GMC Sierra Complaints (2021)

671 consumer complaints on file.

#11454129February 25, 2022
ENGINE
The contact owns a 2021 GMC Sierra 1500. The contact stated that the check engine warning light was illuminated and the vehicle failed to accelerate above 60 MPH. The contact took the vehicle to the dealer who diagnosed that the DEF tank had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453754February 24, 2022
ENGINE
The contact owns a 2021 GMC Sierra 1500. The contact stated that after starting the vehicle, the check engine light remained illuminated and the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the engine valve lifter was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453597February 23, 2022
ELECTRICAL SYSTEM, ENGINE
While driving, when approaching speed of 40 mph, the engine begins to have dull shutter intermittently as though I am going over pot holes or rumble strips when I am not. Regardless of time or day or weather the truck has performed in this way. I have had it to the dealership twice for the issue. The first time they said they didn’t feel anything and unable to duplicate the problem. The second time, the vehicle was with the dealer for several days trying to determine the other issue it was there for. I requested they again try to recreate the concern. The service assistance asked if I was willing to ride with the technician to see if I could point it out for him. In scheduled a time to do so, when I arrived, the technician was not there. I reside an hour away from the dealership. Making these round trips and getting no where with support or answers. When this happens, I become extremely anxious about the safety of the truck. Also- while 4 X4 is engaged, the truck has significant shutter when going up hill, as though the transmission is going to drop. The entire truck will violently shake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452246February 16, 2022
ELECTRICAL SYSTEM
The console radio dash has gone completely black while both driving and while using it for the speaker/phone system. The incident resulted in the entire system restarting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450637February 6, 2022
ENGINE
Vehicle has less than 10,000 miles. Started making a loud noise and shuddering in the engine while at speed on the highway. Made it to dealer but was concerned we were going to break down before making it safely there. Service manager strongly suspects engine lifters (he drove it briefly with me and says this is a known issue with this truck & they currently have 3 other trucks in the shop with this same problem. He said parts are a 3-4 month wait and vehicle is not driveable, will break down, but couldn’t say when - could be 10 minutes, an hour, or a day. This happened to me on 2/1/22, while out of town on vacation. An hour on the phone with GM and was passed around to 3 different individuals. GM would not provide a loaner vehicle - leaving me stranded out of state. I had to get a rental vehicle on my own, GM claims they will reimburse me for a portion of this after 6-8 weeks. GM will not tow the vehicle home to Virginia (vehicle is in NC). I had to turn in rental car once I returned home because I can’t afford to keep paying for this on my own and it’s not a truck, which I depend on. Dealer is unable to fully diagnosis and document until end of week 2/7 or early week 2/14 as they are very busy. Unacceptable on ALL levels.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449446January 30, 2022
POWER TRAIN, ENGINE
8 lifters in my vehicle needed to be replaced. While driving my vehicle (12/4/21), after the auto stop feature was activated my truck experienced a lack of power and hesitation. I then turned the truck off and upon starting it was making a knocking noise. I immediately checked the oil as I wanted to make sure there was oil in the engine. I had warning lights on the dashboard and drove it about 3 miles to the dealer to be repaired. While driving it to the dealer, it did not sound right and shook. I also experienced a lack of power and was concerned for the vehicle to stall out while in traffic. The dealership informed me this is an issue with the 2021 GMC Sierra with a 5.3L V8 engine. I had seen online that GMC issued a service bulletin to have the lifters replaced in the 2021 GMC Sierra that were on the lot before they were sold (early December 2021). If this is a known issue why weren't the lifters replaced in vehicles on the road before the ones sitting on the lot. 8 lifters were replaced by the dealership but there was a shortage of parts due to the nationwide problem. There were no warning lamps, messages prior to the failure. The only symptoms I had was shaking and lack of power as indicated above after the autostop feature was activated. I then drove about 2 miles and went into a store before coming out and having the loud knocking on startup followed by warning lights and messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447766January 17, 2022
UNKNOWN OR OTHER
The only way to get the heater to work on your feet is to turn off defrost, turn on only feet, turn on AC and sync both sides. I live in North Idaho and when you do this your windshield fogs up and freezes. I have taken this to the dealership and was state "Works as designed by GMC". To me this is unacceptable. I drive 90 miles each way to the airport and have to decide what condition i can live with. Completely frozen feet and a clear window or the reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447523January 14, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Can turn vehicle off while in gear (drive specifically). When you let off the brake, the truck acts as if it is in neutral. Discovered in my driveway when accidentally forgot to shift into park when I pulled in and pushed the stop button. Truck turned off, which would only expect if in park (or neutral), let off brake, and it began quickly rolling backwards as if it was in neutral. Fortunately the brakes were working, but had any children been riding a bike on the sidewalk or walking by, my truck may have hit them. Had I been more distracted and not noticed initially, it could have rolled into the road and hit my neighbors truck. This behavior can be reproduced every single time, and I can easily supply video.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447526January 14, 2022
POWER TRAIN
When shifting into drive after reversing, truck will occasionally do a small thud and hesitate to move forward. This is from a stopped position after reversing, then braking, putting the truck into drive, then it happens when starting to move forward at very low speeds (I would say about 1-2mph). Vehicles recovers quickly, however it seems like a transmission mount or something may have issues. If another car were coming up quickly, or started going expecting you to start moving, the delay the thud and hesitation causes may be enough to cause a minor incident (assuming no high speed traffic coming up behind someone as they reversed out). This issue does NOT occur every time. I have owned the truck for 4 months, and it has happened only about 4-5 times in total.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446957January 10, 2022
STRUCTURE:BODY
Tailgate falls open while traveling down the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446706January 8, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Less than 300 miles on the vehicle and it has thrown an error code P2B60. Relating to the engine coolant flow control valve position sensor. I have taken it to my local GM service center and they cannot see me for weeks. As of this morning the check engine light has disappeared but my fuel economy has severely decreased. It seems suspicious and possibly dangerous that it showed a check engine light with a warning of reduction in engine power the night before and disappeared in the AM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446584January 7, 2022
ELECTRICAL SYSTEM, STEERING
Started vehicle up in public parking lot and it had service power steering and ESC messages. Vehicle could not turn and had to be towed to dealership. The problem has been confirmed by the dealer but they have had the vehicle for 2 days and cannot fix the problem. Dealer states code keeps coming up in BCM but they are not sure why or how to confidently fix it. There were not warnings or any symptoms of this problem as it drove to work fine that same morning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445068December 27, 2021
ENGINE
Famous lifter issue in the l84 engine. Hundreds of documented complaints and current class action lawsuit. I had to stop on a busy highway and it caused unsafe passing and irritated humans.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444831December 23, 2021
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving 15 MPH and making a turn, the vehicle lost power steering assist functionality. Additionally, the brake pedal was depressed several times but failed to respond. The parking brake, traction control, brake, engine, and headlights warning lights were illuminated. The contact also stated that the warning message "Limited Power" was displayed. The contact stated that he depressed the brake pedal with his two feet from a standing position and the vehicle decelerated and he pulled into a driveway. The contact was able to continue to drive the vehicle. The vehicle was taken to the dealer who diagnosed that the vehicle software needed to be updated. The contact stated that the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443108December 8, 2021
ENGINE
On 11/19/2021. While on the express way our truck started sounding really bad. We drove it slower to a gm dealer in Highland MI. They said we had a misfire. And there was nothing they could do at this time. We drove a little further and it got worse. We had to stop at a rest area. After dark and in the freezing weather. We had it towed to a dealer in Frankenmuth MI. Our truck has 11,800 miles . It has a diagnostics report of Valve lifter defects left bank. Starter had to be replaced. And now gm wants to only fix to affected bank . But on the unsold trucks they will repair both banks as stated in service bulletin N212353840 . If we have one bad lifter they should all be replaced as for this not to happen again. As of 12/08 2021 it is still in the shop [XXX] Thank you INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442943December 6, 2021
ENGINE
2021 GMC Sierra 1500 AT4 6.2L engine, Little over 15000 miles, Purchesed May 2021. Drivining down the interstate with out warning, engine starting making back fire sounding noise, with a noticeable loss of power, I requested On Star to do a vehicle diagnostics, no faults was reported, No check engine light, temp was normal, oil pressure normal. The noise was off and on at first and then remained constant. Fortunataly I was able to make it safely back to my residents. I parked the vehicle and did a scan code and it did not have any codes, I did a pending code scan and it had a P0300 code. I started the engine and the noise was louder at first and then got quiter after about 15 seconds of running the check enging light came on I shut the engine down and did another scan it gave me a P0302 code. I feel that the vehicle is unsafe to drive and could cause a accident if it locks up on the highway. I contacted GM and reported the issue, they said take it to a near by GM dealer, I told them that I felt the vehicle was unsafe to drive and they tried to contact me with road side assistance but I was unable to get anyone on the phone. I feel that GM is ingnoring a known issue and that this will result in accidents and possible loss of life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442341December 1, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Prior to this incident I had lifter failure on my 2021GMC SierraAt 8464 miles, I was on my way to work and I heard a loud bang and I had to pullover off the highway, my dad had to come all the way out To get the vehicle because it had major engine damage and it was on a holiday so no one would come help me.The vehicle was in the shop for over a week getting these repairs done, upon receiving vehicle it had been a week and I received service four-wheel-drive messages on the dash.Trying to use four-wheel-drive after this was a no-go every time I push the button nothing would happen it would stay in two wheel drive.After this I made an appointment with the dealership for this issue to be fixed, as I was going to get readyTo leave again with the truck having no issues other than what I’ve stated when I went to go start the truck nothing happened at all every light lit up on the dash and part of me thinks it’s an electrical issue but the Other part of me thinks the motor is locked up. Also the lights would not shut off when I turn the vehicle off so I’ll have a dead battery in the morning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441628November 24, 2021
SERVICE BRAKES
Brake pads have excessive squealing. Squealing implies incorrect pressure to rotor to stop the vehicle, which highly concerns me as an operator. According to the dealer where I reported the issue, there is a technical bulletin that approves replacement of the brake pads for free if reported in first 7500 miles. My truck exceeded that mileage when I noticed the squealing. If this was a recall for the defective brakes, the dealer would cover the costs to repair, but not for a technical bulletin according to the service department, and confirmed by GMC. I now have to pay $1500 to replace brakes on a new truck with 15000 miles on it, or risk my safety. I believe this should be a recall and appreciate any assistance in this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441434November 23, 2021
ENGINE
Valve lifter defects. June, 2021: 7,619 miles: left side valve lifter defect necessitating need for valve, push rod replacement on left bank of engine November, 2021: 13,171 miles: right side valve lifter defecting necessitating need for valve and push rod replacement on right side of engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438295October 26, 2021
SERVICE BRAKES
The vehicle recently had a recall repaired at the dealership. I subsequently took delivery on it as a BRAND NEW UNIT, and the brakes are extremely soft; to the point where I must depress the pedal to the floor to get it stopped even at slow speeds. I hoped it was just an air bubble from the repair; but the fluid levels are full and the dealer had no ideas on what could be wrong at this point. I have a great relationship with this dealer, and we’ll continue working on it. But GM is releasing absolute trash lately and I fear that some poor family will load up, trusting these vehicles, and be badly injured or killed. After 200 miles of driving it back to my residence, both at highway speeds and residential road speeds, these brakes have not improved; ruling out an air bubble. I’m worried it may be associated with the recall that was previously remedied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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