GMC Yukon Complaints (2002)

187 consumer complaints on file.

#10479799October 11, 2012
SERVICE BRAKES
ON OCTOBER 9TH, 2012 I ENTERED MY YUKON AT APPROXIMATELY 9PM IN A PARKING LOT IN DOWNTOWN CINCINNATI, OHIO. I PUT MY FOOT ON THE BRAKE PEDAL AND START MY VEHICLE. I SHIFTED INTO REVERSE AND BEGAN BACKUP WHEN I PRESSED ON THE BRAKE PEDAL IT WENT ALL THE WAY TO THE FLOOR AND NEVER REGAINED ANY BRAKE PRESSURE. I DID MANAGE TO GET MY WIFE AND I HOME SAFELY. I UNDERSTAND THAT NHTSA ALREADY HAS AN OPEN INVESTIGATION PER FOLLOWING: "IN 2010, AFTER RECEIVING OWNER COMPLAINTS, THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) INITIATED A PRELIMINARY EVALUATION OF BRAKE FAILURE TRENDS AMONG SIX MILLION GENERAL MOTORS VEHICLES BUILD BETWEEN 1999-2003, INCLUDING THE CHEVY AVALANCHE AND SILVERADO, THE GMC SIERRA AND SOME OF THE AUTOMAKER'S HEAVY DUTY TRUCKS. INITIALLY, ABOUT 100 OWNERS REPORTED FAILURE OF CORRODED BRAKE LINES, RESULTING IN EITHER LENGTHY STOPPING DISTANCES OR CRASHES." "THE PROBLEM HAS ESCALATED, WITH MORE OWNERS REPORTING BRAKE LINE FAILURE, AND SO FAR GM HAS NOT KICKED-IN REPAIR DOLLARS. IN EARLY 2011, NHTSA UPGRADED THE PRELIMINARY INVESTIGATION TO AN ENGINEERING ANALYSIS." FROM ABOUT.COM. WHILE MY WIFE AND I DID RETURN HOME SAFELY IT WAS RATHER TERRIFYING TO DRIVE 25 MILES WITH VIRTUALLY NO BRAKES. WHY DIDN'T GM INITIATE A RECALL TO FIX THIS PROBLEM IF NHTSA IS ALREADY AWARE OF THE PROBLEM. I WOULD LIKE TO FILE A COMPLAINT AGAINST GENERAL MOTOR AS WE FEEL THEY COULD HAVE PUT OUR LIVES IN DANGER IF THIS HAD HAPPENED IN A WAY THAT I WASN'T AWARE AND HAD TO BRAKE FOR AN EMERGENCY. FROM A COST PERSPECTIVE GMC DEALERSHIP IS CHARGING $2000 REPLACE THE CORRODED BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479400October 9, 2012
SERVICE BRAKES
COMPLETE BRAKE FAILURE CAUSED BY RUSTED BRAKE LINES. WHEN APPLYING BRAKE TO SHIFT INTO DRIVE THE PEDAL WENT TO THE FLOOR. WAS TAKEN TO A NEAR BY GARAGE AND SHOWN 4 SEPARATE LEAKS IN THE LINES. ESTIMATE TO REPAIR WAS $1800-2000. IM LUCKY NO-ONE WAS INJURED OR KILLED. AFTER ASKING FRIENDS AND FAMILY WHO HAVE SIMILAR GM FULLSIZE TRUCKS AND SUVS AROUND THE SAME YEAR 5 OF THEM REPORTED THE SAME ISSUE WHICH IS QUITE DISTURBING. ONE OF WHICH WAS INVOLVED IN AN ACCIDENT AS A RESULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471897August 22, 2012
SERVICE BRAKES
TL*THE CONTACT OWNS A 2002 GMC YUKON. THE CONTACT STATED THAT WHILE ENGAGING THE BRAKES, THE PEDAL WENT ALL THE WAY TO THE FLOORBOARD AND THE VEHICLE FAILED TO STOP. THE CONTACT MENTIONED THAT AFTER THE VEHICLE SLOWED DOWN AND HE SHIFTED INTO PARK HE NOTICED BRAKE FLUID LEAKING FROM THE FRONT AND REAR BRAKES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE LINES WERE COMPLETELY CORRODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465116July 10, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2002 GMC YUKON. THE CONTACT STATED WHILE DRIVING 25 MPH THERE WAS A BANGING NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT DROVE HOME AND NOTICED THAT THE SHOCK MOUNTS THAT WERE ATTACHED TO THE FRAME WAS RUSTED AND CORRODED. THE DEALER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450846March 9, 2012
SERVICE BRAKES, HYDRAULIC
BRAKES FAILED DUE TO CORROSION OF THE BRAKE LINE. BRAKING WAS NOT EXISTENT AS THE PEDAL TRAVELS TO THE FLOOR. THANK GOD FOR NOT BEING IN A BUSY STREET AND BEING ABLE TO COAST TO A STOP. THIS IS A HEAVY VEHICLE AND WITHOUT BRAKING ABILITY IT COULD EASILY KILL PEOPLE. AFTER ADDING SOME BRAKE FLUID (MOST OF WHICH LEAKED THROUGH THE BROKEN LINE) THERE'S NOT EVEN A WARNING LIGHT ON TO ALERT OF A BRAKING PROBLEM DESPITE THE FACT THAT THE PEDAL GOES TO THE FLOOR. THE OTHER IMPORTANT POINT TO NOTE IS THAT THE FAILURE IN THE LINE APPEARS TO HAVE HAPPENED IN A PART OF THE LINE THAT APPEARS TO BE INSIDE THE CAR FRAME WHICH MAKES IT THE MOST PROTECTED LINE FROM THE OUTSIDE ELEMENTS. IF THAT'S THE FIRST LINE TO FAIL, IT WOULD SUGGEST SUB STANDARD MATERIALS BEING USED IN MANUFACTURING THESE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446881February 6, 2012
AIR BAGS
ON 01/03/2012 I WAS INVOLVED IN A FRONTAL DRIVERS SIDE COLLISION,WHICH INVOLVED MY SUV AND ANOTHER CAR TRAVELING AROUND 45-50 MPH. THE IMPACT SMASHED IN THE DRIVER DOOR AND HOOD ALONG WITH OTHER DAMAGES. NEITHER FRONT AIR BAGS DELAYED WHICH RESULTED IN ME HITTING MY FACE ON THE STEERING WHEEL AND HAVING EXTENSIVE DENTAL DAMAGE. I AM NOT SURE WHAT CONTRIBUTIONS ARE NEEDED TO DEPLOY AIRBAGS BUT I DO BELIEVE MINE SHOULD HAVE DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10438719December 6, 2011
SERVICE BRAKES, HYDRAULIC
I STARTED VEHICLE, DEPRESSED THE BRAKE PEDAL, I THEN PLACED THE SHIFTER INTO REVERSE AND PROCEEDED TO DRIVE WHEN I REALIZED THE VEHICLE WASN'T STOPPING AS USUAL. I THEN PUT THE SHIFTER INTO DRIVE AND PARKED IT . I GOT OUT OF THE VEHICLE AND NOTICED ALOT OF FLUID (ON THE DRIVERS SIDE) ALL OVER THE GROUND. I CALLED A TOW TRUCK TO HAVE IT MOVED TO A MECHANICS LOCATION FOR FURTHER INSPECTION. THE MAIN (CORRODED) BRAKE LINE BURST CAUSING FLUID TO LEAK EVERYWHERE AND CREATING A POTENTIALLY SERIOUS LIFE THREATENING DRIVING HAZARD ( BRAKE FAILURE) HAD I NOT PARKED THE VEHICLE IT WOULD HAVE BEEN A DIFFERENT ENDING....THIS NEEDS TO INVESTIGATED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430590October 18, 2011
SERVICE BRAKES, HYDRAULIC
UNLIKE MANY OTHERS MY CHEVROLET MECHANIC WARNED ME OF THE CORROSION PROBLEMS THEY FOUND ON MY BRAKE LINES ON MY GMC 2002 YUKON, AND THE NEED TO REPLACE THEM. THIS $1,700 REPAIR IS EXCESSIVE, BUT I COULD NOT CONSIDER RISKING FAILURE. WE TRAVEL ON HIGHWAYS CLOSE TO 1,000 MILES PER MONTH AND OCCASIONALLY TOW A 5,000 POUND BOAT/TRAILER. I TYPICALLY BUY NEW CARS, MAINTAIN THEM WITH THE DEALER AND RUN THEM AS LONG AS I CAN. I HAVE NEVER SEEN OR HEARD OF SUCH A COMPREHENSIVE FAILURE. HAVING ONLY BRIEFLY RESEARCHED THIS ON LINE AND EASILY FINDING HUNDREDS OF REPORTED FAILURES, I CANNOT BELIEVE THAT GMC HAS NOT BEEN HELD ACCOUNTABLE. A FRIEND HAS REPORTED TO US THAT BOTH THEIR SIERRA AND YUKON EXPERIENCED ON ROAD FAILURES. I MAINTAIN MY CARS AS RESPONSIBLY AS I CAN, AT A COST, BUT NOT WANTING ANY HIGHWAY FAILURES. I HATE TO THINK ABOUT THE AGING GMC/CHEVY TRUCK POPULATION THAT IS NOW DRIVING NEXT TO ME. WHY HAS GMC NOT BEEN HELD ACCOUNTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419525August 15, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2002 GMC YUKON DENALI. THE CONTACT STATED THE SPARE TIRE SEPARATED FROM THE VEHICLE WHILE DRIVING. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE SPARE TIRE CABLE FAILED TO SECURE THE DUE TO CORROSION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILES WERE 65,000. UPDATED 11/03/11*LJ UPDATED 11/23/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410776July 6, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 GMC YUKON DENALI. THE CONTACT STATED THAT WHILE BRAKING, THE ABS SYSTEM WOULD ENGAGE AND CAUSE THE BRAKES TO LOCK UP. THE CONTACT STATED THAT THIS OCCURS AT LOW SPEEDS AND COULD CAUSE A CRASH. THE CONTACT HAS NOT TAKEN THE VEHICLE TO A DEALER OR LOCAL MECHANIC. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380830February 5, 2011
SERVICE BRAKES, HYDRAULIC
GMC 2002 YUKON SLE, 193,000 MILES, EXPERIENCED A TOTAL BRAKE FAILURE, LOSS OF BRAKE FLUID, WITHOUT PRIOR WARNING LIGHTS REGARDING BRAKE LINE PRESSURE, FUNCTION OR ABS. THE LOSS WAS ATTRIBUTED TO EXTENSIVELY CORRODED BRAKE LINES RESULTING IN A $3000 REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368509December 1, 2010
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2002 GMC YUKON. THE CONTACT STATED THAT A MONTH AGO THE VEHICLE WAS COMPLETELY TURNED OFF WITHOUT THE KEY IN THE IGNITION AND THE AIR CONDITIONER CAME ON FULL BLAST. THE FAILURE HAPPENED AGAIN, BUT INSTEAD OF THE AIR CONDITIONER IT WAS THE HEAT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE FAILURE WAS CAUSED BY CORRODED WIRES UNDERNEATH THE DASHBOARD. THE CONTACT HAD THE WIRES REPLACED AFTER THE FIRST OCCURRENCE, BUT THE FAILURE RECURRED WITH THE HEAT VOLUNTARILY COMING ON. THE DEALER HAD NOT INSPECTED THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 183000. THE CURRENT MILEAGE WAS 184000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361050October 18, 2010
SERVICE BRAKES, HYDRAULIC
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
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10359934October 10, 2010
SERVICE BRAKES, HYDRAULIC
DRIVING FROM TAMPA TO ORLANDO IN MY 2002 GMC YUKON WITH TRAILER IN TOW. BRAKES WENT TO FLOOR WHILE HAD TO USE EMERGENCY BRAKE. I WAS TOW HOME BY AAA NO FLUID IN RESERVOIR FILLED IT UP. SAW FLUID LEAKING UNDER DRIVERS DOOR LOOK WITH FLASHLIGHT AND SAW CLUSTER OF LINES CORRODED LEAKING FROM A ROUND DEVICE AND RUNNING DOWN THE RAIL TOWARD BACK. ABOUT TWO FT. LONG. I THINK THEY ARE THE METAL BRAKE LINES AND THEIR FAILURE SEEMS LIKE A DEFECT IN MATERIAL AS I THINK THEY SHOULD BE MADE OF A HARDER OR MORE LASTING STAINLESS STEEL OR SOMETHING AS BRAKES ARE THE MOST IMPORTANT DEVICE ON A VEHICLE. I NOW FEEL FOR THE SAFETY OF MY FAMILY GMC SAID IMPROPER MAINTENANCE. I THINK GMC SHOULD TAKE CARE OF THEIR FAULTY DEFECTIVE BRAKE LINES BEFORE SOMEONE IS KILLED OR MAYBE THEY HAVE ALREADY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339967June 25, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2002 GMC YUKON DENALI. THE CONTACT STATED WHEN DRIVING AT APPROXIMATELY 3-10 MPH AND APPLYING THE BRAKES, THE ANTI-LOCK BRAKING SYSTEM (ABS) WOULD ENGAGE. THE DEALER ADVISED ALTHOUGH THERE WAS A RECALL FOR THE FAILURE (NHTSA CAMPAIGN ID 05V379000: SERVICE BRAKES, HYDRAULIC: ANTILOCK), HIS VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321650March 23, 2010
SERVICE BRAKES, HYDRAULIC, WHEELS
ABS ACTIVATES DURING SLOW STOPS, INCREASES STOPPING DISTANCE. DEALER PERFORMED RECALL 05V37900 AND PROBLEM PERSISTS. DEALER REPLACED BOTH FRONT SPEED SENSORS AND PROBLEM PERSISTS. I BELIEVE PROBLEM IS CORROSION IN FRONT WHEEL HUBS ON TONE RING. RECALL DOES NOT ADDRESS THAT PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318394March 10, 2010
STEERING:HYDRAULIC POWER ASSIST:PUMP
TL*THE CONTACT OWNS A 2002 GMC YUKON DENALI. WHILE DRIVING AT A SPEED OF 5 MPH HE SUDDENLY LOST THE POWER ASSIST IN THE STEERING WHEEL. AS PRESSURE WAS APPLIED TO THE STEERING WHEEL IT WOULD BREAK FREE TO TURN AND THEN RESET ITSELF. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THE CURRENT AND FAILURE MILEAGES WERE 74,000. UPDATED 04-15-10 *BF THE CONSUMER STATED AFTER HAVING A CONVERSATION WITH GM AND THE DEALER A NEW POWER STEERING PUMP WAS ORDERED. THE POWER STEERING PUMP WAS REPLACED ON APRIL 13TH. UPDATED 05/05/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298717January 8, 2010
TIRES, TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2002 GMC YUKON WHICH HAS FOUR B.F. GOODRICH LT 235/75/R16 TIRES. THE TIRES WERE PURCHASED IN 2008. HE STATED THAT THERE WAS A SIGNIFICANT CRACK IN THE SIDEWALL OF ALL FOUR TIRES THAT FORMED AROUND THE TREAD OF THE TIRE. THERE WERE NO RECALLS ON THE TIRES PERTAINING TO THE SPECIFIC TYPE OF FAILURE. THE VIN WAS REJECTED FROM THE SYSTEM. THE CURRENT AND FAILURE TIRE MILEAGES WERE UNDER 25,000. THE CURRENT VEHICLE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292730November 18, 2009
TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC
MY 2002 GMC YUKON HAS THE PROBLEM THAT WHEN STOPPING AT SLOW SPEEDS THE ABS BRAKES ACTIVATE CAUSING THE CAR TO LURCH FORWARD BEFORE COMING TO A COMPLETE STOP. THIS IS THE THIRD TIME I HAVE EXPERIENCED THIS WITH THIS VEHICLE. THE FIRST TIME WAS JUST BEFORE THE RECALL FOR THIS PROBLEM IN 2005, THE SECOND TIME WAS IN THE SUMMER OF 2007 WHEN IT WAS FIXED UNDER THE RECALL, AND JUST RECENTLY WHEN I HAD TO AGAIN PAY FOR THE REPAIR. EACH TIME IT WAS REPAIRED BY REMOVING AND CLEANING OR REPLACING THE SENSORS. OBVIOUSLY THE REPAIR DONE AS A RESULT OF THE RECALL IS TEMPORARY AT BEST AND THE SAFETY ISSUE OF THE CAR LURCHING FORWARD RETURNS. IN MY CASE IT APPEARS TO RETURN IN ABOUT 2 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292492November 17, 2009
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 GMC YUKON WHICH WAS PURCHASED BRAND NEW IN 2002. HE STATED THAT THE ANTI-LOCK BRAKING SYSTEM WAS ACTIVATING INAPPROPRIATELY AT LOW SPEEDS OF 8 MPH AND UNDER. THE FAILURE WOULD CAUSE THE PEDAL TO PULSE AND WOULD NOT STOP IN A NORMAL FASHION. THE VEHICLE WOULD BRAKE ON AND OFF AND CAUSED HIM TO FEEL AS IF HE WAS LOSING CONTROL OF THE VEHICLE. ALTHOUGH THERE WAS A RECALL CAMPAIGN REGARDING THE SAME FAILURE (NHTSA CAMPAIGN ID NUMBER: 05V379000) HIS VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WOULD TAKE NO LIABILITY FOR REPAIRS IN THE VEHICLE. NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 87,944. UPDATED 12/22/09 *BF UPDATED 12/22/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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