GMC Sierra Complaints (2010)

224 consumer complaints on file.

#10881391June 29, 2016
STRUCTURE:BODY
DASH CRACKED UNDER WARRANTY AND WAS REPLACED IMMEDIATELY BY THE DEALER (HOWARD BENTLEY IN ALBERTVILLE,AL). REPLACEMENT DASH HAS CRACKED AGAIN. MY CONCERN IS THIS IS A KNOWN ISSUE WITH CERTAIN GM MODELS AND IN THE EVENT OF A CRASH THE PIECES OF COMPROMISED DASH WILL BECOME A PROJECTILE INSIDE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872403June 3, 2016
AIR BAGS, UNKNOWN OR OTHER
NOTICED A CRACK DEVELOPED IN THE DASH, AT THE PASSENGER AIRBAG SEAM, SHORTLY AFTER THE BUMPER TO BUMPER WARRANTY ENDED. STILL HAD ROUGHLY A YEAR LEFT ON THE POWERTRAIN WARRANTY WHEN THE ISSUE OCCURRED. THE DEALER STATED THAT THERE WAS NO RECALL OR ANYTHING THEY COULD DO, BUT ALSO STATED THAT THEY HAD SEEN MANY TRUCKS WITH THIS SAME ISSUE. 3 YEARS OLD AND THE DASH HAS ALREADY CRACKING??? CONCERNED THERE MAY BE AN ISSUE, IF THE AIRBAG EVER HAS TO DEPLOY. WOULD HAVE REPORTED IT SOONER, IF I KNEW ABOUT THIS SIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872139June 2, 2016
AIR BAGS, STRUCTURE:BODY, SEATS
CRACKED DASH LEFT TOP CORNER OF PASSENGER AIR BAG AREA. SAME AS EVERYONE ELSE ON HERE. REPLACED DRIVERS SIDE SEAT MOTOR AT$132. REPLACED DRIVERS SIDE REAR WINDOW REGULATOR AT $165 WITH LABOR AT $60. REPLACED BOTH DOOR HANDLES AT $89 WITH LABOR AT $60. HAD TO RENT A CAR FOR 4 DAYS IN THE AMOUNT OF $285. THIS ALL HAPPENED IN NOV. AND DEC. OF 2015. NONE OF WHICH IS COVERED BY MY EXTENDED WARRANTY PURCHASED FROM DEALER. ALSO THE PAINT IS BUBBLING AROUND THE REAR CARGO LIGHT. ALSO NOT COVERED UNDER MY "PAINT WARRANTY". AT THE TIME OF ALL THIS HAPPENING WE HAD LESS THAN 65,000 MILES ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870537May 24, 2016
UNKNOWN OR OTHER
CRACKED DASH ON OUR 2010 GMC SIERRA. THERE IS A SMALLER CRACK ON THE PASSENGER SIDE AND A VERY LARGE CRACK ON THE DRIVERS SIDE AND IT KEEPS GETTING BIGGER. THE BIG CRACK ABOVE THE STEERING WHEEL RATTLES A LOT WHILE DRIVING AND VERY IRRITATING. THE BIGGEST ISSUE WE HAVE REGARDS SAFETY. IF WE WERE IN A WRECK AND THE AIRBAGS WOULD DEPLOY WITH THE DASH CRACKED THAT BAD, WE FEAR THAT IT WOULD SHATTER IN MANY PIECES. WE HAVE TAKEN VERY GOOD CARE OF THE TRUCK, IT IS GARAGE KEPT AND A SUN SHIELD USED WHEN PARKED IN THE SUN. IT HAS 58,000 MILES AND IS A 2010. THIS IS CLEARLY A DEFECT IN THE DESIGN AND BELIEVE THAT GM SHOULD REPLACE IT, BUT AFTER MANY CALLS TO GM DIRECTLY, THEY REFUSE TO PAY FOR IT TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865688May 18, 2016
AIR BAGS
THE DASH ON MY TRUCK BEGAN CRACKING AT AROUND 36,000 MILES AND I WAS TOLD THAT THERE WAS NOTHING THAT COULD BE DONE AS MY TRUCK WAS OUTSIDE OF THE WARRANTY COVERAGE. SINCE THEN I HAVE HAD MANY ADDITIONAL CRACKS AND HAVE HEARD THAT THE CRACKED DASH ENDS UP BREAKING APART AND BECOMING SHRAPNEL IN THE VEHICLE IN THE EVENT OF AN AIRBAG DEPLOYMENT. THIS IS A COMMON ISSUE ON THESE VEHICLES AND I THINK GM SHOULD OFFER RECALL AND INITIATE A FREE OR REDUCED COST REPLACEMENT OF THESE DASH PANELS TO PREVENT INJURIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863203May 4, 2016
AIR BAGS
CRACK ON DASH BOARD NXT TO AIRBAG CONTACTED GMC BUT THEY HAVE NOT TAKEN CARE OF THE MATTER IM CONCERN IF AIRBAG DEPLOYS SHRAPNEL WILL FLY INTO MY YOUNG CHILD FACE I NEED THIS TAKEN CARE VERY IMPORTANT MATTER THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862800May 3, 2016
STRUCTURE:BODY
MULTIPLE CRACKS ON DASHBOARD. THE FIRST TWO (2) CRACKS APPEARED ABOUT 3 YEARS AGO (TRUCK ONLY THREE YEARS OLD AT THAT TIME) LOCATED ON PASSENGER SIDE OF DASH - ABOVE WHERE GLOVE BOX ENDS. JUST FOUND ANOTHER CRACK THIS PAST WEEKEND WHEN CLEANING DASH. (TRUCK IS NOW 6 YRS OLD - JUST FINISHED PAYING IT OFF!!) THIS ONE IS LOCATED ON LEFT SIDE OF DRIVER SIDE, ABOUT HALF WAY BACK. MY CONCERN IS THAT THE DASH IS NOW COMPROMISED. IN THE EVENT THE AIRBAGS ARE DEPLOYED, MY CONCERNS ARE THAT THE AIRBAGS MAY NOT COME OUT, COME OUT IMPROPERLY DUE TO THE CRACKS, OR THAT THERE MAY BE ADDITIONAL DASH PARTS BECOMING A PROJECTILE THAT COULD CAUSE MORE HARM. IN READING THIS SITE IT SEEMS THAT THIS IS A KNOWN PROBLEM THAT SHOULD BE ADDRESSED BEFORE IT CAUSES A MAJOR PROBLEM. THIS TRUCK HAS BEEN KEPT IN PARTIAL SHADE AND HAS ALWAYS HAD A SUNSCREEN IN PLACE WHEN NOT IN USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855165April 12, 2016
UNKNOWN OR OTHER
THE DASHBOARD OF 2010 GMC SIERRA DENALI IS CRACKING AROUND THE PASSENGER AIR BAG, AND ABOVE THE INSTRUMENT CLUSTER. THE REASON BEHIND THIS IS UNKNOWN TO ME. I RARELY DRIVE MY TRUCK, AND HAVE NOT BEEN IN ANY COLLISIONS. THE CRACKS CONTINUE TO GROW DUE TO THE STRESS ON THE DASH WHILE DRIVING (I.E. THE SEPARATED PIECES MOVE UP AND DOWN DUE DEPENDING THE ROAD CONDITIONS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854001April 7, 2016
UNKNOWN OR OTHER
A CRACK HAS RECENTLY APPEARED IN THE DASH FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852899April 1, 2016
UNKNOWN OR OTHER
THE DOOR CABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853014April 1, 2016
UNKNOWN OR OTHER
CRACKED DASH BETWEEN PASSENGER AIR BAG AND DEFROSTER, CREATED A RATTLE SERVICE MANGER AT GAY GMC SAID THEY ALL CRACK $800 BUT THEY WOULD REPLACE FOR $400 I HAVE EXTENDED COVERAGE $100 DEDUCTIBLE GMC HAS A BIG PROBLEM OF PRODUCT DEFECT NOT FROM WEAR. I WANT IT REPLACED AT NO COST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852486March 30, 2016
UNKNOWN OR OTHER
I CONTACTED GMC ON 10/26/2015 TO INFORM THEM THERE WAS A CRACK IN THE DASHBOARD ON THE UPPER LEFT SIDE OF THE PASSENGER AIRBAG. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST TIME BRIAN HARRIS GMC, THE DEALER I PURCHASED THE TRUCK FROM, REPLACED THE DASHBOARD UNDER THE MANUFACTURER'S WARRANTY. I ALSO TOLD ANDRE AT GMC I HAVE HAD TO REPLACE ALL 4 DOOR HANDLES AND NOW THE 2 BACK DOOR HANDLES ARE BROKEN AGAIN. ANDRE TOLD ME TO HAVE THE DEALER ASSES THE PROBLEM. DAVID, THE SERVICE REP. AT BRIAN HARRIS SAID THEY WOULD REPLACE THE DOOR HANDLES UNDER MY EXTENDED FACTORY WARRANTY, AND WAIVE THE DEDUCTIBLE, BUT GMC WILL NOT COVER THE DASHBOARD. I COULDN'T UNDERSTAND WHY THE DASHBOARD WAS NOT COVERED AND WAS TOLD IT WAS GMC"S OPTION. I DISAGREED AND EXPLAINED THIS IS A SAFETY ISSUE. WHAT IF THE AIRBAG DOES NOT FUNCTION PROPERLY OR NOT FUNCTION AT ALL. IF IT DOES DEPLOY WILL IT THROW SHARDS OF PLASTIC AND INJURE THE PEOPLE IN THE TRUCK? HE SAID HE UNDERSTOOD BUT THERE WAS NOTHING HE COULD DO. SO I NOW HAVE A CRACK IN THE DASHBOARD OF MY TRUCK FOR THE SECOND TIME. WHAT ELSE CAN I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826142February 15, 2016
AIR BAGS, UNKNOWN OR OTHER
THE TRUCK WAS PARKED IN MY DRIVEWAY WHEN I GOT IN AND STARTED THE IGNITION. AS SOON AS I DID, THE PLASTIC DASHBOARD CRACKED AT THE PASSENGER SIDE AIR BAG. ONE WEEK LATER, SAME SITUATION, AS I STARTED THE IGNITION, THE DASH CRACKED ABOVE THE DRIVER'S SIDE INSTRUMENT PANEL. THE CRACKS HAVE CONTINUED TO GROW SINCE INITIALLY APPEARING. I HAVE A SAFETY CONCERN THAT THE PASSENGER AIR BAG WILL NOT DEPLOY AS INTENDED SINCE THE INTEGRITY OF THE DASHBOARD HAS FAILED, AND FURTHER CONCERN THAT IF THE AIR BAGS DO DEPLOY, THAT THE DASH HAS BECOME SO BRITTLE THAT THERE WILL BE SHARP CHARDS OF PLASTIC IN THE PASSENGER COMPARTMENT AS THE DASH IS SHATTERED INTO PIECES FROM THE IMPACT OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824957February 8, 2016
ENGINE
ENGINE LIGHT CAME ON - TOOK TO DEALER - WAS TOLD IT WAS PO455 CODE EVAP FAILURE - EVAP VENT VALVE STUCK OPEN. WAS TOLD THAT IT WAS A KNOWN PROBLEM BUT NOT COVERED BY GMC - COST $501.17
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824959February 8, 2016
UNKNOWN OR OTHER
DRIVERS SIDE INSIDE DOOR HANDLE - CHROME IS PEELING EDGES ARE SHARP CUT HAND OPENING DOOR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10820780January 18, 2016
UNKNOWN OR OTHER
DASH HAS CRACKED IN SEVERAL PLACES AND COULD BE A SAFETY CONCERN. EDGES ARE SHARP AND VIBRATE AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818224January 5, 2016
UNKNOWN OR OTHER
DASHBOARD CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818265January 5, 2016
UNKNOWN OR OTHER
THE DASH ON MY 2010 GMC SIERRA SLT CRACKED IN TWO PLACES. ONE IS RIGHT ON THE PASSENGER AIRBAG TO THE EDGE OF THE DASHBOARD. TWO IS FROM THE EDGE OF THE DASH UP TO THE GAGE CLUSTER HUMP. THESE CRACKS HAPPENED ON A 4 YEAR OLD TRUCK THAT HAS BEEN VERY WELL TAKEN CARE OF. I ALWAYS HAVE A SUN VISOR UP WHEN PARKED OUTSIDE. I REPORTED THE PROBLEM TO GM AND HAD A DEALER TAKE A LOOK AT IT. THE SERVICE GUY SAID THAT HE HAD THE SAME PROBLEM AND THEY REPLACED HIS DASH FOR FREE. THEY DETERMINED THAT IT WASN'T A SAFETY CONCERN AND GM WOULD COVER $300 OF THE REPAIRS. THE REPAIRS WERE GOING TO COST AROUND $1000. THIS IS A VERY COMMON DESIGN FLAW THAT GM DOES NOT WANT TAKE CARE OF. I FEEL THAT THIS COULD BE SAFELY CONCERN IF THE AIRBAG DEPLOYS AND THE DASH SHOOTS SHARP PLASTIC FROM A FAULTY DASH ALL OVER ME OR MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817495January 4, 2016
ENGINE
WHILE DRIVING DOWN A STEEP HILL, LOST ENGINE POWER AND TRUCK SPEED WAS DRAMATICALLY REDUCED. DASH WARNING "REDUCED ENGINE POWER" DISPLAYED. COULD NOT ACCELERATE. THIS COULD HAVE RESULTED IN A AN ACCIDENT BECAUSE THIS SITUATION CAUSED DIFFICULTY CONTROLLING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817746January 4, 2016
UNKNOWN OR OTHER
DASH CRACKED OVER DRIVER SIDE INSTRUMENT PANEL; I NOTICED THIS IN THE FIRST WEEK OR TWO OF DECEMBER, 2015. I TOOK IT TO THE DEALERSHIP AND WAS TOLD I WOULD HAVE TO PAY TO HAVE IT REPAIRED AND I DON'T HAVE THE RESOURCES TO PAY TO REPLACE DEFECTIVE EQUIPMENT. TRUCK IS ALWAYS PARKED UNDER COVER AND NEVER EXPOSED TO DIRECT EXTREME TEMPERATURES FOR ANY EXTENDED PERIODS. TRUCK HAS APPROX. 79,000 MILES AND IS VERY WELL MAINTAINED. IN ADDITION TO THE DASH CRACKING, THE LEATHER DRIVER SEAT IS RIPPING AND APPEARS TO BE CAUSED BY THE SEAT BELT NOT RETRACTING PROPERLY. THIS WAS NOTICED ABOUT A WEEK AFTER I NOTICED THE CRACKED DASH. I AM THE ONLY DRIVER, AM 67 YEARS OLD, DON'T WEAR ANYTHING SHARP ON MY CLOTHING THAT WOULD DAMAGE MY SEAT. SURELY THE INTERIOR OF THIS TRUCK SHOULD LAST LONGER THAN THE TIRES AND I BELIEVE GM SHOULD TAKE RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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