Honda CR-V Complaints (2004)

501 consumer complaints on file.

#10486803November 27, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2004 HONDA CR-V. CONSUMER WRITES IN REGARDS TO A POTENTIAL FAILURE OF THE POWER WINDOW MASTER SWITCH. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE REGARDING THE POWER WINDOWS. HE IMMEDIATELY CONTACT THE DEALER AND MADE AN APPOINTMENT. THE CONSUMER STATED HIS VEHICLE WAS AT THE DEALER FOR 9.5 HOURS, AND WHEN HE RECEIVED THE VEHICLE BACK, IT WAS AFTER DARK, SO HE DIDN'T NOTICE UNTIL THE NEXT MORNING, THAT THE POWER WINDOW MASTER SWITCH UNIT WAS LOOSE, NOT SEALED PROPERLY AND WAS ELEVATED OUT OF ITS NORMAL HOUSING BY 3.8 INCH. IT WAS NOT SEALED WITHIN THE DOOR AS SECURELY AS BEFORE THE RECALL WAS PERFORMED. THE CONSUMER RETURNED TO THE DEALER, BUT THE SWITCH STILL APPEARED IMPROPERLY SEALED AND BULGED UP FROM THE DOOR HOUSING. THE SERVICE MANAGER STATED THE RECALL REQUIRED THAT THE POWER MASTER SWITCH BOX BE STUFFED WITH INSULATION AND THEN THE POWER MASTER SWITCH UNIT NEEDED TO BE FORCED BACK INTO THE BOX TO PREVENT WASTER FROM LEAKING INSIDE. HE ALSO STATED THAT THE REASON FOR THE RECALL WAS BECAUSE WATER COULD CAUSE THE WIRES OF THE POWER MASTER SWITCH UNIT TO SHORT-CIRCUIT POTENTIALLY CAUSING A FIRE AND HE FURTHER STATED THE POWER MASTER SWITCH UNIT WOULD NOT FIT AS IT DID BEFORE THE RECALL. THE CONSUMER STATED STUFFING THE POWER MASTER SWITCH UNIT HOUSING WITH INSULATION AND FORCING IT BACK INTO POSITION SO THAT IT WAS NOT SEALED AS SECURELY AS IT WAS BEFORE THE RECALL WAS NOT SAFE. THE SWITCH UNIT IS NOW MORE PRONE TO WATER EXPOSURE, SHORT-CIRCUIT AN FIRE. THE CONSUMER STATED HONDA SHOULD HAVE REPLACED THE ENTIRE POWER MASTER SWITCH INSULATED IN ITS BOX AS A SINGLE WATERPROOF-SEALED UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486097November 26, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE POWER DOOR LOCKS WOULD ACTIVATE INDEPENDENTLY AND WITHOUT HER USING THE KEY. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484107November 13, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA CRV. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS THE DRIVER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED UNDER A RECALL ASSOCIATED WITH THE NHTSA CAMPAIGN ID NUMBER 11V260000 (AIR BAGS: FRONTAL: DRIVER SIDE INFLATOR MODULE). THE MALFUNCTION RECURRED AFTER THE REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 12/19/12 *CN UPDATED 1/9/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483757November 8, 2012
ENGINE AND ENGINE COOLING, ENGINE
AIR CONDITIONING QUIT IN HIGH TEMPERATURE 100 DEGREE..$1200 DOLLARS TO FIX SOMEWHAT..SHOP AID SHARDS OF METAL SENT INTO SYSTEM...HAD TO CONTINUE TRIP WITHOUT AIR CONDITIONING WITH AN ELDERLY PERSON BECAUSE SEATTLE HONDA UNABLE TO FIX. PARTS HAD TO COME FROM PORTLAND... IF WHOLE SYSTEM REPLACED OVER $2300.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483228November 3, 2012
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MASTER POWER WINDOW SWITCH ON DRIVER'S DOOR STARTED TO BURN AND I COULD SEE SMOKE COMING OUT OF THE SWITCH. THE RESULT WAS A MELTED SWITCH. I HAVE A JAPAN MADE 2004 HONDA CR-V WITH VIN # STARTING WITH JHLRDXXXXXXXXXXXX. BY LOOKING AT THE STATEMENT FROM AMERICAN HONDA, MY VIN IS NOT AFFECTED BY THE RECALL REGARDING THE POTENTIAL OF FIRE AT THE MASTER POWER WINDOW SWITCH. WHAT CAN I DO? THIS IS WHAT HAPPENED TO MY CAR BUT IT'S NOT INCLUDED BY THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477975September 29, 2012
SEAT BELTS
THERE IS A PROBLEM WITH MY SEAT BELTS. THE LOCAL DEALERSHIP SAYS THEY ARE WORKING AS DESIGNED. I FIND IT HARD TO BELIEVE THAT HONDA WOULD AGREE SEAT BELTS THAT DO NOT RECOIL WHILE THEY ARE ON YOU DRIVING AND SEAT BELTS THAT KEEP YOU FROM BREATHING ARE DESIGNED THAT WAY. THE DEALERSHIP SAID THEY CANNOT DO ANYTHING. THEY ARE HOW THEY ARE. THE VEHICLE WAS PURCHASED NEW IN JANUARY 2004. IT HAS NEVER BEEN IN AN ACCIDENT. THE FRONT SEAT BETS INTERMITTENTLY DO NOT RECOIL WHILE DRIVING AND ALMOST ALWAYS AFTER RELEASING THEM TO EXIT THE VEHICLE. THEY ARE PROGRESSIVELY GETTING WORSE ESPECIALLY WHILE DRIVING. THE CONCERN IS IF THERE IS AN ACCIDENT THEY MIGHT NOT ENGAGE. SOMETIMES I CANNOT GET THEM TO ENGAGE BY MANUALLY PULLING ON THEM WHILE IN THE CAR. THE REAR SEAT BELTS HAVE ALWAYS BEEN EXTREMELY TOUCHY. NOT HAVING ANY KIDS AND RARELY HAVING BACK SEAT PASSENGERS THIS PROBLEM WASN'T NOTICED. RECENTLY I RODE IN THE BACK SEAT AND EVEN SLIGHTLY BREATHING WOULD MAKE THE BELTS RE-TRACK TO THE POINT YOU CAN NOT EVEN BREATHE OUT. AGAIN THE LOCAL DEALERSHIP SAID THERE IS NOTHING WRONG WITH THEM. WROTE TO HONDA 9/28/2012 REQUESTING THEY REPLACE THE SEAT BELTS AND CURRENTLY WAITING FOR A RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475180September 12, 2012
ENGINE
WHILE DECELERATING ON A HIGHWAY EXIT RAMP, I HEARD A LARGE WHIRRING NOISE COMING FROM THE RIGHT SIDE OF THE ENGINE COMPARTMENT. THEN A LARGE BANG FROM THE ENGINE COMPARTMENT FOLLOWED BY A THUMPING NOISE WHICH STARTED IN THE ENGINE COMPARTMENT AND ENDED BOUNCING UNDERNEATH THE BODY OVER SEVERAL SECONDS. STOPPED THE CAR AND LOOKED UNDERNEATH AND ON THE ROAD, BUT COULD NOT FIND ANY BELTS OR MATERIAL. TOOK THE CAR INTO A HONDA DEALERSHIP WHO INFORMED ME THAT THE AC WAS COMPLETELY DESTROYED. THE ESTIMATE TO FIX WAS OVER $4300 FOR THE COMPLETE SYSTEM WHICH OVER $3000 WAS IN PARTS. THEY INFORMED ME THE BANGING NOISE WAS THE COMPRESSOR CLUTCH LOCKING THEN FLYING APART SENDING PIECES THROUGH OUT THE ENGINE COMPARTMENT. THERE WAS NO MENTION OF A THOROUGH INSPECTION OF THE REST OF THE ENGINE OR BODY FOR DAMAGE FROM THE FLYING DEBRIS OF THE BROKEN COMPRESSOR CLUTCH. THE DEALER INDICATED THE ALIN HONDA CLASS ACTION LAWSUIT WAS NOT SETTLED AND COULD NOT GIVE ESTIMATES OF POSSIBLE PAYMENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473195August 31, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO OPERATE WITHOUT ANY WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION HAD A MANUFACTURER DEFECT AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE AND REFERRED HIM TO THE NHTSA. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467048July 23, 2012
ENGINE AND ENGINE COOLING, STRUCTURE
THIS IS NOT SO MUCH A SAFETY ISSUE AS A FINANCIAL ONE. IT SEEMS THAT BITS OR METAL GO THROUGH THE COMPRESSOR. AC WAS REPAIRED BY (BAILEY) DEALERSHIP UNDER/AT 24,000 MIL. NOW AT 76 K, AC WENT OUT AGAIN. DEALER (MOMENTUM) WANTED $4,010. TO REPAIR BUT HONDA OFFERED TO PAY 1/2 LEAVING MY SHARE TO BE $2,005. TOO MUCH. I HAD COMPRESSOR, ETC REPLACED ELSEWHERE FOR MUCH LESS AND WAS TOLD THERE WAS NO OIL IN THE COMPRESSOR. I WOULD LIKE THIS INFO. SENT TO THE HONDA MANUFACTURE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465515July 13, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA CR-V. WHILE PARKED, THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS BUT THE MECHANIC REFERRED THE CONTACT TO THE DEALER. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464800July 9, 2012
AIR BAGS, SEAT BELTS
SRS LIGHT COMES ON AND STAYS ON. FAULTY SEAT BELT BUCKLE SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463540June 29, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
MY AIR CONDITIONER CONDENSER EXPLODED. I TURNED ON THE AIR CONDITIONER AND AT FIRST HOT AIR WAS COMING THROUGH..THEN NOTHING. TOOK IT TO THE HONDA DEALER IN MANASSAS AND THEY INFORMED ME THAT THE AIR CONDITIONER CONDENSER EXPLODED AND THERE WERE SMALL METAL PIECES THROUGHOUT THE LINE. THEY WANTED OVER $4000 TO REPAIR IT. THEY LATER COUNTER OFFERED TO FIX IT FOR $2600. AFTER I DID RESEARCH I FOUND THAT THIS WAS A COMMON PROBLEM FOR CRV'S 2002-2004. I WAS TOLD NOT TO DRIVE THE CAR BECAUSE THE CONDENSER COULD LOCK UP AND CAUSE OTHER PROBLEMS. I DON'T UNDERSTAND WHY I HAVE TO PAY FOR SOMETHING THAT IS CLEARING A DAMAGE AND DEFECTIVE PIECE OF MACHINERY THAT WAS INSTALLED BY HONDA. THIS IS MY CAR THAT I NEED SO THAT I CAN CONTINUE TO SERVE MY COMMUNITY AS A VOLUNTEER AND AS A SUBSTITUTE TEACHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462499June 21, 2012
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
AS I WAS DRIVING, WITHOUT WARNING I HEARD A LOUD "METALIC" NOISE THAT SOUNDED AS THOUGH I HAD RUN OVER SOMETHING. AS I WAS SEEKING A PLACE TO TURN OFF OF THE ROAD, THE SOUND STOPPED FOR A FEW SECONDS THEN RETURNED. AT THAT TIME, I LOST MY POWER STEERING AND HAD DIFFICULTY PULLING OFF TO A SIDE ROAD THAT I FOUND SEVERAL HUNDRED FEET FROM WHERE THE INCIDENT OCCURRED. WHEN I GOT OUT OF THE CAR, I NOTED THAT THERE WAS A CHUNK OF METAL PROTRUDING FROM THE BOTTOM OF THE CAR NEAR THE PASSENGER SIDE FRONT TIRE. WHEN THE CAR WAS FINALLY TOWED TO A HONDA DEALER, I WAS TOLD THAT THE AIR CONDITIONER COMPRESSOR HAD EXPLODED! I UNDERSTAND WEARABLE PARTS BREAKING BUT EXPLODING! I WAS WITHIN A MILE OF APPROACHING AN ON-RAMP TO A 3-LANE HIGHWAY AND SHUDDER TO THINK OF WHAT WOULD HAVE HAPPENED HAD THE EXPLOSION OCCURRED ON THE INTERSTATE! BEYOND THE INCONVENIENCE AND COST (APPROACHING $2,000), THIS TYPE OF CATASROPHIC INCIDENT IS EXTREMELY DANGEROUS. THE EXPLOSION CAUSED ME TO LOSE FULL CONTROL OF MY VEHICLE AND MOST DEFINITELY COULD HAVE CAUSED A VERY SERIOUS ACCIDENT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462090June 18, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V260000 (AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE) AND WAS REPAIRED. APPROXIMATELY FOUR MONTHS AFTER THE REPAIR, THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461913June 15, 2012
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED WHILE DRIVING 35 MPH, THE AIR CONDITIONER FAILED. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE TEST RESULTS SHOWED A FAULTY AIR COMPRESSOR THAT NEEDED TO BE REPLACED. THE CONTACT DID NOT REPAIR THE AIR COMPRESSOR. THE CONTACT STATED THE VEHICLE WOULD BECOME EXTREMELY HOT DURING WARM WEATHER AND THE LACK OF AIR CONDITIONER MADE IT DIFFICULT TO DRIVE. THE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461309June 12, 2012
ELECTRICAL SYSTEM
MY A/C SYSTEM BLOW OUT HOT AIR ABOUT 7DAY AGO. WENT TO THE HONDA DEALERSHIP, THE SERVICE TOLD ME THE CONDENSER AND THE COMPRESSOR OF THE A/C SYSTEM STOP WORKING. IT WOULD COST 3000 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460782June 6, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V260000 (AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE). AFTER HAVING THE REPAIRS COMPLETED, THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE LIGHT DID NOT ILLUMINATE UNTIL THE VEHICLE WAS TAKEN IN FOR RECALL REPAIRS. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460330June 2, 2012
EXTERIOR LIGHTING
I TOOK MY 2004 CR-V TO HONDA DEALER FOR LOW BEAM HEADLIGHT WIRING TO BE REPLACED UNDER RECALL. I WAS TOLD THEY DID NOT HAVE PART AND WILL CALL WHEN THEY GET IT. I HAVE CALLED A 2ND TIME FOR REPAIR AND STILL TOLD PART WAS NOT AVAILABLE. AS OF THIS E-MAIL IT HAS BEEN 2 MONTHS AND NO RESPONSE FROM DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458650May 16, 2012
FUEL/PROPULSION SYSTEM
RECENT (MAY 15, 2012) REPLACEMENT OF THE THROTTLE BODY TO MY 2004 HONDA CRV BY HOEHN HONDA IN CARLSBAD, CA HAS CREATED WITHIN 5 MILES OF DRIVING A SEVERE SUDDEN ACCELERATION PROBLEM. THE "IDLE" SPEED IS NOW 2,800 RPM. THE CAR ACCELERATES AND TRIES TO OBTAIN A SPEED THAT MATCHS AMOST A 3,000 RPM LEVEL. A DRIVER WITH LESS THAN MANY YEARS OF EXPERIENCE COULD EASILY LOSE CONTROL OF THE VEHICLE AS IN ITS REPAIRED CONDITION BY THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458700May 16, 2012
SEAT BELTS
TL*THE CONTACT OWNS A 2004 HONDA CR-V. WHILE PARKED, THE CONTACT NOTICED THAT THE SEAT BELT LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. AFTER REVIEWING THE MANUAL, THE CONTACT LEARNED THAT THE WARNING LIGHT INDICATED A FAILURE WITH THE FRONT PASSENGER SIDE SEAT BELT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. ..UPDATED 07/13/12 *BF THE CONSUMER STATED HE WAS REAR ENDED AND THE SEAT BELT DID NOT PROPERLY RESTRAIN HIM. HE SUFFERED A SLIGHT HEAD INJURY. UPDATED 07/18/12
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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