GMC Sierra Complaints (2015)

916 consumer complaints on file.

#11093260May 10, 2018
WHEELS
I RECENTLY PURCHASED A GMC SIERRA 1500 FROM CARMAX FITTED WITH A SET OF CROSSCONTACT LX20'S. THE TRUCK HAD ABOUT 18,000 MILES OR FEWER WHEN I BOUGHT IT AND IT NOW HAS 31,000 MILES ON IT. THE TWO FRONT TIRES STARTED TO DISINTEGRATE AROUND 28,000 MILES AND NOW HAVE BECOME UNSAFE AND UNUSABLE. I CONTACTED YOUR CUSTOMER SUPPORT OFFICE AND WAS TOLD THAT THEY COULD NOT DO ANYTHING FOR ME AS I WAS THE SECOND OWNER AND I SHOULD CONTACT CARMAX. OF COURSE CARMAX SAYS, CALL CONTINENTAL. THE CODE ON ALL 4 OF MY TIRES IS A32A WBDE 2215. I HAVE ENCLOSED A FEW PHOTOS OF THE FRONT TIRES, THE BACK TIRES ARE SHOWING THE SAME SEPARATION FROM THE STEEL BELT, BUT NONE OF THE TREAD HAS COME OFF YET. I BELIEVE THE TURNING BACK AND FORTH OF THE FRONT TIRES HAS ACCELERATED THEIR DEMISE. I HAVE PURCHASED 4 NEW GOODYEAR TIRES BECAUSE I TRULY FEAR FOR MY FAMILIES SAFETY. I WOULD APPRECIATE YOUR TIME AND CONSIDERATION IN THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091728May 4, 2018
ENGINE
TAKATA RECALL. I RECENTLY CALLED THE DEALERSHIP WHERE THEY CONFIRMED MULTIPLE CALLS ON THE AC CONDENSER LEAKING FREON. WE HAVE TWO 2015 GMC SIERRAS WITH THE SAME LEAK. A SERVICE CENTER EMPLOYEE/MECHANIC AT BOB BROCKLAND IN COLUMBIA IL VERIFIED MULTIPLE COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091897May 4, 2018
ENGINE
AC BLOWING WARM AIR - MAY HAVE A CONDITION WHERE THERMAL CYCLING ON THE COMBINATION TRANSMISSION FLUID/OIL AND AC CONDENSER COOLER CREATES A CRACK THAT MAY ALLOW REFRIGERANT TO ESCAPE. THIS CONDITION CONSEQUENTLY MAY DEACTIVATE THE AC SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091924May 4, 2018
SERVICE BRAKES
WHILE DRIVING IN STOP AND GO TRAFFIC SPEEDS THERE HAVE BEEN A NUMBER OF OCCASIONS THAT THE BRAKE PEDAL GOES HARD AND THE TRUCK WILL NOT STOP. I HAVE NOTICED ON OTHER FORUMS THAT THIS SEEMS TO BE A COMMON ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091501May 3, 2018
ENGINE
HVAC - NO AC COLD AIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091509May 3, 2018
ENGINE
MY AC CONDITIONS DEVELOPED A PIN HOLE LEAK ALONG THE SEAM/BRAZE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091436May 2, 2018
VISIBILITY
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING UNKNOWN SPEEDS, HOT AIR EMERGED FROM THE AIR CONDITIONING UNIT WHILE IT WAS ACTIVATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER CONDENSER WAS LEAKING. THE CONTACT CALLED A LOCAL DEALER (BECK AND MASTEN BUICK GMC NORTH, 11300 FARM TO MARKET 1960 RD W, HOUSTON, TX 77065, 281-469-5222) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A SERVICE BULLETIN. THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090832April 28, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
WHILE AT LOW SPEED AND AT STOPS WHILE TURNING THE WHEEL THE ENTIRE DASH AND ENGINE CUT OFF AND COME BACK ON. THE STEERING ALSO LOCKS UP TO A POINT OF NOT TURNING EITHER WAY. ALL INCIDENTS HAPPENED ON A VERY SMOOTH FLAT ROAD. THIS PUT MY LIFE IN DANGER ON ONE OCCASION WHILE TURNING ON A HIGHWAY WHERE MY ENTIRE TRUCK SHUT OFF MID TURN.I HAVE VIDEO OF THIS OCCURRING ON MY PHONE IF YOU WOULD LIKE TO REACH OUT TO ME FOR THAT. I BELIEVE THIS TO BE A STABILTRAC ISSUE, ONE OF GMC'S TRACTION CONTROL BRANDING THINGS. I HAVE SEEN THIS ISSUE ALL OVER GOOGLE WHILE SEARCHING IT AND IT NEEDS TO BE RECALLED! I WOULD LIKE TO KNOW IF THIS WILL HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090204April 26, 2018
EXTERIOR LIGHTING
THE HEADLIGHTS ON MY 2015 GMC SERRIA 1500 SLT ARE UNSAFE. THE HEADLIGHTS DO NOT LIGHT TO THE SIDES ADEQUITELY AND THIS IS VERY APPARENT WHEN MAKING A TURN AT NIGHT. I HAVE ALSO READ ABOUT THIS SAME HEADLIGHT SAFETY CONCERN ON SEVERAL WEBSITES POSTED BY OTHER OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088926April 18, 2018
SERVICE BRAKES
I WAS DRIVING DOWN I20 IN DALLAS IN RUSH HOUR TRAFFIC, THE TRAFFIC WAS HEAVY BUT MOVING AT 70 MILES AN HOUR. I SAW BRAKE LIGHTS IN FROM OF ME, WHEN I PRESSED THE BRAKE TO SLOW DOWN THE BRAKE PEDAL WAS HARD, I COULD NOT PRESS IT WITH ONE FOOT AND I COULD NOT SLOW DOWN. I FINALLY WAS ABLE TO SLOW DOWN BY PUTTING BOTH FEET ON THE PEDAL WITH ALL MY WEIGHT IT FELT LIKE IT WAS FOREVER BEFORE I WAS ABLE TO SLOW DOWN. I THOUGHT I WAS GOING TO BE UNABLE TO STOP.I DROVE ANOTHER 15 MINUTES GOING VERY SLOW AND SCARED. PARKED MY TRUCK IN THE DRIVE AND HAD A TOW TRUCK PULL IT TO THE DEALERSHIP CLOSEST TO MY HOUSE. MY TRUCK ONLY HAS 58,000. I REALLY WAS SCARED FOR MY LIFE IF YOU HAVE EVER DRIVEN IN RUSH HOUR DALLAS TRAFFIC YOU UNDERSTAND . I COULD HAVE LOST MY LIFE OR BE SERIOUSLY INJURED. THE DEALERSHIP TOLD ME TODAY THEY HAD NOT HEARD OF THIS ISSUE. THE DEALERSHIP SAID THEY DOUBT GMC CAN DO ANYTHING ABOUT THE PROBLEM. THE SERVICE DEPARTMENT SAID WAS A VACUUM PUMP ON THE BREAKS. I LOOKED ON LINE AND OTHERS HAVE REPORTED THIS SAME ISSUE. I COULD HAVE BEEN KILLED. STILL SHAKING OVER THE INCIDENT . I HOPE THIS PROBLEM IS ADDRESSED BEFORE SOMEONE IS KILLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088655April 17, 2018
STEERING, UNKNOWN OR OTHER
WHEN TURNING OR BACKING UP AT SLOW SPEEDS STEERING IS LOST OR THE WHEEL JERKS VIOLENTLY. THERE ARE CHIMES AND MESSAGES DISPLAYED FOR STABILLITRAKAND ANTI-THEFT WARNING. MESSAGE TO ROLL THE WINDOW ALL THE WAY DOWN AND UP WILL ALSO APPEAR VEHICLE ELECTRICAL POWER IS AFFECTED. THE SYSTEM SEEMS TO KEEP RESETTING. ALL POWER WILL BE LOST AND VEHICLE WILL NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084429April 10, 2018
UNKNOWN OR OTHER
AC CONDENSER HAD TO BE REPLACE DUE TO LEAK. FAULTY DESIGN & INSTALLATION. GM ALREADY RECALLED 2014 MODELS WITH THE SAME PROBLEM. CONDENSER LINE BRACKET MOUNT DOES NOT ALLOW THE LINE TO FLEX, THUS MAKING CRACK IN CONDENSER. REPAIRED BY THE DEALER AT A COST OF $775.61.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084374April 10, 2018
EXTERIOR LIGHTING
HEADLIGHTS ARE VERY DIM, HARD TO SEE AT NIGHT ESPECIALLY WHEN IT IS RAINING. MUST USE FOG LAMPS AT ALL TIMES TO BE ABLE TO IMPROVE VISION. CONTACTED GM AND DEALER ABOUT ISSUE, HAVE CLAIM NUMBER. THEY SAY TRUCK IS NO LONGER UNDER WARRANTY TO DO ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083317April 4, 2018
EXTERIOR LIGHTING
NIGHT TIME VISION IS COMPROMISED DUE TO POOR HEADLIGHT ILLUMINATION, MOST NOTABLE IN AREAS OF LOW AMBIENT LIGHTING OR RAIN. THIS HAS BEEN PRESENT SINCE PURCHASED NEW. TRUCK HEADLIGHT BULBS WERE UPDATED UNDER GENERAL MOTORS SERVICE BULLETIN PIT5374B AT LOCAL GMC DEALER WHERE VEHICLE WAS PURCHASED. CHARGE FOR THIS UPDATE WAS $149.21. WHILE I DO NOT HOLD THE DEALER RESPONSIBLE FOR THIS CHARGE, I DO FEEL THE SUBSTANDARD LIGHTS SHOULD BE CONSIDERED A MANDATORY SAFETY ISSUE AND DEALT WITH AS SUCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082684April 3, 2018
EXTERIOR LIGHTING
HEADLIGHT QUALITY HEADLIGHT QUALITY IS VERY POOR,SIDE LIGHTING AND DISTANCE LIGHTING ARE TERRIBLE. GM ISSUED A TSB BUT NO RECALL FOR PEOPLE WHO COMPLAINED ABOUT THE HEADLIGHTS.I PURCHASED AT 37K SO AM BEYOND THE 3YR/36K. I AM LOOKING INTO AFTER MARKET FIXES FOR THE PROBLEM. I WAS TOLD THE PROBLEM WAS FIXED IN THE 2016 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081808March 28, 2018
STEERING, WHEELS, UNKNOWN OR OTHER
FRONT TIRES ARE CONTINUALLY WEARING ON THE FRONT OUTSIDE EDGE. WEARING UNTIL BALD IN FIRST 15000 MILES OF OWNERSHIP, MULTIPLE FRONT END ALIGNMENT CALIBRATION TESTS AND ACTUAL FRONT END CALIBRATION NOT RESOLVING ISSUE. FRONT TIRES REPLACED AT APPROXIMATELY 23,000 MILES AND AGAIN WEARING ON OUTSIDE EDGE AT 40,000 MILES. WORSE ON DRIVER SIDE. CONTACTED DEALER SEVERAL TIMES FOR RESOLUTION AND CONTACTED GM TWICE TO OPEN TICKET. LAST GM TICKET WAS 8-4030406653. TIRES ARE MICHELIN AND ARE SUPPOSED TO LAST 65,000 MILES. NEVER SEEN THIS TYPE OF WEAR ON ANY PAST GM VEHICLE OWNED. REAR TIRES ARE IN EXCELLENT CONDITION. UNABLE TO GET DEALER OR GM TO FIND CAUSE AND RESOLVE ONCE AND FOR ALL. TIRED OF PAYING OUT OF POCKET ALIGNMENT COSTS. THE FRONT TIRES ARE ON THE SECOND SET AND THE CURRENT VEHICLE MILEAGE IS 42K. I HAVE ATTACHED IMAGES OF FRONT DRIVER SIDE TIRE WHICH HAS GREATEST WEAR AND IMAGE 20180328_113012.JPG IS THE ORIGINAL BACK TIRES WHICH HAVE NO WEAR. FRONT ARE THE SECOND SET SINCE PURCHASING VEHICLE. ORIGINAL SET WAS COMPLETELY BALD ON OUTSIDE EDGE BEFORE 19K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081842March 28, 2018
WHEELS
BOUGHT SET OF FOUR DYNAPRO HT P255 70R17 TIRES. HAD TO TAKE THEM IN FOR RE-BALANCING THREE TIMES DUE TO ROUGH BUMPY RIDE. THIRD RE-BALANCING WAS TO A DIFFERENT DEALER THAN THE ORIGINAL SELLER. HE SAID TIRES WERE BADLY "OUT OF ROUND". ORIGINAL DEALER REPLACED TIRES WITH MICHELIN. HAD TO HAVE THESE TIRES 'ROAD FORCE BALANCED' AND PROBLEM WAS SOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080863March 22, 2018
SERVICE BRAKES
BRAKES LOOSE BOOST AT IDLE AFTER TOWING TRAILER. I TOWED A HEAVY TRAILER AND THEN DROPPED IT IN MY YARD. WHEN I WENT TO MOVE MY TRUCK DOWN MY DRIVEWAY AND INTO MY GARAGE I HAD NO BRAKE BOOST UNLESS I REVVED THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080329March 20, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE HAD A FIRE STARTING IN THE DASHBOARD AREA BEHIND INSTRUMENT CLUSTER I THINK. IT TOOK LESS THAN 15 MINUTES FROM THE SMELL OF AND ISSUE TO FLAMES VISIBLE. I NOTICED THE GAUGES BECOMING ERRATIC THAN THE CHECK ENGINE LIGHT CAME ON WITH WHAT FELT LIKE THE 4 WHEEL DRIVE KICKING IN AND OUT FOLLOWED BY THE MOTOR RUNNING POORLY. I PULLED OVER, TURNED THE VEHICLE OFF AS THE SMOKE STARTED. THAN DIALED 911.. TROOPER WAS THERE IN 6 MINUTES WITH FIRE DEPARTMENT SHORTLY AFTER. I WAS ON A HIGHWAY TRAVELING ABOUT 70 MPH. THERE WERE QUITE A FEW POTHOLES AS THIS WAS WINTER TIME. LIGHTS WERE ON, CRUISE WAS ON, HEATED SEATS AND STEERING WHEEL WERE ON, RADIO WAS ON, PHONE AND LAPTOP WERE CHARGING ( LAPTOP UTILIZING 110 OUTLET IN TRUCK).
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11079787March 16, 2018
UNKNOWN OR OTHER
AC CONDENSER UNIT STARTS LEAKING AND VEHICLE AC STOPS BLOWING COOL AIR. THIS MAY ONLY SEEM LIKE A INCONVENIENCE, BUT HERE IN THE SOUTH SUMMERS ARE UNBEARABLE WITHOUT AC. OCCUPANTS OF VEHICLES COULD EASILY SUCCUMB TO HEAT EXHAUSTION. IT COULD BE DIFFICULT FOR THE DRIVER TO KEEP SWEAT OUT OF HIS OR HER EYES. THIS INCONVENIENCE COULD LEAD TO DISTRACTED/DISGRUNTLED DRIVING. THERE ARE ACTUALLY A NUMBER OF REASON THAT THIS COULD POSE A SERIOUS SAFETY RISK. GM IS WELL AWARE OF THIS ISSUE AND HAS FAILED TO PROPERLY ADDRESS THE SITUATION. I DIDN'T NOTICE THAT MY AC WASN'T WORKING UNTIL MY VEHICLE HAD 37,000 MILES ON IT. I'M POSITIVE THAT IT TOOK LONGER THAN THE FEW DAYS BETWEEN ME BEING AT 36,000 AND 37,000 MILES FOR THE REFRIGERANT TO COMPLETELY EXIT THE SYSTEM AND THE AIR TO NOT WORK. GM HAS OFFERED A HALF-HEARTED GOODWILL REPAIR THAT IS STILL JUST SHY OF $600. THIS HAS BEEN A KNOWN ISSUE FOR GM FOR YEARS AND IS NOT ONLY NEGLIGENT, SELLING ME THIS VEHICLE IN NOVEMBER OF 2015 ESSENTIALLY CONSTITUTES FRAUD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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