GMC Sierra Complaints (2015)

916 consumer complaints on file.

#10995075June 14, 2017
EXTERIOR LIGHTING
WHEN DRIVING IN RURAL AREAS AT NIGHT HEADLIGHTS ONLY ILLUMINATE OUT ABOUT 100 FEET IN FRONT OF THE VEHICLE CREATING A BLACK LINE WITH ALMOST NO VISIBILITY ABOVE THE LINE AND EXTREMELY LIMITED SIDE VISIBILITY WHICH CREATES A SIGNIFICANT PROBLEM WHEN TURNING IN EITHER DIRECTION AT AN INTERSECTION AND MAKES IT DIFFICULT TO SPOT ANIMALS, PEDESTRIANS OR BICYCLISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994628June 13, 2017
UNKNOWN OR OTHER
BAD WELD ON HVAC CONDENSER. WAITING 7+ WEEKS FOR NATIONAL BACK-ORDERED REPLACEMENT PART. WHY IS THERE NO RECALL SINCE CLEARLY THIS IS A MAJOR SPILL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994001June 8, 2017
STRUCTURE:BODY:ROOF AND PILLARS
TL* THE CONTACT OWNS A 2015 GMC SIERRA DENALI. WHILE OPERATING THE VEHICLE, RAIN WATER FROM THE ROOF MOUNTED ANTENNA LEAKED INTO THE PASSENGER SIDE CABIN. THE CONTACT INDICATED THAT THE WATER CAUSED THE ELECTRONICS IN THE VEHICLE TO MALFUNCTION, SUCH AS THE ONSTAR AND NAVIGATION SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER (RON SONET BUICK/GMC IN LAKE CITY, FLORIDA) WHERE IT WAS DIAGNOSED THAT THE ANTENNA NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993453June 6, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS RIDING ON THE FREEWAY AND SOMEONE FLAGGED ME DOWN AND SAID YOU CAR IS ON FIRE. THE FIRE WAS BETWEEN THE CAB AND THE BED OF THE TRUCK ON 3/22/2017. ON 4/11/2017 IS BEGAN TO SMELL OF SMOKE WHENEVER I CRANK. THE SMELL IS COMING THROUGH THE VENTS. ALSO THE VEHICLE WILL NOT PASS INSPECTION BECAUSE OF THE EMISSIONS FOR THE PAST 4 MONTHS. I AM PAYING A NOTE ON THIS VEHICLE MONTHLY AND AM NOT ABLE TO USE IT. I CAN'T GET IT INSPECTED AND THE REGISTRATION IS OUT THEREFORE I CANNOT DRIVE IT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10992047May 29, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
HAS HAD AN ISSUE WITH ACCESSORIES FLASHING OFF AND BACK ON. REPORTED IT TO A GMC DEALER AND THEY WERE UNABLE TO DUPLICATE BUT SAID THAT THE BATTERY WAS BAD AND MOST LIKELY WHAT WAS CAUSING IT. IT DID FINE FOR A WHILE THEN BEGAN DOING IT AGAIN. THIS TIME HOWEVER IT CAUSED A LOSS IN POWER STEERING AND I ENDED UP IN THE DITCH. LATER IT DID IT IN A PARKING LOT AND WAS ABLE TO VIDEO TAPE IT. TOOK IT TO THE DEALER AND SHOWED THEM THE VIDEO. THEY WERE UNABLE TO DUPLICATE FOR 4 DAYS WHILE I WAS PAYING FOR A RENTAL BECAUSE MINE WASN'T SAFE TO DRIVE. ON THE FOURTH DAY I PROVIDED THEM WITH A SERVICE BULLETIN I FOUND THAT ADDRESSED THE ISSUE AS BEING A FLUCTUATION IN POWER AND FOR THEM TO CHECK THE CABLES AND DO A DROP LOAD TEST. THEY DID AND IT FAILED. I THEN HAD TO PAY 376.00 TO REPLACE THEM PLUS HAVING TO PAY FOR A RENTAL AFTER ASKING FOR A LOANER. THIS IS A PROBLEM A LOT OF PEOPLE ARE HAVING. JUST A QUICK GOOGLE SEARCH MAKES THAT PLAIN. GM ISN'T WANTING TO ADMIT IT. I HAVE THE VIDEO BUT I DON'T THINK IT WILL ALLOW ME TO UPLOAD IT TO THE FORM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991623May 25, 2017
STEERING
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE THE VEHICLE WAS STATIONARY IN THE REVERSE POSITION, THE POWER STEERING FAILED. WHILE BACKING OUT OF A PARKING SPACE, THE STEERING WHEEL BECAME DIFFICULT TO TURN LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO LUTHER FAMILY GMC TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991153May 23, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THIS VEHICLE HAS HAD NUMEROUS ELECTRICAL ISSUE FROM THE FIRST FEW MONTHS OF OWNERSHIP. THE TRAILER BRAKE SYSTEM FAILED AND WAS REPLACED ON OCTOBER 2014. THE VEHICLE HAS HAD MANY RECALLS THAT HAVE BEEN CORRECTED BY OWNER AND SERVICE PROVIDER. THE SECOND SUMMER OF OWNERSHIP THE VEHICLE HAD RADIATOR ISSUES, AND MOST RECENTLY ELECTRICAL ISSUES AGAIN AND TRANSMISSION ISSUES. WHILE DRIVING THE VEHICLE ELECTRICAL DASHBOARD GOES INTO A FLICKER AND SHUTS DOWN. GMC WAS ABLE TO FIX THIS ISSUE AT THE OWNERS COST WITH THE VEHICLE BEING OUT OF SERVICE FOR 3 WEEKS. GMC WAS TO REIMBURSE THE OWNER FOR COSTS OF A GM DEALER THAT WAS NOT ABLE TO FIX THE ISSUE (PAINTER AUTOMOTIVE)(FEBRUARY 9, 2017) OF $300, THIS HAS NOT BEEN REIMBURSED. THE VEHICLE IS NOW AT THE SERVICE STATION AS IT DOES NOT START WITH NO CODES. IT HAS BEEN OUT OF SERVICE FOR 2 WEEKS AND COUNTING, THIS VEHICLE IS NO LONGER RELIABLE OR SAFE FOR US TO DRIVE. WE HAVE DOCUMENTATION OF ALL THE ISSUES AND VIDEO OF THE DASHBOARD FLICKER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986145May 17, 2017
EXTERIOR LIGHTING
GMC UPGRADED THE HEADLAMPS AS A "FIX" FOR THE EXTREMELY POOR SIDE AND FORWARD ILLUMINATION BY THE VEHICLE. THE "FIX" IS STILL SUCH A POOR EXCUSE FOR HEADLAMP ILLUMINATION THAT WE KEEP FROM DRIVING THE VEHICLE AT NIGHT AS A "SAFETY" REASON. THE POOR PERFORMANCE CONTINUES AND THE DEALERSHIP HAS EXHAUSTED WHAT GMC/GM IS WILLING TO DO AND IS NOT THE DEALERSHIPS PROBLEM BUT GM'S. I WOULD SEND A PHOTO OF THE POOR HEADLIGHT PERFORMANCE BUT YOU CAN'T SEE IT AS IT WAS ON A RAINY NIGHT AND THE HEADLAMPS THEN ARE EVEN WORSE. WHAT A POOR EXCUSE FOR A FIX. GMC/GM FIXED THE ISSUES IN THE 2016 AND 2017 BUT DUE TO THE COST OF REWORKING THE TRUCKS THEY SOLD IN 2014 AND 2015 THEY HIDE BEHIND THE SORRY FIX THEY MAKE THE DEALERS TRY TO MAKE THE CUSTOMERS GO AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979967April 23, 2017
SERVICE BRAKES
BACKING BOAT DOWN BOAT RAMP (NOT A STEEP RAMP) IN TRAILER MODE, BRAKING DID NOT STOP VEHICLE. PUMPED PEDAL SEVERAL TIMES, USED LOTS OF FORCE ON PEDAL. BECAUSE OF SLOW SPEED AND INCREASED EFFORT, THE VEHICLE DID STOP. PULLED FORWARD AND REPEATED AT SLOWER REVERSE SPEED AND SAME POOR BRAKING. DRY CONDITIONS, BRAKES DRY, DID NOT PUT REAR WHEELS IN WATER. HAVE NOT HAD A REPEATED EVENT. DEALER INDICATED THAT SERVICE BULLETIN PIT5361B APPLIES, BUT BECAUSE OF MILEAGE IT IS NOT WARRANTY. THIS SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969207March 29, 2017
POWER TRAIN, SUSPENSION, WHEELS
MY TRUCK SUFFERS FROM VIBRATION PROBLEMS, THE SAME THING THAT 10,837 OTHER POSTS FROM OTHER PEOPLE SUFFERING THE SAME PROBLEM ARE TALKING ABOUT ON THIS FORUM. HTTP://WWW.GM-TRUCKS.COM/FORUMS/TOPIC/153186-SHAKE-OR-VIBRATION-ISSUES/PAGE-723 THIS FORUM HAS BEEN VIEWED OVER 1.5 MILLION TIMES WHICH MEANS A TON OF PEOPLE ARE HAVING THIS ISSUE. THIS IS ABSOLUTELY A RISK TO MOTOR VECHICLE SAFETY AND ABSOLUTELY EXISTS IN A GROUP OF VECHICLES OF THE SAME DESIGN OR MANUFACTURE. THE PROBLEMS THIS SHAKE PRESENTS THAT POSE A DANGER ARE VIBRATIONS SO SIGNIFICANT THAT IT CAN CAUSE DRIVER DISTRACTION, FATIGUE ON LONG TRIPS, POTENTIAL LOSS OF CONTROL, NOT TO MENTION LONG TERM HEALTH EFFECTS FROM VIBRATION EXPOSURE. THE HEALTH EFFECTS DEFINED ARE AS FOLLOWS: "THE EFFECTS OF WHOLE BODY VIBRATION (WBV) HAVE BEEN STUDIED EXTENSIVELY IN OCCUPATIONAL MEDICINE. IN PARTICULAR, IT HAS BEEN SHOWN THAT WHEN THE BODY UNDERGOES CHRONICALLY TO WHOLE BODY VIBRATIONS SPINAL DEGENERATION IS LIKELY TO BE ONE OF THE DELETERIOUS OUTCOMES. LOW BACK PAIN HAS BEEN SHOWN TO BE THE LEADING MAJOR CAUSE OF INDUSTRIAL DISABILITY IN THE POPULATION UNDER THE AGE OF 45 YEARS AND HAS BEEN LINKED TO WHOLE BODY VIBRATION EXPOSURE ENCOUNTERED IN SOME INDUSTRIAL SETTINGS. WHOLE BODY VIBRATION HAS BEEN RECENTLY PURPOSED AS AN EXERCISE INTERVENTION SUGGESTING ITS EFFECTIVENESS IN INCREASING FORCE-GENERATING CAPACITY IN LOWER LIMBS AND LOW BACK. IT HAS ALSO BEEN REPORTED TO BE AN EFFECTIVE NON-PHARMACOLOGICAL INTERVENTION FOR PATIENTS WITH LOW BACK PAIN. RELATIVELY SHORT EXPOSURE TO WHOLE BODY VIBRATION HAS BEEN ALSO SHOWN TO INCREASE THE SERUM LEVELS OF TESTOSTERONE AND GROWTH HORMONE. THE COMBINED EFFECTS ON THE NEUROMUSCULAR SYSTEM AND ENDOCRINE SYSTEM SEEM TO SUGGEST ITS EFFECTIVENESS AS A THERAPEUTIC APPROACH FOR SARCOPENIA AND POSSIBLY OSTEOPOROSIS."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968570March 26, 2017
EXTERIOR LIGHTING
I OWN A 2015 GMC SIERRA. I BELIEVE THE HEADLIGHTS ARE TOO DIM. A FEW DAYS AFTER PURCHASING MY TRUCK NEW OFF THE LOT I MISSED TURNING ON MY STREET (THAT I HAVE LIVED ON FOR 3 YEARS) BECAUSE I WAS NOT ABLE TO SEE THE SIGN OR THE ROAD PROPERLY. I ENDED UP IN MY NEIGHBOR'S DITCH. LUCKILY THERE WAS NO DAMAGE, BUT I DON'T FEEL SAFE DRIVING AT NIGHT ON FAMILIAR ROADS DUE TO THE INSUFFICIENT AMOUNT LIGHT THE HEADLIGHTS PRODUCE. THIS OCCURRED WHILE DRIVING AFTER DARK ON A RESIDENTIAL ROAD WITH 35 MPH SPEED LIMITS. THERE WAS NOT ANY ADDITIONAL STREET LIGHTING AROUND TO PROVIDE SUPPLEMENTAL LIGHTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967470March 21, 2017
EXTERIOR LIGHTING
HEAD LIGHTS ARE DIM BOTH HIGH AND LOW BEAM .IN TRAFFIC AT NIGHT IN THE RAIN ON THE HIGHWAY CAN NOT SEE LANES .SIDE VISION THERE IS NONE .ON HILLY BACK ROADS VISION IS LIMITED .LOW BEAM YOU GO IN A DIP LIGHTS ARE IN THE GROUND GOING UP OTHER SIDE LIGHTS ARE IN THE TREES. HIGH BEAMS ARE IN THE TREE TOPS .ONLY 1 BULB ADJUST IS LIMITED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967071March 19, 2017
SERVICE BRAKES
BRAKE FAILURE WHILE TOWING A 3500 POUND BOAT. VACUUM BOOSTER SYSTEM FAILURE. I WAS MOVING SLOWLY THROUGH A PARKING LOT PULLING MY BOAT, WHEN I PUSHED THE BRAKES THE TRUCK DID NOT STOP. THE BRAKE PEDAL BOTTOMED OUT AND THE TRUCK AND TRAILER CONTINUED TO MOVE FORWARD SLOWLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958679March 5, 2017
EXTERIOR LIGHTING
CAN'T DRIVE AT NIGHT VERY POOR VISIBILITY IS SO DANGER DRIVING OVER FREEWAY AT NIGHT THE ROD DISAPPEAR BECAUSE THE LOW BEAN CAN'T ILLUMINE THE ROD NOW ALL THE TIME I HAVE TO DRIVE WITH HIG BEAN BUT STILL NOT ENOUGH LIGHT AND ILLUMINATION TO BE FOCUS ON THE ROD IS VEY DANGER DRIVING THIS TRUCK WITH THIS TRUCK FACTORY PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958560March 3, 2017
POWER TRAIN, WHEELS, UNKNOWN OR OTHER
THE GMC SIERRA HAS A TERRIBLE VIBRATION FROM 70 - 80 MPH. IT HAS BEEN IN THE SHOP 7 TIMES OVER THE LAST YEAR, 9 NEW TIRES, AND THE VIBRATION STILL CONTINUES. I HAVE ATTEMPTED TO RESOLVE THE ISSUE WITH GM BUT THERE HAS BEEN NO RESOLUTION. THE TRUCK FEELS UNSTABLE AND LIKE SOMETHING IS GOING TO BREAK ON THE HIGHWAY WHICH IS A SAFETY CONCERN. THIS VEHICLE HAS ISSUES AND IT NEEDS ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958559March 3, 2017
POWER TRAIN, WHEELS, UNKNOWN OR OTHER
THE GMC SIERRA HAS A TERRIBLE VIBRATION FROM 70 - 80 MPH. IT HAS BEEN IN THE SHOP 7 TIMES OVER THE LAST YEAR, 9 NEW TIRES, AND THE VIBRATION STILL CONTINUES. I HAVE ATTEMPTED TO RESOLVE THE ISSUE WITH GM BUT THERE HAS BEEN NO RESOLUTION. THE TRUCK FEELS UNSTABLE AND LIKE SOMETHING IS GOING TO BREAK ON THE HIGHWAY WHICH IS A SAFETY CONCERN. THIS VEHICLE HAS ISSUES AND IT NEEDS ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958068March 2, 2017
EXTERIOR LIGHTING
LIGHTING IS VERY POOR, HARD TO SEE AT NIGHT. IT'S NOT SAFE TO DRIVE IT AT NIGHT. WHEN IT'S RAINING IF HEADLIGHTS ON ITS FOGGING UP FROM INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957604February 28, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT STATED THAT THE FRAME RUSTED ALL OVER WITHOUT WARNING. THE DEALER DETERMINED THAT IT WAS SURFACE RUST, WHICH WAS NOT COVERED UNDER THE WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT SURFACE RUST WAS NOT COVERED BY THE WARRANTY. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956962February 25, 2017
POWER TRAIN, SUSPENSION, WHEELS
I BOUGHT THE VEHICLE NEW IN 9/2015. I REPORTED A VIBRATION BETWEEN 75-80MPH TO THE NEARBY GM DEALER (TWICE). THE DEALER KEPT THE TRUCK FOR A FEW DAYS AND STATED THEY COULD NOT CORRECT THE PROBLEM. I TOOK THE TRUCK BACK TO THE ORIGINAL DEALER WHERE I BOUGHT IT, THEY DID A ROAD FORCE BALANCE ON THE TIRES AND REPORTED THE PROBLEM FIXED. I TOOK THE TRUCK BACK TO THE ORIGINAL DEALER AT 13K MILES, THEY KEPT THE TRUCK FOR A FEW DAYS AND REPORTED THE TIRES NEEDED TO BE REPLACED. THEY REPLACED THE TIRES AND STATED THE VIBRATION HAS BEEN RESOLVED. I DROVE THE TRUCK FOR ANOTHER 3K MILES AND NOTICED THAT THE VIBRATION WAS STARTING UP AGAIN. AT 18K MILES, I RETURNED THE TRUCK TO THE ORIGINAL DEALER AND THEY ARE GOING TO TRY AND RESOLVE THE PROBLEM A 5TH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956159February 21, 2017
POWER TRAIN
SIGNIFICANT CLUNKING IN REAR END INDICATIVE OF IMPROPER ALIGNMENT OR LASH IS REAR DIFFERENTIAL. EXCESSIVE VIBRATION AT SPEEDS OVER 65 MPH WHEN THE DRIVELINE IS UNDER LOAD. VEHICLE HAS BEEN TO THE GMC DEALERSHIP WHERE IT WAS PURCHASED THREE TIMES WITH NO RESOLUTION TO DATE. CURRENT MILEAGE IS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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