GMC Sierra Complaints (2015)

916 consumer complaints on file.

#10840233March 7, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 GMC SIERRA. WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE SUFFICIENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840159March 6, 2016
EXTERIOR LIGHTING
THE LOW BEAMS ONLY ILLUMINATE 40 TO 50 FEET DOWN THE ROAD. THE HIGH BEAMS PROVIDE VERY POOR VISIBILITY. THERE IS ABSOLUTELY NO SIDE ILLUMINATION. THIS IS A CHALLENGING VEHICLE TO DRIVE AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840066March 5, 2016
EXTERIOR LIGHTING
PROJECTOR-STYLE HEADLAMPS ON 2015 GMC SIERRA PROVIDE INADEQUATE ILLUMINATION-EVEN AFTER MANUFACTURER SERVICE BULLETIN WAS PERFORMED, STILL VERY UNSAFE TO DRIVE AT NIGHT IN AREA WITH NO STREET LIGHTS-LITERALLY NO SIDE ILLUMINATION, AND DISTANCE IN FRONT OF VEHICLE IS NOT ILLUMINATED ADEQUATELY. GMC (GM) CHANGED HEADLAMP DESIGN IN 2016 TO CORRECT THIS, BUT HAS OFFERED NO ASSISTANCE TO OWNERS OF 2014-15 VEHICLES. I'VE HAD SEVERAL CLOSE CALLS WITH DEER AT NIGHT DUE TO SUCH POOR LIGHTING. MY PREVIOUS, 10 YR. OLD TRUCK HAD BETTER HEADLIGHTS! HOPEFULLY SOMETHING CAN BE DONE TO CORRECT THIS ISSUE. COMPLAINED TO DEALER, TO GMC CUSTOMER SERVICE, NOW WHAT? SEEMS THE MANUFACTURER HAS NO PLANS TO HELP. HEADLAMP DESIGN WAS POOR, ONLY USES A SINGLE HALOGEN BULB FOR HIGH & LOW BEAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839187March 1, 2016
POWER TRAIN
DRIVING NORTH ON THE GARDEN STATE PARKWAY IN THE CENTER LANE IT FELT LIKE I HAD A BACK TIRE BLOWOUT BUT WHAT HAPPENED WAS MY REAR AXLE BROKE CAUSING MY VEHICLE TO BE EXTREMELY HARD TO CONTROL. I WAS TRYING TO STEER THE VEHICLE BUT COULD NOT CONTROL THE TRUCK, IT FELT LIKE I HAD LIMITED BRAKING ABILITY, SMASHING INTO GUARDRAIL IT FINALLY CAME TO A STOP.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10838811February 28, 2016
EXTERIOR LIGHTING
THE HEADLIGHTS OFFER VERY POOR PERFORMANCE AT NIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838814February 28, 2016
EXTERIOR LIGHTING
I LIVE IN THE MOUNTAINS OF TEHACHAPI, CANNOT SEE A THING WHEN DRIVING THE MOUNTAIN ROADS. MAYBE 40-50 FEET IN FRONT OF THE TRUCK NOTHING TO THE SIDE. MAKING A TURN IS LIKE ALMOST DRIVING WITHOUT LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837652February 23, 2016
EXTERIOR LIGHTING
THE HEADLIGHTS WITH WHICH THIS VEHICLE ARE EQUIPPED ARE DIM AND UNSAFE. I HAVE OWNED MANY VEHICLES, INCLUDING SEVERAL MADE BY GM, AND THIS ONE IS THE WORST. THE ILLUMINATION OF THE ROADWAY IS INSUFFICIENT TO DISCERN HAZARDS ON/NEAR THE ROADWAY AT NIGHT. THIS IS TRUE AT ANY REASONABLE SPEED AND IS MUCH, MUC HWORSE DURING INCLEMENT WX, PARTICULARLY WHEN RAINING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837682February 23, 2016
EXTERIOR LIGHTING
THE PERFORMANCE OF THE GMC HEADLIGHTS SEEMS TO BE WAY BELOW PAR. THIS TRUCK HAS THE WORST HEADLIGHTS I HAVE EVER OWNED. IN MY OPINION THIS IS A SAFETY HAZARD TO MYSELF AND THE PUBLIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837338February 20, 2016
EXTERIOR LIGHTING
DRIVERS SIDE, IN-MIRROR (WITH EXTENDABLE, MANUAL, TRAILER MIRROR) TURN SIGNAL TOO BRIGHT OR SHOULD BE SHIELDED FROM DRIVERS EYES. BLINDINGLY BRIGHT FOR MAKING LEFT-HAND TURNS. PROBLEM WORSENS AS AMBIENT LIGHT IS REDUCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825769February 12, 2016
EXTERIOR LIGHTING
THE HEAD LIGHTS ON THIS TRUCK ARE VERY BAD. I SPENT 45,000 DOLLARS ON SOMTHING THAT SHOULD NOT BE A PROBLEM. ON HIGH BEAMS THE DRIVERS SIDE HEAD LIGHT GOES ALMOST STRAIGHT OUT FROM THE TRUCK. ON THE PASSENGERS SIDE THE HIGH BEAM LIGHT GOES OUT TO LEFT . IT 'S LIKE THE RIGHT SIDE LIGHT IS GOING TO MIDDLE OF TRUCK. YOU CAN REALLY SEE IT ON A DARK ROAD WITH ROAD BANKS OR TREES ON BOTH SIDES OF THE ROAD.I TOOK TO DEALER AND THEY CHECKED IT OUT WITH ANOTHER TRUCK. BIG DEAL! THAT TELLS ME THAT BOTH TRUCKS ARE DOING THE SAME THING.( DAHAAA). I CALLED GMC AND FILED A COMPLAINT . THEY CALLED BACK AND SAID THEY TALKED TO THE DEALER AND THEY CAN'T DO ANYTHING ABOUT IT (.DAHAA.)...I HOPE NO ONE ASKS ME ABOUT THESE NEW TRUCKS????? I NEVER THOGHT I WOULD HAVE A TRUCK FROM THE DARKS AGAIN. I WAS WRONG. PLEASE FIX THE PROBLEM GM... THIS IS STUPID... THANKS FOR NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825687February 11, 2016
EXTERIOR LIGHTING
THE HEADLIGHTS ARE NOT BRIGHT ENOUGH TO LIGHT THE ROADWAY SUFFICIENTLY AT NIGHT WHILE DRIVING, ESPECIALLY ON DARK RURAL ROADS AND DURING HAZARDOUS WEATHER SITUATIONS SUCH AS RAIN OR FOG. THE DIM LIGHT DOES NOT ALLOW THE DRIVER TO EFFECTIVELY SEE ROAD HAZARDS, PEDESTRIANS, BICYCLISTS, ANIMALS OR OTHER OBSTACLES THAT MAY APPEAR AND THUS IS A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825543February 11, 2016
EXTERIOR LIGHTING
MY 2015 GMC SIERRA'S HEADLIGHTS PROVIDE HORRIBLE VISIBILITY AT NIGHT, THE OEM PROJECTOR STYLE HEADLIGHTS INSTALLED IN THIS TRUCK ARE DIM, WEAK AND UNSAFE. I BROUGHT MY SIERRA BACK TO THE DEALERSHIP AND THEY APPLIED TSB #PIT5374 AND UPGRADED THE HEADLIGHTS WITH THE VOLSA HIR BULBS. THIS UPGRADE PROVIDED A NOMINAL INCREASE IN BRIGHTNESS, BUT THE HEADLIGHTS ARE STILL DIM AND UNSAFE FOR USE WHILE DRIVING ON DARK ROADS OR IN THE RAIN. THE DO NOT PROVIDE ANY ILLUMINATION ON THE SIDE OF THE ROADS, ESPECIALLY ON DARK COUNTRY ROADS WHICH MAKES IT HARD TO SEE WILDLIFE AND OTHER POTENTIAL HAZARDS. THE DESIGN OF THE HEADLIGHTS ON THE 2014/2015 GMC SIERRA ARE SEVERELY DEFICIENT. IT IS MY UNDERSTANDING THAT GMC IS FULLY AWARE OF THIS PROBLEM, SO MUCH SO THAT THEY REDESIGNED THE HEADLIGHTS ON THE 2016 GMC SIERRA WHICH HAS THE SIGNIFICANTLY BETTER HID HEADLIGHTS. I HAVE ALREADY LOGGED A COMPLAINT AND SPOKE WITH REPRESENTATIVES FROM GMC WHO LOOKED INTO MY ISSUE AND THE END RESULT WAS THAT THERE WAS NOTHING ELSE THEY COULD DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825665February 11, 2016
EXTERIOR LIGHTING
THE HEAD LIGHTS ARE INADEQUATE FOR NIGHT DRIVING. BOTH LOW AND HIGH BEAMS DO NOT LIGHT UP ENOUGH AREA IN FRONT OF THE VEHICLE NEARLY AS GOOD AS PREVIOUS MODEL YEARS. THE PROJECTOR STYLE LIGHTS ARE TOO FOCUSED AND DO NOT GIVE ENOUGH LIGHT TO THE SIDES TO SEE ADEQUATELY DOWN THE ROAD. GM IS OBVIOUSLY AWARE OF THE ISSUE AND PERFORMED A BCM UPDATE TO MY VEHICLE TO MAKE THE LIGHTS BRIGHTER BUT THAT FIX STILL DOESN'T RESOLVE THE ISSUE. 2016 MODEL YEARS HAVE A COMPLETELY DIFFERENT HEADLIGHT ALLOWING THOSE TRUCKS TO SEE MUCH BETTER AT NIGHT WHICH TELLS ME THEY ARE AWARE OF THE LIGHTING ISSUES AND FIXED IT FOR THE 2016 GM TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825300February 10, 2016
EXTERIOR LIGHTING
THE HI/LOW BEAM HEADLIGHTS ARE NOT USEABLE IN ANYTHING THAN CLEAR DRY WELL MARK ROADS. CAN NOT SEE THE SIDE ROAD TO TURN ON IT. IF I HAD KNOW THEY WERE THIS BAD WOULD NOT HAVE BOUGHT THIS TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824369February 4, 2016
POWER TRAIN
TRANSMISSION CONTROL MODULE FAILURE; THE TRUCK AT 45 MPH DEVELOPED A COMPLETE LOSS OF ALL GAUGES(TACH, SPEED, FUEL, TEMP) AND THEN 10-15 SECONDS LATER TWO LOUD NOISES FOLLOWED BY THE VEHICLE COMING TO A RAPID DECELERATION. THIS RESULTED IN THE WHEELS LOCKING UP AND SLIDING SIDEWISE. THE TRUCK ROLLED UP ON TO ITS LEFT TWO WHEELS AND THEN SLAMMED DOWN. IF THIS OCCURRED AT 75MPH ON THE HIGHWAY, THE TRUCK WOULD HAVE ROLLED. THE TRUCK HAS BEEN AT A GMC DEALERSHIP SINCE THEN. GMC HAS NO DATE OF IF OR WHEN THIS TRUCK CAN BE REPAIRED. THE "TCM" IS DEFECTIVE. IT WAS ON A CITY STREET, 45 MPH ZONE GOING STRAIGHT DOWN A GENTLE GRADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823973February 3, 2016
STEERING, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2015 GMC SIERRA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO VIBRATE. THE LONGER THE VEHICLE WAS DRIVEN, THE MORE IT SHOOK. THE CONTACT TOOK THE VEHICLE TO THE DEALER SEVERAL TIMES, BUT NO FAILURE WAS FOUND. THE DEALER TEST DROVE THE VEHICLE AND IT DID NOT VIBRATE. THE DEALER REPLACED THE TIRES, TRANSMISSION, AND SHOCKS; HOWEVER,, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE SEAT WARMERS ALSO FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823548February 1, 2016
EXTERIOR LIGHTING
HEADLIGHTS ARE EXTREMELY DIM. HIGH BEAMS PROVIDE NO ILLUMINATION TO THE FRONT SIDES OF THE VEHICLE. USING FOG LIGHTS WITH LOW BEAM IS ACTUALLY BRIGHTER THAN THE HIGH BEAMS. EVEN AFTER HAVING THE DEALER INSTALL NEW BULBS THE LIGHTING IS VERY WEAK IN A LOW ILLUMINATION AREA, I.E. NO MOON, NO STREET LIGHT, ROAD. WHEN MAKING A TURN IN AN UN LIT AREA I CAN'T EVEN SEE WHERE THE SIDE OF THE ROAD ENDS. THESE SO CALLED PROJECTOR TYPE HEADLIGHTS DON'T SEEM TO WORK VERY WELL. I KNOW FOR A FACT THE 2014 AND 2015 HAVE THE SAME SET UP. THE 2016 HAS A WHOLE NEW SET UP WITH HID LIGHTING AND WORK GREAT. THIS TELLS ME THAT GM KNOWS THERE IS A PROBLEM. UNFORTUNATELY THEIR "FIX" ONLY IF YOU COMPLAIN, ISN'T FIXING ANYTHING... ON A TRIP IN THE SMOKEY MOUNTAINS IN GATLINBURG TN I NEARLY CRASHED OFF THE SIDE OF THE MOUNTAIN. I COULD NOT SEE WHERE THE EDGE OF THE ROAD WAS. EVEN THE PASSENGERS ASKED ME "WHAT IS WRONG WITH YOUR LIGHTS?" THE SAID "TURN ON YOUR HIGH BEAMS" AND I STATED, "THEY ARE ON". WE CAN'T BELIEVE THESE LIGHT PASS THE COMMON SENSE TEST..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823080January 29, 2016
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2015 GMC SIERRA. THE CONTACT STATED THAT THE TRACTION CONTROL MONITOR LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 363.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822872January 28, 2016
FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHTS ON THE GMC 2500 HD ARE NOT BRIGHT ENOUGH. THE LIGHTS ARE NOT ABLE LIGHT ROADS WITHOUT STREET LIGHTS, MAKES IT VERY DANGEROUS. FUEL FILTER HAS BEEN REPLACED TWICE AND MY TRUCK ONLY HAS 12,000 MILES ON IT. WHEN I ASKED WITH THE LIFE OF A FUEL FILTER SHOULD BE I WAS TOLD BY THE GMC DEALERSHIP AT LEAST 15,000 MILES. IT IS POSSIBLE THERE IS A MALFUNCTION WITHIN THE SENOR FOR THE FUEL FILTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822601January 27, 2016
POWER TRAIN
ON TWO SEPARATE OCCASIONS MY TRUCK HAS ACTED LIKE IT IS IN NEUTRAL WHILE DRIVING. THE DRIVE SYSTEM DISENGAGES AND THE ENGINE JUST REVS. ONCE THIS HAPPENED WHILE DRIVING DOWN THE ROAD, THE OTHER WHEN THE TRUCK WAS STUCK IN SNOW. WHEN IT WAS STUCK IT DISABLED THE 4WD SYSTEM COMPLETELY, RENDERING THE VEHICLE STRANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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