GMC Sierra Complaints (2021)

671 consumer complaints on file.

#11436138October 9, 2021
STEERING
POWER STEERING STOP WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435985October 8, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I started my truck this morning, drove it 3 miles, and all of a sudden got an ESC warning, Parking break warning, and a degraded power steering warning all at one time. My steering wheel started vibrating vigorously, a clanking sound started under the hood somewhere, and none of my safety features worked after.. Cruise Control, Vehicle Collision Control, Vehicle Gap sensors, etc.. The vehicle is currently at the dealer being looked at.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435503October 5, 2021
TIRES:SIDEWALL, TIRES
I noticed a sway in the vehicle while driving down the highway, bad enough to pull over and check the tires and suspension. Took truck to dealer where upon inspection I was told that the cause was the tires' sidewalls are not stiff enough and the tires try to follow the grooves in the road. The dealer recommended changing the tires but had to defer to General Motors who denied the tire change under warranty. GM informed me that this is a normal condition of the tires on roads that have grooves cut in and would not be covered under warranty. I explained that I do not feel safe towing a trailer behind this truck and was told that they could not replace the tires but offered me multiple options for my trouble including: Onstar, service voucher which cannot be used on tires, accessory voucher which cannot be used on tires, and a wheel and tire protection plan which would not cover the issue at hand. I declined all of the offers as my only concern is having a truck that is safe to tow a trailer behind and new tires are required in order for me to have that. The truck is designed to be able to tow a trailer and I am too concerned to tow behind my brand new truck because the truck would induce a sway into the trailer posing a significant safety risk to myself and other motorists on the road. If this is a known issue, which it seems to be, then General Motors should not include these tires on trucks sold in markets with grooved pavement to reduce the risk of accidents resulting in injury or even death. I shouldn't have to spend an additional $1200+ on new tires for a vehicle that was less than a month old when I took it into the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435093October 1, 2021
AIR BAGS
Vehicle purchased new in 2021; has less than 5,600 miles on it. Service Restraint System indicator light began coming on in September. At first intermittently, then every few seconds. Sent vehicle to dealer for repair on 9/27/21. Dealer states not safe to drive because airbag may not deploy in case of accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434184September 24, 2021
ENGINE
a lifter went out. While driving on a turnpike going 80 mph the engine starting knocking. The truck had to be towed to a GMC dealership where they confirmed a lifter went bad. the truck is a v8 with 8,000 miles on. the dealership advised what the problem was and replaced 4 of the 8 lifters. No warning was given, as soon as the lifter went out there were all sorts of errors that started showing up including emissions issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432369September 9, 2021
ENGINE
While driving on the highway my truck started to buck and had a loud engine knocking noise. Speed was greatly reduced so much so that I was going under 45 mph in a posted 65. The check engine light did not come on. While sitting on the side of the highway there was a severe engine knock only when the revs on the engine were increased. Oil pressure and cooling temps were as they should be. The next day on the way to the dealership the engine started knocking. This time the check engine light came on, speed was greatly reduced at this time. After about five miles the knocking stopped and the check engine light went out. The Dealership checked it out and stated the lifters were bad. It seems that this is a known issue with GM. I was told by the Dealership that there were two other trucks ahead of me with the same issue. Also, because this is such a prevalent issue with GM, they cannot keep up with the demand for parts. My Dealership is waiting for a head gasket. GM has known about the faulty parts for approximately two years, and they are only replacing some of the faulty, poorly made parts, hoping the other side of the engine will not develop issues and fail. I feel this is placing the driver and occupants at risk while driving down the highway and not being able to maintain posted speed limits, or just locking up and engine, and coming to an abrupt stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431645September 3, 2021
FUEL/PROPULSION SYSTEM
I have had my gmc sierra 1500 for 2 weeks and it has less then 200 miles on it the first week I lost power the check engine light, air bag and traction control light started flashing and since then my engine light has be solid with code P0300 and it will intermittently loss power and start flashing. The dealer has it now but cannot figure out the issue. Total unacceptable for a brand new vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431331September 1, 2021
ENGINE, FUEL/PROPULSION SYSTEM
The truck has 7500 miles on it and the check engine light keeps coming on then goes back off. It is impossible to schedule service as the light goes off before it gets to dealer. The when driving the truck many times the check engine light will flash for a minute or so and then remain on steady. This is very frustrating and the dealer has found nothing. It has happened probably 10 times since the truck was new and continues now. The truck was just serviced and the dealer found nothing causing this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430809August 27, 2021
SERVICE BRAKES, STEERING, ENGINE
Driving the car it started backfiring and then the ESC light came on and the car engine seemed to become erratic as well as steering and braking error messages and the check engine started blinking. Very scary before I got it pulled over and very thankful I wasn’t on the highway etc. I’m seeing all the issues online sounds like the supposed fixes for the 2019 models having issues aren’t solving the problem. I bought mine in April and 4 months later it’s become unreliable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430578August 26, 2021
SUSPENSION
On 22 December 2020, I received a 2021 GMC Sierra 1500 SLT X31 Truck. The day that I drove it I notice that the Truck was riding as though it had a low Tire issue. It was riding bouncy. I had no low tire light. I checked the Tire Pressure and they all was over inflated. I brought the pressure back to range, but the Truck was riding the same over rough and bumpy roads that the rear end of the Vehicle was shifting from side too side when you hit a bumpy or on rough roads. it felt like the rear end was coming off the ground very frighten. I called GM they assigned a case number and I took the Truck to Three dealership with the same answer that all bolts were tighten to Spec. Ok I get that, but did not address the problem that the truck is doing. I am not comfortable driving this truck especially when you have no I deal when your terrain will change and the back end of y0our Vehicle moves from side to sider on you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430211August 23, 2021
ENGINE
Bought GMC Sierra 1500 brand new. At approximately 2300 miles the engine light started blinking. I took it in and they said they couldn't find anything wrong with it. At 3700 miles it started again and I took it in. It has a bent push rod causing engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427090July 29, 2021
ENGINE
GM has a lifter problem that causes complete engine failure. When this happens the engine completely locks up rendering the vehicle completely shutdown. This is happening over and over in early stages of 2021 Chevrolet and GMC Vortec V-8s. Mine happened at 13000 miles on a 2021 6.2L GMC Denali, and GM is only fixing the problem partially and as I understand with the same defective product that just failed. Also it is known this failure likely will happen again as it is a design flaw. If this happens in the wrong traffic situation it will be very dangerous. I am very concerned. When my vehicle was towed to dealer they had 7 other 2021 complete engine failures just like mine waiting for repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426774July 28, 2021
ENGINE
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving in inclement weather, the vehicle stalled without warning. The contact looked under the vehicle and saw that engine oil was leaking from a puncture in the oil pan. The vehicle was towed to the local dealer however, the cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 5,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423289July 2, 2021
STRUCTURE:BODY
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving 20-30 mph, she heard abnormal noises coming from the trunk of the vehicle, with no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that the dash line had detached from its holder and was rubbing against the frame of the vehicle. The vehicle was repaired, however, the failure persisted. The vehicle was taken back to the dealer who diagnosed that the drive axle, band, and rear pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 420.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421300June 17, 2021
AIR BAGS, SEAT BELTS
Airbag light and "Service Safety Restraint System" keep flashing on and off intermittently. Sometimes every 5 seconds. Sometimes once or twice a day. This is a known issue with 2021 GM trucks and SUVs. Trying to get vehicle in for service but dealer said they are booked 2 weeks out and won't given loaner vehicles at all anymore. The vehicle has less than 2000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420443June 10, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
Trailer brake wiring connection continually disconnectsthen reconnects some time later. Some periods of up to 10 minutes without having trailer braking power. Major safety issue when toeing fifth wheel trailer. We lost brakes going down steep grades. GMC is aware of issue, but has not provided a solution. Vehicle has been yo service shop with no resolution. Case has been opened with GMC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419885June 7, 2021
LANE DEPARTURE: ASSIST
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at undisclosed speeds, the Lane Departure Assist warning failed to activate when the vehicle drifted out of the driving lane. The failure was intermittent. The cause of the failure was not yet determined. The vehicle was taken to the local dealer who was unable to identify the cause of the failure. The contact was informed that the vehicle operated as intended. The manufacturer was notified of the failure. The failure mileage was 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418942May 29, 2021
ENGINE, ELECTRICAL SYSTEM
This is the second time I stop at the grocery store for about 15 or 20 min, get back in the car push the start, then the truck keep cranking with no start for about 20 seconds. Then I try second time and it fires up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417422May 17, 2021
POWER TRAIN
THE CONTACT'S FATHER OWNS A 2021 GMC SIERRA 1500. THE CONTACT STATED THAT HER FATHER WAS DRIVING AT AN UNDISCLOSED SPEED, WHEN THE VEHICLE STALLED. THE VEHICLE STALLED THREE TIMES ON THREE SEPARATE OCCASIONS AND WAS TAKEN TO THREE DIFFERENT DEALERS. THE VEHICLE WAS FIRST TOWED TO Bill Kay Buick GMC (2300 Ogden Ave, Downers Grove, IL 60515) AND DIAGNOSED AS BATTERY FAILURE AND REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED TO Phillips Chevrolet of Lansing (17730 Torrence Ave, Lansing, IL 60438) AND DIAGNOSED THAT THE TRANSMISSION CABLE CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED AFTER GETTING THE VEHICLE BACK FROM THE DEALER. THE VEHICLE WAS THEN DRIVEN TO Zeigler Buick GMC of Lincolnwood (6900 McCormick Blvd, Lincolnwood, IL 60712) BUT WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE CONTACT WAS INFORMED THAT THE DEALER WANTED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417352May 16, 2021
ENGINE
5300 miles and when you accelerate it knocks and or ticks, and loss of power all lights on dash came on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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