GMC Sierra Complaints (1997)

345 consumer complaints on file.

#770437December 4, 2002
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
TRUCK STEERING WHEEL WILL JERK TO SIDE ON CURVE ABOUT 35 MPH. THOUGHT WAS MISALIGNMENT AT FIRST. IT HAS GOTTEN MUCH WORSE AND HAS TO BE FIXED SOON. ON SEARCHING INTERNET MANY PEOPLE HAVING THE SAME PROBLEM. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770345December 2, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I EXPERIENCED CIRCUMSTANCES WHERE AS DRIVING DOWN THE ROAD, SOMETIMES GOING AROUND CURVES, MY STEERING WOULD GIVE THE FEEL OF JUST GOING LOOSE. ON A COUPLE OF OCCASIONS WHEN THE STEERING WOULD "GRAB" HOLD AGAIN I ALMOST LOST CONTROL OF MY TRUCK. I FIRST EXPERIENCE THIS PROBLEM ABOUT A MONTH AFTER I PURCHASED THE VEHICLE. WHEN I INQUIRED WITH DEALERS IN MAINE AND FLORIDA THEY COULDN'T IDENTIFY A FIX WITHOUT EXPERIENCING THE PROBLEM. RECENTLY A DEALER IN COLORADO DISCLOSED TO ME THAT GM HAD IDENTIFIED THE CULPRIT OF THIS ANOMALY TO BE THE EGR VALVE IN THE POWER STEERING. I SENT A LETTER TO GM STATING MY CONERN FOR CUSTOMER SAFETY AND RECEIVED A POLITE BUT POOR ANSWER BASICALLY CITING COMPLIANCE WITH SAFETY STANDARDS OR GM'S DETERMINATION THAT A PRODUCT DIDN'T MEET SAFETY STANDARDS. I DON'T BELIEVE THAT THERE IS A SET STANDARD THAT APPLIES TO SUDDEN CHANGES TO STEERABILITY OF A VEHICLE DUE TO SUCH A DEFECT. I'VE DISCUSSED THIS WITH AN OWNER OF A 97 CHEVROLET THAT HAS THE SAME PROBLEM AND HE ALSO EXPRESSED DISBELIEF THAT THIS WASN'T A SAFETY CONCERN. WHEN I POINTED OUT TO MY LOCAL DEALERSHIP THAT IN MY OPINION THIS SHOULD BE A SAFETY CONCERN FOR GMC HE COULD ONLY SYMPATHETCALLY AGREE AND POINT OUT THAT A VOLUNTARY RECALL ON WOULD HAVE TO BE A COMPANY DECISION. THEY DID POINT OUT THOUGH, THIS PROBLEM IS NOT UNCOMMON IN THE 1997 SERIES TRUCKS AND THAT WHEN THE DEALERSHIP BROUGHT IT TO GMS ATTENTION, WHICH WAS APPARENTLY ONLY ABOUT A YEAR AGO, THEY WERE JUST DISCOVERING THE CAUSE THEMSELVES. I AM GRAVELY CONCERNED AT HOW MANY PEOPLE MAY HAVE BEEN TURNED AWAY FROM REPAIR SHOPS PRIOR TO THIS DEFECT BEING IDENTIFIED AND THUS STILL DRIVING AROUND WITH THIS DANGEROUS POTENTIAL FOR TRAGEDY STILL LINGERING. THANK YOU. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022822November 15, 2002
STEERING, SUSPENSION:FRONT
THE VEHICLE VEERED TO THE RIGHT WHILE DRIVING, CONSUMER ALSO STATED WHEN HE MADE A RIGHT TURN, IT FELT AS THOUGH ALL STEERING WAS LOST. TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022716November 14, 2002
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
WHILE TRAVELING AT HIGHWAY SPEEDS, THE VEHICLES HEADLIGHTS WENT OUT. CONSUMER PULLED OVER, TO CHECK HEADLIGHTS, LIGHTS WOULD NOT COME BACK ON. CONSUMER HAD TO USE EMERGENCY FLASHER TO GUIDE THE WAY SAFELY. PLEASE DESCRIBE FURTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022495November 8, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE FUEL PUMP AND THE FUEL SENDING MODULE ARE NOT WORKING PROPERLY, DEALER HAS BEEN NOTIFIED . TS THE SENDER HARNESS SHORTED OUT INSIDE OF THE FUEL TANK. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567719September 30, 2002
SEAT BELTS:FRONT:ANCHORAGE
CONSUMER STATED HE COULD NOT GET THE SEAT BELT TO RETRACT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019408September 25, 2002
FUEL SYSTEM, GASOLINE
CONSUMER STATES THAT WHILE DRIVING THE VEHICLE WILL JUST STALL OUT , WHICH IS CAUSED BY A MALFUNCTION WITH THE FUEL SYSTEM. SMALL PIECES OF METAL IN THE FUEL WILL GET INTO THE FUEL PUMP AND MESS UP THE FLOW. HAD PUMP REPLACE BUT PROBLEM REOCCURED. NLMJLG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019410September 25, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATE WHILE TRAVELING 60 MPH CONSUMER NOTICE GRAY SMOKE COMING FROM VEHICLE CONSUMER PULLED VEHICLE OVER AND NOTICED FLAMES UNDER VEHICLE CONSUMER PUT FIRE OUT. DEALER HAS BEEN CONTACTED AND STATED FIRE CAME FROM TRANSMISSION. PLEASE PROVIDE FURTHER INFORMATION. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766852September 7, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER DRIVING FOR ABOUT 1 HOUR ON THE HIGHWAY, WE EXITED AND CAME TO A STOPLIGHT THAT IS WHEN THE TRANSMISSION STARTED SHIFTING HARD FROM FIRST TO SECOND GEAR. WHEN I GOT HOME I WENT ON-LINE AND THAT IS WHEN I REALIZED THAT I AM NOT THE ONLY 1997 GMC SIERRA OWNER THAT HAS THIS VERY SAME PROBLEM, THERE ARE LITERALLY HUNDREDS IF NOT THOUSANDS OF US OUT THERE WITH THE EXACT PROBLEMS WITH THIS VEHICLE. I WOULD LIKE TO KNOW IF THERE IS A RECALL BEING CONSIDERED AT THIS TIME?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766511August 31, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017109August 23, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI-SKID SYSTEM ON THE VEHICLE WILL AUTOMATICALLY ACTIVATE. ALSO, THERE WILL BE EXTENDED STOPPING DISTANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765954August 20, 2002
SUSPENSION
STEERING WHEEL JERKS SHARPLY AT TIMES AS IF IS RESTRICTED. MY SISTER HAD A SURBURBAN THIS YEAR MODEL THAT DID THE SAME THING. THEY TOOK THEIR AUTO IN SEVERAL TIMES BUT NEVER WOULD DO THIS. IT IS SO RANDOM THAT IT WOULD BE HARD TO FIND FOR THE SERVICE DEPT. THEY JUST SOLD THEIR VEHICLE. ANY INFO FROM GMC ON THIS PROBLEM? OUR TRUCK DID NOT DO THIS UNTIL AFTER THE WARRANTY EXPIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016658August 19, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS WORK ERRATICALLY, SOMETIMES WILL JUST CUT OFF WITHOUT WARNING WHEN IN USE.CONTACTED DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765558August 12, 2002
STEERING
THIS STEERING SENSOR MALFUNCTION WHICH HAS HAPPENED TO ME AND AT LEAST TWO OTHERS THAT I KNOW OF CAUSES THE TRUCK TO JERK IN THE DIRECTION YOU ARE STEERING. THIS HAPPENS AT VARIOUS SPEEDS. VERY DANGEROUS WHEN DRIVING ON SLIPPERY ROADS. I'M SURE YOU'VE HAD COMPLAINTS ABOUT THIS PROBLEM, JUST WANTED TO ADD MINE TO THE LIST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015487August 5, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, STRUCTURE:BODY:DOOR, WHEELS:HUB, WHEELS
WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING, THE BRAKE PEDAL WOULD STALL. THEN, SEEP TO THE FLOOR. DEALER REPLACED HUBS ON THE FRONT TWO BRAKES TO REMEDY THE PROBLEM. *AK THE LEFT FRONT DOOR WAS INOPERATIVE FROM THE INSIDE. THE RIGHT WHEEL CYLINDER WAS LEAKING. DEALER REPLACED HUB ASSEMBLY. DEALER REMOVED AND REPLACED THE BRAKE PADS, ALSO RESURFACED ROTORS. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764440July 19, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I DID NOT KNOW THAT THE POWER STEERING HAD BROKE UNTILL I WAS TURNING OFF THE INTER STATE HIW AY . IT HAD NEVER GIVEN INDICATION THAT IT HAD BROKEN NO NOISE OR RATTLE FROM THE POWER STEERING UNIT IT HAD SEPARATED FROM THE SHAFT INTERNALY , THE SHAFT CONTINUED TO OPERATE, BUT THERE WAS NO PRESURE TO TURN THE WHEELS. IT WAS VERY HARD TO TURN THE STEERING WHEEL WITHOUT THE ASSIST . IT WAS LUCKY THAT I DID NOT HAVE TO MAKE A QUICK MANUVER TO MISS SOMETHING BECAUSE IT WAS TO HARD TO TURN THE STEERING WHEEL AND I WOULD NOT HAVE BEEN ABLE TO DO THAT .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764240July 15, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS STOP WORKING INTERMITTENTLY, CAUSING LOSS OF VISION. 1995 GMC RECALL (98V150001) SHOULD INCLUDE THIS MODEL YEAR ALSO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013768July 11, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
WHILE DRIVING IN THE RAIN, CONSUMER TURNED ON WINDSHIELD WIPERS, THE MOTOR RAN, BUT THE WIPERS DID NOT COME ON.*AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013693July 10, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER STATES THAT THERE'S AN ON GOING PROBLEM WITH EXTENDED STOPPING DISTANCE, BRAKE PEDAL FEELS SOFT WHEN APPLIED. DEALER CONTACTED. *AK *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010591May 28, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HEATER CAUSES 3RD DEGREE BURNS ON DRIVER'S RIGHT FOOT, MANUFACTURER WAS NOTIFIED. FEEL FREEE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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