GMC Yukon Complaints (2009)

176 consumer complaints on file.

#10525732July 19, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
I'M WRITING TO REPORT A SAFETY ISSUE WITH 2007 TO 2012 GMC YUKON DOOR LOCKS. I OWN A 2009 GMC YUKON (44,XXX MILES), AND RECENTLY THE REAR DRIVER SIDE DOOR STOPPED LOCKING ELECTRONICALLY WHICH PROHIBITS THE AUTOMATIC LOCKING FEATURE FROM WORKING AFTER PUTTING THE VEHICLE IN GEAR. THIS BYPASSES AN IMPORTANT SAFETY FEATURE WHEN SMALL CHILDREN ARE RIDING IN THE BACK SEAT AND THERE IS NO WARNING SIGNAL TO THE DRIVER OF SUCH FAILURE. THIS IS A WELL DOCUMENTED (THROUGH NUMEROUS ON-LINE OWNER FORUMS) ISSUE FOR THIS MODEL IN THIS YEAR RANGE AND IT APPEARS THAT GM HAS NOT TAKEN RESPONSIBILITY FOR RECALLING THESE VEHICLES TO ADDRESS THIS CRITICAL SAFETY FEATURE FAILURE. I BELIEVE THE ROOT CAUSE IS EITHER POOR DESIGN, OR SUB-PAR QUALITY ON THE LOCK ACTUATING DEVICE, AS IT SEEMS MOST REPORTED INCIDENTS LEAD TO REPLACEMENT OF THE LOCK ACTUATOR (SOMETIMES REPLACING THE SAME ACTUATOR MULTIPLE TIMES). AS A CONSUMER AND PARENT, I'M REQUESTING THAT YOU INVESTIGATE THIS ISSUE AND HOLD GM ACCOUNTABLE FOR DELIVERING AN INFERIOR QUALITY PRODUCT FOR SUCH AN IMPORTANT CONSUMER SAFETY FEATURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504805March 28, 2013
ENGINE, VEHICLE SPEED CONTROL
DRIVING AT ROUGHLY 50 MPH. WENT TO PASS CAR ON TWO LANE HIGHWAY. ACCELERATOR STUCK TO FLOOR (NOT STUCK ON FLOOR MAT OR OTHER OBJECT). VEHICLE ACCELERATED TO 95 MPH, SLOWED TO 70 WITH BRAKE DEPRESSED FULLY. SLOWED TO 50 WITH BRAKE AND EMERGENCY BRAKE DEPRESSED. ACCELERATED WHEN DOWNSHIFTED INTO MANUAL. FINALLY PUT IN NEUTRAL AND WAS ABLE TO STOP. HAD COMPLAINED OF ROUGH IDLE, STALLING AND REDUCED POWER FOR 3 YEARS (SINCE WE HAD CAR FOR ONLY A FEW MONTHS). SEE SOME DISCUSSION THAT A DIRTY THROTTLE BODY COULD LEAD TO ALL OF THESE PROBLEMS. 3 YEARS WITH 3 DIFFERENT GM SERVICE SHOPS AND NO SOLUTION. FORTUNATELY THE ROAD WAS NOT CROWDED AND WAS STRAIGHT. OBVIOUSLY, THIS COULD HAVE BEEN A FATAL PROBLEM FOR US. IT WAS MY WIFE, MYSELF, AND OUR THREE CHILDREN UNDER 4 YEARS OF AGE IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505056March 25, 2013
ELECTRICAL SYSTEM, STEERING, POWER TRAIN:AUTOMATIC TRANSMISSION
11/25/2012 - HYBRID SHUT DOWN WITH NO WARNING AT 65MPH ON I-80 GOING WEST NEAR OHIO BORDER - THUS LOST POWER STEERING AND PROPULSION. I GOT TO SHOULDER SAFELY; TOWED TO GMC DEALER - RESULT HYBRID FAULT CODE BUT NO CAUSE DETERMINED. CONNECTOR GREASED WITH DIELECTRIC GREASE, AND FAULT COULD NOT BE REPLICATED. 12/24/2012 - HYBRID FAILURE AFTER PARKED FOR 2 HOURS. TOWED TO GMC DEALER; CASCADE OF HYBRID FAULT CODES, AND TRANSMISSION HARNESS CABLE REPLACED. NO EXPLANATION GIVEN AS TO WHY HARNESS CABLE FAILED. NO COMPONENT OF HYBRID SYSTEM EVER REPLACED. BACK-UP RE SERVICE HX. MAILED TO ODI UNDER THIS TCN. ...UPDATED 04-03-13 *BF UPDATED 06/17/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490836January 2, 2013
STRUCTURE:BODY:DOOR
THE OUTER DOOR HANDLE ON THE DRIVERS DOOR AND FRONT PASSENGER DOOR ARE COMING OFF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474041September 6, 2012
LATCHES/LOCKS/LINKAGES
SINCE MARCH OF THIS YEAR WE HAVE 3 OF THE 4 DOOR LOCKING ACTUATORS FAIL AND REPLACED ON OUR 2009 GMC YUKON DENALI WITH ONLY 39000 MILES ON IT. WE CONTACTED GM VIA E-MAIL WITH OUR CONCERNS. GM ARE NOT CONCERNED WITH IT BEING A SAFETY ISSUE. THE ONLY THING THEY WERE CONCERNED WITH WAS IF IT WAS REPORTED TO A GM DEALER, IF NOT IT WAS NOT A CONCERN OF THEIRS. WE HAD OUR LOCAL MECHANIC FIX THE ISSUE DUE TO THE DISTANCE TO OUR DEALERSHIP AND OUR VEHICLE BEING JUST OUT OF WARRANTY . MY WIFE AND CHILDREN HAVE HAD CRAWL ACROSS THE VEHICLE TO EXIT. MY CONCERNS AFTER LOOKING UP THIS MAJOR SAFETY ISSUE, ON THE INTERNET, IS THAT THERE ARE A LOT OF SIMILAR COMPLAINTS REGARDING THIS SAFETY ISSUE, BUT GM HAS CLASSIFIED THIS A PROBLEM AS A "NON-SAFETY ISSUE". WHEN MY WIFE AND CHILDREN CAN NOT EXIT THE VEHICLE THROUGH THE DOOR THEY ARE SITTING CLOSEST DUE TO A ACCIDENT , FIRE, OR SOME OTHER FORM OF AN EMERGENCY, IT IS A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473008August 30, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 GMC YUKON DENALI. THE CONTACT STATED THAT THE VEHICLE LOCKS WERE NOT OPERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR SENSORS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 49,928. AND THE CURRENT MILEAGE WAS 49,992.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459707May 25, 2012
STRUCTURE, STRUCTURE:BODY:DOOR
THE CHROME PLATING ON THE FRONT PASSENGER DOOR HANDLE IS SEPARATING FROM THE DOOR HANDLE AT THE TOP OF THE HANDLE, AND IS EXTREMELY SHARP (CAUSED CUT TO FINGERS ON RIGHT HAND); AFTER THIS HAS HAPPENED I SEARCHED ONLINE FOR POSSIBLE GM ACTION TO RESOLVE AND FOUNDS REPORTS ONLINE OF THIS BEING REPORTED FOR 2007 AND 2008 GM VEHICLES (ALTHOUGH MINE IS A 2009). INVESTIGATION WAS SUPPOSEDLY STARTED BUT CANNOT FIND RESULTS OF THIS. SPOKE TO MY GMC DEALER AND THEY HAD NO ADVISOR'S TO RECTIFY AND WOULD DO SO AT COST. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10449280February 24, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
WHEN THE VEHICLE IS PLACED IN PARK, KEY TURNED TO OFF POSITION AND THE KEYS ARE REMOVED FROM THE IGNITION, THE ENGINE REMAINS RUNNING AND ENGAGED UNTIL THE DRIVER OR PASSENGER DOOR IS OPENED. WHEN THE DOOR IS OPENED, THEN THE ENGINE CUTS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436155November 16, 2011
POWER TRAIN
I PLACED THE VEHICLE IN PARK ON A LEVEL SURFACE, I LEFT THE YUKON RUNNING AND I GOT OUT AND WALKED MY GREAT NIECE TO A BUILDING ABOUT 30 FEET FROM THE VEHICLE.. I THEN TURNED TO SEE THE YUKON BACKING UP ON THIS FLAT SURFACE, I RAN TO TRY AND CATCH IT BUT IT HIT A BUILDING AND THEN CAME FORWARD AT ME. I HAD TO JUMP OUT OF IT'S WAY AND THEN CHASE IT DOWN. WHEN I JUMPED IN AND HIT THE BRAKE I THEN NOTICED IT WAS IN M1. I TOOK IT TO A LOCAL GMC DEALER WHO CHECKED THE TRANSMISSION BUT REPORTED FINDING NOTHING. I AM NOW AFRAID OF THIS CAR. HOW DO YOU KNOW WHEN IT WILL VIBRATE OR JUMP FROM PARK TO REVERSE AGAIN. THIS NEEDS CHECKING INTO. THIS YUKON WENT BOTH BACKWARD & FORWARD. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10414967July 25, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 GMC YUKON DENALI. THE CONTACT STATED THE VEHICLE WAS PARKED IN THE GARAGE FOR 20 HOURS WHEN IT CAUGHT FIRE. THE FIRE STARTED IN THE ELECTRICAL FUSE BOX. THE VEHICLE WAS PUSHED OUT OF THE GARAGE WHILE IT WAS ON FIRE AND EXTINGUISHED BY THE CONTACT. THE FIRE DEPARTMENT WAS CONTACTED ALSO ASSIST WITH EXTINGUISHING THE FIRE. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. THERE WERE NO INJURIES. A FIRE REPORT WAS FILED. THE DEALER WAS CONTACTED BUT REFUSED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC BUT DUE TO THE DELAY OF A PART FROM THE DEALER, THE VEHICLE REPAIR WOULD BE DELAYED. THE MANUFACTURER WAS CONTACTED BUT NO ONE COULD ANSWER HER QUESTIONS TRANSFERRING HER FROM ONE DEPARTMENT TO ANOTHER. THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10410753July 6, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 YUKON DENALI. THE CONTACT STATED THE VEHICLE WOULD INDEPENDENTLY LOCK AND ONCE THE VEHICLE WAS LOCKED, THE CONTACT WAS UNABLE TO OPEN ANY OF THE DOORS WITH THE KEYLESS ENTRY OR MANUALLY. THE CONTACT WOULD THEN CALL A TOWING COMPANY TO COME AND UNLOCK THE VEHICLE. IN ADDITION, THE REAR DOOR HATCH WOULD OPEN AND CLOSE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALE WHERE THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401407May 18, 2011
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 GMC YUKON. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 30-40 MPH, THE REDUCE ENGINE POWER WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE STABILITRAK WARNING LIGHT ALSO ILLUMINATED. THE ENGINE COMPLETELY STALLED AND RESTARTED. THE VEHICLE RESUMED WITH SLIGHT ENGINE POWER AT THE SPEED OF 10 MPH. THE FAILURE OCCURRED FOUR TIMES AND IT WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED POOR QUALITY OF FUEL WAS DISPENSED IN THE FUEL TANK. THE COMPUTER SOFTWARE WAS UPDATED; THE MASS AIR FLOW SENSOR AND THROTTLE BODY UNIT WERE CLEANED. THE FAILURE RECURRED TWO WEEKS AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE THROTTLE BODY WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY MILEAGE WAS 21,910. UPDATED 07/08/11 *BF UPDATED 07/20/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376443January 12, 2011
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2009 GMC YUKON DENALI. WHEN THE CONTACT STARTED THE VEHICLE, HE NOTICED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED; THE FAILURE WAS SIMILAR TO RECALL 09V154000 (FUEL SYSTEM, GASOLINE). HE WAS ABLE TO RESET THE LIGHT AND IT TURNED OFF; HOWEVER, THE NEXT DAY THE CONTACT WAS TRAVELING APPROXIMATELY 50 MPH WHEN THE CHECK ENGINE WARNING LIGHT ILLUMINATED AGAIN. SHORTLY AFTER, THE VEHICLE STALLED AND WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THE FUEL PUMP CONTROL MODULE HAD A SHORTAGE AND REPLACED THE MODULE. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE 80,272.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350353August 18, 2010
VISIBILITY:SUN/MOON ROOF ASSEMBLY
DRIVING DOWN THE ROAD AT ABOUT 55 OR 60 MPH WITH NO ONE IN FRONT OF ME OR BEHIND ME, THE SUNROOF OF MY 2009 GMC YUKON EXPLODED. I SAY IT EXPLODED BECAUSE THE NOISE WAS DEAFENING LIKE AN EXPLOSION. THE COVERING TO THE INTERIOR OF THE CAR WAS CLOSED OR GLASS WOULD HAVE GONE ON OR IN ME. GM REPRESENTATIVE CLAIMS THIS IS NOT UNDER WARRANTY AND SO WE ARE PAYING OUR DEDUCTIBLE & THE INSURANCE WILL PAY FOR ALL THE REPAIRS BUT THAT $250. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348144August 9, 2010
ELECTRICAL SYSTEM
OUR 2009 GMC YUKON DENALI WAS TOTALED IN A CRASH. THE BATTERY WAS DESTROYED ,CUTTING ALL ELECTRICAL POWER TO THE VEHICLE. THE DOORS,WHICH AUTOMATICALLY LOCK WHEN IN DRIVE, WERE LOCKED, AND IN HER CONFUSION COULD NOT EXIT THE VEHICLE. THE COMMUNICATIONS EQUIPMENT WAS ALSO USELESS. THERE NEEDS TO BE A BACKUP BATTERY IN A LESS VULNERABLE LOCATION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10270127May 27, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2009 GMC YUKON HYBRID. WHILE DRIVING 20 MPH, "SERVICE BRAKES SOON" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT CALLED THE LEASING COMPANY ABOUT THE BRAKES, BUT THEY FAILED SOON AFTER. HE RAN A RED LIGHT AND DROVE UP A SMALL HILL. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS REPAIRED BY THE LEASING COMPANY. THE CONTACT FEELS THAT THE VEHICLE IS UNSAFE DUE TO THE BRAKE FAILURE. A RECALL WAS ISSUED, WHICH CAUSES THE VEHICLE TO STALL. THE CURRENT AND FAILURE MILEAGES WERE 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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