GMC Yukon Complaints (2022)

185 consumer complaints on file.

#11570426February 6, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
On January 21, 2024, my family and I went to lunch. As we proceeded to leave to return home when I pressed the brake the braking system, traction system, and forward collision systems all failed simultaneously, causing me to be unable to stop the vehicle which caused it to go through a stop sign while the brakes were fully depressed. Luckily, we were still in a parking lot, traveling only 5 MPH. There was no oncoming traffic as we rolled through the stop sign. The following Error Messages Displayed on the Dash Info Screen Brake System Failure 43 MPH Top Speed, Forward Collision System Unavailable, Service Traction Control, Service Brake Pad Monitor There was no warning from the display prior to trying to stop the vehicle that indicated there were any issues with the brakes. It wasn’t until I depressed the brake that I realized that the braking system was in total failure. After safely allowing the truck to roll to a stop, I turned the engine off, and then back on to see if that would reengage the brakes, but it did not resolve the issue. At that point I called an Uber to take my family home and a tow truck to transport my vehicle to my local dealer, Barker Motor Company. My fear is that this could have happened while we were on the highway traveling faster than 5MPH in traffic, which could have been potentially fatal. After having my vehicle for a week to identify and repair the brake issue, was unable to identify the specific cause of the brake failure to repair and could not insure me that the brakes would not fail again. Instead, the technician replaced the battery in response to a low voltage code that showed in the DTC report. However, he could not provide an answer as to how that could have been connected to the total brake failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569543February 2, 2024
ENGINE
The contact owns a 2022 GMC Yukon. The contact stated while driving 75 MPH, several unknown warning lights illuminated on the instrument panel and the vehicle stalled. The contact was able to pull over to the side of the road. The contact stated that the vehicle was not drivable and was towed to the residence, where an independent mechanic diagnosed the vehicle and determined that the engine had seized. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the warranty expiring. The manufacturer was made aware of the failure. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543903September 11, 2023
ENGINE
I was driving approximately 25 to 30 mph in a round about on two different occasions within the last 10 days and the vehicle completely shut off in a busy traffic area almost causing an accident on both occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543108September 7, 2023
UNKNOWN OR OTHER
this yukon is leaking water into the cabin and mold has developed. i do not know when this issue started but i noticed the mold under the passenger rubber mat on 8/26/23. i contacted the local dealer, koon's gmc and they told me that they would charge me to just look at the car even though it is under a bumper to bumper 3 year warranty. the dealer was unable to locate the source of the leak, so nothing was fixed. i have been in touch with a gmc representative and she hasn't any useful information. the development of mold in the car is hazardous to our family and this should be looked into by the government.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541873August 31, 2023
SEATS, ELECTRICAL SYSTEM:HORN
The contact owns a 2022 GMC Yukon. The contact stated that while her daughter was occupying the second-row passenger's side seat, the seat inadvertently folded. The contact stated that the failure recurred on the second-row driver’s side seat while the seat was vacant. Additionally, the contact stated that the horn was inoperable. The contact stated that she was concerned for her safety and the safety of her children. The vehicle was taken to the dealer, where an unknown diagnostic test was performed, and the parts were ordered. The vehicle was not repaired. The manufacturer was notified of the failure by the dealer, and the contact was informed that a case was opened. The failure mileage was approximately 10,444.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535540July 31, 2023
AIR BAGS, SUSPENSION
My 2022 GMC YUKON DENALI has been at dealership multiple time for defective air ride suspension. The message says "service leveling system" once that show's it's a matter of time the vehicle will slump down. The passenger side air bag keeps busting creating a safety hazard for my family and others on the highway.When problem occurs the vehicle slumps down on front suspension and will bounce out of control when driving on highways and over bridges. It has now been in shop 4 times for the same problem. Dealership has been extremely helpful on trying to fix the problem, but there's definitely something serious going on and GM needs to look into making this right before someone get's hurt driving this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532890July 18, 2023
ENGINE, ELECTRICAL SYSTEM
This complaint is an addendum to a complaint I filed last week regarding the suspension of my same vehicle. 1. Battery: battery died several times without warning and the cause was never found. Took 4 trips to the dealer to get a new battery placed. Dealer blamed various “modules” each time. I believe that electrical system is faulty because the windshield wiper sprayer also stopped working, and the heads up display flickered at times. Issue 2: “low engine oil pressure warning. Turn vehicle off immediately” warning at 17,800 miles while driving on the highway. Had to immediately pull over and per GMC, the vehicle was not able to be driven and had to be towed to the dealership, leaving me stranded at night in a vehicle that I couldn’t turn on while I waited to be picked up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532758July 17, 2023
ENGINE
The lifters failed about two months from buying it from the dealership. The vehicle was new and only had 13 miles when it was bought. The vehicle had about 600 miles when the lifters failed. As he vehicle was being driving on the highway it started making a clicking noise and the engine would pull and lost power. The vehicle was taken to the dealership and was in service for about 3 weeks for repairs. No one other than the dealership has inspected the vehicle. There was no warning lamps, messages or symptoms prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532172July 13, 2023
SUSPENSION
We repeatedly received an error saying “Vehicle too high, drive with caution”, at which point, the suspension adjustment controls would not work and I could not lower the vehicle. The service department has had our vehicle for over 2 months now and I am unsure if they were able to duplicate this particular issue, but we did photograph the warning. We have had multiple other electronic issues with this vehicle and feel we were sold an unsafe vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523850May 25, 2023
STEERING
Experienced a sudden loss of steering ability while driving, no collision occurred. Once the vehicle came to a stop still was unable to steer the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521323May 10, 2023
ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS
The contact owns a 2022 GMC Yukon. The contact stated that since owning the vehicle, the parking sensors failed to operate as needed. The contact had taken the vehicle to a dealer and was informed that the chip needed to activate the sensor was not installed in the vehicle. The contact called several dealers in his area and was informed that due to a chip shortage, the chip needed to repair the vehicle was not yet available. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519875May 1, 2023
POWER TRAIN
Transmission shifting gears sporadically between 49-57 mph and 19-24mph. If I’m driving at 53 mph, I take my foot off the gas and slow down to 50 mph, when I start to slowly accelerate again, it jerks and makes a loud noise as if the transmission has trouble shifting. Took it to the dealer 3 times now. First time they said they can’t find anything wrong. Second time they replaced a valve body that supposedly would fix it. It didn’t. Third time they couldn’t find anything wrong with it. I don’t feel safe driving around my 3 kids all the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512527March 18, 2023
ELECTRICAL SYSTEM
Complete shutdown of electronic controls: Driving (pulled out of parking lot) Both remotes in vehicle SiriusXM on w/music Turned audio volume down from steering wheel Music volume immediately jumped to highest level Volume would not respond to steering wheel, radio knob or screen controls Could not turn off or change volume via radio knob (pulled over) Engine shut-off but immediately restarted, multiplt attempts on Park-foot on brake, with audio at full volume and no response to any controls (wheel, infotainment, radio knob) Tried to use remote: lock/unlock/stop, but no response. Changed source from SiriusXM to Android Auto via steering wheel controls and was able to reduce volume and all controls returned to normal function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509905March 2, 2023
EXTERIOR LIGHTING, AIR BAGS
The contact owns a 2022 GMC Yukon. The contact stated that while driving at an undisclosed speed in a parking lot, she suddenly saw a blinding glare and then crashed into a light pole. The air bags did not deploy. The contact stated that her two infant children were inside the vehicle with her and that there were no injuries. No warning lights were illuminated. A police report was filed. The vehicle was taken back to the contact's residence. The vehicle was then taken to an independent mechanic, where various unknown repairs were completed. The contact had received notification of NHTSA Campaign Number: 22V903000 (Exterior Lighting). The manufacturer was made aware of the failure. The approximate failure mileage was 5,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11507853February 17, 2023
FORWARD COLLISION AVOIDANCE
The contact owns a 2022 GMC Yukon. The contact was informed by the dealer that the Forward Collision Avoidance chip was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for parts to be available. The contact had not experienced a failure. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506131February 7, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Illuminated Emblem failed due to apparent water intrusion. It caused drivers side head lamp to operate improperly. At first it caused headlamp to flicker, as if a short. Then it caused headlamp to remain on when it shouldn't. It would NOT cut off. Therefore, risk of battery going dead and being stranded. It could also cause trouble driving, therefore causing a wreck. My vehicle is currently in the shop for this and no recall has been issued by GM. It's a known issue, had been a known issue for over 7 months, and still NO resolution!! I had to pay extra for this Emblem, and they're NOT offering a refund for an added OEM accessory that will NOT operate! They have issued a temporary "fix" until resolution is found, again, 7 months and still no resolution!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502273January 17, 2023
ENGINE, ELECTRICAL SYSTEM
While stopped at a stop sign the vehicles start/stop activated and turned off the engine. When I released the break to hit the gas the engine would not turn back on. I was stuck in the middle of the road and unable to restart my vehicle. After several minutes of trying to turn the vehicle off/on it started back up. The second incident happened when using the remote start. Once I entered the vehicle and put my foot on the brake and hit the start button the engine completely died. Radio and heat stayed on but the engine wouldn't turn over. After letting it be for a half hour everything was still on inside the vehicle but the engine still wouldn't turn over. I disconnected the battery and reconnect it. Once that was done the vehicle started back up. Vehicle was brought to the dealership, but was told there is no fix and to not use the automatic start or auto start/stop on the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491336October 28, 2022
ENGINE, ELECTRICAL SYSTEM:IGNITION
The contact owns a 2022 GMC Yukon. The contact stated when she used the remote start function and entered the vehicle to complete the start sequence, she depressed the start button and the vehicle turned off. The contact stated that she attempted to use the start button and the vehicle would not start. The contact attempted to use the remote start feature and later tried her cell phone start app, the vehicle would not start. The contact stated that the instrument panel lights, power locks, and radio remained operative. The contact stated that the check engine warning light and other unknown warning lights illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The contact used a manufacturer app (OnStar) to diagnose the vehicle, she reported that codes P0E32 an P0E37 were displayed. The contact researched online and read that she could disconnect the battery and let the computer system reset. The contact stated the she was able to start the vehicle. The contact stated that she no longer used the remote start feature. The manufacturer had not been informed of the failure. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489243October 14, 2022
SEAT BELTS
The contact owns a 2022 GMC Yukon. The contact received notification of NHTSA Campaign Number 22V617000 (Seat Belts) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484699September 15, 2022
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On September 9th at approximately 5:00 pm, my wife and I left Augusta and headed to Atlanta to attend an event. While driving highway speeds of about 70-80mph, the vehicle began to decelerate rapidly and then shifted itself into neutral gear. Unable to shift back into drive, I was forced to maneuver my slowing vehicle onto the shoulder of the highway, placing myself and my wife in danger of colliding with the other vehicles who were still travelling at highway speeds. After pulling over onto the shoulder, I was able to shift the vehicle into park and turn it completely off. After a few minutes, I turned the vehicle back on and integrated back into traffic. Approximately 20 minutes later, the vehicle began to have trouble accelerating and I was unable to exceed 65mph on a highway where the speed limit was 70mph, and the other vehicles were exceeding that. My wife and I were sitting ducks in Atlanta traffic. I once again planned to pull the vehicle over when it suddenly made a loud noise and began to vibrate violently. From the far left lane, I found myself fighting with a vehicle that refused to accelerate and was now becoming uncontrollable. I managed to take the next exit, and parked the vehicle. After turning off the vehicle, I waited a few moments and tried to start it again. The vehicle did start, but continued to vibrate aggressively, as well as make loud clunking and squeaking sounds from under the hood. There was also a smell of something burning. For our safety, my wife and I exited the vehicle, as it had been rendered completely inoperable. I was forced to have the vehicle towed. The vehicle is currently at John Miles Chevrolet Buick GMC in Conyers, GA. (678)374-4695. The dealer has not confirmed the problem. No inspection has been done to date. When to vehicle shifted to neutral I believe the only warning light said "Conditions not correct for shifting". It only appeared when the vehicle shifted into neutral.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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