GMC Sierra Complaints (2009)

314 consumer complaints on file.

#11300128January 17, 2020
STRUCTURE:BODY
MULTIPLE CRACKS IN THE DASH. 3 ARE AT THE PASSENGER AIRBAG. 2 OF THOSE HAVE CRACKED ALL THE WAY THROUGH ALLOWING A PIECE OF THE DASH CAPABLE OF DISLODGING IF THE AIRBAG DEPLOYS CREATING A HAZARDOUS PROJECTILE. THE CRACK ABOVE THE INSTRUMENT CLUSTER MEASURES OVER 7 INCHES IN LENGTH. PICTURES PROVIDED. IT IS UNKNOWN IF THE ISSUE STARTED WHEN THE VEHICLE WAS PARKED OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298280January 9, 2020
AIR BAGS
I RECEIVED A NOTICE FROM TAKATA 3 YEARS AGO ABOUT A DEFECTIVE AIRBAG RECALL BUT NEVER RECEIVED ANY INFO ABOUT TAKING IT IN TO HAVE IT REPLACED.ALSO, ABOUT THE SAME TIME AS I RECEIVED THE RECALL NOTICE MY SERVICE AIRBAG SOON LIGHT CAME ON AND IS STILL ON WHICH WILL MOST LIKELY PREVENT ME FROM TRADING IN OR SELLING THE TRUCK SHOULD I DECIDE TO DO SO.I WOULD LIKE TO HAVE THE PROBLEM SOLVED AS SOON AS POSSIBLE. ALSO I HAD TO REPLACE THE WHEELS AS THEY WERE RUSTED OUT AND LEAKED AIR THRU THE WELD JOINTS WHICH APPEARS TO BE A COMMON PROBLEM WITH GMC AND CHEVVY TRUCKS.2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297490January 6, 2020
POWER TRAIN
REAR END LOCKS UP. IF THE WHEELS SPIN THEN THE TRUCK WONT MOVE. IT GETS STUCK AND YOU HAVE TO FORCE IT FORWARD UNTIL THE WHEELS START MOVING FREELY AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288269December 10, 2019
AIR BAGS, STRUCTURE:BODY
THE VEHICLE CONTAINS TAKATA AIRBAGS THAT AN OPEN RECALL WAS STARTED 3 YEARS AGO FOR BUT A DECISION HAS NEVER BEEN MADE. THE DASH HAS NOW CRACKED NEAR THE AIRBAGS. IF THE AIRBAGS DEPLOY THEY COULD CAUSE SHRAPNEL FROM THE DASH TO BE PUT INTO THE CABIN. THERE IS AN OPEN LAWSUIT IN THE US AND CANADA WITH GM IN REGARDS TO THE DASH. THE VEHICLE IS ALSO DISPLAYING INTERMITTENT AIRBAG SERVICE ERROR MESSAGES. GM WILL NOT DIAGNOSE THE AIRBAG ISSUE FOR FREE AND WANT'S ANYWHERE FROM $150-$250 SIMPLY TO READ THE CODE PLUS WHATEVER THE REPAIR WOULD COST. GM ALSO WANTS $1500-$2000 TO REPLACE THE DASH. GM HAS DEEMED THIS VEHICLE "SAFE" BUT WILL NOT STAND BEHIND THAT "SAFE" DESIGNATION BY DIAGNOSING THE AIRBAG ISSUE FOR FREE. THE AIRBAG SERVICE LIGHT STARTED OFF VERY INFREQUENTLY AND HAS STARTED TO BECOME MORE FREQUENT. I HAVE ALSO BEEN CUT BY THE DASH ON MULTIPLE OCCASIONS, WHICH PRESENTS A HUGE SAFETY HAZARD. GM CORPORATE WILL NOT GIVE ANY TIMELINE TO A RESOLUTION AND WILL ONLY PAY FOR REPAIRS ONCE THE NHTSA FORCES THEM INTO A RECALL. A "SAFE" VEHICLE DOES NOT INJURY IT'S USERS OR REPORT ERRORS WITH ITS SAFETY SYSTEMS FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280015November 14, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED CHRIS MYERS AUTO MALL (27161 US-98, DAPHNE, AL 36526, (251) 219-8106) AND WAS INFORMED THAT THE PARTS WERE PENDING AND NOT AVAILABLE. THE CONTACT CALLED THE MANUFACTURER, BUT WAS UNABLE TO REACH A REPRESENTATIVE REGARDING THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278054November 4, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STATED THAT THERE WERE SEVERAL CRACKS ON THE DASHBOARD AND AIR BAG COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BILL SMITH BUICK (1940 2ND AVE NW, CULLMAN, AL 35055, (256) 734-4472) WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277586November 1, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT SWEENEY GMC (LOCATED AT 7997 MARKET ST, YOUNGSTOWN, OH 44512, (877) 360-5063) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265329October 1, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED ALL PRO GMC LAGRANGE (706-882-2576, LOCATED AT 709 NEW FRANKLIN RD, LAGRANGE, GA 30240) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255142September 12, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT KENDALL AUTO MALL (LOCATED AT 15700 IDAHO CENTER BLVD, NAMPA, ID 83687, (833) 903-0560) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253145September 4, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT CARL'S BUICK GMC (LOCATED AT 2445 SE FEDERAL HWY, STUART, FL 34994, (772) 940-0851) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244956August 19, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR SERVICE, THE TECHNICIAN NOTICED A FRACTURE ON THE LEAF SPRING AND HALF OF THE LEAF SPRING WAS MISSING ON THE REAR PASSENGER SIDE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED AN UNKNOWN GMC DEALER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 108,325.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234837July 25, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
RECEIVING A "SERVICE TRAILER BRAKE SYSTEM" MESSAGE WHILE IN MOTION ON BOTH HIGHWAY AND CITY STREETS WHEN APPLYING BRAKES BOTH WITH AND WITHOUT TOW\HAUL MODE ENGAGED. THERE IS A RECALL NOTICE #14515 ON THIS VEHICLE AND THE NHTSA SITE SAYS THAT ALL RECALLS HAVE BEEN PERFORMED. WHAT AM I TO DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230629July 10, 2019
VEHICLE SPEED CONTROL, WHEELS, UNKNOWN OR OTHER
TRAIN HORN AT HWY US 1 IN BUNNELL AT BELLE TERRE IS TOOO LOUD DAILY. THIS IS IS BETWEEN 2200HRS AND 0400 HRS DAILY ITS TOO MUCH. IT WAKES FAMILY, BABY, WIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209829May 24, 2019
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204858April 30, 2019
STRUCTURE:BODY
SEVERELY CRACKED OEM DASHBOARD. IF THE AIRBAGS GO OFF I'M VERY AFRAID OF CATCHING PLASTIC SHARDS IN MY FACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197245April 18, 2019
UNKNOWN OR OTHER
DASH CRACKED ABOVE STEERING WHEEL. ONLY 29000 MILES AND ALWAYS GARAGE KEPT. TRUCK IN EXCELLENT CONDITION. ORIGINAL OWNER. APPEARS TO BE POOR QUALITY MATERIALS. CONCERNED THIS COULD EFFECT AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194576April 8, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SERRA CHEVROLET CADILLAC BUICK GMC (189 STONEBRIDGE BLVD, JACKSON, TN 38305, (888) 380-6149) WHERE THEY REPLACED THE FUEL PUMP MODULE, CLEANED THE THROTTLE BODY, REPLACED THE FUEL PUMP SENDING UNIT, AND REPROGRAMMED THE MODULE. THE CONTACT STATED THAT THE ENGINE POWER WAS REDUCED DUE TO LACK OF COMMUNICATION WITH THE FUEL PUMP MODULE. SHORTLY AFTER THE REPAIR, ALL OF THE WARNING INDICATORS FLASHED, WHICH HAD NOT OCCURRED PRIOR TO THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191414March 25, 2019
STEERING
TWICE THE STEERING IN SIERRA HAS LOCKED UP WHILE TURNING. THE FIRST TIME I WAS TAKING A CURVE TO THE RIGHT, AND THE STEERING WHEEL WOULDN'T ALLOW ME TO CURVE RIGHT. IT WOULD STILL ALLOW ME TO TURN LEFT. AFTER COMING TO A STOP AND PARKING THE TRUCK, THE ISSUES RESOLVED ITSELF. THE SECOND OCCURRENCE HAPPENED AS I WAS TAKING A LEFT TURN. I HAD COMPLETED THE LEFT TURN, AND AS THE WHEEL WAS RETURNING TO THE CENTER(TURNING BACK TO THE RIGHT), THE WHEEL LOCKED. I WAS FORCED INTO THE NEXT LANE AND ALMOST CAUSED AN ACCIDENT. I HAD TO USE A LOT OF STRENGTH, AND I EVENTUALLY FORCED IT. WHEN IT BROKE FREE, IT MADE A LOUD POP SOUND. THE DEALERSHIP COULD NOT FIND THE CAUSE OF THE PROBLEM. I AM AFRAID TO DRIVE THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189964March 19, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHERAW CHEVROLET BUICK (697 CHESTERFIELD HWY, CHERAW, SC 29520, (843) 537-7873) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181965February 22, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RICK MATTHEWS BUICK GMC (15164 CORTEZ BLVD, BROOKSVILLE, FL 34613, (352) 796-3553) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra