GMC Sierra Complaints (2015)

916 consumer complaints on file.

#10821641January 22, 2016
EXTERIOR LIGHTING
90% OF MY DRIVING IS AT NIGHT. I DRIVE ON MIXED ROADWAYS. I FIND THAT THE HEADLAMPS ON MY GMC SIERRA ARE INADEQUATE AT BEST. I BROUGHT THE SIERRA TO THE DEALER, WHO PERFORMED A TSB, AND ALTHOUGH IT IMPROVED THE LIGHTING, IT IS STILL WAY BELOW PAR. IT'S AS IF I'M DRIVING A 20 YEAR OLD CAR WITH YELLOWED OUT LENS COVER. IN RAINY WEATHER, THE HEADLAMPS ARE NONEXISTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819296January 11, 2016
WHEELS
I BOUGHT A NEW 2015 GMC DOUBLE CAB 2500 HD Z71 4X4 PICK UP TRUCK IN MAY 2015 IT HAS FACTORY EQUIPPED LT 265X70X17 BRIDGESTONE DURAVIS 7 PLY TIRES. I TOOK IT ON A UNLOADED 9000 MILE ROAD TRIP AFTER ABOUT 7000 MILES I NOTICED THE TRUCK WAS NOT HANDLING LIKE IT SHOULD IT WANTED TO GO STRAIGHT THRU CURVES IT WONDERED AND PULLED LEFT OR RIGHT. I TOOK IT TO THE GMC DEALER IN SPOKANE WASHINGTON THE FOUND THAT THE ALIGNMENT TOW-IN AND RIGHT SIDE CASTER WAS OFF. THIS IS NOT MY FIRST GM TRUCK THE LAST ONE I DROVE 93000 MILES AND NEVER NEEDED AN ALIGNMENT. WHILE DRIVING TO BEND OREGON THE PROBLEM REOCCURRED. I TOOK IT TO THE CHEVROLET GM DEALER IN BEND ALIGNMENT CHECK WAS OK THEY SAID IT MAY BE TIRE PRESSURE RELATED I AM USING THE RECOMMENDED COLD TIRE PRESSURE OF 65 PSI FRONT AND 70 PSI REAR UNLOADED NOT PULLING ANYTHING. UPON RETURNING TO PRESCOTT ARIZONA I TOOK IT TO TIMS GMC DEALER AND THE ALIGNMENT WAS OK. I EMAILED BRIDGSTONE THEY REFERRED ME TO THE PHOENIX BRIDGESTONE DEALER THEY SAID THE TIRES FOR THAT TRUCK SHOULD BE LT 245X75X17 FIRESTONE NOT BRIDGESTONE. THEY SAID THEY WOULD CHANGE THEM OUT BUT NEED AN OK FROM THE GMC DEALER. THE PRESCOTT TIMS GMC DEALER REFUSED TO ACCOMMODATE THE REQUEST. CHECKING WITH SEVERAL TIRE DEALERS IN PRESCOTT THE TIRE REQUIREMENTS FOR A 2500 TRUCK ARE A FULL 10 PLY TIRE NOT THE 7 PLY FACTORY INSTALLED TIRE. NOTE: THE BRIDGESTONE TIRE HAS A 2 PLY SIDEWALL..... A MICHELIN 10 PLY TIRE HAS A 3 PLY SIDEWALL THIS MAY BE PART OF THE PROBLEM. THE RIM WIDTH IS.....7.5............LOAD INDEX..121/118.......SPEED RATING........Q.... COLD PRESSURE OF 80 PSI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819040January 8, 2016
EXTERIOR LIGHTING
THE HEADLIGHTS ON MY VEHICLE ARE UNSAFE FOR NIGHT DRIVING IN UNFAMILIAR ROADWAYS. BESIDES BEING VERY DIM, ANYTHING 60-70 FEET AHEAD OF YOU CAN'T BE SEEN. THERE IS A CUTOFF LINE THAT BLOCKS ROADSIDE OBJECTS AND THE CUTOFF TOP BAR THAT DOESN'T ILLUMINATE ROAD SIGNS OR STREET MARKERS. IMAGINE HOLDING A SHOE BOX TO YOUR FACE WITH BOTH END REMOVED AND THAT DESCRIBES DRIVING WITH THIS UNSAFE SYSTEM. I THOUGHT MINE WAY AN ISOLATED CASE BUT "PROBLEMS WITH GMC HEADLIGHTS" ON THE INTERNET CLEARLY SHOWS A MAJOR PROBLEM THAT NEEDS TO BE RECALLED AND REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819095January 8, 2016
UNKNOWN OR OTHER
2015 GMC SIERRA 1500 HAS A VIBRATION PROBLEM. BEEN IN SHOP 2 TIMES SO FAR WHEELS AND TIRES BALANCED. STILL THE VEHICLES VIBRATES AT SPEEDS 77 AND UP AT 85 YOU CANT STAND TO BE IN VEHICLE HAVE DROVE ON NEW PAVEMENT, INTERSTATE, CHANGED LANES STILL NO CHANGE. I HAVE A VIDEO ON THIS AS WELL AS A LOT OF VIDEOS ON U TUBE TO SHOW VIBRATION AT HIGHWAY SPENDS THIS IS A PROBLEM ON 2014 AND 2015 AND THE DEALERSHIP AND GM STATES THIS IS NORMAL BUT WILL NOT GIVE YOU THAT IN WRITING THEY STATE THEY ALL DO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818146January 5, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 GMC SIERRA. WHILE DRIVING AT VARIOUS SPEEDS, BOTH LOW AND HIGH BEAM HEAD LAMPS FAILED TO FULLY ILLUMINATE, WHICH DIMINISHED THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000. UPDATED 04/06/16*LJ THE CONSUMER STATED THE VEHICLE LIGHTS ARE WORKING, BUT THEY DO NOT ILLUMINATE THE ROAD WELL ENOUGH. UPDATED 11/21/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817419January 2, 2016
EXTERIOR LIGHTING
HEADLIGHTS AREN'T WIDE ENOUGH MAKING IT VERY DANGEROUS TO MAKE A LEFT OR RIGHT TURN AND VERY DANGEROUS IN MOUNTAINOUS AREAS GMC FINALLY PUT BRIGHTER BULBS IN AND HASN'T FIXED THE PROBLEM. THIS HAS BEEN ONGOING SINCE MAY 2014 AND GM DOESN'T CARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811940December 23, 2015
EXTERIOR LIGHTING
HEADLIGHTS ARE NOT SAFE TO BE USED IN THE DARK. DRIVING ON CURVY, HILLY ROADS IS VERY DANGEROUS. CAN NOT SEE WELL. HIGH BEAMS BARELY DIFFERENT FROM LOW BEAMS. LIVE IN TOWN SO THIS WAS FIRST TIME OUT ON ROAD AT NIGHT. SCARY. CAN'T IMAGINE WHAT IT WOULD HAVE BEEN LIKE IN RAIN OR SNOW STORM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811353December 20, 2015
EXTERIOR LIGHTING
THE HEADLIGHTS DO NOT PROVIDE ADEQUATE LIGHTING OF THE ROAD WHICH MAKES IT VERY DIFFICULT TO DRIVE SAFELY AT NIGHT . I HAVE TRIED TO WORK THROUGH GMC THEY CHANGED THE BULBS TO A DIFFERENT VENDOR BUT DIDN'T HELP. GMC NOW IN THE 2016 ARE USING HID BULBS THEY ALSO USED A DIFFERENT LIGHTING SYSTEM IN THE 2014 . THE LOCAL GMC DEALER AGREES THAT THE LIGHTING COULD LEAD TO POSSIBLE ACCIDENT . THE LUMEN OF THE BULBS ARE DOWN AROUND 1200 WHICH IS HALF OF THE NORMAL LUMENS TO PROVIDE ADEQUATE STOPPING OR VISUAL OF THE ROAD. PLEASE HELP US OWNERS AS THIS VEHICLE IS VERY DANGEROUS TO DRIVE AFTER DARK. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810811December 16, 2015
STEERING
STEERING WHEEL AND TRUCK VIBRATES/SHAKES AND VARIOUS SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809330December 9, 2015
STEERING, WHEELS
HAVING TIRE ISSUES WITH MY NEW 2015 GMC 2500 4WD PICK UP THE BRIDGESTONE TIRES THAT ARE INSTALLED AS FACTORY EQUIPMENT SIZE 265X70X17 LOAD RANGE 'E' THEY HAVE A TENDENCY TO WONDER AND AT TIMES AND NOT FOLLOWING A CURVE. THE ALIGNMENT WAS OUT AND REALIGNED BY GMC AT 7000 MILES. THE PROBLEM DIDN'T GO AWAY. I CALLED A BRIDGSTONE DEALER AND HE SAID THE TIRE SIZE WAS INCORRECT THEY NEED TO BE 245X75X17 LOAD RANGE 'E' FIRESTONE TIRES.GM IS REFUSSING TO PUT ON THE CORRECT SIZE. I CHECKED WITH MICHELIN AND THEY RECOMMEND 245X75X17 LOAD RANGE 'E' TIRES. THE NEW 2016 GM 2500 VEHICALS HAVE 245X75X17 LOAD RANGE 'E'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808131December 3, 2015
EXTERIOR LIGHTING
THE HEADLIGHTS ON 2015 SIERRA 2500HD DENALI ARE SAFETY HAZARDS THEY DO NOT ILLUMINATE FAR ENOUGH AHEAD OF YOU AT NIGHT TO SEE ROAD HAZARDS IN FRONT OF YOU AT NORMAL DRIVING SPEEDS, THEY ARE ESPECIALLY LACKING ON RURAL ROADS, WHERE ANIMALS MIGHT BE ON THE ROADWAY. THEY BARELY ILLUMINATE (VERY DIM AND UNREADABLE), THE LICENSE PLATE ON A VEHICLE IN FRONT OF YOU TRAVELING AT REGULAR NIGHT TIME DISTANCES, GIVING YOU VERY LITTLE REACTION TIME TO REACT IN CASE OF HAZARDS. WE HAVE A NEW VEHICLE LESS THAN 3000 MILES AND FIND THIS VEHICLE VERY DANGEROUS TO DRIVE AT NIGHT OR IN POOR LIGHTING. THE DEALER TOLD US THERE WAS NOTHING THEY COULD DO, CONSIDERING TRYING TO FIND SOME TYPE OF AFTER MARKET LIGHTING TO ADD TO THE VEHICLE TO AID IN NIGHT TIME DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806680November 25, 2015
SUSPENSION:REAR, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500 EQUIPPED WITH BRIDGESTONE TIRES, TIRE LINE: DUELER H/T 684 II, AND TIRE SIZE: P255/70R17 (N/A). THE CONTACT STATED THAT THE REAR DRIVER SIDE TIRE HAD LARGE PIECES OF TREAD DETACHING FROM THE CENTER OF THE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED AND THE FAILURE WAS UNDETERMINED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE OF THE TIRE AND THE VEHICLE WAS 2,416.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788736November 5, 2015
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
HEADLIGHTS ARE VERY POOR (WHEN WET ROAD OR IN TOWN) CANNOT TELL THEY BURNING...I HAVE 20/20 VISION......ON SLOW DOWN DOES NOT DOWN SHIFT....CANNOT ACCELERATE....THE STARTER HANGS UP ON START AS IF DOES NOT FIRE OR NO FUEL PUMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788063November 3, 2015
POWER TRAIN, VISIBILITY/WIPER
THE TRANSMISSION SEEMS TO SLIP OR HESITATE AT TAKEOFF. THE RUNNING LIGHTS ARE TOO DIM TO SEE DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785655October 23, 2015
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT ON RURAL HIGHWAYS, TOWING MY FIFTH WHEEL TRAILER, IN AZ, CA AND OR WITH NO OTHER LIGHT SOURCES NEARBY THE HEADLIGHTS WERE DIMMER THAN THOSE I AM USED TO MAKING WILD ANIMALS AND PEOPLE ALONG THE ROAD DIFFICULT TO SEE. THE INSTANCES WHEN I NOTICED THIS WERE ALL IN SEPTEMBER 2015 . THIS MORNING MY DEALER, ROBIDEAUX MOTORS IN COEUR D'ALENE, ID, CHECKED OUT THE PROBLEM AND TOLD ME THAT THE LIGHTS APPEARED THE SAME AS OTHER SIMILAR MODELS AND THEY COULD NOT DUPLICATE THE ISSUE (REPAIR ORDER #193940). I WAS NOT SURPRISED AS I HAVE SEEN NUMEROUS SIMILAR REPORTS ON INTERNET BLOGS AND I EVEN UNDERSTAND GM IS BEING SUED OVER THE SAME ISSUE (2013 AND 2014 MODELS) IN A CASE IN CALIFORNIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777902September 27, 2015
ELECTRICAL SYSTEM
THE INFOTAINMENT SCREEN IS VERY DISTRACTING WHEN DRIVING AT NIGHT. REGARDLESS OF THE SYSTEM DISPLAYED, (RADIO, PHONE, OR JUST THE CLOCK/OFF SCREEN), THE LIGHTING IS TOO BRIGHT. THIS IS EXTREMELY DISTRACTING TO THE DRIVER. THE DASH LIGHT DIMMER CONTROL SWITCH WORKS THE DASH LIGHTS AND THE INFOTAINMENT SCREEN. IF ONE WERE TO DIM THE DASH LIGHTS SO THAT THE INFOTAINMENT LIGHT IS LOW ENOUGH TO BE ACCEPTABLE, THEN THE DASH LIGHTS ARE TOO LOW TO BE EFFECTIVE AND USED. THE INFOTAINMENT SCREEN SHOULD HAVE A SEPARATE REMOTE SWITCH KNOB TO CONTROL JUST THE INFOTAINMENT SCREEN. I CONTACTED THE GMC CUSTOMER SERVICE #, AND THEY CONFIRMED THAT THIS IS THE WAY IT IS DESIGNED, AND COULD NOT BE ALTERED OR ADJUSTED. CLARIFICATION ON THE DATE OF INCIDENT AND MILEAGE ABOVE, AS THIS HAS OCCUERED SINCE DAY OF PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767492September 22, 2015
AIR BAGS, POWER TRAIN
TL* 2015 GMC SIERRA. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO COAST BACKWARDS AND COLLIDED INTO THE SIDE OF A BUILDING WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. AFTER THE CRASH, THE GEAR SHIFTER REMAINED IN PARK. THE VEHICLE WAS NOT DIAGNOSED, BUT WAS CURRENTLY BEING REPAIRED FOR DAMAGES SUSTAINED FROM THE CRASH. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V374000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE CONSUMER WHO WROTE IN, WORKS AT THE CAR WASH. AN EMPLOYEE AT THE CAR WASH, DROVE THE VEHICLE OUT OF THE CAR WASH AND PLACE THE VEHICLE IN PARK TO HAVE THE DETAIL WORK COMPLETED. THE VEHICLE WAS LEFT WHILE ANOTHER VEHICLE WAS RETRIEVED FROM THE CONVEYOR BELT. THE GMC ROLLED BACK AND CRASHED INTO THE CAR WASH BUILDING. APPARENTLY, THE EMPLOYEE THOUGHT THE VEHICLE WAS IN PARK, WHEN IT WAS IN FACT IN NEUTRAL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10766547September 21, 2015
POWER TRAIN, FUEL/PROPULSION SYSTEM
VEHICLE RANDOMLY AND REPEATEDLY SHIFTS INTO NEUTRAL FROM DRIVE, WITOUT ANY INPUT FROM DRIVER, DURING NORMAL DRIVING CONDITIONS. VEHICLE RANDOMLY AND REPEATEDLY LOSES ACCELERATOR PEDAL CONTROL AND FUNCTIONALITY DURING NORMAL DRIVING CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765310September 19, 2015
EXTERIOR LIGHTING
THE HEADLIGHTS ON THIS TRUCK ARE TERRIBLE. VERY DIM LIGHT, CAN'T SEE TO SIDE WHILE MAKING A TURN. THE HIGH BEAMS DOESN'T MAKE MUCH OF A DIFFERENCE. CONTACTED GMC DIRECTLY AND THEY JUST REFER ME TO TH DEALERSHIP. LOOKING INTO AFTER MARKET LIGHTS. LOOKS LIKE THEY MAY NOT BE LEGAL.SO MANY COMPLAINTS WHEN WILL SOMETHING BE DONE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763365September 13, 2015
POWER TRAIN, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
DRIVING MY NEW 2015 GMC $52,000 GMC SIERRA, I NOTICED A DISTINCT SLIPPING/HESITATION/GENERAL ROUGHNESS WHEN ACCELERATING FROM A DEAD STOP. THE TRUCK SEEMED TO EITHER HAVE A TRANSMISSION OR ENGINE PROBLEM. TOOK IT BACK TO DEALERSHIP FOR THEM TO CHECK, AND THEY INDICATED THAT THIS WAS "NORMAL" AND IT WAS JUST THE "CYLINDER DEACTIVATION" FEATURE PERFORMING AS DESIGNED. I EXPLAINED TO THEM THAT CYLINDER DEACTIVATION ONLY TYPICALLY HAPPENS AT HIGHWAY SPEEDS AND ESPECIALLY NOT FROM A STAND STILL. THEY STUCK BY THEIR STORY AND AGAIN STATED THIS WAS NORMAL. MY SON CAME TO SEE ME AND DROVE MY NEW TRUCK. OF COURSE THE TRUCK HESITATED AND SLIPPED FROM A DEAD START. "WHAT'S WRONG WITH YOUR NEW TRUCK DAD?" HE ASKED. I TOLD HIM IT WAS 'NORMAL AND HE JUST ROLLED HIS EYES. THIS IS NOT NORMAL FOR EVERY SIERRA THAT GMC MAKES WITH THE 5.3 ENGINE AND 6 SPEED TRANSMISSION WOULD DO THIS. I HAVE READ ON NUMEROUS MESSAGE BOARDS AND WEBSITES WHERE THIS IS AN ISSUE AND GM NEEDS TO FIX THE PROBLEM. ALSO, THE HEADLIGHTS ARE EXTREMELY DIM AND ARE BARELY USABLE. AS OTHERS HAVE STATED, I CAN ONLY SEE MAYBE 20-30 FEET IN FRONT OF ME AND NOT VERY BRIGHT AT THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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