GMC Sierra Complaints (2016)

457 consumer complaints on file.

#11573594February 23, 2024
ELECTRICAL SYSTEM
2016 GMC SIERRA SHARK FIN ANTENNA GETS WATER UNDER AND DESTROYS ONSTAR, NAVIGATION, AND COMPASS OPERATION. THIS IS RECALLED IN 2015 BUT DOES NOT INCLUDE 2016 THAT HAVE THE EXACT SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573286February 22, 2024
ENGINE
The contact owns a 2016 GMC Sierra 1500. The contact stated that while operating the vehicle, a loud noise was present coming from the engine compartment. The contact stated that the check engine warning light remained illuminated, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer who diagnosed that the engine camshaft and lifters had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 96,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572367February 16, 2024
UNKNOWN OR OTHER
Rear window exploded make it a full recall finally. Jeez.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11569266February 1, 2024
FUEL/PROPULSION SYSTEM
Bosch CP4 fuel pump failure that shut down vehicle while driving, luckily did not cause an accident. Would not restart. Damaged entire fuel system including injectors and now have $17,000 in damage that needs repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562054December 27, 2023
AIR BAGS
Truck says service airbag when it only had 148,867 miles. Was told its passenger side front by dealership. All other airbags are fine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560901December 19, 2023
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
The contact owns a 2016 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the engine started making a ticking sound and the vehicle independently turned off. The contact stated that he was on a busy street in the middle of traffic when the failure occurred and was almost involved in a road rage incident with an upset driver. The contact opened the hood and noticed that the battery cable was smoking and was burned. The vehicle was towed to an independent mechanic who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560076December 14, 2023
POWER TRAIN
Transmission shakes constantly not just when shifting. Repair shop says this is not repairable and is a common issue in trucks like mine. 2016 GMC Sierra. Vibrations are significant enough to cause a safety issue. Getting worse with time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558129December 2, 2023
SERVICE BRAKES
Braking system is malfunctioning while driving at slower speeds. It has malfunctioned while backing up and almost hit another vehicle. It also malfunctioned while coming to a stop light. Brake system is not working as it should and is feeling spongy upon braking. It feels like the brake pedal is all the way to the floor before it will eventually stop the truck. In researching this problem, there was a recall on the secondary brake system back in Feb of 2020. I bought the truck in June of 2020. I never got any information that there was a recall from the dealership I bought it from. I am unable to drive my truck due to this problem. I have not taken the truck to a GMC dealer as of yet but planning to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555164November 14, 2023
SERVICE BRAKES
Brakes go out at low speeds, especially in reverse. Makes it really hard to stop vehicle. It happens at least once every couple days and seems to be getting progressively worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550377October 17, 2023
STEERING
Lost power steering at low speed, radio, ac and power to screen shuts off. Once the wheel is turned to the middle the power comes back on. Ive fixed this issue already last year and now again its happened a year later, they say now at 65,000 it is a rack and pinion when last year they said it was the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549427October 11, 2023
FUEL/PROPULSION SYSTEM
This is a 2016 GMC 3500 Denali truck with 70,000 miles on it. The Bosch fuel pump threw metal shavings into the fuel system. This is a known issue with GMC trucks with a Bosch CP4 fuel pump for 2011-2016. The engine suddenly quits running leaving the driver without power steering or power brakes. It happened to me when pulling a 14,000-pound 5th-wheel RV. Fortunately, I was on an interstate outside of Grand Junction CO and the road was flat. If I had been in the mountains going downhill and the engine quit I'd likely caused an accident perhaps fatal. GMC quoted me $16,000 to repair. Again, this is a known issue at GMC but they refuse to do anything about it. GMC Dealership in Grand Junction performed the analysis and advised me to drive it home to Phoenix. I got 60 miles when the engine quit. Cost me $1,600 to get the truck returned to my GMC Dealer in Phoenix and another $1,600 to get my trailer back home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543060September 7, 2023
POWER TRAIN
The transmission overheated due to a poorly manufactured torque converter which caused my truck to come to a sudden stop on the interstate nearly being struck by several semi tractor trailers leaving my family and I in a dangerous situation. Upon research the torque converter and the thermal bypass valve fail causing the transmission to overheat with no warning whatsoever. It massively blew smoke out of the tailpipe blocking all lanes of traffic, completely unable to see that I'm broke down and nearly caused several accidents. Police was not notified since no accident occurred. The transmission preformed as its supposed to. No hard shifts or slipping between gears. This needs to be addressed by the NHTSA and GM as it's a huge safety issue. With no warning light indicating the transmission is reaching critical heat levels and shutting down poses a risk in the event you're towing a trailer/camper (As I was). Or even worse happening to those who live where they drive up and down steep mountain grades.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541501August 29, 2023
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
The electrical system keeps throwing a code for short to ground as well as low voltage codes. The voltage gauge on the dash shows either over charging or under charging. The in dash radio and screen shut off and turns back on by itself while driving down the road. Occasionally while backing up or pulling forward the truck completely stalls. The transmission was subject to the shudder issue, we took it to King Cadillac in Lake City, SC for the transmission flush. After the flush we have not felt the shudder, but instead Occasionally when pulling off from a dead stop, or while crossing the very busy highway my house is on the truck looses momentum almost as if the transmission is failing to engage at all, and all of the sudden about 15 seconds later it engages and accelerates at a rapid rate. The steering is extremely loose in the tires, however the steering wheel engages after about 3/4 of an inch. I have taken it to said King Cadillac multiple times and they maintain that the steering is 100%. Although I can not let go of the steering wheel and continue straight for any length of time. I am constantly having to adjust the steering to match the pull of the vehicle to avoid changing lanes or running of the road. After 60mph the tire shake is horrible, after 70mph it is hard to keep the truck in its lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540625August 24, 2023
POWER TRAIN
Transmission problems. Had to replace at 95,000 miles. Seeing problems online with same GM pickups with less miles and transmissions going out. General Motors has a problem and not addressing it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538172August 13, 2023
SERVICE BRAKES
While parking in San Francisco after driving for about 100 miles, the brakes felt they had lost all power, the pedal was pressed down to the floor and caused the braking distance to increase drastically. There was a fence post to the left of my truck. So I was going to go forward a little then back up and straighten out to pull forward and finish parking. Going slow 3-5MPH I pressed the brake and the truck kept going forward, I felt a shake from the brake pedal and then no pressure, straight to the floor, then the brake pedal didn’t return up. i kept pressing/pumping the brake pedal but still felt like there was no power at all. When you released the brake pedal the pedal would not return to the top like normal. So the truck would not stop, it felt like forever, but when the truck did stop it had just come to rest on the fence post left of me, causing a small dent on the, rear passenger, driver side door. This was really scary because I was parking on a ocean pier and I though I was going to go into the fence in front of me and then into the water. I know now that that was most likely not going to happen because of the low speed I was going at but non the less SUPER SCARY. So now I have a dent on my truck and I am also scared to drive the truck because the brakes might not work when I need them too.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11535778August 1, 2023
SERVICE BRAKES
Power brake booster failed, truck would not stop in a timely manner
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11534128July 24, 2023
ENGINE
The contact owns a 2016 GMC Sierra 1500. The contact stated while driving 65-70 MPH, there was a clicking sound coming from the vehicle. The contact stopped and examined the vehicle and became aware that the clicking sound was coming from the engine. The vehicle was taken to the dealer who stated that the lifters needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 102,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533936July 23, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
My truck started having a strong fuel smell by drivers door. 7/11/23 I took to the GM dealer to address strong fuel smell. The dealer at Patriot GMC said they would have to drop the tank and do smoke test to locate leak. They reported no leaks found that it looked like possible fuel on top of tank from over filling and spill. I explained I didn't overfill tank or spill any gas. Picked up truck after being told no fault found. I had to pay $539.91 to drop gas tank for testing and to check fuel pump.7/17/23 [7/11-7-17] I explained no trouble with starting or stalling with fuel pump and I just had gas smell really strong. Engine light came on when I left shop so I called dealer and explained my truck was running fine and now engine light on. I brought it back to shop after a week of testing and put back in shop on 7/17/23 They took the code and it came back as EVAP system issue. Code P0449 They said my EVAP Vent Solenoid valve circuit was open. Circuit tested terminal 1 pin loose. Terminal in connector replaced. Vent valve tested. The mechanic stated now running as designed. Multi point inspection completed. Picked up vehicle and stopped at store because I could smell gas real strong inside my cab and under hood. I contacted dealer for third time about gas smell and this time I asked for shop manager to come to vehicle so I could make sure he could smell how strong the gas smell was and now it was coming from front hood area into ac vents and into cab and it was making me nauseous and scared of fire issue. He said he would get it fixed. Received call yesterday stating that they found a small crack in fuel pump and my truck was ready for pick up. This is the same recall notice I have read about on major recall of GMC vehicles due to crack in fuel pump. My truck is a 2016-2017 but I don't see it on the recall list or have I been notified of the issue. #N192283991 Safety issue Pressure regulator cracks fuel pump. 19V837000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533406July 20, 2023
SERVICE BRAKES
Brakes will sometime seize up and not allow car to stop in sufficient time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533452July 20, 2023
ENGINE
Vehicle is a Duramax Diesel engine with a CP4 fuel pump. The pump went out and the entire line/system has to be replaced. While driving the vehicle it lurched, made a noise then went to reduced power mode and shut off. Luckily we had just pulled off from a stop sign, if that happened and the speed of 55 it could of been far worse. Then engine would not restart and had to have vehicle towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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