, the NHTSA. Nothing has been reported to the police but I have spoken to my insurance agent regarding liability if I turn the safety equipment off. 4) BRAKE light and alarms occurred at the same time as the braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637592January 22, 2025
STRUCTURE:BODY
Rear liftgate struts did not hold the liftgate up and it hit me in the head. Outside temperature was 12 degrees. Aside from a minor bump and some humiliation, no injury done. But I had to hold the tailgate door to put my mailman bag in the trunk because it wouldn't stay open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637590January 22, 2025
UNKNOWN OR OTHER
Since new, TPMS fails to warn of a low tire unless the car is driven for 5 miles. The TPMS in this car is ABS-based, and each wheel does not have an individual TPMS sensor, rather the wheel speed is what determines if the car has a low tire or not. Brought to Honda several times, could not duplicate, says TPMS performs as it should. Recently had a flat, 3/4 tires were inflated to 37 PSI and the left rear had 4 PSI. Warning light did NOT come on. Drove on low tire for 2.5 miles before noticing I had a flat tire from a nail. AAA came, put the "donut" on the car, and within another 2.5 miles, the TPMS warning light came on, followed by "TPMS System Problem." Not the first time this happened, but I had to buy a new tire because I drove on it flat - which was ~ $267 in Costco for a Michelin Defender 2. Luckily, I did not drive too long of a distance that would've damaged the wheel, but this is problematic especially if you're on the highway. As you can tell, a 4-year-old car with 74K on it, I do a lot of driving. This needs to get rectified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636921January 19, 2025
ENGINE
Driving on highway, engine light began flashing, then deceleration occurred. No response in pushing the gas pedal at all. Pulled to side of road. Stopped car. Had it towed to Honda dealer. At the dealership, the car ran fine, the problem could not be replicated and there was no record that it had occurred. Approximately five weeks later, the same problem occurred on the highway, but I immediately got to the side of the road when the engine light came on and was able to pull off as deceleration was occuring. Waited a few minutes and the car then ran fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636512January 17, 2025
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635848January 14, 2025
FORWARD COLLISION AVOIDANCE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635863January 14, 2025
FIRERELATED
See attached document for complaint.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11635805January 14, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On at leas 8 occasions in the past 3 years the Automatic Braking System (Forward Collision Avoidance System) engaged with audible warning while on the interstate driving at highway speeds unexpectedly with no vehicles or other obstructions in my lane in front of me. The majority of occurrences were as I was attempting to pass in the left lane, but on at least 2 occasions there were no cars to the left or right of me. The sudden braking could have caused a serious collision. I have not brought the problem to the attention of a dealer or independent service center as I doubt they would be able to reproduce or confirm the issue, as I have experienced before on intermittent issues before. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635098January 9, 2025
FUEL/PROPULSION SYSTEM, ENGINE
I drove to Pittsburgh on [XXX]. I got back in the car, pulled down the driveway and when I tried to enter traffic the car lost power, the dashboard went crazy with error messages and the car was useless. Had it towed to the nearest Honda dealer, they suspected fuel. The high pressure fuel pump was the part that fixed the problem. Fault code dtcp0087 was found in the ECU. I obtained a fuel sample and had it checked, the water content was a little out of spec but nothing really bad. I do have the fuel pump in case anyone wants to do a failure analysis. To add insult to injury, my extended "warranty" is refusing to cover the repair because they just want to say no. [XXX]... The bill was $1786.11, not including a rental car and my time. I have heard of quite a few recalls on these Hondas, you might want to add my model year to that list. Please advise if you have had other reports. Thanks! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634295January 6, 2025
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
This is the 3rd incident with the same issue. I lose power when on a freeway. (Other dates [XXX] and [XXX]). On [XXX] I entered [XXX] and had accelerated onto the freeway. Shortly after getting on the ramp, my check engine light went on/blinking and I couldn't accelerate anymore. I was able to pull over on the shoulder. I turned the car off, waited a minute and then turned it on again and the issue went away. This is the same scenario that I've experienced twice before. I am rarely on freeways. On [XXX], I was on an incline with curves and very little room on the shoulder. This was a very scary incident for me. All of these incidents shouldn't happen and it is VERY dangerous to lose power unexpectedly when driving on a freeway. Looking on the internet for a solution - I found several other posts on what sounds to be the same issue and unfortunately didn't find a resolution. [XXX] [XXX] [XXX] Please review this as this is unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633860January 3, 2025
AIR BAGS
The contact owns a 2021 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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