GMC Sierra Complaints (2018)

371 consumer complaints on file.

#11647578March 11, 2025
ENGINE
Lifters failed and damaged engine at 68000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647739March 11, 2025
POWER TRAIN
When I first bought my 2018 GMC Sierra with the 8 speed transmission it would shift hard from first to second gear. Then at around 58,000 miles my truck also started to have a vibration coming through the steering wheel around 45-55 mph. I took it to the dealership and they changed the transmission fluid and did a software update. I am now at 80,000 miles and my truck still shifts hard from first to second gear and makes a grinding sound when accelerating sometimes. I am afraid to drive my any long distances for fear of the transmission malfunctioning. I have not been back to the dealership since my truck is no longer under warranty. So the problem has not been reconfirmed by a dealer or independent service center or inspected by the manufacturer. There have been no warning lamps or messages or other symptoms. I hope that GM is held accountable for putting a faulty 8 speed transmission in my truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647299March 10, 2025
VISIBILITY/WIPER
The component that failed is the rear glass. Yes, it is available for inspection. The rear glass defogger stopped working and melted the tabs off of the glass and burned the tabs cover. The problem has been confirmed by the dealership and i was advised there is already a recall for this but apparently my vin does not fall under the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645115February 26, 2025
ENGINE
DRIVING 70 MPH ON [XXX] IN MODERATE TRAFFIC WHEN MY VEHICLE SUDDENLY SLOWED DRAMATICALLY AND BEGAN TO SHUDDER . I WAS IN THE MIDDLE LANE OF THREE WESTBOUND MARKED LANES AND WAS ALMOST HIT BY A DRIVER BEHIND ME WHICH HAD BEEN FOLLOWING TOO CLOSELY. THE CHECK ENGINE AND TRACTION CONTROL LIGHT CAME ON AND MY OIL GAUGE WENT TO THE HIGH SIDE. I EXITED ONTO [XXX] AND AT 40 MPH THE TRUCK WOULD SHAKE AND SHUDDER UNTIL I DROVE THE 6 MILES TO MY RESIDENCE. ON [XXX], I HAD THE VEHICLE TOWED TO LASH GMC DEALERSHIP IN JOHNSTOWN OHIO. ONCE THERE THE VEHICLE WAS DIAGNOSED WITH A FAILED LIFTER THAT BROKE INTO PIECES RESULTING IN A BENT ROD AND DAMAGED CAM SHAFT. THE DEALER RECOMMENDED FULL ENGINE REPLACEMENT DUE THE SEVERITY OF THE FAILURE. THE TRUCK IS A 2018 GMC SIERRA DENALI WITH ONLY 65,449 MILES ON IT. IT COST ALMOST $70,000.00 NEW AND THE REPLACEMENT ENGINE COST ME $14,221.96. I FEEL MY PERSONAL SAFETY WAS JEOPARDIZED IN THIS INCIDENT. SINCE THAT TIME I HAVE RESEARCHED THE 6.2 GMC ENGINE ONLINE AND HAVE FOUND REPORTS OF NUMEROUS SIMILIAR FAILURES AND INCIDENTS INVOLVING THE ENGINE IN QUESTION. I TRULY FEEL NHTSA SHOULD TAKE A STRONG LOOK AT THE ENGINE FAILURES INVOLVING THIS ENGINE AND FORCE GMC TO REPAIR OR REPLACE THE ENGINES IN QUESTION DUE TO THE SAFETY ISSUES INVOLVING THE ENGINES FAILURES IN TRAFFIC AND THE RISK ASSOCIATED WITH AN OCCURENCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644812February 25, 2025
ELECTRICAL SYSTEM, POWER TRAIN
My starter quit at 81,000 miles. It has always been a bit weak starting, but I have never had a starter go out on a vehicle at 81,000. I have replaced it, and the rebuilt starter is better than what was ever on this vehicle. I am also having problems with the transmission shuddering, shifting rough in low gear, and sometimes it reverses fast. Repair shops won't even touch the transmission. The dealership stated they couldn't get the problem to replicate the issues even though they know there are issues with the 8 speed transmissions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642694February 14, 2025
POWER TRAIN
Transmission malfunctioned while driving, causing no available power to move the vehicle. Had to coast in neutral and stopped in the road. Towed the truck to the dealer and they confirmed the transmission has failed. No warning lamps present or pre-indication of failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642378February 12, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On February 10, 2025 the vehicle, a 2018 GMC Sierra, caught on fire while parked in the driveway of my home. The vehicle had last been driven earlier in the day with a return to home at approximately 12:45pm. At approximately 7pm I heard a loud pop outside of my home and saw orange light coming through the front windows. Upon going outside, I found the rear of the vehicle engulfed in flames. The fire was coming out around the remains of the license plate, up and around the rear bumper on the left side, and progressing up the tailgate and window hatch on the bed cap. The fire progressed forward over the next few minutes as the fiberglass cap burned. Eventually the fire penetrated the front window of the cap and rear window of the cab and began burning the interior of the cab. About the time the fire department arrived the fuel tank ruptured and began spilling gasoline onto the ground beneath the vehicle. The fuel tank was approximately 7/8 full. The fire department eventually extinguished the fire, but the vehicle was a total loss. My wife and I had been in close vicinity of the vehicle during the afternoon hours and had noticed nothing unusual. There had been no unusual issues with the vehicle during the prior drive, which had been a 5 minute drive to/from a local home supply store. There was collateral damage to the front of my house as a result of the heat from the fire, as well as damage to the driveway. If the vehicle had been parked in the garage it is resonable to assume that the house would have been destroyed.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11641037February 6, 2025
ENGINE
I have a 2018 GMC Sierra 1500 with a 6.2 motor. Back in December of 2024, I had to replace a tie rod, cam shaft, and the lifters. $8400 to get everything replaced. Since my warranty had expired, I had to pay all of this out of pocket. I know there is currently an investigation going on in GMC's 6.2 motors. Almost 900,000 engine failures. This is unacceptable. GMC just needs to man up and send out the recall notice. Since I have already had to pay for my replacements, GMC should do the right thing and and cut me a check.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641198February 6, 2025
SERVICE BRAKES
I noticed there was an issue regarding the break assist system in my vehicle a few months ago when I went to go for a drive. It is available to be inspected. The issue regarding safety revolves around the difficulty to break. The low amount of brake availability is dangerous in the case of a situation that if I needed to break quickly it is extremely difficult to. I have not had a certified individual confirm the issue at this time. It has not been inspected. The warning message "Break Assist" comes up every time I try to utilize the brakes. I know there are previous recalls, although when I have tried to see if my truck falls under those recalls it does not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640869February 5, 2025
POWER TRAIN
Vehicle jumps when shifting gears. When coming to a stop it jumps Forward. Hard shifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640910February 5, 2025
POWER TRAIN
Knocking, stalling, shaking, lost of power and steering problems. Serviced transmission twice and I was advised to serve every 30000 miles!!! I owned several types of vehicles but I never heard such things before. Technician told me that apparently many GMC customers reported same problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640668February 4, 2025
ENGINE
Lifters and cams fatal failure, requiring extremely pricy replacement of the parts affected or replacement of the entire engine!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639787January 31, 2025
ENGINE
My 2018 Silverado 1500 has had 3 cylinder 4 misfires over a 9 month period that had to be repaired after warranty. This caused the repair/replacement of the lifters. I have had this happen for a forth time this year January 7 2025 with the same code of "cylinder 4 misfire". That means four of the same issues in one year. I can be driving along smoothly, then suddenly from one light to the next, the check engine light comes on with the misfire to cylinder 4 coming on. It was shared with me the AFM can cause this to happen. On the third time of misfire, I saw a little smoke, then once it was repaired with lifters replaced, no smoke and back to running smoothly. This time the intake cam lobe was scored which voided the warranty. I am now at a crossroad as to what to do now, and have parked the truck for now. It is my understanding the 5.3L engine was considered a solid engine until the AFM was installed. Did I mention this is the first "truck" I have ever owned? I have had a Chevrolet vehicle since I was able to drive, and have never had engine problems of this magnitude. My concern now is that this could cause my engine to lock up while I'm driving around and cause a possible accident. I depend on this truck as my mode of transportation, but now I have to make a decision that impacts me greatly as a senior citizen on a fixed income.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639915January 31, 2025
ENGINE
The failure was a lifter collapsed in my vehicle's motor. I had reduced power and major shuttering due to the issue. If I had been towing a load I would have possibly become a hazard by not maintaining a speed that would have been able to keep up with traffic flow. Also if I had been in an congested traffic area I would have been slower to clear or have major breakdown causing increased backups. It was confirmed by a local shop. There were no warning lights at the time of incident, nor leading up to this incident. Fortunately no accidents or disruptions happened and I had to be towed in to a repair shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639603January 30, 2025
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
The contact owns a 2018 GMC Sierra 1500. The contact stated while driving approximately 35 MPH with the rear window defroster activated, there was a burning rubber odor inside the cabin of the vehicle and there was smoke coming from the rear window area. While inspecting the rear window the contact discovered that the rear window connector cover had melted, and the wire connections were a burning amber color, but no flames were present. After disconnecting the electrical connections, approximately 30 seconds later the rear glass panel on the passenger side suddenly shattered. No injuries were reported. The contact’s young daughter was seated in the rear during the failure. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 60,952.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638301January 24, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2018 GMC Sierra 1500. The contact stated that while driving on the highway at various speeds, the vehicle occasionally shuts off. The contact stated that several unknown warning lights were illuminated. The contact stated that the vehicle was pulled over to the side of the road and restarted. The contact was able to continue driving. The vehicle was taken to a local dealer and was diagnosed; however, the cause of the failure was not found. The contact was informed to take the vehicle back to the dealer if the failure returned. The manufacturer was notified of the failure. The approximate failure mileage was 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637228January 21, 2025
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
Electrical system turns off power steering while driving Dashboard lights up like a Christmas tree service track service brake stability Had this service back in 2022 August the problems have resurfaced there are no recalls have spent lots of money and still failing Spent almost a year at the dealership fast forward to years later the same problem is occurring I am running out of money
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637193January 20, 2025
ENGINE
Engine failed before 100,000 miles. Lifter failed leading to a damaged camshaft and replacement of lifters being require. Required 10,000$ in repairs. Failure light appeared suddenly. No issues were known of ahead of incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636642January 17, 2025
POWER TRAIN
When accelerating (at times) truck will shudder. Sometimes barely noticeable, sometimes violently. Was told by dealership that torque converter is going out and will be $4000 to replace but may not even fix issue. Looking online, appears that MANY (1,000’s) people are having same issue and that there is even a class action lawsuit about this issue. But no investigation by NHSTA yet, even though I can see many many complaints of similar issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633797January 3, 2025
POWER TRAIN
Shaking when accelerating. Sometimes so extreme it feels like you have been hit by another car. Random, inconsistent, and comes out of nowhere
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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