Honda Clarity Complaints (2018)

163 consumer complaints on file.

#11611875August 30, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact stated while driving 10 MPH, the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System Gasoline); however, the part to do the recall repair was unavailable. The dealer was made aware of the failure; however, the contact was informed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 120,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610205August 22, 2024
VISIBILITY/WIPER
My air conditioner stopped working in June 2024 following during a long trip in 100+ degree weather since it was blowing only air temperature air. I took it to Honda of Escondido and they determined it was the evaporator. The cost of the repair was ,$2823 on with 64,971 miles on my car. I've been told that it's a safety hazard to drive in a car without AC because of the fact the window defroster won't work, thus making it difficult to drive safely. In addition, during our road trip, we had to keep stopping to get ice water to cool ourselves off. It was not safe to be driving in the car long distance in high temperatures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607323August 8, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607356August 8, 2024
ENGINE
Hello, I have received a safety recall notice (23V-858) from Honda back in February and another one in July. I have tried to get them to repair it a few times, but they said they do not have the part yet but should have it sometime in the fall. They are telling me that they are only fixing cars with issues at the moment, which I cannot with 100% certainty say my car has the issue they are talking about. The CSR told me that I would have to pay for diagnostics if they found my car not having the issue in question, which of course I do not want to do. My question is, does Honda not have the duty to fix my car in a timely manner if they have issued a recall for it? I have been waiting for at least 7 months now? That is way too long? Thank you for your attention in this matter [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607145August 7, 2024
FUEL/PROPULSION SYSTEM
NHTSA Recall Number 23V-858, 2018 Honda Clarity PHEV Fuel Pump Impeller recall has not yet been corrected. Honda dealer, Casey Honda, was contacted more than 60 days ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606274August 3, 2024
UNKNOWN OR OTHER
The AC evaporator failed with only ~ 35000 miles. This is required to make the defroster work properly, a safety issue. It was replaced at my expense when the condenser was replaced under a mfg recall. There were no warnings lights, just warm air.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606114August 2, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution discount.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605262July 29, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Clarity Plug-in-Hybrid. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the RPM increased significantly. The vehicle was taken to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the failure had occurred when the vehicle was first purchased, and the failure had become persistent. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604590July 25, 2024
UNKNOWN OR OTHER
AC Evaporator not working (leaking). No AC functionality. When the A/C doesn't work the car can't defrost the windshield properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601789July 13, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
I bought this car used with a governmental help from replace my ride program, since I bough the car form a dealer [XXX] ) within few days, I took it to the dealer twice for thermostat replacement and spark plugs. and recently, There was an extended warranty from Honda for the ac condenser as this car has a major problem with ac. I took it to the dealer Honda of Riverside, California and they told me, indeed your condenser needs replacement and the good news, In California, Honda has extended its warranty. Then, they said, but you need to replace your evaporator and I need to pay $2350.26 and they refused to replace the ac condenser under warranty without replacing the evaporator and paying that much of money. I called Honda for help (goodwill) and after about a month (without having my car and many emails and phone call and time and efforts) Honda final response was "sorry, you have high mileage" Case [XXX] I really need your help to protect me from them. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595460June 20, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595039June 18, 2024
VISIBILITY/WIPER
AC working intermittently since the day I bought. Honda replaced the condenser but now the evaporator is leak. This caused the defrost can not work properly. The leaking condenser and the evaporator are well known problems for Clarity owners. Honda should recall this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594890June 17, 2024
SEAT BELTS
Rear driver side passenger seat belt not locking .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594893June 17, 2024
ELECTRICAL SYSTEM
All lock actuators freeze and prevent doors from opening . Doors do not open unless manually unlocked from inside . Child has been locked in car due to door lock malfunction .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592626June 5, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587987May 10, 2024
FUEL/PROPULSION SYSTEM
Stalling won’t accelerate at times and keeps not turn on occasionally
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585619April 27, 2024
ELECTRICAL SYSTEM
AC evaporator leaks under normal usage and low mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583705April 17, 2024
VISIBILITY/WIPER
Car defroster fails to clear foggy windshield while driving. AC runs warm despite having serviced a previous issue pertaining to the AC condenser.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583345April 16, 2024
UNKNOWN OR OTHER, VISIBILITY/WIPER
The A/C isn't working (AGAIN!) this time due to a leak in the A/C evaporator. The dealership just replaced the condensor 7 mos ago and now the evaporator is bad. Honda's whole A/C seems to be a problem for everyone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583396April 16, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Clarity