GMC Sierra Complaints (2015)

916 consumer complaints on file.

#11615431September 19, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, VEHICLE SPEED CONTROL
The contact owns a 2015 GMC Sierra 1500. The contact stated while driving 75 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the contact stated that there was an abnormal squeaking sound coming from the vehicle. The vehicle was driven to the shoulder of the roadway. The contact stated that the failure reoccurred while hauling a trailer full of horses. The vehicle was towed to the contact's parent's residence. The vehicle was diagnosed by an independent mechanic and was diagnosed with a failed torque converter. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612319September 3, 2024
POWER TRAIN
The contact owns a 2015 GMC Sierra 1500. The contact stated that the vehicle shuddered upon depression of the accelerator pedal, there was no warning light illuminated. Upon investigation, the contact determined that the failure was likely caused by the torque converter. The dealer was contacted about the failure and informed the contact to take the vehicle for an inspection. The contact took the vehicle to an independent mechanic where the torque converter was flushed, and the transmission filter was replaced. Despite the repair, the contact stated that the failure worsened soon after the repair. The vehicle was taken back to the independent mechanic where the vehicle remained. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604778July 26, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
Electric trailer brake control modular is malfunctioning on my 2015 GMC Sierra Denali 3500. Multiple of sources told me this is a common problem with this generation of GMC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596874June 26, 2024
STEERING
The contact owns a 2015 GMC Sierra 1500. The contact stated that while driving and attempting to make a right turn, the vehicle lost motive power and the steering wheel became very firm and the vehicle became difficult to maneuver. The contact almost rear-ended the vehicle in front. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595810June 21, 2024
AIR BAGS
The contact owns a 2015 GMC Sierra 3500. The contact received notification of NHTSA Campaign Number: 21V504000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592822June 6, 2024
AIR BAGS
The contact owns a 2015 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer; however, the diagnostic test had not been completed. The contact stated that the vehicle had previously been repaired under NHTSA Campaign Number: 20V736000(Air Bags) in 2020. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590485May 23, 2024
STEERING
After parking the truck in the garage, the "check power steering," light came on. I immediately lost power steering. I shut the truck off, and about a minute later started it and the power steering worked enough to turn the wheel 1/4t turn to the right and the wheel locked and never moved again. I don't mean hard to turn, I mean would not turn. Had it towed to the dealership in Fairbanks, Alaska and they verified that the wheel would not turn at all. Recommended replacement of the streeting box. There were no prior indicator lights on the truck and little warning of failure. Losing ability to control the truck could have got me in a bad accident. I understand that this was an issue and there was a GMC recall, but my truck was not part of that. The Fairbanks dealership said they never saw one lock up light that before. The truck does have a damaged title due to a house fire and the truck was parked near the garage and it melted the plastics/grill etc. Repairs were made by a certified body shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590276May 22, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
It keep having this issue constantly every minute saying trailer brake system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589780May 20, 2024
ENGINE, POWER TRAIN
Had two lifters collapse and fail. Replaced transmission twice due to torque converter failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589260May 17, 2024
POWER TRAIN, UNKNOWN OR OTHER
I am on my 4th radiator and 3rd thermostat. August will be 1 year ! 2014 models are covered 2015 (like mine) is not covered. Transmission has shifted like crab since day of purchase 3 years ago. I am told it is a known issue from the factory with no solution. Truck also had a weird tick sense day one which turned into 2 failed valve springs. I have had 2 ball joints FAIL 1st time a month after purchase in my driveway. Second time 2000 miles later same side on my street
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589156May 16, 2024
STEERING
The contact owns a 2015 GMC Sierra 1500. The contact stated that while driving approximately 15 MPH into oncoming traffic, the vehicle lost power steering functionality. The contact used excessive force to maneuver the vehicle. There were no warning lights illuminated. The contact became aware of NHTSA Campaign Number: 18V586000 (Steering). The dealer was contacted, and it was confirmed that the vehicle had previously been repaired under the recall and could not be repaired a second time under the recall. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was no longer under recall. The failure mileage was 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584270April 20, 2024
AIR BAGS, SEAT BELTS
My son's 2015 GMC Sierra side impact air bags went off while he was driving. He had no impact. He thought he hit a small pot hole but after driving back on the road, it was recently paved so it was not a pot hole. He guessed it was the edge of the road from the recent paving that he hit. He heard a loud noise like a gun shot. His cabin filled up with smoke and the side impact air bags when off. When he took the truck to the GM Dealership, it gave a code for front air bag deployment due to impact. But the side air bags went off and there was no impact. The only damage to the truck is the deployed side airbags and the locked seatbelts. He has a warranty but they kicked it to GM. Warranty stated that if they fixed it, they were worried that it would happen again. We filed a claim with GM. After GM sent three different inspectors out and over 5 weeks later, they denied the claim. They have also not sent the inspection reports as requested. My son did not have this truck for the first three months he owned it because GM could not find the faulty code causing transmission issues. I am worried the air bags deployment will happen again while he is driving at a high speed and cause a serious wreck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582399April 11, 2024
POWER TRAIN
The contact owns a 2015 GMC Sierra 1500. The contact stated that while at a stop light and attempting to accelerate, the vehicle jerked and stalled. The vehicle failed to restart and was towed to a dealer and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581688April 8, 2024
SEAT BELTS
The contact owns a 2015 GMC Sierra 1500. The contact stated that while buckling the front driver’s side seat belt, the bottom half of the seat belt attached to the floorboard snapped and came apart. The contact stated that the failure rendered the seat belt inoperable. The vehicle was taken to a dealer where the contact was informed that there was no recall or warranty on the vehicle related to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581697April 8, 2024
POWER TRAIN
The truck is a 2015 GMC Sierra 2500 HD. With less than 51,000 miles, the transmission is gone due to a design flaw. Around march 8th, the transmission went out when I hydroplanned on a two lane road. Haley GMC Airport was wanting $6700 for a new transmission. I contacted GMC and they offered a 15% discount after raising the price to over $7500. GMC has replaced and volunteered recall on their 2015 1500 and 2015 2500 8 speed transmissions but will not do anything about the 2015 2500 6 speed transmission. The transmission where I received a second opinion advised that they changed the transmission on the 2015 after realizing there was a design flaw. I feel that myself and many others whose transmissions died before 100,000 due to GMC design should not pay full price for a new transmission. If this is not the correct channel, please let me know. thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581809April 8, 2024
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
The contact owns a 2015 GMC Sierra 1500. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer and the contact was informed that the fuse box had caught on fire during the failure. There were no occupants inside the vehicle at the time of the failure. No injuries were sustained. There was no Police or Fire report filed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,218.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578502March 20, 2024
STEERING
The contact owns a 2015 GMC Sierra. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The power steering warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V586000 (Steering), but the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576493March 10, 2024
STRUCTURE:BODY
Paint is peeling all over and I see there is a lawsuit for this for my truck. How will this be covered?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576241March 8, 2024
POWER TRAIN
The contact owns a 2015 GMC Sierra 1500 Denali. The contact stated that while shifting the vehicle from park(P) to drive(D), the vehicle hesitated and then jerked into gear. The contact stated that the entire vehicle was shaking when it jerked into gear. The contact stated that the failure was also occurred while shifting the vehicle into reverse(R). Additionally, the failure occurred while slowing down for a traffic signal. The contact stated that the failure was a constant. The contact stated she had not noticed any warning lights during the failure. The contact had taken the vehicle to a local dealer who advised the contact that there were no open recalls for the transmission on the VIN. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575333March 4, 2024
POWER TRAIN, ELECTRICAL SYSTEM
I purchased my truck (15 GMC Sierra z71 4x4) with around 122,000 miles on it. I would be owner #2. Truck ran great. Around 150,000 miles I noticed my truck's transmission start to jerk while accelerating from gear to gear. No engine light ever appeared. Problem stopped. A few days later while dropping my daughter off at school, my truck wouldn't go passed 35 mph. I had to put the shifter in manual and shift to third gear. Other gears would just rev the rpm's to 4 or 5. Since I didn't want to put my family, me and others on the road at risk. I parked my truck and started driving my other vehicle. A few months went by, and my other vehicle had a flat tire, I had to drive my truck to work. On the way home from work, my truck started acting up again, jerking while accelerating. speedometer would go up however truck didn't move. I had to pull over quickly so I wouldn't be broken down in the traffic lane. I turned the ignition off and waited five minutes and started the truck up. I was able to make it home. At this time the engine soon light came on. I ran my scanner on my truck and code P0700 TCM was the only code showing. I had a Gmc dealer look at my truck and stated I would need a new transmission. I have done many months if not almost close to a year of research with results showing that transmission problems just what I was experiencing are a common problem with 2014-2019 chevy and Gmc / Silverado pickups with transmission 6L80. I dropped my truck off at another transmission shop just yesterday 3/3/24 and the results today were I need a new transmission. Torque converter issues. The shop stated that they repair / rebuild almost three chevy / gmc trucks like my truck a week with the same transmission problem. I still owe on my truck and shouldn't have to pay almost 6K for a transmission that is known to be an issue from the start of factory build. I own many older model gm / chevy vehicles and only had one other issue with one which also had a known recall issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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